Genting Berhad Profile

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GENTING BERHAD PROFILE


Genting Berhad is the investment holding and management company of Genting Group. Genting Group was founded by the late Tan Sri Dr. Lim Goh Tong in 1965 when he began the initial development works of building a 20 kilometre private access road, across tough mountainous terrains from the foothills to the summit of Mount Ulu Kali, located at 2,000 metres above sea level. The company was incorporated under the Companies Act 1965 on 30 July 1968 under the original name of Genting Highlands Hotel Sdn Bhd to operate a hotel and casino, and to develop an integrated tourist complex in Genting Highlands, Malaysia. Gentings company registration number is 7916-A. The company changed its name to Genting Highlands Hotel Berhad upon its its conversion into a public company on 24 July 1970. It assumed its present name of Genting Berhad on 9 June 1978. Genting Berhad is 39.5% owned by Kien Huat Realty Sdn Bhd, a private company controlled by the late Tan Sri Dr. Lim Goh Tongs family. Genting Group via Genting Berhad became involved in palm oil production in 1980 with the acquisition of The Rubber Trust Group, comprising three Hong Kong plantation companies which owns approximately 13,660 hectares of plantation land in Peninsular Malaysia. This division under listed entity Genting Plantations Berhad now has about 133,000 hectares of land in Malaysia and Indonesia. It is one of the leading and lowest cost palm oil producers in Malaysia. The shares of Genting Berhad were listed on the Main Market of Bursa Malaysia Securities Berhad in 1971. A restructuring exercise was undertaken in 1989, which involved the initial public offering and listing of Genting Malaysia Berhad on Bursa Securities and resulted in Genting Berhad's becoming an investment and management company. Genting Group via Genting Berhad became involved in the electricity power generation and supply and the paper manufacturing businesses in 1994, with the acquisition of Genting International Paper Holdings Limited, and in the exploration and production of oil and gas in 1996 under Genting Oil & Gas Limited. In July 2007, the Group divested its paper and packaging business to focus on its core businesses.

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Genting Berhad's registered office is located at 24th Floor, Wisma Genting, Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia. Genting Malaysia Berhad ("Genting Malaysia") was incorporated under the Companies Act, 1965, Malaysia as a private company limited by shares under the name of Resorts World Sdn Bhd on 7 May 1980 in Malaysia. Genting Malaysias company registration number is 58019U. It changed its name to Resorts World Bhd upon its conversion into a public company on 14 July 1989. On 30 August 1989, Genting Berhad and Genting Malaysia underwent a restructuring exercise, which resulted in Genting Malaysia's acquiring from Genting Berhad its entire gaming, hotel and resort-related operations inclusive of goodwill and other relevant assets. The shares of Genting Malaysia have been listed on the Main Board of Bursa Malaysia since 22 December 1989. Genting Malaysia is principally involved in the leisure and hospitality business and its activities cover theme parks, gaming, hotels, seaside resorts and entertainment. The jewel of its crown is Resorts World Genting, a premier integrated family leisure and entertainment resort at the peak of Genting Highlands that attracted 19.9 million visitors in 2010. Known as Resorts World Genting, the resort offers six hotels with 10,000 rooms, over 60 fun rides, 170 dining and shopping outlets, mega shows, business convention facilities and endless entertainment - all at one location. The six hotels at Resorts World Genting are Maxims Genting, Highlands Hotel, Theme Park Hotel, Resort Hotel, Awana Genting Highlands, Golf & Country Resort and First World Hotel one of the worlds largest hotel with 6,118 rooms. Resorts World Genting was voted the World's Leading Casino Resort (2005, 2007 to 2010) and Asia's Leading Casino Resort from 2005 to 2010 by World Travel Awards. Apart from the highland resort, Genting Malaysia owns and operates two beautiful seaside properties called Awana Kijal Golf, Beach & Spa Resort in Terengganu (on the east coast of Peninsular Malaysia) and Awana Porto Malai in Langkawi (off the west coast of Peninsular Malaysia).

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On 15 October 2010, Genting Malaysia completed its proposed acquisition of casino businesses in the United Kingdom (Genting UK) from Genting Singapore PLC. Genting UK is the largest casino operator in the UK and a leading innovator in the provision of high quality, customer focused gaming. Genting UK operates 5 casinos in London under renown brands including Crockfords, Maxims Casino Club, The Colony Club, The Palm Beach and London Mint; and a further 38 casinos located within the UK provinces under 3 key brands, namely Circus, Maxims and Mint. These casinos offer visitors a memorable experience with its various slots and table games in addition to restaurants, bars and other entertainments. On 13 September 2010, Genting New York LLC (an indirect wholly-owned subsidiary of Genting Malaysia) was selected as the developer and operator of a video lottery facility at the Aqueduct Racetrack in the City of New York, United States of America. The facility, set upon an area of 413,000 square feet will be known as Resorts World New York. Features of the facility includes approximately 4,525 video lottery terminals (VLT), more than 6,000 car parking lots, 2-storey food and beverage promenade with fast food outlets, caf, bar and a buffet restaurant. Phase 1 is expected to contain approximately 2,500 VLTs (to be completed by late summer 2011) and be fully operational by end of 2011. In 1998, Genting Malaysia undertook an equity investment in Genting Hong Kong Ltd(formerly known as Star Cruises Limited), the leading cruise operator in the Asia Pacific. Genting Malaysia currently owns about 18.4% of Genting Hong Kong Ltd.

Genting Malaysia's registered office is located at 24th Floor, Wisma Genting, Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia.

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2. HISTORY
2.1 The Genting Story When it comes to the Genting story, most Malaysians will recognise it as synonymous with the rise of its namesake hill resort,Genting Highlands Resort. Many though may not have truly appreciated the mammoth task involved in its construction and the vast resources and reserves mobilised to ensure what has proven today to be an unprecedented success in resort development. 2.2 Looking Back with Pride The idea of a hill resort was chanced upon by late Tan Sri Lim Goh Tong amidst the crisp air of Cameron Highlands in 1964. Tan Sri Lim was then working on a hydro-electric power project at the popular hill resort, patronised mostly by British colonials seeking cool refuge from the tropical heat, when he foresaw a prosperous Malaysia of the future desiring a cool mountain holiday resort within the reach of all Malaysians. 2.3 The Challenges A study of the maps and Kuala Lumpurs vicinity located the ideal site - the 1,800-metre Gunung Ulu Kali, just 58 km from Kuala Lumpur. Amidst the dense virgin tropical jungle and rugged terrain, the task to transform a remote mountain into Malaysias premier holiday destination seemed impossible but not for Tan Sri Lim.

2.4 The Mammoth Task Begins Setting up a private company called Genting Highlands Berhad on 27 April 1965, with the late Tan Sri Haji Mohammed Noah bin Omar, Tan Sri Lim successfully obtained approval for the alienation of 12,000 acres and 2,800 acres of land from the Pahang and Selangor State Government respectively between the years 1965 and 1970. On 18 August 1965, a technical and construction team began the herculean task that would take four years to complete the access road from Genting Sempah to the peak of Gunung Ulu Kali.

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To ensure the sound and prompt construction of the hotel-cum-resort, Tan Sri Lim devoted all of his time, capital and resources, including the reserves of his family company, Kien Huat Berhad towards the making of this "dream resort". 2.5 The Beginning On 31 March 1969, the late YTM Tunku Abdul Rahman, Malaysias first Prime Minister graced the official laying of the foundation stone for the companys pioneer hotel, the then Highlands Hotel, marking the completion of the access road to Genting Highlands Resort. The Prime Minister was impressed that the private sector, without the assistance of the Government, could develop a mountain resort for the enjoyment of all Malaysians; a gaming licence was suggested to help accelerate the development of this remote area. In 1971, the first hotel at Genting Highlands was successfully completed and was then named Highlands Hotel (now renamed Theme Park Hotel). 2.6 The Development - Genting Highlands Resort Since the opening of the first hotel in 1971, Genting Highlands Resort continued to grow from strength to strength. The development of the area continued to this present day to enhance Genting Highlands Resort as the premier holiday destination in the region while ensuring that the natural beauty of the rain forest is maintained. To date, Genting Highlands Resort has five hotels (namely Genting Hotel, Highlands Hotel, Resort Hotel, Theme Park Hotel and First World Hotel) and two apartment blocks (Ria and Kayangan Apartments) at the hilltop and Awana Genting Highlands Golf and Country Resort. Together with integrated world-standard entertainment facilities encompassing various leisure, indoor and outdoor theme parks and gaming facilities, Genting Highlands Resort has become the "City of Entertainment" and Malaysia's Premier Resort. In 1997, Genting Highlands Resort further boosted its facility attraction with Genting Skyway cable car system that provides a 3.38 km transport to the hilltop. Genting Skyway is also recognised as the "World's Fastest Mono Cable Car System" with a maximum speed of 21.6 km per hour and the "Longest Cable Car in Malaysia and Southeast Asia".

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2.7 The Expansion - Genting Group Genting Group, founded by Tan Sri Lim Goh Tong and with Tan Sri Lim Kok Thay as its Chairman and Chief Executive, has since expanded and diversified from its initial hotel and resort activities to plantation, power generation and oil and gas exploration and production. Today, Genting Berhad is a leading multinational corporation in Malaysia that has constantly been acknowledged by various organisations for its exemplary leadership and management. Genting Berhad was acknowledged as the No.1 Leading Company in Malaysia for 10 years, i.e. in 2004 and from 1994 to 2002 by The Asian Wall Street Journal 200 (formerly Far Eastern Economic Review 200). Genting Berhad was also rated No.1 in Malaysia and No.2 in Asia for Overall Best Managed Company for the Decade by Asiamoney.

2.8 The Passing of a Great Man Sadly, our Founder Tan Sri Lim Goh Tong passed away peacefully on 23 October 2007 and was laid to rest at Gohtong Memorial Park on 29 October 2007. He will be greatly missed by the management and staff of the Genting Group. "Once the goals have been clearly defined, with the greatest amount of determination and hard work, one can conclusively realise one's goals." - Tan Sri Lim Goh Tong, Founder

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3. BOARD OF DIRECTORS OF GENTING MALAYSIA


3.1 Board of Directors Tan Sri Lim Kok Thay Chairman and Chief Executive Tun Mohammed Hanif bin Omar Deputy Chairman Tan Sri Alwi Jantan Independent Non-Executive Director Mr Quah Chek Tin Independent Non-Executive Director Mr Teo Eng Siong Independent Non-Executive Director Tan Sri Clifford Francis Herbert Independent Non-Executive Director General (R) Tan Sri Mohd Zahidi bin Hj Zainuddin Independent Non-Executive Director 3.2 Audit Committee Tan Sri Clifford Francis Herbert Chairman/Independent Non-Executive Director Mr Quah Chek Tin Member/Independent Non-Executive Director Mr Teo Eng Siong Member/Independent Non-Executive Director 3.3 Nomination Committee Mr Quah Chek Tin Chairman/Independent Non-Executive Director Tan Sri Clifford Francis Herbert Member/Independent Non-Executive Director

3.4 Remuneration Committee


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Tan Sri Clifford Francis Herbert Chairman/Independent Non-Executive Director Mr Teo Eng Siong Member/Independent Non-Executive Director Tan Sri Lim Kok Thay Member/Chairman and Chief Executive 3.5 Secretary Ms Loh Bee Hong

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4. GENTING MALAYSIA BERHAD


Genting Malaysia Berhad's Corporate Social Responsibility (CSR) Mission Statement. They listen to the needs of their guests and to exceed their expectations in product and service quality. For their staff they continuously provide decent working conditions which are conducive to the well-being of all their employees. To recognise and reward outstanding performance, as well as provide world-class training and personnel development to attract and retain the most talented and committed workforce in the industry. They manage risk and generate good returns for their shareholders, providing them with an open and transparent account of how their business is run and how their financial performance is achieved. Continue policy of environmental sustainability which protects the landscape of their resorts, reduces the environmental impact of their operations and minimises the impact of future developments on they natural resources. They work closely with local communities and regulators in all of their markets to ensure that our operations are safe and secure, while upholding the highest level of honesty, integrity and social responsibility.

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5. ADVANTAGE IN ENVIRONMENT
5.1 Energy Efficiency In line with the Energy Efficiency Management objective and their Go Green initiative, an energy audit was carried out to identify potential areas for energy saving and conservation measures in adherence to the Green Building Index (GBI) and best practices. Energy conservation measures implemented include switching from T8 lights to the more ecofriendly T5 lights, mainly in the car park and office areas. In 2010, the T8 lights resort-wide were replaced with approximately 12,000 longer-life T5 lights, resulting in an estimated power reduction of 193 kilowatts and reducing the disposal of scheduled waste. All existing non-efficient metal halide and sodium flood lights were replaced with energy-saving compact fluorescent lights, reducing power consumption by another 16 kilowatts. A variable speed drive installed on the water pump motors at Maxims Genting and Highlands Hotel further helped in the reduction of electricity consumption. At Wisma Genting building, a number of eco-friendly features have been installed. The Double Glazed Glass Exterior Wall Cladding Faade reduced heat penetration, lowered airconditioning consumption, provided superior sound insulation and was energy-efficient. Lighting using Electronic Ballast saved approximately 15% in electricity costs. The Building Automation System has energy and cost-saving features such as temperature control and monitoring of the air-conditioning system, automatic control of lighting to the common areas, and Variable Speed Drives to control motor speed and reduce electricity consumption of the Air Handling Units (AHU). Male washrooms use a waterless urinal system that saved up to 99% in water consumption. 5.2 Alleviate Depletion of Natural Resources (Fuel) Genting Malaysia Berhad have replaced all ageing diesel engines at water pumps with highly efficient electric motors to pump water from mid-hill up to the Resort. These motors have variable speed drives to further reduce electricity consumption. The water pumping electrification project has resulted in a significant reduction of fossil fuel (diesel) consumption by approximately 160,000 litres a month as well as a reduction in the generation and emission of carbon dioxide.
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The Engineering Department has installed a heat recovery system in the laundry and boiler plants to recover and reuse energy, as part of our effort to save natural resources and reduce the impact of global warming. Improvements included the installation of heat exchangers, fixed orifice steam traps to prevent steam loss and additional piping to reuse steam condensate. These initiatives have helped us to save about 2 million litres of diesel a year, equivalent to RM4.1 million savings and reduce carbon dioxide emissions by 5,454 metric tonnes. In relation to these initiatives, we presented a project paper called Optimization of Steam Plant for Genting & First World Hotel Boilers at the Malaysia Productivity Corporation (MPC) National QIT Convention and emerged as a winner under the Service Category.

5.3 Earth Hour In celebration of, and attribution to Earth Hour, on 27 March 2010 Genting Malaysia Berhad switched off non-essential exterior building lighting of the hotels, signage and staff quarters at the Resort from 8.30 pm to 9.30 pm to demonstrate continuous support for action on global initiative on climate change, resulting in a power consumption reduction of 5.5 megawatts. Awana Genting, Awana Kijal, Awana Langkawi, and Wisma Genting participated in this worthwhile effort. 5.4 Genting Trailblazer 2010 The Genting Trailblazer 2010 event of 31 October 2010 had a zero waste policy in line with Genting Malaysia Berhad Go Green initiative. The zero waste policy included stopping the practice of giving out disposable plastic bottles and paper cups, recycling of all non-organic waste, producing compost from organic waste, and having a post-event clean-up. Participants were required to bring along their own water bottles.

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6. ADVANTAGE IN MARKET PLACE


Acknowledging the importance of timely and equal dissemination of material information to its shareholders, investors and the public at large, Genting Malaysia Berhad have taken steps to provide such information and promote good investor relations. The Companys Annual General Meeting is a principal forum for dialogue with shareholders to address issues on operational and corporate matters. Annual reports are sent to all shareholders before each Annual General Meeting and upon the announcement of quarterly results and major corporate developments, briefings are held for analysts and fund managers through conference calls or presentations. These are avenues for they to provide more detailed explanations, and for questions to be raised and answered in a transparent manner. Their corporate website at www.gentingmalaysia.com is a source of corporate information on Genting Malaysia Berhad business activities, with annual reports, press releases, quarterly results and announcements made available. Genting Malaysia Berhad also participate in local and international investor forums, as well as events and road shows organised by the Malaysian Investor Relations Association (MIRA). They frequently respond to surveys and questionnaires from various sources including the media, institutional researchers and individuals, in relation to corporate development or corporate governance matters. In efforts towards promoting the CSR agenda, Genting Malaysia Berhad sponsored and participated in the ninth annual Asian Forum on Corporate Social Responsibility (AFCSR) held in Kuala Lumpur. They also showcased Genting Malaysia Berhad CSR initiatives and contributions for the first time at the Asian Corporate Social Responsibility Expo, held concurrently with the forum. AFCSR, an annual conference on CSR is organised by the Asian Institute of Management Ramon V. del Rosario Sr. Center for CSR and has been recognised as the largest and most significant conference on CSR in Asia. The Visitors Galleria at Resorts World Genting is open to the general public to provide a first-hand look at the Resorts history, operations and facilities. Public relations personnel are on hand to provide guided tours.

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Human Resources Occupational, Safety and Health (OSH) Section has implemented initiatives at the Resort to ensure guest safety. Emergency Response and Preparedness (ERP) awareness and competency skills training were incorporated together with the Fire and Rescue Department, aimed at having an emergency response team (ERT) prepared to handle any urgent situations. Genting Malaysia Berhad undertake responsible gaming practices including the provision of signages and leaflets at Genting Malaysia casino premises as well as links on they websites with guidance on playing casino games responsibly. A hotline is made available to callers and training is provided for staff interacting with casino customers to deal with problem gaming.

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7. ADVANTAGE IN WORKPLACE
7.1 Employee Development Genting Malaysia Berhad employees are provided with training to enhance core competencies and service delivery skills, particularly for front-line employees, and are organized and coordinated by Genting Centre of Excellence. Functional skills training are by way of leaderbased sessions mainly conducted by experienced line managers from the respective operations departments. Employees were also selected to attend external training programmes conducted by expert solutions providers to equip employees with specialized skill sets and be kept informed of the latest developments in their respective areas of work. Departmental teambuilding sessions took place throughout the year to create and develop high performance teams. The 22nd Genting Malaysia Senior Managers Conference was held in Manila, Philippines in November 2010. The theme, Stepping Up to Stepping Out was chosen to emphasise the importance of being able to step up to new challenges and responsibilities with confidence and to step out with pride in the individuals as well as the Groups achievements. During the year, 15 management trainees were recruited to undergo a one-year internship within selected departments to enable them to gain knowledge of the hospitality and leisure industry. 7.2 Employee Well-being Free Wi-Fi facilities have been installed at employee meeting points such as cafeterias, executive club, staff recreation centres and the library to provide easy access to the Internet. The Resource Centre was recently refurbished to encourage employees to be lifelong learners. Recreation Centres are equipped with gymnasiums, karaoke, movie, computer and reading rooms to help employees achieve a work-life balance. To promote health awareness amongst employees, Genting Malaysia Berhad organised health and wellness programmes, yoga sessions, health talks and campaigns as well as blood donation drives. Such programmes focus mainly on prevention and assisting employees with making simple health care decisions. A 24-hour medical clinic is open to all employees. Other activities to strengthen employees community spirit include sports tournaments, singing
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competitions, festive celebrations, interaction nights and gatherings at departmental levels, all of which are in line with one of the Groups core values of having a fun and happy environment to work in. Events such as Employee of the Month awards and Employees Appreciation Nights are held to motivate and recognise the contributions of outstanding as well as long-serving employees. Places of worship are allocated and contributions are made to support internal religious organisations, irrespective of religions.

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8. ADVANTAGE IN COMMUNITY
8.1 Services to Communities Genting Malaysia Berhad make donations in cash and kind to various sectors of the community irrespective of race, creed or religion. In 2010, they contributed to the Tunku Azizah Fertility Foundation, Yayasan Jantung Negara, National Council of Senior Citizens Organizations Malaysia (NACSCOM), Dana Kebajikan & Pendidikan Warisan Pekan, PEMADAM Kebangsaan, Tabung Rayuan Hari Pahlawan, St. John Ambulans Malaysia and the National Kidney Foundation, among others. Genting Malaysia Berhad also donated to Hew Chong Kims medical fund to help her with surgery costs. In Kampung Orang Asli Che Wong in Lanchang, they donated towards the construction of a study hall with a classroom, a mini library, and a 2,800 square feet Cultural Hall where the community can exhibit and sell their handicrafts to sustain their daily livelihood. A book donation drive was undertaken among employees to provide suitable reading materials for the mini library. 8.2 Education Genting Malaysia Berhad donated to SK Desa Jasmin in Nilai, SJKC Lurah Bilut, SMK Khai Mun in Bentong, and Sekolah Rendah Sathya Sai in Puchong to improve the schools infrastructure and facilities, as well as to buy teaching aids. Genting Malaysia Berhad sponsored the Federal Bureau of Investigation National Academy Associate (FBI NAA) Malaysia Conference. This non-profit international organisation of law enforcement professionals is dedicated to providing communities with the highest degree of law enforcement expertise, training, education and information. We also sponsored the Perdana Leadership Foundation CEO Forum Approaching 2020: Malaysias Decade for Growth in Kuala Lumpur and donated towards the Malaysian Institute of Management.

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8.3 Culture and Arts Genting Malaysia Berhad promote Malaysian culture, encourage the performing arts and provide youths with a platform to showcase their talents by working together with the Ministry of Information, Communication and Culture. They donated RM100,000 to the Cultural Fund under the Ministry to develop the careers of Malaysian artistes who have participated and succeeded in the World Championship of Performing Arts. A grand Malaysia handicraft exhibition was also organized from 21 31 October. Kraftangan Malaysia was invited to exhibit handicrafts from different states of Malaysia. Among the highlights of the exhibition were the famous Royal Pahang Weave or known as Tenun Pahang DiRaja and the personal collections of KDYTM Tengku Puan Pahang Tunku Hajjah Azizah Aminah Maimunah Iskandariah Binti Almarhum Sultan Iskandar Al-Haj. 8.4 GENM We CARE Team GENM We CARE Team and Awana We CARE Team encourage community service among employees to cultivate the spirit of gotong-royong. The teams presently have close to 1,000 members from Awana Langkawi, Awana Kijal and Awana Genting Highlands. The spirit of volunteerism among team members is evident when the volunteers make time in spite of hectic schedules or even utilise their annual leave to participate in various community projects. The teams have organised many activities such as providing free tuition to orphans at Badan Amal Nur Zaharah, repairing buildings of various charity homes, and donating food supplies. During the fasting month, the GENM We CARE Team organised a Berbuka Puasa session with 15 poor families under the aid of Hulu Selangor Social Welfare Department at Kampung Kuantan, Batang Kali. In conjunction with Christmas, the team visited the Paediatric Ward of University Malaya Medical Centre where they organised a magic show and presented gifts to the sick children. At Awana Hotels & Resorts, various community service activities were organised throughout the year. Volunteers of Awana Genting Highlands We CARE Team continue to work handin-hand with the GENM We CARE Team on monthly visits to welfare homes and other community activities. Over in the east coast, Awana Kijal We CARE Team assisted
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Terengganu Fisheries Department in its annual beach-cleaning project. Concerned about conserving the environment, the team together with underprivileged children took part in the tree planting ceremony at Kijal new township by Kemaman Municipal Councils in their mangrove project by involving tree planting and interactive activities.

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9. APPENDIX

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