AT THE AIRPORT

1. Write the correct word for each definition:

a. The card they give you with the seat number on it: boarding card

b. The money you have to pay if your luggage is very heavy: excess baggage

c. The place where you sit and have a drink when you are waiting for your flight: departure lounge

d. The bags you can carry onto the plane with you: hand luggage

e. The place above your head where you can put your hand luggage: overhead locker

f. The part of the airport where the plane acelerates and takes off: runway

2. Complete the pictures with the

correct step:
- Security control (1)
- On the plane (7)
- Passport control/
Customs/Immigration (3)
- Boarding gate (5)
- Check-in (2)
- Backscatter X-ray (4)
- Boarding lounge (6)
3. Write each word under the corresponding picture.

1. Customs officer 2. Passport 3. Trolley 4. Suitcase 5. Departures board

6. Boarding pass 7.Luggage/Baggage 8. To take off 9. To land 10. Boarding gates 11. Check-in desk

12. Boarding lounge 13. Baggage claim 14. Window seat 15. Aisle seat 16. Scales

trolley - window seat - passport – luggage/baggage – scales – boarding lounge - customs officer –
boarding pass - to land – departures board – aisle seat – boarding gates – baggage claim - to take
off – suitcase – check-in desk

4. Write the correct word for each definition.

1) The person who flies the plane : Pilot

2) When the plane leaves the ground : to take off

3) The bags and suitcases that travellers put their belongings in : Luggage / Baggage

4) Document that proves a person's identification and nationality : Passport

5) The person who checks the luggage and your passport : Customs officer

6) The place where you wait until your flight takes off : Boarding lounge

5. Complete the conversation with the missing words. Then, answer the final question.

going / Enjoy / bag / passport, / can

Nancy: Hello.
Customs officer: Hello. Can I see your ticket and passport, please?
Nancy: Yes, here they are.
Customs officer: Can you open your bag, please ?
Nancy: Sure, is everything Ok ?
Customs officer: Yes. Where are you going?
Nancy: Paris.
Customs officer: Enjoy your stay in Paris.
Nancy: Thanks. Goodbye.
Customs officer: Goodbye.

IN WHICH STEP IS NANCY? She is in passport control/ customs/ immigration

6. Complete the conversation. They are at the check-in desk.

LUGGAGE – EXCESS LUGGAGE – AISLE – PASSPORT – CREDIT CARD –

BOARDING PASS – HAND BAG – GATE - SCALES

A : Good morning. Can I see your ticket and passport ?

B : Yes, here you are.

A : Everything is right. Do you prefer a window or aisle seat ?

B : Window seat, please.

A : Ok. Do you have any luggage?

B : Yes, I do. I have a suitcase and a hand bag.

A : Ok, can you put your luggage on the scales, please ?

B : Yes, of course.

A : Your luggage is overweight.

B : Oh no, how much do you charge for excess luggage?

A : Excess luggage costs 20 dollars per kilo. You have to pay 30 dollars.

B : Ok, can I pay it by credit card?

A : Yes, you can. (After some minutes) Well, here is your boarding pass. Your flight leaves from gate 15A
and it boards at 9.45 am.

B : Thank you. Goodbye.

7. Listen to the conversation at the check-in desk and state if the sentences are True or False.

a. The woman is travelling with a friend. False

b. She has to pay excess luggage. True

c. She has got a bottle of perfume. False

d. She gets an aisle seat. False

e. The flight is delayed. False