Professional Documents
Culture Documents
Wa0029
Wa0029
(GUIDELINE)
PTS 60.0102
JUNE 2006
PTS 60.0102
JUNE 2006
2
PREFACE
PETRONAS Technical Standards (PTS) publications reflect the views, at the time of publication, of
PETRONAS Group of Companies.
They are based on the experience acquired during the involvement with the design, construction, operation and
maintenance of processing units and facilities. Where appropriate they are based on, or reference is made to,
national and international standards and codes of practice.
The objective is to set the recommended standard for good technical practice to be applied by PETRONAS
Group of Companies in oil and gas production facilities, refineries, gas processing plants, chemical plants,
marketing facilities or any other such facility, and thereby to achieve maximum technical and economic benefit
from standardisation.
The information set forth in these publications is provided to users for their consideration and decision to
implement. This is of particular importance where PTS may not cover every requirement or diversity of
condition at each locality. The system of PTS is expected to be sufficiently flexible to allow individual
operating units to adapt the information set forth in PTS to their own environment and requirements.
When Contractors or Manufacturers/Suppliers use PTS they shall be solely responsible for the quality of work
and the attainment of the required design and engineering standards. In particular, for those requirements not
specifically covered, the Principal will expect them to follow those design and engineering practices which will
achieve the same level of integrity as reflected in the PTS. If in doubt, the Contractor or Manufacturer/Supplier
shall, without detracting from his own responsibility, consult the Principal or its technical advisor.
2) Other parties who are authorised to use PTS subject to appropriate contractual arrangements.
Subject to any particular terms and conditions as may be set forth in specific agreements with users,
PETRONAS disclaims any liability of whatsoever nature for any damage (including injury or death) suffered
by any company or person whomsoever as a result of or in connection with the use, application or
implementation of any PTS, combination of PTS or any part thereof. The benefit of this disclaimer shall inure
in all respects to PETRONAS and/or any company affiliated to PETRONAS that may issue PTS or require the
use of PTS.
Without prejudice to any specific terms in respect of confidentiality under relevant contractual arrangements,
PTS shall not, without the prior written consent of PETRONAS, be disclosed by users to any company or
person whomsoever and the PTS shall be used exclusively for the purpose they have been provided to the user.
They shall be returned after use, including any copies, which shall only be made by users with the express prior
written consent of PETRONAS. The copyright of PTS vests in PETRONAS. Users shall arrange for PTS to be
held in safe custody and PETRONAS may at any time require information satisfactory to PETRONAS in order
to ascertain how users implement this requirement.
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The PETRONAS Management Committee (MC) has agreed in its meeting of 13 May 1992,
that all Operating Units (OPUs) be directed to adopt PETRONAS Technical Standard (PTS)
for implementation. The PTS to be the basic PETRONAS standard. OPUs desirous of
applying other standards on the ground that these standards were technically superior or
more compatible, should seek the Technical Standard Steering Committee. (TSSC) prior
approval for adoption or for modification of the current PTS.
(Please note that this standard is based on Shell standard. Essential adaptation to meet
PETRONAS specific needs will be done in due course).
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CONTENTS
FOREWORD
1.1 INTRODUCTION
1.2 PURPOSE OF HSE ASSURANCE
1.3 OBJECTIVE OF PETRONAS-LED ASSURANCE
1.4 BUSINESS CONTROLS AND HSE - MS ASSURANCE
4. PLAN ASSURANCES
6. PERFORM ASSURANCES
7. APPLY RESULTS
8. MONITOR FOLLOW-UP
12.1 STAFFING
12.2 ADMINISTRATION
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APPENDICES
REFERENCES
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FOREWORD
Group-wide requirements covering all types of assurances are defined in the Internal
Assurance Guidelines (IAG) (Ref 1) issued by the Corporate Internal Assurance Department.
The objective of this document is to convey the principles and practice of independent
PETRONAS-led HSE assurance in an HSE Management System (HSE-MS) context as
practised in the PETRONAS Operating Units (OPU/JVs).
This manual provides guidance to lead assessors, assurance team members, assesses and line
managers. It provides a methodology for balanced judgement of OPU/JV performance along
HSE-MS principles following a structured assessment technique. It is HSE specific and is
consistent with the higher level documents in PETRONAS. Generic principles, also
applicable to non-HSE assurances, as provided in the higher level documents are repeated in
this document where they are considered to underpin the principles.
The structure of this manual will be updated at regular intervals to reflect changes in the
PETRONAS role in HSE assurance or practical experience of PETRONAS lead assessors
gained whilst conducting assessments.
The contents of this manual may assist OPU/JVs with an internal HSE assurance process
along principles similar to PETRONAS-led assurances.
1.1 INTRODUCTION
The PETRONAS Guidelines for General Conduct provides policy guidance covering
all Group activity. The PETRONAS HSE policy is outlined as follows:
Quote
• conduct their activities in such a way as to take foremost account of the health
and safety of their employees and of other persons, and
• give proper regard to the conservation of the environment.
PETRONAS establish health, safety and environmental practices and integrate them
in a commercially sound manner into each business as an essential element of
management'. Unquote.
In order to comply with the above and other policy elements, specific responsibilities
have been delegated to the managers of the individual OPU/JVs. The introduction to
Business Control Guidelines (Ref. 2) states:
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Appendix 1 further outlines the role of the OPU/JVs in independent HSE assurance
as follows:
'OPU/JVs too small for effective internal assurance shall make use of independent
assessors.'
Independent has been used here to mean an HSE assurance of an OPU/JV carried out
by a body external to the OPU/JV. In the PETRONAS environment it covers
OPU/JV assurance led by either PETRONAS (functional internal audit) or by a non-
PETRONAS Group organisation (external audit). Conducting has been used here to
mean leading the assessments.
'The report shall provide an overall rating of HSE controls against specific standards
using a defined technique'.
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Quality management principles demand that business controls are integrated within a
management system, and that correct operation of the system is verified by audit.
The required HSE Management System (HSE-MS) is defined in PTS 60.0101 Group Deleted: 2
Health Safety and Environment Management System Manual. The HSE-MS
incorporates the generic controls and provides specific detail and focus on HSE
aspects, including the Hazard and Effects Management Process (HEMP). An HSE-
MS in its highest-level overview can be illustrated as follows:
Organization, responsibilities,
Resources, standards, etc.,
Implementation Monitoring
HSE-MS assurances are an integral part of this system and assess the effectiveness of
the application of this system.
The following chapters will define the methodology and procedures for PETRONAS-
led HSE assurance in HSE-MS context.
PETRONAS-led assurances are part of the OPU/JV Internal Assurance (IA) process.
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In this diagram, activities in boxes with dashed borders are not strictly part of the IA
process. However, as these activities are routinely reviewed as part of HSE assurance
scopes they are included to provide overview and to illustrate interfaces with other
processes.
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'Independent assurance shall verify the internal HSE assurance process, testing
reports, working files and implementation control, with sufficient sampling of
operations to test effectiveness.'
As such:
'OPU/JV assurance guidelines will identify the proportion of the total HSE
assurances to be independent assurances, within the business guidelines.'
'The Corporate Health Safety & Environment Committee will monitor that OPU/JVs
have a structured programme for HSE assurance in place.'
The OPU/JV internal HSE assurance guidelines need to be updated from time to time
in light of changes in risks or risk acceptance criteria resulting from changing internal
and external forces which include legislation and technological development.
Also included within the assurance directing process is final approval of the annual
OPU/JV assurance plan, the formulation of which is covered in the Chapter 4.
4. PLAN ASSURANCES
The IAG (Ref. 1) requires that each OPU/JV develop an assurance programme to
cover all processes within a five-year cycle. For PETRONAS OPUs/JVs, about half
of the total process elements are considered to be HSE-critical and should be subject
to HSE assurance. The portion of HSE-critical process elements varies from around
70% for key asset management and related execution processes to less than 10% for
support processes. OPU/JVs should structure their HSE assurance programme in a
manner which demonstrably covers all HSE-critical processes. Appendix 1 states:
'In many OPU/JVs a formal HSE-MS with HSE Cases for critical activities is the
mechanism for such identification and control of risk and HSE assurance is an
important part of any HSE-MS.'
An assurance philosophy along HSE risk-based criteria will provide the basis for an
effective and efficient assurance programme. In developing a risk-based assurance
programme - what assurance should be performed, why and when - HSE-MS and
HSE Case documentation should serve as a key reference. These should provide a
comprehensive listing of processes, events and activities which are considered
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It is recognised that many OPUs/JV are yet to develop their assurance philosophy in
full along HSE risk-based criteria.
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'All business processes should be periodically assessed, and the frequency and depth
of HSE assurance of a particular activity should be appropriate for the degree of
potential risk.
Only OPU/JV management can fully assess their local circumstances and select the
appropriate frequency and depth of assurance appropriate for each activity. This
selection shall be formal and transparent, and shall be regularly reviewed to take
account of experience of incidents and changes in the OPU/JV's environment. An
assurance cycle should not be longer than five years as in that time major changes
may have taken place and the consequences for the integrity of the control
framework need to be verified.'
In following the above, the frequency at which individual processes or assets are
assessed should be subject to the degree of HSE risk, the criticality of the process in
relation to the business objectives and the perceived degree of control of that process.
As such, even well controlled processes or well managed assets may need to be
assessed more frequently than once every five years.
These standard types of assurance focus on the HSE-critical activities indicated as:
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The standard packages provide for common assurance methodology and scope along
approved PETRONAS Group guidelines. Reference is made to Appendix 2 for a
scope description of these assurance types.
The first four of the above assurances types are structured to provide comprehensive
coverage of all elements of the HSE-MS; their scope includes detailed reference to
HSE Case documentation or risk analysis material already available within the
OPU/JV.
The separate Occupational Health and Environmental assurances are aimed at OPU-
wide management. These require PETRONAS specialist skills additional to the level
normally provided in conducting the first four assurance types.
• verification that structured risk assessment has been applied to the key HSE risk
elements of the facility or activity,
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• sample whether these risks have been appropriately assessed and the correct
controls have been identified, and
• sample whether these controls have been adequately implemented and complied
with.
By limiting the assurance scope, the sampling can be improved thus the verification
can be done more thoroughly.
The packages are OPU/JV independent and, with reference to Chapter 6, the contents
will require some tailoring to fit the defined scope for individual OPU/JV assurances.
• Transport assurances,
Whereas these are covered in considerable depth in the first four of the above
standard packages, OPU/JV specific circumstances may occasionally justify a more
concentrated assessment in dedicated assurances. The scope definition for these
assurances will invariably require more dialogue between the OPU/JV and assigned
PETRONAS lead assessors when compared to the standard packages.
HSE assurance plans should be prepared as integral elements of the OPU/JV annual
business planning cycle. The timing of individual HSE assurances should be
determined and prioritised by the OPU/JV’s IA Department in consultation with HSE
and line managers and potential assessee, taking account of risk criteria and any new
or revised business objectives. The typical five-year cycle assurance plans should
identify:
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There should be demonstrable continuity in each annual update of the five-year plan.
It is at this stage that an OPU/JV, within its business guidelines, will determine
which of the planned HSE assurances will be PETRONAS-led. Appendix 1 states:
'Having established the total long term assurance plan, the OPU/JV should identify
the proportion to be independent assurances as opposed to internal assurances, within
such guidelines as may be issued by the Business Sector Committee.'
After agreement, the plans for PETRONAS-led HSE assurances should be submitted
to Corporate HSE Unit for resource planning and execution scheduling within the
overall PETRONAS independent HSE assurance programme. Timing of plan
submissions should be in accordance with the PETRONAS planning cycle, the
details of which are communicated to each OPU/JV at the appropriate juncture in the
cycle. Plans for PETRONAS-led HSE assurances must be firmed-up in advance of
the commencement of Year 1.
Corporate HSE Unit should then nominate a leader for each assurance identified as
PETRONAS-led HSE assurance (refer to Chapter 12).
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The first step in scheduling any assurance is to define the detailed Terms of
Reference (TOR) as these may affect resource requirements and dictate the mix of
skills required within the assurance team. For PETRONAS-led assurances, either the
assessee or the PETRONAS assurance leader may initiate the TOR definition
process, but it is the assurance leader's responsibility to ensure that this process
commences at least three months in advance of the planned start date.
The TOR must have been agreed between assessee and assurance leader prior to the
start of the assurance. If this cannot be achieved, the assurance must be deferred until
such time that agreement is reached. Specifically for PETRONAS-led assurances the
TOR must be agreed at least one month in advance to secure a confirmed start date
with a view to travel arrangements.
The TOR must confirm objective, scope, standards, assessee, team members (see
Chapter 5.2), assurance methodology, and reporting requirements.
OBJECTIVE
With reference to Sections 1.2 and 1.3 above, the principal objective of all HSE
assurances (except facility start-up assurances - see below), whether OPU - or
PETRONAS-led, is to assess the effectiveness of the corporate HSE management
system as applied to the specific facility, operation or activity. In this context the
HSE management system is either the formally defined HSE-MS or, where this does
not exist, the totality of those systems, procedures and practices used by the OPU to
manage HSE.
The principal objectives of a facility pre start-up assurance differ slightly from the
above but are essentially to verify that:
• the facility itself is in a fit state for start-up from an HSE perspective,
• all associated resources, controls, procedures and services are available to support
the new activity, and
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SCOPE
The scope should include the entirety of the subject facility, operation or activity as
appropriate, including all relevant interfaces. The scope definition should be as
specific as possible in relation to the assurance type. Where a standard package has
been selected for conducting the assurance, the scope should be tailored to the
standard assurance methodology as detailed in this manual. For example, the scope
definition for a facility assurance should define boundary limits, specifically
including or excluding named up- and down-stream pipelines and adjacent facilities.
If a PETRONAS-led assurance has not been conducted in an OPU/JV for more than a
year, it is recommended that the assurance scope includes assessment of the broader
aspects of corporate HSE-MS, including for example management commitment and
leadership, HSE policy, assurance, etc. (refer to Chapter 6.4). As the assurance
results in this scope context will usually be beyond the control of the assessee,
observations and recommendations should be aimed at senior management and IAC
level.
STANDARDS
The standards for assessment for all HSE assurances should include, in priority order:
• OPU/JV current standards and procedures including HSE-MS and HSE Case(s),
and
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assessee at the higher level where overall accountability for the assured operation or
facility is accepted.
REPORTING
Reporting requirements in the TOR should provide for the assurance results to be
presented to the assessee and relevant members of OPU/JV management, and for
delivery of a draft report at the end of the assurance.
'Findings shall be detailed and effective. Follow-up actions shall be defined and
secured.'
The report will contain recommended actions which are classified in accordance with
the seriousness of the observed and documented weaknesses or deficiencies. All
PETRONAS-led assurances will use the classification methodology as outlined in the
IAG (Ref. 1). Further details are provided in Chapter 6.3. The classification of
individual recommendations may form the basis for OPU/JV specific ranking
methodology.
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The report will demonstrate how either the individual or the aggregate of the
observed weaknesses have been used to assess the individual HSE-MS elements of
the subject facility, operation or activity. Further details are provided in Chapter 6.4.
Following the completion of final report editing, the PETRONAS assurance leader
will, within one month of the end of the assurance, issue the formal report as per the
agreed distribution list. Distribution will be restricted to OPU/JV -approved
addressees which should include Corporate HSE. Although the report will be
registered with the PETRONAS library, the OPU/JV will remain the owner of the
report and as such will define access.
The correct balance of skills, expertise and seniority in an assurance team is a critical
success factor in the outcome of any assessment. Full agreement is required between
OPU/JV assessee and PETRONAS assurance leader before undertaking the task, in
which either party has the authority to decline the assurance process when an
appropriate team cannot be made available.
Qualification criteria for PETRONAS assurance leaders are detailed in Chapter 12.
Assurance team members should be selected such that their skills are appropriate to
the assurance type and scope. If an OPU/JV lacks the appropriate skills and expertise
to provide a suitable assurance team, the PETRONAS team leader will resource
additional team members from PETRONAS or other resource pools. This will be
agreed with the assessee in advance.
To ensure independence in assessing the individual and overall level of HSE control,
the PETRONAS-led assurance team should ideally be an equal mix of PETRONAS
and OPU/JV personnel. As a minimum, two PETRONAS members (including team
leader) are recommended. Team members from third parties or other OPU/JVs may
be proposed by either OPU/JV or PETRONAS where this would add value to the
assurance.
All team members should be notified of their inclusion within the assurance team at
least three weeks prior to the start date. They should each be briefed on the TOR and,
if it is their first assurance, the assurance process. The responsibilities for these
briefings are as follows:
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All team members must commit to participate full-time in the assurance unless
agreed otherwise by the assurance leader in advance of confirmation of the team
composition.
The start date for an assurance should be arranged by mutual agreement between the
assessee and the assurance leader.
The precise timing of facility and activity HSE assurances is normally not critical and
these should be closely aligned with the annual assurance plans. The timing of pre
start-up assurances, being project-related, requires a balance between project
completion i.e. preparedness for assurance and time required for corrections as
resulting from critical assurance findings. Ultimately, the assessee should decide the
start-date which should be fixed at least one month in advance of commencement of
the pre start-up assurance.
All PETRONAS-led HSE assurances include an element of training for those team
members which are lacking in previous HSE assurance experience. This will be
provided by the assurance leader at the commencement of the assurance. The time
required for this is included in the guidelines provided in Section 4.5.
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6. PERFORM ASSURANCES
The following is an explanation of the generic assurance process, the detail of which
will be defined by the assurance leader at commencement of each assurance.
• terms of reference,
• assurance methodology,
• locations to be visited,
• interviewing methodology,
• planned timetable,
• report outline,
6.2 ORGANISATION
The team will be briefed on key aspects to facilitate the smooth running of the
assurance and production of a quality report. Aspects included are interview strategy
and guidelines on conduct, verification of findings, identification of root causes of
deficiencies, formulating assurance actions and report drafting/formatting.
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WORK DISTRIBUTION
Following team introduction, the team leader will assign responsibilities for writing
sections of the assurance report to individual team members, depending on their
specific expertise.
TEAM MANAGEMENT
Team members are normally paired in relation to the expertise of individuals and the
assigned tasks. Each pair makes its individual programme of document reviews,
visits and interviews. Following this preparation, further team meetings will confirm
plans and eliminate possible overlaps or omissions in the assurance scope
It is useful, early in the programme, for the whole team to visit the main assessed
location as a group, accompanied by the assessee or his delegate. This will help the
assurance team gain an overview and allow the more experienced assessors in the
team to identify "leads" to the less experienced members. Individual assessor visits
will be conducted at a later stage in the assurance.
As the assurance progresses, team members should document and verify their
findings and formulate remedial actions. Frequent team meetings should be held to
allow team members to share findings, use team expertise in defining actions, discuss
issues, identify underlying root causes and define the recommendations of a broader
nature.
Chapter 3 : the generic elements of the HSE-MS, applicable to all types of HSE-MS
assurance.
Where available, HSE-MS and HSE Case documentation will be key reference
material for both assurance review and report documentation. The standard index of
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report Chapters 3 and 4 may, if necessary, be adjusted to meet the specific scope and
requirements of the assurance. The proposed listing is designed to provide
comprehensive coverage when used in conjunction with the questionnaires in
'Auditkit' and significant variation should be unnecessary.
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REPORT DRAFTING
One or more drafts of the assurance report may be made and distributed among the
team to promote cohesion, identify gaps, eliminate overlaps and improve structure
and quality of the document. Team members should be encouraged to discuss their
drafts with appropriate staff within the assured organisation in order to improve
quality and transparency of their findings and recommendations, minimise later
misunderstanding and maximise buy-in to the assurance results.
Certain parts of Chapters 3 and 4 are interlinked and care is required to avoid
duplication. The detailed assurance findings and recommendations should be given in
Chapter 4 whereas Chapter 3 should focus on the root causes and recommendations
related to the findings of Chapter 4.
ASSURANCE RECOMMENDATIONS
Weakness
Definition
Level
Serious A serious weakness exposes the company to a major extent in
terms of achievement of the corporate HSE objectives or results.
High A high weakness is one which, though not serious, is essential to
be brought to the attention of the senior management team. This
should also include any otherwise medium weakness which is a
repeat finding from a previous report.
Medium A medium weakness could result in a perceptible and undesirable
I
n effect on achievement of HSE objectives.
Low A low weakness has no major HSE impact at the process level but
e nevertheless its correction will assure greater
x effectiveness/efficiency in the process concerned.
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the assurance leader to the assessee. The memo will be appended to the assurance
report.
REPORT EDITING
The final draft report should be reviewed and agreed by all team members. The most
effective method for this is a team editing session in which the report is projected
from a word processor onto a screen visible to the whole team. Each section is then
reviewed in its entirety and issues are discussed with the objective of obtaining
unanimous agreement on final report text with each member offering his comments.
Assurance leaders shall have editorial control and a deciding vote in case of
disagreements. Editing may be conducted "on line" as the session progresses.
One of the final stages in completing the assurance is the delivery of an assurance
opinion on the level of control for the individual elements of the model HSE-MS.
Whereas the model contains 8 elements, this assessment is conducted along 10
elements which are as follows:
5 HEMP
6 Planning
9 Assurance
10 Management Review
Appendix 3 details the rationale for selection of these elements from the model HSE-
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MS.
Assurance Level of
Inference for senior management
Opinion concern
No follow-up required by assessee's function
Good Specific
head (IAC) member.
Fair Overall scope In addition to following up correction of any
for high or medium weaknesses the function head
enhancement should encourage general improvement in
control awareness.
Unsatisfactory Overall cause In addition to following up correction of any
for concern high or medium weaknesses the function head
should take affirmative action to ensure that
control standards in this area are raised.
Unacceptable Overall cause In addition to following up correction of
for grave serious, high or medium weaknesses the
concern function head should satisfy the senior
T management team concerning affirmative
action to raise control standards in this area.
T
The existing four-point scale currently used in PETRONAS-led HSE assurances is
essentially equivalent to the IAG terminology. Its precise wording has been
formulated to improve focus and clarity of the assurance statement and as such it will
be retained as follows:
Assurance
Inference for senior management
Opinion
A high standard of control requiring no additional management
++
attention.
A high enough standard of control for improvements to be handled
+
by the normal management involvement.
H Essential controls are in place, but deficiencies require focused
a- management intervention.
v Essential controls are missing or ineffective. Prompt management
i action is needed.
n
Having read the draft assurance report in detail and having participated in the report
editing sessions and the classification of weaknesses and recommendations, each
team member should make his own assessment of each element. An assurance
assessment questionnaire may be used to structure this process. The results should
then be debated within the team until a consensus is achieved, although ultimate
accountability for assessment lies with the assurance leader.
To arrive at the assurance opinion on the overall level of control for the subject area,
any HSE-MS element assessed to be 'double negative' will result in an 'unsatisfactory'
assurance.
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MAIN FINDINGS
Having completed the assessment of the HSE-MS elements and concluded the
overall assurance result, the Main Findings should be drafted by the leader and
reviewed and agreed within the team. Where possible they will highlight root causes
for the observed deficiencies. They should be communicated, together with HSE-MS
element assessment and the assurance opinion, to the assessee not later than the end
of the working day preceding the concluding presentation of the assurance results.
Whilst the content of the Main Findings is determined and agreed by the team, the
leader should agree the factual correctness and discuss the precise wording with the
assessee.
Every effort should be made to provide the assessee with a preliminary draft report to
assist in understanding the context of the Main Findings.
FINAL PRESENTATION
With the final draft report complete, a formal presentation should be given to the
assessee by the team leader, in the presence of the whole assurance team. The
presentation should be a factual summary of the findings, key recommendations and
assessment results.
A copy of the final draft of the assurance report should be handed to the assessee
before the team leader leaves the OPU/JV. The formal report should be issued within
one month, a copy will be registered in the PETRONAS library with access
determined by the OPU/JV.
7. APPLY RESULTS
With reference to Chapter 2, application of assurance results is not strictly part of the
IA process. However, with reference to Appendix 1, PETRONAS-led HSE
assurances specifically include assessment of the implementation or application of
the recommendations of previous independent assurances. As such it is covered in
this manual in outline.
INTERNAL TO OPU/JV
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a widely adopted and successful approach. The follow-up process should itself be
assessable and an OPU/JV register of deficiencies and corrective actions ensures that
deficiencies are not overlooked and allows overall prioritisation. Subsequent
decisions should be recorded, including decisions to do nothing or change action
parties. Periodic reports are needed to keep the register up-to-date and inform
management. A multi-user access tracking system will allow OPU/JV staff to update
and check status and reduces the amount of unread information in circulation. It will
also assist assessors in verifying that assurance follow-up is adequately managed.
Where a deficiency has been found in one part of the OPU/JV and corrective action
recommended, the follow-up co-ordinator must consider the broader significance and
if lateral corrective action may be needed e.g. if an operational assurance has
identified a weakness in the application of permits to work in one operational unit,
other operational units should be checked for the same weakness. Verification of
lateral application of assurance recommendations should be a key element in the
scope of all assurances.
EXTERNAL TO OPU/JV
In conducting HSE assurances, PETRONAS staff will identify issues and practices
which warrant communication to other OPU/JVs. In finalizing the assurance the
PETRONAS assurance leader will highlight these to OPU/JV management and
request approval for PETRONAS dissemination of this information. Having obtained
OPU/JV approval, the PETRONAS assurance leader is responsible for ensuring that
the relevant PETRONAS organisation is alerted to this information.
8. MONITOR FOLLOW-UP
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Annual reviews of all HSE assurance activity conducted in each OPU/JV by OPU/JV
and PETRONAS, should be made within the respective organisations.
• costs.
The results of each such review should be included in an annual report. Review of
this report should be an integral element of the IA improvement process.
A supervisory review of each assurance provides material for a periodic review of the
way assurances are conducted in house. Especially in those OPU/JVs where HSE
assurances are part of the role of Internal Assurance, the HSE function should be
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Changes to the assurance process need to be endorsed by the OPU/JV and formalized
by updating the OPU/JV assurance manual.
The OPU/JV should review the outcome of the year's HSE assurances together with
the results of other assurances, reviews, incident investigations and management
inspections to see if there are common underlying control problems which need
action at high level across the company. Areas of weakness should be correlated with
elements of OPU/JV HSE-MS with a view to appropriate corrective action.
As indicated in Chapter 2, this element of the IAG is not strictly part of the IA
process. It is a top-level management activity performed in relation to all assurances
and reviews conducted in the business. It is mentioned in this manual only to
illustrate the continuity in the overall process of dealing with assurances. Detailed
guidance is provided in Internal Assurance Guidelines (Ref. 1).
12.1 STAFFING
• at least 15 years experience relevant to the types of assurance that they will
conduct,
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Following similar principles, OPU/JVs should have a means to identify line staff
suitably qualified to participate in PETRONAS-led HSE assurances. Approval of
nominated OPU/JV staff for participation in PETRONAS-led assurances is a joint
responsibility of assessee and PETRONAS assurance leader.
12.2 ADMINISTRATION
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1. INTRODUCTION
1.1 GENERAL
HSE issues can give rise to major business risks. The Health, Safety and
Environment Management Systems (HSEMS), which are currently being
implemented by PETRONAS Group of companies, should include well structured
HSE assurance systems. Assurance forms an important element in systems designed
to monitor, manage and contain HSE issues.
1.2 INTENT
These corporate guidelines provide the basis for establishing individual HSE
assurance policies and plans for Operating / Joint Venture Companies (OPU/JVs)
and are intended for General managers and senior managers accountable for OPU/JV
HSE performance or involved in HSE assurance.
These Guidelines on HSE Assurance are consistent with Group Internal Assurance
Guidelines.
OPU/JVs will usually engage HSE advisors in other companies to carry out
independent HSEMS assurance2). The role of these personnel in respect of follow-up
action will be as agreed. Generally it will be the responsibility of the OPU/JV to take
remedial action.
1)
HSE assurances of joint ventures will depend on the contractual arrangements, in
particular the extent of involvement of PETRONAS companies or staff in the
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2. CRITERIA
• Terms of reference, scope, objectives and timetable shall be agreed and specified.
3. APPLICATION
The OPU/JV shall have an explicit HSE assurance policy and plan covering all
activities and carried out to specified standards. The numerous differences of
activities in the OPU/JVs may result in a wide range of approaches. OPU/JV HSE
assurance guidelines shall cover how the frequency of HSE assurances is to be
determined. Assurance frequency for an activity shall not be longer than 5 years. The
OPU/JV integrated 5 year plan, including HSE assurances shall be reviewed by the
Corporate HSE Unit.
2)
Independent HSE-MS assurance has been used here to mean an HSE assurance of a
company earned out by a body which is not part of that Company. It covers OPU/JV
assurances led by an OPU/JV or by a non-Group organisation (external). An
independent assurance may benefit from the inclusion of OPU staff in the team but
the lead assessor, his team composition and the assurance standards and technique
followed should be selected by the assurance organisation
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The OPU/JV's internal HSE assurance procedures shall be reviewed as part of Group
Business Control Reviews for adequacy and effectiveness. OPU/JV management
should plan and carry out internal assessments of HSE assurance effectiveness and be
assessed/appraised on this process.
OPU/JV assurance guidelines will identify the proportion of the total HSE assurances
to be independent assurances, within Corporate HSE guidelines. A formal agreement
between the OPU/JV and external assessors shall be in place covering
responsibilities, liabilities and the criteria used for the assurance and cited in the
assurance report.
Independent assurances shall verify the internal HSE assurance process, testing
reports, working files and implementation control, with sufficient sampling of
operations to test effectiveness. OPU/JVs too small for effective internal assurance
shall make use of independent assessors.
All business processes should be periodically assessed, and the frequency and depth
of HSE assurance of a particular activity should be appropriate for the degree of
potential HSE risk. Assurance frequencies shall also be related to the findings of
previous assurances.
In many OPU/JVs a formal HSEMS, with HSE Cases for critical activities, is the
mechanism for such identification and control of risk and HSE assurance is an
important part of any HSEMS. Until HSEMS is effectively in place, HSE assurances
should be programmed to provide assurance that the HSE risks are being effectively
managed.
Only OPU/JV management can fully assess their local circumstances and select the
appropriate frequency and depth of assurance appropriate for each activity. This
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selection shall be formal and transparent, and shall be regularly reviewed to take
account of experience of incidents and changes in the OPU/JV's environment. An
assurance cycle should not be longer than five years as in that time major changes
may have taken place and the consequences for the integrity of the control
framework need to be verified.
Having established the total long term assurance plan, the OPU/JV should identify
the proportion to be independent assurances as opposed to internal assurances, within
such guidelines as may be issued by the Business Sector Committee. These
assurances provide independent verification of the effectiveness of the OPU/JV
HSEMS including internal HSE assurance, and the strength of the framework of
control.
The OPU/JV also needs to assess the level of control it has, which is related to work
force attitude, degree of supervision, geographical scatter, communications and the
quality of business controls in place as evidenced by previous assurances. At the
same level of risk a low level of control requires a higher frequency or intensity of
assurance.
The assurance standard set by Corporate HSE for terms of reference, scope,
objectives, and timetable will be followed for OPU/JV led assurances except where
specific variations have been agreed beforehand by both the OPU/JV IABC and team
leader.
The minimum standard for HSE management systems shall be compliance with
statutory requirements, PETRONAS Group Policy and Guidelines and OPU/JV
standards.
The OPU/JV HSE Management System scope and content shall be assessed by
comparison with PETRONAS’ Group model, including control of technical integrity.
Its effectiveness shall be assessed against Business Sector Committee's HSE
Management System objectives.
The OPU/JV shall have explicit standards for the assurance qualifications of leaders
of internal HSE assurances and for the technical expertise of team members. The
selection of leader and team members shall ensure independence of the assessed
activity. The OPU/Jv standard assurance technique shall be consistently followed.
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For both internal and independent HSE assurances, the report shall be agreed by all
the team members, though assurance leaders shall have editorial control and a
deciding vote in case of disagreements.
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The assurance shall provide an audit trail, either maintaining a confidential working
file of evidence to support the findings and recommendations of the report or using
the full text format, with samples, findings and deficiencies complete in the report.
The report shall identify all significant deficiencies against standards, and
recommendations shall be as specific as the expertise of the team allows. Each
recommendation shall be uniquely identified, and prioritised.
The report shall provide an overall rating of HSE controls against specific standards
using a defined technique.
The system failure, as well as the immediate cause of each deficiency, shall normally
be identified and corrective action detailed.
Each recommendation for action shall be discrete, specific, clear, realistic and
measurable as to its completion.
An internal control system shall maintain an audit trail, recording the change of
status of each outstanding recommendation until all recommendations are closed out
to the Internal Assurance Board Committee's (IABC) satisfaction. The line shall
formally approve or reject justifications for rejecting or varying assurance
recommendations. Periodic internal assurances of the implementation process will be
included in the plan.
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Corporate HSE will monitor the implementation progress for independent audits, as a
minimum reviewing numerical progress reports annually and also review overall
implementation progress by each OPU/JV annually and provide a mechanism for
identification and implementation of learning points between OPU/JVs.
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1 EXECUTIVE SUMMARY
1.1 INTRODUCTION
1.2 SCOPE
1.3 MAIN FINDINGS
1.4 ASSURANCE OPINION
2 ASSURANCE ADMINISTRATION
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3.6 PLANNING
3.6.1 Corporate level planning
3.6.2 Process level planning
3.6.3 Activity and task level planning
3.6.4 Contingency and emergency planning
3.9 ASSURANCE
3.9.1 Corporate assurance
3.9.2 Departmental and contractor assurance
3.9.3 Assurance follow-up
This section of the report is specific to the assurance type. The assurance leader
should therefore select the correct listing for Section 4 from the selection shown
below:
Assurance Type
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4.1 CONTAINMENT
4.1.1 Wells, flowlines and manifolds
4.1.2 Process systems
4.1.3 Flaring and venting systems
4.1.4 Drains systems
4.1.5 Pipelines
4.1.6 Product storage and loading facilities
4.1.7 Inspection and corrosion management
4.1.8 Emission control, effluent and waste management
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4.7.5 Housekeeping
4.1 HEALTH
4.1.1 Health Risks Assessment (HRA)
4.1.2 Risk control measures
4.1.3 Medical checks
4.1.4 Medical records
4.1.5 Health promotion
4.1.6 Medevac response
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4.3.2 Kitchen
4.3.3 Electrical systems
4.3.4 Workshop
4.3.5 Fuel handling
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4.4 SECURITY
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4.7 ENGINEERING
4.7.1 Project management
4.7.2 Design
4.7.3 Construction/commissioning
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4.1 CONTAINMENT
4.1.1 Feed storage tanks, piping and manifolds
4.1.2 Process systems
4.1.3 Flaring and venting systems
4.1.4 Drains systems
4.1.5 Pipelines
4.1.6 Product storage and loading facilities
4.1.7 Inspection and corrosion management
4.1.8 Emission control, effluent and waste management
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Assurance results should, in principle, be based on the assessment of the elements of the
model HSE-MS which are as follows:
2. The fifth element "Planning and Procedures" contains two separate and important
subjects which merit separate assessment.
3. Experience has shown that standards and procedures are frequently integrated within the
same documents (a typical example being the "Safety Manual"). To avoid assurance
teams wasting time discussing whether a particular document is a standard or procedure,
standards and procedures need to be assessed together.
4. There is a need for focus on the important subject of competence assurance as a sub-
element of "Resources".
For these reasons the assurance assessment elements are defined as follows:
For clarity purposes the report contents (Appendix 2) will be aligned with the assessment
elements.
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REFERENCES
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