PERSONAL DETAILS

● Full Name Thuy Nguyen Thi Ngoc

● Nationality Vietnamese

● Date of Birth Dec 02nd, 1984

● Sex Female

● Marital status Married

● Phone No. (84) 973226339

● Email thuyflash@gmail.com

EDUCATIONAL BACKGROUND

● Bachelor of engineering, Military Technical academy; Oct, 2002 – July 2007

Major: Information technology

● Basic banking operations Certificate, Banking academy; July, 2011 – Oct, 2011

● Accounting Certificate, National economics university; March, 2007 – May, 2007

LANGUAGES

● English Basic communication

● Vietnamese Mother tongue

PROFESSIONAL SUMMARY
10 years experienced (02 years working at software company and 08 years working at Sai Gon – Ha Noi
Commercial Joint Stock Bank).

● Strong manual testing skills: Design and build test plans, test cases/test procedures/test
script/test data; manage the implementation of test plans, join the test and evaluate test results,
approve test result.

● Experience in software testing (strong with Electric Banking software), experienced in

WEB/Mobile Application testing, Mobile Application testing, test execution, analysis and reporting,
test design/preparation.

● Familiar with writing user stories, detailing acceptance criteria and good documentation skills.

● Excellent communication, good presentation and training skills (training testers).

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Thuy Nguyen Thi Ngoc’s CV - Confidential
HOBBIES

● Listening countryside music;

● Singing;

● Reading books.

SKILLS EXPERIENCE

Skill Inventory Years of experience Last Used

Operating System

● Windows 10 4 years 2018

● Windows XP 6 years 2007

● Android (mobile) 6 years 2018

● iOS (mobile) 6 years 2018

● Windows (mobile) 6 years 2018

● Windows Server 2000 10 years 2018

Database

● Oracle Client 8 years 2018

● MySQL 2 year 2011

Programming Tool

Java script 2 years 2008

Configuration Management Tool Jira, firebug

● File sharing server 10 years 2018

PROFESSIONAL EXPERIENCE
July, 2022 – Currently, 2023
Freelancer: build and sale wordpress portal by myself.
Apr, 2022 – July, 2022
Company: Tester Viet Joint stock company onsite for Panasonic.
Position: Test senior onsite for Panasonic Viet Nam corporation.

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Role: Senior tester.
Project: Panasonic devices control through Amazon (AWS) cloud.
Project description: Is a project to control remote devices through AWS – Amazon cloud (connect device
(fridge); disconnect device; start device; stop device; update parameters like: set temperature of fridge
room, change modes such as change from ice making to quick freezing mode... ).
Project size: 15 peoples.
Responsibilities:

● Building and managing test Plan of Tester Viet company in IGTS project at Techcombank;

● Coordinating with Panasonic Viet Nam teams (business team, designer team, tester team,
deverloper team) to receive project information (SRS document, PDF files design, users and
environment information…) ;

● Scan SRS to design and build test plan, test cases/test procedures/test script/test data; manage the
implementation of test plans, join the test and evaluate test results.

● Coordinating with deverloper team to log and fix bugs.

Jun, 2020 – Dec, 2020

Company: Savis Service Joint stock company.
Position: Business analyst Specialist.
Role: Business analyst.
Project: BPM – Business processing management .
Project description: .
Project size: 5 peoples.
Responsibilities:

● Translating business requirements into functional, non-functional, and system requirements to

include business processes, workflow diagrams, use cases;

● Writing and maintaining requirement documents such as Business Requirement Document,

Functional Requirement Specification;

● Writing user manuals, conducting user training sessions, tracking feedbacks, and facilitating UAT;

● Write and review detailed user stories and test cases;

● Training members of our team.

Jan, 2020 –May,2020

Company: Tester Viet Joint stock company.
Position: Test leader onsite for Techcombank Technological and Commercial Join stock Bank.
Role: Test leader.
Project: IGTS – Intellect global transactions system.

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Thuy Nguyen Thi Ngoc’s CV - Confidential
Project description: E-Banking for company allow company transfer with Bank by many channel like
Internet Banking/ Mobile Banking. It’s provide for customer method to enquiry, local/ externer/ cross border
transfers, topup, paybill…All transactions is happened 24/7, fast and cheap.
Project size: 42 peoples.
Responsibilities:

● Building and managing test Plan of Tester Viet company in IGTS project at Techcombank;

● Coordinating Tester Viet Team with Other Teams at Techcombank to receive and delivery Test
modules;

● Scan SRS to Design and build test plan, test cases/test procedures/test script/test data; manage the
implementation of test plans, join the test and evaluate test results.

● Training members of our team.

March, 2019 – December, 2019

Company: FPT Software Company Limited.
Position: QA for Retail Lending Organization System onsite for VPBank.
Role: QA.
Project: Retail Lending Organization System (RLOS).
Project description: RLOS is system to manager workflow of lending for retail customers at VPBank. It’s
allow manage lending from initiation step, add more information, approve/deny and transfer from CSR to
CSO, and disbursement to customer.
Project size: 10 peoples.
Responsibilities:

● Design and build test, test about CR (customer require changes) like: CR Update Loan Information,
CR add collateral information to Loan, CR check change when Underwriting Loan…
Technologies used:
o Programming language: Java/J2EE, HTML, Javascript.
o Technology: .net framework
o Deployment Server:application
o Database Server: Oracle Server
August, 2018 – October, 2018
Company: Vietnam International Bank.
Position: BA of Digital Bank
Role: Business Analysis.
Project: E - Banking (Internet Banking/ Mobile Banking)
Project description: E-Banking allow customer transactions with Bank by many channel like Internet
Banking/ Mobile Banking. It’s provide for customer method to enquiry, local/ externer transfers, topup,
paybill…All transactions is happened 24/7, fast and cheap.
Project size: 12 peoples.

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Thuy Nguyen Thi Ngoc’s CV - Confidential
Responsibilities:

● Checking all Banking system, checking merchant list, put requires to Banking Business to change
some functions…

● Apply connect between VIB and VNPAY to update QRPay (paybill).

Technologies used:
o Programming language: Java/J2EE, HTML, Javascript.
o Technology: .net framework
o Deployment Server: Weblogic
o Database Server: Oracle Server
December, 2009 – May, 2018
Company: Sai Gon – Ha Noi Commercial Joint Stock Bank
Position: Policy and Products specialist (July, 2014 – May, 2018); Information technology specialist
(December, 2009 – July, 2014).
Role:
- Test leader (July, 2014 – May, 2018)
- Tester (December, 2009 – July, 2014)

Project: Internet Banking, Mobile Banking, SMS Banking

Project description:

● Banking software perform various functions like balance inquiry, loan/deposit inquiry, ATM inquiry
and ATM utilities, transaction history, transfer and depositing fund, pay for bills (electric, water, air
ticket, online shopping bills..).
Project size: 30 peoples.
Responsibilities:

● Design and build test plans, test cases/test procedures/test script/test data; manage the
implementation of test plans, join the test and evaluate test results.

● Build processes, regulations and guidelines for software of digital banking (internet banking, mobile
banking, SMS banking).

● Training branches and users.

Technologies used:
o Programming language: Java/J2EE, HTML, Javascript.
o Technology: .net framework
o Deployment Server: Weblogic
o Database Server: Oracle Server

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Thuy Nguyen Thi Ngoc’s CV - Confidential
February, 2008 – December, 2009
Company: AG investment and technology group joint stock company
Position/Role: Staff of Management Information System.
Project: Management Information System
Project description:

● Management Information System include two main part: documents management and working
flows management.

● Management Information System: operation to collect, process, and store data

Project size: 5 people.

Responsibilities:

● Software analysis and design.

● Design and build test plans, test cases/test procedures/test script/test data; manage the
implementation of test plans, join the test and evaluate test results.

● Build guidelines and training users.

August, 2007 – February, 2008

Company: Vietnam Software and Technical Equipment Company - Vinasoftware
Position/Role: Programmer.
Project description: Worked at Salary management system and asset management system

● Manage office staff schedules, calendars, and appointments

● Responsible for assisting in the verification that data for every accountable asset is entered and
updated, throughout the asset lifecycle, into the official property system of record..
Project size: 4 people
Responsibilities:

● Software analysis and design;

● Programing;

● Testing.

Technologies used:

● Worked with Struts Framework, SQL server.

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Thuy Nguyen Thi Ngoc’s CV - Confidential