5/22/24, 10:15 AM IT Helpdesk

TCP HANA ID SDIAGENT password should never expire #INC-930355

by Kiraang Vira (kiraang.vira@nvent.com) on Thu, 29 Feb 08:24 via Portal

TICKET PROPERTIES

Workspace Priority Status Source

My Team Low Closed Portal

Type Urgency Impact Group

Incident Low Low NVT - Service - ERP_SAP_BASIS

Agent Department How many people affected ? Security Verification Task

Santosh Nikam Information Technology - IT My complete department / --
Infrastructure Group of people
Business Partners Task
--

License Verification Task Software Install type Add to Knowledge Manager Approval
-- -- -- --

Category1 Category2 Category3 Knowledge Audience

Software/Access – Segment SAP ECC 6.0 Access --
Applications
HR Workstreams1 Last Approval Comments Requester's preferred
-- -- method of contact
--

Requester Phone Number: Tags Due by

-- INMU1 Fri, 8 Mar 08:25

DESCRIPTION
Hello,

Kindly change TCP HANA DB ID SDIAGENT password to never expire.

This is communication type of account, No dialog user will use this ID.
The account is used by CPQ - ECC integration project.

Kindly hit below query on TCP HANA DB.

ALTER USER SDIAGENT DISABLE PASSWORD LIFETIME

Thanks,
Kiraang.

RESOLUTION NOTE

COMMENTS
From Santosh Nikam (santosh.nikam@nvent.com) on Fri, 1 Mar 12:47 as Outbound email
Hello Doug,

https://nvent.freshservice.com/a/tickets/930355/print 1/2
5/22/24, 10:15 AM IT Helpdesk

Need your approval to setup hana account SDIAGENT as service account for which password will not expire. This hana account is
needed for CPQ - ECC integration project.

From Doug Balunis (doug.balunis@nvent.com) on Fri, 1 Mar 17:42 as Private note

Approved.

Thanks……………………….. DB

Doug Balunis | +1.650.474.7225 Office | Doug.Balunis@nVent.com

From Santosh Nikam (santosh.nikam@nvent.com) on Mon, 4 Mar 02:07 as Outbound email

Hi Kiraang Vira,

Password expiry disabled for hana account SDIAGENT .

Ticket: https://nvent.freshservice.com/helpdesk/tickets/930355

https://nvent.freshservice.com/a/tickets/930355/print 2/2