PRESENTED BY: PALLAVI VYAS

DESIGNATION: ASSISTANT
LIBRARIAN
WORK-PLACE SKILLS
PRESENTATION SKILLS
PURPOSE OF PRESENTATION
KEY ELEMENTS: EFFECTIVE
PRESENTATION
PRESENTATION STAGES
TELEPHONIC SKILLS
It is an effective method to measure a person’s
communication skills through voice, tone, pitch and
volume.
Why telephonic skills are important
 Keep customers
 Gain new customers
 Exceed expectations
 Avoid repeat calls
 Create a positive atmosphere
 Leaving a lasting impression
 Diffuse anger
 Become know for the
immediate action.
 Cut through confusion.
TIPS FOR EFFECTIVE TELEPHONIC SKILLS

Famous sentences we can use in

telephonic conversation.
 GROUP DISCUSSION
Why important in professional
skills

It is the discussion
among the group of
peoples with 10 to 15
members. Within the
time limit of 20 to 25
minutes.
• Don’t be shy and nervous  Be confident

• Don’t keep isolated from the group  Don’t dominate anyone

• Don’t interrupt other participants  Keep positive body language

• Don’t make fun of any participants  Show interest in discussion

• Don’t use irrelevant materials  Give others opportunity to speak

• Don’t shout  Time management

• Try not to repeat the same points.  Try to remember the points
 Take notes
 use appropriate language
BODY LANGUAGE
EFFECTIVE WAYS FOR BODY LANGUAGE
PREPARING FOR JOB INTERVIEW

Resume/
Profile Portfolio Interview
CV
 PROFILE
A profile is a written portrait of a person. ... It is a portrait of the person through a combination of
stories, quotes, and photographs. Allows you to save all program opportunities in which you are
interested, and to come back at a later time to actually submit an application.

Important aspects of profile

Achievements

Objectives Skills and

competencies

Goals Hobbies
 PORTFOLIO
A portfolio is a compilation of materials that exemplifies your beliefs, skills, qualifications,
education, training and experiences. It provides insight into your personality and work ethic.

Portfolio includes
information…
o Articles written by you or
about you.
o Awards/recognitions received
by you.
o Drawings
o Educational qualifications and
copies of certificates.
o Letters of commendations
o Letter of reference
o Appropriate photographs.
o Presentations
o Training certificates
 RESUME/CV (CURRICULUM VITAE)
A resume is a one page summary of your work experience and background relevant to the job you are
applying to. A CV is a longer academic diary that includes all your experience, certificates, and
publications.
And Curriculum Vitae
PREPARING FOR JOB INTERVIEW

Post stage

On stage

Pre stage
Post interview Preparations
 Do research
 Modifications
 Update your resume
 Clarify the points
 Record notes
 Send brief through mail
 Reflect
 Send thank you note
 Suggestions or recommendations