Greetings from Shopee!

Thank you for contacting Shopee. My name is Aqliah and I'll be assisting you with
your query.

I am sorry to hear that you have received the wrong item from the seller regarding
Order ID: 2105096CSK847Q.

After validating the proof you provided, I am glad to inform you that we will
proceed with a refund of RM 126.66. Before processing the refund, we require you
to return the item (using courier of your own choice) to this address within 3 days.

Recipient Name : Sloth Store

Recipient Phone : 60123078557
Address : A-21-3A, Windows On The Park, Jalan KPB 18, Bandar Tun Hussein Onn,
City : Cheras
Postal code :43200

You may also use Easy Parcel or Pgeon to ship / return the item the seller. This
courier will pick up the package from your place and deliver it to you. For more
information, you can click on which courier you like below:

1) EasyParcel
2) Pgeon

Please return all the item received from seller [inclusive of free gift]. Make sure
the item is packed as per original packaging. If item is not packed properly and
causes damage during delivery, seller/ Shopee has the rights to recall your refund
payment. Once you have returned the item, please provide us with a clear picture
of the parcel with the return consignment note, along with the shipping fee
receipt for reimbursement.

As your original payment method for this order was Shopee Pay, upon receiving
your return consignment mote & shipping fee receipt, we will process the refunds
into your ShopeePay wallet within 3 working days.

Do revert back to us within 3 days, so that we can further proceed.

Thank you for using Shopee!

Warmest Regards,
Nur Aqliah

For more information, you can visit our Help Centre : https://help.shopee.com.my/
Need help? Chat with us in-app (Mon-Fri, 9am-10pm) or call +603 2777 9222 (Mon-
Sun, 9am-6pm including Public Holidays).
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