Professional Documents
Culture Documents
Environmental Resource Book
Environmental Resource Book
Student Resource
Environmental
Version 2.1 10/2019
Acknowledgements
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CUSTOMER EXPECTATIONS 5
STAFF PARTICIPATION 6
MAINTAINING COMPLIANCE 7
PENALTIES 8
MINIMISING WASTE 9
STORM WATER 10
WASHING CARS 11
GENERAL HOUSEKEEPING 12
CLEANING UP SPILLS 13
HAZARDS OF GASSES 15
NOISE HAZARDS 16
A business can no longer strive to improve their competitiveness, while ignoring the
affect that their business practices have on the environment (this includes
employees, neighbours’ and the general community).
Not only does a business need to be financially sustainable for the longer term, but it
also needs to be environmentally sustainable.
At first these considerations may appear to contradict each other. Many businesses
believe that environmentally sound work processes increase operating costs.
However, cleaner production techniques not only protect the environment, they also
reduce operating costs by reducing the wasteful use of energy, labour and materials.
One way that an industry can work towards cleaner production is to produce a
system of management called an Environmental Management System, or an EMS.
Financially and environmentally sustainable work practices are incorporated into the
EMS as incentives for businesses wanting to demonstrate the steps they have taken
to achieve compliance with the law.
The EPA in Western Australia, have produced an EMS tailored specifically to suit the
particular needs of the automotive industry. Known as the Clean Green Shop, this
EMS works to promote cleaner production and improved profitability within the
automotive repair industry by:
• Encouraging recycling.
Not only will cleaner work practices protect the environment, they also reduce
operating costs by reducing the wasteful use of energy, labour and materials.
Cleaner work practices enable a business to comply with laws and to meet
community expectations regarding the treatment of:
• Land.
• Air.
• Sewerage.
The fundamental idea behind cleaner production is to use work processes that avoid
creating waste in the first place.
By reducing the amount of waste a business creates, fewer of the by-products that
cause pollution are created. Within the automotive service industry the most
common causes of pollution occur as a result of the following wastes:
• Tyres
Proper maintenance of vehicles will reduce the amount of oils and chemicals
consumed and therefore released into the environment. Rectifying oil leaks and
excessive oil burning will reduce the amount of pollutants released to the
environment and will reduce oil consumption because a properly maintained engine
requires fewer engine oil top-ups.
Correct maintenance will also reduce tyre wear, through correctly inflated tyres and
proper wheel alignment and balance. As a tyre wears, it leaves minute particles of
rubber on the surface of the road, which is eventually washed into the stormwater.
Worn tyres are expensive for the motorist to replace, but they are also expensive
and difficult to dispose of in an environmentally responsible manner. As a result of
the high cost of their disposal, used tyres are one of the greatest sources of illegal
dumping of waste into the environment.
Improved wheel and tyre maintenance will also reduce fuel consumption. It is
important to understand that the message of proper vehicle maintenance is not only
meant for the ears of your customers, the staff and company vehicles must be well
maintained also.
The recycling of waste metals, such as worn engine or suspension parts and
transmission components has long been a source of recycling revenue. Scrap
merchants will pay by the tonne for quantities of waste metal if there is sufficient
volume and it can be delivered to them. Most automotive repairers would not
generate enough volume of waste metal to make it worth their while to stock pile it,
however many recyclers will leave a bin for metal to be recycled and will take it away
free of charge. Although the repairer misses out on the scrap revenue, they are not
paying to have the waste taken away, as they would be if the waste was simply put
into the general waste bin, there is no down-time while the metal is taken to the
scrap merchants and the environment benefits because a precious resource is being
recycled.
Australians are, as a rule, very careless users of our resources. We live in the driest
continent on earth, yet our water usage is among the highest per capita of any
country in the world. Obviously we have much to learn about the efficient use of this
precious resource, but it has become apparent that practices such as hosing down
workshop floors or not recycling the water from car washes, are no longer
acceptable.
Your local water authority will have ideas, hints and tips on how your business can
best conserve water.
Switch off equipment when it is no longer in use. Not only will this reduce the power
bill, but it will also reduce amount of power that must be generated. There are few
forms of power generation that do not impact on the environment. Power stations
can be run by fossil fuels, such as diesel or coal, nuclear power or hydroelectric
power. Fossil fuels when used to generate power produce pollution, just as vehicle
engines do. The waste from nuclear power plants has the potential to create
enormous environmental harm and the issue of how to safely dispose of it is yet to
be successfully resolved. Even hydroelectric power stations which, once they have
been established, are pollution free, need huge tracts of land to be flooded for them
to be established. Put simply, the less power that is generated, the better for the
environment.
Going through the Aspects and Impacts will cause you to consider what you can do
to continually improve your environmental management performance
CUSTOMER EXPECTATIONS
Customers are increasingly discerning of quality and value for money, but they are
also increasingly aware of the consequences commercial Activity can have on their
quality of life and the environment they live in.
STAFF PARTICIPATION
Most people do not want to cause harm to the environment but unfortunately, old
habits are hard to change. People get used to doing things a certain way and don’t
think about possible consequences of their actions. It is the aim of environmental
legislation to assist people to modify or cease actions that cause damage to the
environment.
There are several laws that apply to environmental management but most of them
follow simple principles:
• Prove you are aware by taking informed action to reduce these effects.
• Prove you have taken action by keeping records about what you have done.
If you take the trouble to keep informed of what the law requires you to do, you will
discover that good environmental practices are also good business practice
A Pollution Abatement Notice can be issued to any business that has caused, or is
likely to cause pollution or an environmental hazard, including noise pollution, or has
failed to comply with any part of the relevant legislation.
The Pollution Abatement Notice may require the offending process to cease
immediately or to be modified in a specified manner. For example, a Pollution
Abatement Notice may specify that a workshop must cease washing vehicles on the
driveway, where the water may enter the stormwater drains.
Alternatively, the Pollution Abatement Notice may stipulate when, or how certain
Activity can be carried out. An example of this would be a Pollution Abatement
Notice that directs a business to close all windows and doors after 10.00 o’clock at
night to reduce the noise levels in the surrounding neighbourhood.
The Pollution Abatement Notice will have a date by which it must be complied with.
This will be a minimum of 30 days from the date the notice was served.
Anyone served with a Pollution Abatement Notice will have to pay a $400 service
fee.
If the cost of any rectification work is less than $50,000, the EPA may issue a Minor
Works Pollution Abatement Notice. The Minor Works Pollution Abatement Notice is
effective immediately and may contain the same requirements as a Pollution
Abatement Notice.
Failing to comply with a Minor Works Pollution Abatement Notice will incur a
maximum fine of $30,000 and $5,000 per day.
Good practice that will assist you in reducing the amount of waste your workshop
produces include:
– All metals.
– Plastics.
– Tyres.
– Batteries.
– Air-conditioning refrigerant.
– Some chemicals
Identify the wastes you can recycle and estimate how much of each recyclable
waste you can generate in a month or a year.
• Only use the dump master for solid general wastes that cannot be recycled.
Any pollutant that is allowed to enter the stormwater system will be washed into the
waterways. This includes all pollutants that are washed from driveways, forecourts
and roads.
Every drop of engine oil that leaks onto the road will eventually be washed into our
waterways. The motorists who must add half a litre of engine oil to his leaking engine
each week probably doesn’t think he’s doing the environment any harm, but if only
ten percent of Western Australia's 1.9 million motorists adopt the same attitude,
there will be about 9,563 litres of engine oil being washed into our waterways each
week. That's 818,419 litres of oil across Australia per year.
Of course, oils aren’t the only pollutant generated by industry; there are also
chemicals, detergents, solvents, hardeners, fuels, degreasers and litter.
Traces of heavy metals may be carried in suspension in radiator coolants and will
eventually find their way into the food chain. This means that they are absorbed by
the smaller organisms in the waterways, which are in turn eaten by larger creatures,
which then absorb the heavy metals. These heavy metals accumulate in the bodies
of the larger creatures and not only do they slowly poison them, but they also make
them poisonous to eat. Already, many larger sharks have so much mercury in them
that they are unfit for human consumption.
There are many ways that the washing or wet rubbing of vehicles can be carried out
so that no pollutants can find their way into the stormwater system and waste is
minimised. These include:
• Don’t wash vehicles in the street or on driveways where water will run into
stormwater drains.
• Don’t use detergents for any washing Activity if the water run off may enter the
stormwater system.
• Wash a maximum of two cars per day on a grassy area or crushed rock surface (at
least three times the size of a single vehicle) that allows water to be absorbed.
If washing more than two cars per day, create a car wash area that includes one of
the following:
• A bunded concrete pad that drains to a silt trap which drains or pumps out to a
sewer.
• Ask your water authority about the minimum requirements for car wash discharge
to sewer (a silt trap may be acceptable if no oil or grease is present).
• Only discharge to the sewer if you have a Trade Waste Agreement or prior
approval from the relevant authority.
A bund is a raised barrier, designed to prevent the spread of liquids from a contained
area. A bund can be permanent, like the raised concrete edging often seen around
car washes or steam clean bays, or may be portable, such as sandbags and the
flexible plastic or rubberised bunds used to prevent chemical and oil spills after
industrial or motor vehicle accidents. A bund tank is a tank that has been placed
Any bunded area must be covered to prevent rainwater entering the triple interceptor
or sewer. The triple interceptor is not designed to handle the high volume of water
and may cause pollutants to be flushed into the stormwater system. Rainwater
should never be allowed to enter the sewer as there is no need for rainwater to be
treated.
• Minimising the time spent cleaning up, or looking for lost equipment.
Some of the good housekeeping practices that will also have a positive effect on the
environment by preventing pollution from reaching the stormwater system include:
• Setting aside designated areas for the proper storage of all materials and wastes.
• Ensure that the workshop has enough drip trays, storage bins and clean-up
materials.
• Keeping a mop and bucket on hand at all times so that small spills can be cleaned
up immediately.
• Store used batteries under cover so that rainwater does not allow them to overflow,
causing acid spills.
• Keeping scrap, used parts, oil drums and material to be recycled under cover,. This
will prevent them being flooded or washed down by rainwater so that no impurities
are washed into the stormwater system.
Containment methods for spills include; sandbags, sawdust, brooms, mops, portable
bunding, rags, special absorbent pads, squeegee mops, special absorbent pellets,
sand and kitty litter.
Depending on the method of clean-up you use, you will need to dispose of the clean-
up material according to approved methods.
In all cases you should refer to each substance ‘Material Safety Data Sheet’ (or
MSDS) for information about the correct clean-up procedure. If you do not have the
relevant MSDS contact the supplier immediately.
The following guidelines should assist you in dealing with spills when they occur in
the workshop: Whenever a spill occurs:
• Clean up spills immediately, even spills that won’t run into stormwater drains may
be stepped in, or driven through, where they will continue to be spread, eventually
finding their way into stormwater drains.
• When workshop rags are too dirty to be used any A general spill kit located close to
longer, put then aside so that they can be used to where a spill is likely to occur. This
wipe up any spills as they occur.
contains the most common materials
needed to clean up minor spills.
• Over spray.
• Dry sanding.
• Burning off.
• Make sure that all spray painting (primer, colour and touch ups) is only carried out
inside a spray booth.
• Use technology and staff training techniques to reduce the amount of paint and
solvent used in a job or discarded into the environment.
• Use a vacuum collection system when sanding or cleaning brake and clutch
assemblies.
• Regularly inspect and maintain your spray booth in accordance with the
manufacturer’s specifications.
• Make sure your spray booth complies with AS 4114 and local council regulations.
Take care when carrying out repairs or modifications to an existing building if you
suspect the cladding or roofing material to be made from asbestos. Disturbing
asbestos building materials can release asbestos particles or fibres to the
atmosphere. These fibres are extremely hazardous to health. Removal of asbestos
can only be carried out by a licensed contractor, in accordance with very strict
occupational health and safety guidelines.
Spray painting Activity should only be carried out in a properly constructed spray
booth and dry sanding should be conducted using extraction equipment. Both these
processes release airborne particles and pollutants to the atmosphere that may
prove hazardous to other workers or nearby residents, particularly those suffering
from respiratory ailments or complaints.
The EPA forbids the use of outdoor incinerators, or any type of burning off. The
smoke from burning off Activity is a dead give-away and when associated with
industrial waste is usually foul smelling as well. Any business foolish enough to burn
industrial waste can expect a visit from the EPA or the local council’s by-laws officer,
and a substantial fine.
Poorly maintained vehicles can contribute to air pollution in many ways. Under
inflated tyres have a greater rolling resistance, accelerating tyre wear, but also
increasing fuel consumption. The more fuel that is burnt, the more pollutants are
pumped into the atmosphere and our air quality suffers as a result.
When an engine is out of tune, fuel is wasted as it passes from the exhaust only
partially burnt. This is a waste of a precious and expensive resource, but it also adds
to air pollution. A well-tuned engine burns the fuel more completely, reducing
exhaust emissions and improving performance.
Engines that consume excessive amounts of oil, either through oil burning, or leaks
also contribute to air pollution. Leaking oil drips onto the road, from where it will
eventually be washed into the stormwater, but much of it will also be blown onto the
hot exhaust system where it burns. Worn engines that burn engine oil leave clouds
of fouls smelling smoke in their wake, they also foul spark plugs and prevent the
engine from running at their most efficient. Smokey engines attract the attention of
the police, EPA and even members of the public who value clean air, so owners of
these vehicles can expect to be issued with a notice to present their vehicle to the
nearest testing station if they fail to have the smoking exhaust fixed.
As a consequence, the dust from these products must be treated as hazardous and
the same precautions must be used when handling them as are used to handle
asbestos products. Any dust from an industrial application must be treated as
hazardous and should not be breathed in or allowed to pollute the environment.
Gases, such as CNG are lighter than air, and in the event
of a leak, quickly disperse. Unfortunately, these dispersed
gases increase the pollution over our cities and accumulate
in the atmosphere as ‘greenhouse gases’.
Most gases are stored in cylinders, under very high pressure. Gas cylinders of all
types must be store in a cool, well-ventilated area, away from heat, sources of
ignition and direct sunlight. Exposure to heat or direct sunlight can raise the pressure
within the cylinder to a dangerous level. Gas cylinders contain a fused plug, which
will rupture to vent the gas to atmosphere if the pressure within the cylinder reaches
a dangerous level.
This release of excessive pressure will prevent the explosion that will occur in a total
rupture of the cylinder; however this released gas may accumulate in confined areas,
presenting a serious health hazard and fire risk. Even escaped gases that disperse
before they can create an immediate health or safety risk will still contaminate the
environment.
Great care must be taken when transporting, storing or using gas cylinders. The
cylinders must be kept upright and secured to prevent any damage to the cylinder.
Do not store oxygen and acetylene cylinders together, as in the event of a fire, the
two cylinders will vent, creating an extremely volatile mix.
• Reduce exhaust emissions by switching engines off when not in use, and
encouraging efficient driving practices.
• Empty the fuel from used fuel filters into a sealed container to be disposed of
correctly.
• Store gas cylinders in a cool, shaded and well-ventilated area, away from welding
and any other sources of ignition.
• When using oxy/acetylene equipment, only open the acetylene cylinder valve a
quarter of a turn, so that it can be turned off quickly if a leak develops in the hoses,
regulator or torch.
Some practices that may reduce the impact that loud noise
has on the environment include:
• Minimise the use of noisy equipment such as air chisels and impact guns.
• Don’t operate noisy equipment outside of business hours when it may disturb
neighbours.
• Take care not to over rev engines or squeal the tyres when road testing vehicles.