Company Name: FILTRUM AUTOCOMP PVT. LTD.

SOP Document No: FAPL MKT 001 /03

Department: Marketing (When effective?) DATE : 05/09/2023

(Who all?) ISSUED by :Atul Gulavani APPROVED by:Prakash Kapare Filtrum Autocomp Private Limited

Reference: IATF 16949:2016

(What?) Title of the procedure: New product development and change management
(Why?) Purpose: This procedure explains method of Marketing (Contract Review) with customer during Development
(How much?) scope: This procedure is for all new development and any modification
(What?) Outcome: Contract with customer

(What?) SOP
Sr.n (Who?) Document References (What?) Quality Performance Standard (How
o. (What?) Action
Responsible Records measured?)?

Refer Risk Assessment Document & then follow Annexure

these steps

Receipt of Enquiry for new product development, E-mail, Hard copy of

Customer
1 modification or improvements (Parts/Projects) from Marketing drawing or telephonic 100% Review of each enquiry
Communication
Internal or External customer communication

Review the new development (Parts/Projects) through

100% Review of each parameters
Design Specification Review & Team feasibility with
DSR & Team of new development and In case of
2 Specific mention of process capability & Cost apart Marketing & CFT FAPLMKT 001
feasibility report any modification.
from the standard format of Team Feasibility
commitment

Review the modification of existing Parts under

change management at the supplier/Vendor, Inhouse DSR & Team Review within 10 working days from
3 Marketing & CFT FAPLMKT 001
or customer end. (Including drawing change during feasibility report notification.
development stage).

1)In case of Feasible or Feasible

a) In case of feasible, marketing to work on with changes Project - Mail
commercial offer. communication & Customer
4 Marketing FAPLMKT 001 Commercial Offer
b) If Project is not feasible then inform to customer Approval/ PO/LOI 2)In
with reason. case of Not Feasible project- mail
communication.

During development if there is any change or revision Design Specification 100% Review of each parameters
5 in part then it should be updated & again route Marketing FAPLMKT 001 Review & Team of new development & In case of
through DSR & Team feasibility. Feasibility Report any modification/ Revision

Plan the resources required & route the project via Availability of resources as per
Resource planning
6 Project Management after reciept of PO/LOI from Marketing & CFT FAPLPM 001 requirement & project routed
checklist & APQP File
customer. through Project Management

In new project required any outsource process then

check with our approved supplier list for selection of Marketing & FAPLPUR001/
Audit Report/Vendor Review & Analysis Audit Report &
7 best suitable supplier. If any new outsouced process Supplier FAPL/PUR/F-04/
Registration form Vendor registration from.
required that time first approve new supplier with Development Quality FAPL/PUR/QA-01
supplier selection procedure.

After PSW sign off, review PO as per quote and other

commercials and generates sales orders in ERP.
Ammendments and acknowledges same to customer
Reviewed & accepted order enteted
8 if required by customer. Store & Dispatch FAPLMKT 001 Sales order in ERP
in ERP

Understand the customer requirement/Demand in

Customer
10 order to decide further make to order or make to stock Dispatch FAPLMKT 001 Decide the Norm /Green level
requirement
depend upon lead time.

Ships the material to customer as per requirement

Sales Invoice & PDI 100 % order execution as per
11 with Predispatch inspection report Dispatch, Quality FAPLMKT 001
report requirement

If Material is non-conforming at customer end,

Marketing person will inform to all concerned & QA Procedure For CAPA
person will book the complaint in CQC register & FAPLGEN CQC Register & 100% compliance of CQC's through
12 Marketing / Quality
resolve the same through CAPA. 003 CAPA CAPA.

For any modification in component by customer &

CQC & Process through CQC, Continual improvement
FAPL/DEV/ECN ECN Approved by
13 projects etc. will route through Engineering change & CFT 100% compliance of Change
Project management CFT
 For projects like changes in tax structure etc receipts
14 Marketing FAPLMKT 001 Revised PO Availability of revised PO
ammendments or PO with revision as applicable.
 Revision Summary
REV Reason
00 Initial Release
01 IATF audit NC (Minor)
02 M+H Process audit NC (Minor) - July.23

Mahle VDA6.3 Process audit NC (Minor) -

03
Sep.23
Revision Summary
Change Details
-
The process of identification of process design inputs is not effective
Including drawing change during development stage
3.Review the modification of existing Parts under change
management at the supplier/Vendor, Inhouse or customer end.
(Including drawing change during development stage).
7.In new project required any outsource process then
check with our approved supplier list for selection of best suitable
supplier. If any new outsouced process required that time first approve
new supplier with supplier selection procedure.