Service Bulletin DD02-18

May 2018 (Supersedes DD02-17) Dishwasher

CSM (Current Sense Module) Causes No Operation or
Dead Condition
A heating element or random non dishwasher faults may cause the CSM to trip and render a
dishwasher in a no operation or dead state. For the models and serials shown, follow these
instructions.
Models affected: Diagnosis:
Plastic Tub Models SS Tub Models If the dishwasher has no response, no LED’s,
ADT521PGF6 (continued) display or operation, the CSM may be
ADT521PGJ(0-12)* GDT580S_F(6-8)* tripped.
GDF510P_D6 GDT590S_J7* GE Technicians use laptop diagnostics to
GDF510P_J(0-5)* GDT655S_J(0-2)* diagnose
GDF520P_D6
GDT655S_L(2-3)* CC Technicians will enter Consumer Error
GDF520P_F6
GDF520P_J(0-5)* GDT680S_H(6-8)* Mode.
GDF540H_D6 GDT695S_J(0-2)* Press the Select Cycle and Start buttons at
GDF540H_F6 GDT695S_L(2-3)* the same time for Five (5) seconds. If the
GDF610P_J(0-5)* GDT740SIF(7, 8, A)II control responds with LED’s or Display
GDF620H_J(0-5)* PDF820S_J(02)* coming on, The CSM is tripped.
GDT530P_D6 PDT720S_H(6-7)* Or
GDT535P_J(0-5)* PDT750S_F(7, 8, A)* Access the main control board and view the
GDT545P_J(0-5)* PDT760S_(F, J)7* service LED. If it is flashing 7 times within 3
GDT550H_D6 PDT825S_J(0-2)* seconds, the CSM is tripped.
GDT625P_J(0-5)* PDT845S_J(0-2)*
GDT635H_J(0-5)*
SS Tub Models
PDT845S_L(2-3)* Repair:
CDT725SSF(6-7)SS PDT846S_J(0-2)*
PDT855S_J(0-2)* Replace the Heating Element with
CDT765SSF7SS
PDT855S_L(2-3)* WD05X24776* and update the software.
CDT835S_J(0-2)*
CDT865S_J(0-2)* ZDT800S_F7 GE Technicians will use laptop diagnostics to
DDT575S_F(6-8)* ZDT870S_F7 diagnose and update software.
DDT595S_J(0-2)* ZDT915S_J(0-2)* Customer Care Technicians will use
GDF570S_F(6-8)* ZDT975S_J(0-2)* Consumer error and Service Modes to
GDF570S_J(0-2)* diagnose and SUM Module WD98R2327901
GDF650S_J(0-2)* to update software.
* If model number includes (parentheses), it Follow the steps on the next page
indicates all engineering digits in that range
Important Note: All components must be
or model design year.
thoroughly dry when installing the new
Serial numbers: element, including the tub area around the
element (inside and outside).
HF – GL (May 2015 – April 2018)
* Exposed Heater models only
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To reset the CSM. (GE Technicians use Laptop Diagnostics Program)

Entering Service Mode will reset the CSM.

To enter Service Mode:
1. First enter Consumer Error mode as directed previously. After the ten (10) second door check
has completed, continue to next step.
2. Enter Service mode (while in Consumer Error Mode), by pressing and holding the Select Cycle
button for five (5) seconds.

Fill, circulate, heater and drain tests can be selected by using the Select Cycle button. To start each
test, press the Start button.

Complete Consumer Error and Service Mode details may be found in the mini-manuals or Service
Guides.

Replace the Heating Element with WD05X24776 (Exposed Heater models only)

GE Technicians will use laptop diagnostics to diagnose and view load snapshot at time of trip
and to update software.
Customer Care Technicians will use SUM Module WD98R2327901 to update software.
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