Wajid Sayyed

Pune | wajidsayyed980@gmail.com | 8411981883 | www.linkedin.com/in/wajid-sayyed-38a680148

A Product and Project support professional, with 4 years of diverse work experience in Ecommerce
Operations, Project Management, Operations Management, product support and Stakeholder
Management with key focus on expanding customer centric business and supporting senior
management in decision making process.

SKILLS
_________________________________________________________________________________

Product Management: Investigative and auditing skills, attention to detail, Initiate driven, client
engagement, team work and team leadership.

Project Management: Project Plan, Project Pipeline, Project deliverables and Operations Support.

Stakeholder Management: SLAs, Timely communication, Internal and External query management.

EXPERIENCE
_________________________________________________________________________________

BAJAJ MARKETS. PUNE, INDIA

Deputy Manager – Product and Delivery (Ecomm Tech) December 2019 to Till date
Excellent problem solving, organizational and analytical skills, strong communication skills with an
ability to evolve product strategy based on research data and industry trend. Advanced skills using
Agile Methodology, Scrum Framework, BRD/SRD, SDLC and CX.

• Understanding the problem space in detail and defining potential solutions in terms of new
product features or enhancement in existing product features.
• Owning product roadmap, aligning key stakeholders to work and define scalable and reusable
solution.
• Driving the product charter with the gamut of the business, responsible for identifying the user
needs, defining product construct, and collaborating with external partner teams effectively in
delivering the project.
• Strong technical abilities as well as ability to thrive in cross- functional and fast-paced
environment.
• Good understanding of the (Application Programming Interface) API construct, API definition
process and API testing.

ACHEIVEMENTS
_________________________________________________________________________

• Received Super Squad award from CEO of Bajaj Markets for supporting project deliverables.
• Achieved 98% client satisfaction ratio by delivering small enhancement projects on time, with the
help of customised project tracker and timely communication.
• Achieved 99% platform stability by defining major KPI metrics and easy to understand process
documents.
• Reduced 30% understanding gaps by creating a training document on every go live project.
• Trained and Developed a team of 7 members within a span of 6 months.
BAJAJ MARKETS PUNE, INDIA
Associate - Product Support – Ecommerce April 2018 to November 2019
• Collaborated with project managers to select ambitious, but realistic coding milestones on pre-
release software project development.
• Participated in cross-functional projects while working in lean development environments.
• Documented technical workflows and knowledge in private wiki for education of newly hired
employees.
• Collaborated on stages of systems development lifecycle from requirement gathering to
production releases.

EDUCATION
_________________________________________________________________________________

MASTER OF COMPUTER SCIENCE PUNE, INDIA

Abeda Inamdar Senior College July 2017 to April 2019

BACHELOR OF COMPUTER SCIENCE PUNE, INDIA

Abeda Inamdar Senior College June 2014 to May 2017

TECHNICAL SKILLS
_________________________________________________________________________________

• Adobe Experience Manager

• Adobe Target
• Google Analytics
• New Relic APM
• Magento Framework
• MySQL
• PHP
• JAVA
• Windows | Linux
• Excel