Survey Questionnaire For Barangay Residents

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Naga College Foundation, Inc.

COLLEGE OF COMPUTER STUDIES


PACUCOA Level 2 for BS Computer Science

Dear Respondents,

The undersigned are conducting a feasibility and research study entitled Barangay Information System Strategic
Plan.

In this regard, may we request you to answer the questions below with honesty and a responsible answer.

Your answer will be treated with utmost confidentiality.


Thank you very much.
Truly yours,
Researchers

Part 1. General Information

Age: ______
Gender: Male Female

1. How long have you been residing in Barangay San Lucas?


● Since birth
● 2-3 years
● 4-5 years
● 6-9 years
● 10 years and above
2. Do you have access to a computer or smartphone with an internet connection?
● Yes
● No
3. Have you heard of a Barangay Information System (BIS) that allows you to request
barangay documents and access information online? If yes proceed to the
question #5.
● Yes
● No
4. If yes, where did you hear about Barangay Information Systems (BIS)?
● Barangay Announcement
● Social Media (e.g., Facebook)
● Word-of-mouth
● News reports
● Others:_____________________
5. If not, how do you typically stay informed about barangay services and
announcements?
● Barangay Hall visits
● Facebook announcements
● Bulletin board announcements
● Barangay Kagawad zone patrol
● Word-of-mouth
● Others:(Specify)___________________

Part 2. Barangay Services


Directions: Please check and rate your experience with the following statements
regarding barangay services.

6. How would you rate your experience with the current system for managing
barangay records?
● Very Satisfied
● Somewhat Satisfied
Naga College Foundation, Inc.
COLLEGE OF COMPUTER STUDIES
PACUCOA Level 2 for BS Computer Science

● Neutral
● Somewhat Dissatisfied
● Very Dissatisfied
7. It is easy to understand the procedures for requesting barangay documents (e.g.,
brgy clearance, brgy. certificates, and etc.)?
● Strongly Disagree
● Disagree
● Neither
● Agree
● Strongly Agree
8. Is the waiting time for requesting barangay documents reasonable?
● Strongly Disagree
● Disagree
● Neither
● Agree
● Strongly Agree
9. Is the process of obtaining barangay documents efficient?
● Strongly Disagree
● Disagree
● Neither
● Agree
● Strongly Agree
10. What are the common issues encountered when requesting barangay
documents? (Check all that apply)
● Long waiting time due to busy staff
● Inaccurate and incomplete documents
● Difficulty understanding the procedures
● Unhelpful staff or Rude staff
● Difficulty asking for assistance from Barangay staff
● Others:(Specify) ________________
Part 3. Innovating Barangay Services into Technology
11. Would you be interested in using a Barangay Information System (BIS) to request
barangay documents and access information? (If answer no, disregard the
following question from #12 to #13)
● Yes
● No
12. If yes, what features would you find most helpful in the Barangay Information
System?
(Please check all that apply)
● Online application for requesting barangay documents
● Appointment Scheduling
● Barangay Announcements
● Fee Information for Barangay Documents
● Others:(Specify)_________________________
13. How likely are you to support the implementation of a barangay information
system (BIS)?
● Very Likely
● Likely
● Neutral
● Somewhat Unlikely
Naga College Foundation, Inc.
COLLEGE OF COMPUTER STUDIES
PACUCOA Level 2 for BS Computer Science

● Very Unlikely

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