CAVITE STATE UNIVERSITY

Bacoor City Campus

SHIV, Molino VI, City of Bacoor
(046) 476-5029
cvsubacoor@cvsu.edu.ph

Manila International Airport Authority

(MIAA)

Submitted to : Ms. Shrine B. Obenieta

Submitted By: Delos Santos, Kate Andrea D. & Gavarra, Chris

Bsc 1 – 1
 CAVITE STATE UNIVERSITY
Bacoor City Campus
SHIV, Molino VI, City of Bacoor
(046) 476-5029
cvsubacoor@cvsu.edu.ph

INTRODUCTION

 DEFINED DIFFRENCE BETWEEN MIAA & NAIA

The Manila International Airport Authority (MIAA) and Ninoy Aquino

International Airport (NAIA) are two separate entities related to aviation
in the Philippines. MIAA is the administrative body that oversees and
manages the operations of NAIA. It is a government-owned and
controlled corporation under the Department of Transportation. MIAA is
responsible for the day-to-day management of NAIA, including the
coordination of airport services, maintenance of facilities, and
implementation of airport policies and regulations.

NAIA, on the other hand, refers to the physical airport infrastructure,

terminals, and facilities. It is the primary international gateway for air
travel in the Philippines, serving both domestic and international flights.
NAIA consists of four passenger terminals, namely Terminal 1,
Terminal 2 also known as the Centennial Terminal, Terminal 3, and
Terminal 4 also known as the Domestic Terminal.

In summary, MIAA is the regulatory and operational authority that

manages the overall functioning of NAIA, while NAIA is the actual
airport where air travel activities take place. Both entities work together
to ensure the smooth operation and development of air transportation
in the Philippines.

HISTORY

The Manila International Airport Authority (MIAA) was established by

Executive Order No. 778 in 1982 by President Ferdinand Marcos. This
order created the MIAA and defined its charter. The MIAA is responsible for
overseeing the operations of the Ninoy Aquino International Airport (NAIA) in
 CAVITE STATE UNIVERSITY
Bacoor City Campus
SHIV, Molino VI, City of Bacoor
(046) 476-5029
cvsubacoor@cvsu.edu.ph
the Philippines. The MIAA has been instrumental in ensuring the safety,
security, and sustainability of the airport environment. It plays a crucial role in
facilitating air travel and contributing to the economic growth of the
Philippines. As the governing body of NAIA, the MIAA works towards
providing efficient airport services, enhancing passenger experience, and
maintaining high standards of safety and security. It collaborates with various
stakeholders, including airlines, government agencies, and airport service
providers, to achieve these objectives. Over the years, the MIAA has
implemented numerous initiatives to improve airport infrastructure, enhance
passenger facilities, and streamline airport operations. It has also prioritized
environmental sustainability by implementing measures to reduce energy
consumption, minimize waste generation, and promote eco-friendly practices.
The MIAA continues to evolve and adapt to the changing needs of the
aviation industry. It remains committed to providing world-class airport
services and contributing to the development of the Philippines as a major
hub for international air travel.

MIAA was originally a US Air Force base until 1948, when it was turned
over to the Philippine government’s National Airport Corporation. With the
abolition of National Airport Corporation in 1951, ownership and management
of the airport fell to the Civil Aeronautics Administration (CAA) under the
Department of Commerce & Industry. In 1956, the CAA was transferred to the
Department of Public Works, Transportation & Communications. In 1972,
President Ferdinand Marcos promulgated Executive Order No. 381,
authorizing the development of Manila International Airport (MIA) to meet the
needs of the coming decades. On March 4, 1982, the MIA Division under
the Bureau of Air Transportation was abolished by Executive Order No.
778. In its place, the Manila International Airport Authority (MIAA), was
created and vested with the power to administer and operate the Manila
International Airport. Though MIAA was envisioned to be autonomous, Letter
of Instructions (LOI) No. 1245, signed on May 31, 1982, clarified that for
purpose of policy integration and program coordination, the MIAA
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Bacoor City Campus
SHIV, Molino VI, City of Bacoor
(046) 476-5029
cvsubacoor@cvsu.edu.ph
Management shall be under the general supervision, but not the control of,
the Ministry of Transportation and Communications. Notable evolutions in the
MIAA’s charter were made on July 21, 1983, through Executive Order No.
903. This order provided that 65% of MIAA’s annual gross operating income
be reverted to the general fund for the maintenance and operation of other
international and domestic airports in the country. It also scaled down the
equity contribution of the National Government to MIAA from PHP 10 billion to
PHP 2.5 billion and removed the provision exempting MIAA from the payment
of corporate tax.

The last amendment to the MIAA Charter was made on July 26, 1987
through Executive Order No. 298 which provided for a more realistic income
sharing arrangement between MIAA and the National Government. Instead of
the 65% of MIAA’s gross operating income, only 20%, exclusive of income
generated from the passenger terminal fees and utility charges, shall revert to
the general fund of the National Treasury. EO 298 also reorganized the MIAA
Board and raised the capitalization to its original magnitude of PHP 10 billion.
On August 17, 1987, Republic Act No. 6639 was enacted and the MIA was
renamed the Ninoy Aquino International Airport. The MIA Authority however,
retained its corporate name since the law did not amend the original or
revised charters of the MIAA.

POWERS , FUNCTIONS & DUTIES OF THE MIAA

 Formulate comprehensive policies and programs for the airport and

other airports in the Philippines.
 Control and supervise the construction, maintenance and operation
of airport facilities.
 Promulgate rules and regulations for the airport’s development and
operation.
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Bacoor City Campus
SHIV, Molino VI, City of Bacoor
(046) 476-5029
cvsubacoor@cvsu.edu.ph
 Aims to acquire, lease, or dispose of land, buildings and airport
facilities that Exercise by the police authority within its premises to
ensure security.
 Regulate private security agencies operating in the airport.
 Maintain peace and order.

ORGANIZATIONAL STRUCTURE OF MIAA

 The purpose of having an organizational structure at the

Manila International Airport Authority (MIAA) is to ensure
efficient and effective operations within the agency. The
organizational structure provides a framework that clarifies
roles, responsibilities, and reporting relationships. On the
other hand, the organizational structure of MIAA plays a
crucial role in promoting transparency, efficiency, and
effective management. It provides a framework for the
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(046) 476-5029
cvsubacoor@cvsu.edu.ph
agency to operate smoothly, deliver quality services, and
fulfill its responsibilities as an airport authority

 The Board of Directors is primarily responsible for the

governance of the agency.

Office of the General Manager “ Eric Jose C. Ines “

 General Manager Duties and Functions

 Directs, supervises and coordinates the management, operation
and administration of the Authority to maintain international
standards of service to Airport users and to ensure its financial
stability in accordance with the programs, plans, policies and
procedures and guidelines of the Board;
 Undertakes researches, studies, investigations and other activities
related to the present operations and future development
requirements of the Airport, in his own initiative or upon instructions
of the Board and to submit comprehensive reports and appropriate
recommendations to the Board for its information and action;
 Appoints, assigns and provides discipline to any subordinate
officers or employees of the Authority subject to the approval of the
Board;
 Establishes and maintains coordination with appropriate
government offices and agencies to facilitate the prompt
dissemination of financial, statistical and other relevant data within
the Authority of the Board;
 Within limits of delegated authority, executes contracts, incurs
obligations, acquires and disposes of assets and delivers
documents, on behalf of the Authority;
 Implements and enforces decisions, orders, rules and regulations
issued, prescribed or adopted by the Board;
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(046) 476-5029
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 Performs such other duties as the Board may delegate or assigns
and such acts as may be necessary and proper to implement the
provision of EO 778 and EO 903.

Public Affairs Office “ Ma. Consuelo I. Bungag Officer-in-Charge “

 Duties and Functions

 Oversees, integrate and coordinate all organizational components
under its jurisdiction;
 Responsible for the planning, supervision and coordination of all
internal and external communications of the Authority; maintain
liaison works with publishing and printing agencies and information
programs to facilitate and coordinate handling of any agency
information program and makes arrangements with information
agency for radio time and facilities;
 Responsible for supervising the development and implementation of
plans, programs and procedures pertinent to the reception of
visiting dignitaries, foreign guests and high government officials;
 Responsible for coordination with external relations with regard to
participation in activities carried out by international aviation
organizations.

Legal Office “ Cecilio A. Bobila Manager-in-Charge”

 Duties and Functions

 Ensure the efficient delivery of legal services such as administrative
and legal opinions/counselling to the various groups and
departments of the Authority including its clientele;
 Provide timely and sound legal assistance and/or advice to the
General Manager;
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Bacoor City Campus
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(046) 476-5029
cvsubacoor@cvsu.edu.ph
 Collaborate and coordinate with the Office of the Solicitor General
and Office of the Government Corporate Counsel in the handling of
cases referred to them by the Authority;
 Undertake the litigation of administrative disciplinary cases against
MIAA officials and employees and recommend actions to be taken;
 Review and/or prepare contracts, memoranda of agreement and all
other legal documents involving the Authority;
 Interpret pertinent laws, administrative orders, rules and regulations
affecting the Authority and its employees;
 Review propriety and legality of rules, policies and regulations,
pronouncements, procedures and guidelines affecting the airport
and its users;
 Undertake researches and studies on highly technical legal matters
and keep management abreast of the latest laws, rules and judical
pronouncements/developments affecting the Authority;
 Perform other related functions.

Internal Audit Services Office “ Cesar J. VIllareal Officer-in-Charge”

 Duties and Functions

 Ascertaining the reliability and integrity of financial and operational
information and the means used to identify, measure, classify and
report such information;
 Ascertaining the extent of compliance and reviewing the systems
established to ensure compliance with government policies, plan
and procedures, laws and regulations which have an impact on
operations;
 Ascertaining the extent to which the assets and other resources of
the Authority are accounted for and safeguard from losses of all
kinds;
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(046) 476-5029
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 Reviewing and evaluating the soundness, adequacy and application
of accounting, financial and other operating controls and promoting
the most effective control at reasonable cost;
 Reviewing operations or programs to ascertain whether or not
results are consistent with established objectives and goals and
whether or not such programs are being carried out as planned;
 Evaluating the quality of performance of groups/individuals in
carrying out their assigned responsibilities; and
 Recommending corrective action on operational deficiencies
observed;
 Performing other special assignments as may be required.

Office of the AGM for Aiport Development and Corporate Affairs

“ Raul V. Austria - Assistant General Manager “

 Duties and Functions

 Assist the General Manager in the formulation of plans and
programs, policies and procedures regarding the implementation of
the mandates of the Authority under E.O. No. 341;
 Plans, directs, coordinates and supervises the overall activities
pertaining to airport development, corporate management services
and public affairs matters;
 Assists the General Manager in the implementation of the general
management, objectives, policies, measures and guidelines
pertaining to airport development, corporate management services
and public affairs matters;
 Assists the General Manager in providing executions leadership in
the overall management, supervision and control of operation and
internal affairs affecting airport and corporate plans and programs,
management services VIP and VVIP special events, costumers and
public relations;
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 Acts as adviser of higher officials on airport development of NAIA
and other airports, corporate management services and public
affairs;
 Plans and assigns work to subordinate and review the same;
 Performs other related functions

Office of the Senior Assistant General Manager

“ Ma. Lourdes SJ. Reyes – Senior Assistant General Manager”

 Duties and Functions

 Advises and assist the General Manager in the overall management
supervision and control of the internal affairs of the Authority;
 Supervises and coordinates the Assistant General Managers for
Finance and Administration, Operations and Security and
Emergency Services on matters pertaining to the day to day
operations of the Authority;
 Supervises and coordinates the implementation of all policies, rules
and regulations, and plans and programs that may be directed by
the General Manager and prescribed or adopted by the Board;
 Evaluates and reports to the General Manager the results of the
Authority's operations and recommends appropriate measures to
improve the Authority's operational and financial performance;
 Acts for and in behalf of the General Manager on all matters that
may required final approval by the General Manager whether the
latter is unable to perform his duties due to absence or other
reasons;
 Performs other related functions that may directed by the General
Manager and prescribed by the Board.

Office of the AGM for Finance and Administration

“ Arlene B. Britanico – Assistant General Manager “

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Bacoor City Campus
SHIV, Molino VI, City of Bacoor
(046) 476-5029
cvsubacoor@cvsu.edu.ph
 Duties and Functions
 Assists the General Manager in providing executive leadership in
the overall management, supervision and control of the operations
and internal affairs of the Authority relative to financial management
and administrative services matters;
 Oversees the operational activities of the organizational
components under their functional jurisdiction and coordinate the
implementation of the plans, programs and projects thereof;
 Advises and assists the GM in the formulation and implementation
of the general management objectives, policies, measures and
guidelines pertaining to financial management and administrative
services;
 Acts for and in behalf of the GM on such general management
matters pertaining to financial management and administrative
services that may be require final action/approval by the GM
whenever the GM is unable to perform his duties due to absence or
other allied reasons, subject to prior authorization issued in writing
by the GM;
 Performs other related functions and such other duties as may be
assigned/delegated by the GM.

Office of the AGM for Security and Emergency Services

“ Manuel S. Gonzales Officer-in-Charge”

 Duties and Functions

 Assist the General Manager in providing executive leadership in the
over-all management, supervision and control of the administration
operations and internal control of affairs affecting security services;
 Oversees the operational activities of the organizational
components under his functional jurisdiction and coordinates in the
implementation of the plans and programs thereof;
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Bacoor City Campus
SHIV, Molino VI, City of Bacoor
(046) 476-5029
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 Advises the General Manager in the formulation and
implementation of the general management objectives, policies,
measures and guidelines pertaining to security, firefighting and
rescue and medical services;
 Act for and in behalf of the General Manager on matters pertaining
to security, firefighting and rescue and medical services that may
require final action/ approval by the General Manager whenever he
is unable to attend conferences/hearings due to unavoidable
circumstances or other allied reasons, subject to prior authorization
issued in writing by the General Manager; and
 Performs other related functions and such other duties as may be
assigned/delegated by the General Manager.

Office of the AGM for Operations “ Rafael S. Regular Officer-in-Charge”

 Duties and Functions

 Assists the General Manager in proving executive leadership in the
overall management, supervision, and control of the operations and
internal affair of the authority to all activities associated with the
arrival/departure of aircraft, passengers and cargoes, engineering
maintenance and concessionaires;
 Oversees the operational activities of the organizational
components under their functional jurisdiction and coordinates the
implementation of the plans, programs and projects thereof;
 Advises and assists the General Manager in the formulation and
implementation of the General Management objectives, policies,
measures and guidelines pertaining to all activities associated with
the arrival and/or departure of aircraft, passengers and cargoes,
engineering, maintenance and concessionaires;
 Acts for and in behalf of the General Manager in such general
management matters pertaining to all activities associated with the
 CAVITE STATE UNIVERSITY
Bacoor City Campus
SHIV, Molino VI, City of Bacoor
(046) 476-5029
cvsubacoor@cvsu.edu.ph
arrival and/or departure of aircrafts, passengers and cargoes,
engineering maintenance and concessionaires that may be require
final action/approval by the General Manager whenever the GM is
unable to perform his duties due to absence or other allied reasons,
subject to prior authorization issued in writing by the General
Manager; and
 Perform other related functions and such other duties as may be
assigned/delegated by the General Manager.

Requirement, Training, Promotions & Retirement Process of MIAA

1. RECRUITMENT PROCESS:

a. Identification of Vacancies: MIAA identifies staffing needs based on

organizational requirements.

b. Job Posting: Vacant positions are advertised internally and externally

through various channels.

c. Application Submission: Candidates submit their applications through

designated channels.

d. Screening and Shortlisting: The HR department reviews applications and

shortlists candidates based on qualifications.

e. Interviews and Assessments: Shortlisted candidates undergo interviews

and assessments to evaluate suitability.

f. Background Checks: MIAA conducts background checks on shortlisted

candidates.

g. Selection and Job Offer: The most suitable candidates are selected, and
job offers are extended.
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h. Onboarding: Newly hired employees undergo an orientation process to
familiarize themselves with MIAA's policies, procedures, and culture.

2. RECRUITMENT PROCESS

a. Orientation: New employees undergo an orientation program.

b. Job-Specific Training: Employees receive training tailored to their roles and

responsibilities.

c. Skills Development: MIAA offers skills development programs to enhance

employees' professional competencies.

d. Technical Training: Employees receive technical training related to their job

functions and specialized equipment.

e. Safety and Security Training: Comprehensive training on safety protocols,

emergency procedures, and security measures is provided.

f. Customer Service Training: Employees receive training on providing

excellent customer service.

g. Continuous Learning: Employees are encouraged to engage in continuous

learning opportunities.

3. PROMOTION PROCESS:

a. Performance Evaluation: Employees' performance is regularly evaluated.

b. Vacancy Announcement: Internal vacancies are announced, and eligible

employees are invited to apply.

c. Screening and Selection: Candidates undergo a screening process, which

may include interviews and assessments.

d. Promotion Decision: Based on performance and qualifications, employees

are selected for promotion.
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e. Training and Onboarding: Promoted employees may undergo additional
training if necessary.

4. RETIREMENT PROCESS:

a. Eligibility: Employees become eligible for retirement based on age and

length of service.

b. Notification: Employees notify MIAA of their intention to retire within the

required timeframe.

c. Exit Procedures: HR facilitates the completion of exit procedures, including

finalizing paperwork and benefits.

d. Farewell: MIAA may organize a farewell event or acknowledgment for

retiring employees.

e. Transition: Retiring employees transition out of their roles, and successors

may be appointed or recruited.

The Manila International Airport Authority (MIAA) operates under several laws
and regulations that govern its establishment, operationsand management.
Here are some key laws related to the Manila International Airport:

1. Republic Act No. 6958: This law created the Manila International
Airport Authority (MIAA) in 1990. It defines the powers, functions, and
responsibilities of the MIAA as the governing body tasked with
managing and operating the Ninoy Aquino International Airport (NAIA)
and other airports in the Philippines.

2. Executive Order No. 903-A: Issued in 1983, this executive order

established the Manila International Airport (renamed NAIA) and
designated it as the principal international airport of the Philippines. It
also provided for the organization of the MIAA and defined its structure
and functions.
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3. Civil Aviation Authority Act of 2008 (Republic Act No. 9497): This
law established the Civil Aviation Authority of the Philippines (CAAP)
as the national aviation authority responsible for regulating civil aviation
activities, including safety and security, in the Philippines. While the
CAAP is separate from the MIAA, it plays a significant role in
overseeing aviation-related matters nationwide, including those
concerning airports like NAIA.

4. Various Administrative Orders and Regulations: The operations of

NAIA and the MIAA are also governed by various administrative
orders, regulations, and guidelines issued by government agencies
such as the Department of Transportation (DOTr), Department of
Tourism (DOT), and other relevant authorities. These regulations cover
aspects such as airport security, customs and immigration procedures,
air traffic management, airline operations, and passenger services.

CONCLUSION

1. Gateway to the Philippines: As of the Ninoy Aquino International Airport

(NAIA) and other key airports, the Manila International Airport Authority
(MIAA) serves as the primary gateway for travelers entering and exiting the
Philippines, contributing significantly to the country's connectivity with the rest
of the world.

2. Commitment to Excellence: MIAA demonstrates a commitment to

excellence through its recruitment processes, training programs, and ongoing
efforts to enhance airport facilities, services, and security measures, ensuring
a safe, efficient, and pleasant travel experience for passengers and
stakeholders.

3. Strategic Importance: Recognizing the strategic importance of aviation in

driving economic growth and tourism, MIAA continues to play a crucial role in
promoting the Philippines as a destination of choice for travelers while
supporting national development goals through its operations and initiatives.
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RECOMMENDATION

1. Infrastructure Investment: MIAA should continue prioritizing infrastructure

investment to modernize airport facilities, expand capacity, and improve
operational efficiency. This includes upgrading terminals, runway systems, air
traffic control technologies, and passenger amenities to meet the growing
demands of air travel.

2. Customer Experience Enhancement: MIAA should focus on enhancing the

overall passenger experience by implementing innovative technologies,
streamlining processes, and providing personalized services. This includes
initiatives such as self-service check-in kiosks, digital wayfinding systems, and
improved communication channels to keep passengers informed.

3. Sustainability Initiatives: MIAA should integrate sustainability principles into

its operations by adopting eco-friendly practices, reducing carbon emissions,
and promoting energy efficiency throughout airport facilities. This can include
investments in renewable energy sources, waste management programs, and
green infrastructure projects to minimize environmental impact while
supporting long-term sustainability goals.