Girish Ghadage

Mobile No : 9168673208
E-mail : girishghadage250 @gmail.com
LinkedIn : www.linkedin.com/in/girishghadage08
Birth Date : 05/08/1997

❖ Career Objective
Operations Specialist with 2.5+ years of experience in optimizing and executing operations in fast-paced
environments. Proficient in process management, process improvement, and team coordination. Strong
analytical skills and ability to identify and resolve operational issues.

❖ Key Skills
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Proficient in using technology to automate processes and improve efficiency
• Ability to work independently and manage multiple tasks in a fast-paced environment
• Experience in process improvement and project management
• Knowledge of quality control and risk management
• Strong knowledge of banking operations and regulations
• Proficient in using banking software and technology
• Excellent attention to detail and problem-solving skills
• Data analysis and reporting using excel
• Experience in conducting audits and risk assessment

❖ Professional Work Experience -

➢ Assistant Manager
Operations Specialist, HDFC BANK
Duration: Sep-2022 – Present

• Roles & Responsibilities:

- Managed daily banking operations and ensured compliance with regulations and policies
- Data analysis and reporting using excel to the management
- Processed transactions, reconciled accounts, and resolved customer inquiries in a timely manner
- Conducted audits and risk assessments to identify and address potential operational issues
- Collaborated with internal teams to improve operational processes and enhance customer service
- Tracked and reported on key performance metrics and provided insights to senior management
 ➢ Assistant Manager
Operations Specialist, ICICI BANK
Duration: Aug-2021 to Sep-2022

• Roles & Responsibilities:

- Coordinated daily banking operations and ensured timely and accurate processing of transactions
- Provided support to customers and resolved inquiries in a professional and efficient manner
- Assisted with the implementation of new systems and processes to improve operational efficiency
- Conducted quality control checks and ensured compliance with policies and regulations
- Tracked and reported on key performance metrics and provided insights to senior management
- Collaborated with internal teams to achieve common goals and meet performance targets

❖ Professional Key Skills –

• Data Analysis
• Data Reporting
• Operational Analysis
• Customer Service
• Effective Communication Skills
• Banking Operation
• Process Improvement
• Team Management
• Excel Analysis
• Insurance and Finance domain experience

❖ Educational Qualification:

• MBA Finance
YASHWANTRAO CHAVAN MAHARASHTRA OPEN UNIVERSITY, NASHIK
2021- Pursuing (Correspondence - Distance Learning)

• PG Diploma in Banking and Relationship Service

NIIT
2020 - 2021 (Full Time)

• B.Sc. Chemistry
Shivaji University, Kolhapur
2017 - 2019 (Full Time)

I consider myself familiar with this work. I Hereby declare that the information furnished above is
true to best of my knowledge.

Date:
Place: Girish Ghadage.