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FINAL - Nagyud Niiiii
FINAL - Nagyud Niiiii
A Thesis
Presented to
The Faculty of the College of Education
CEBU TECHNOLOGICAL UNIVERSITY
Dumanjug Extension Campus, Cebu
In Partial Fulfilment of
the Requirements for the Degree
BACHELOR OF TECHNOLOGY AND LIVELIHOOD EDUCATION
Major in Home Economics
EDDIELYN O. CARREON
FE MONIQE R. FABILLAR
JANETH M. RUBIO
CRISLYN B. TALABA
LADY HEART YBAÑEZ
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Table of Contents
CHAPTER I...................................................................................................................................1
THE PROBLEM AND ITS DESIGN...........................................................................................1
INTRODUCTION..........................................................................................................................1
Rationale of the Study.............................................................................................................1
Theoretical Basis......................................................................................................................4
Figure 1.................................................................................................................................4
Technology Acceptance Model..........................................................................................4
Figure 2.................................................................................................................................5
Proposed Model...................................................................................................................5
Related Studies........................................................................................................................6
Literature Review.....................................................................................................................8
Statement of the Problem.....................................................................................................12
Hypotheses.............................................................................................................................13
Significance of the Study......................................................................................................14
RESEARCH METHODOLOGY................................................................................................15
Research Design....................................................................................................................15
Flow of the Study...................................................................................................................16
Figure 3...............................................................................................................................18
Research Environment..........................................................................................................18
Figure 4...............................................................................................................................19
Location of the Study.........................................................................................................19
Research Instrument.............................................................................................................19
Respondents...........................................................................................................................20
Table 1.....................................................................................................................................20
Research Participants...........................................................................................................20
Data Gathering Procedure....................................................................................................20
Treatment of Data/ Statistical Data......................................................................................21
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Table 2.................................................................................................................................22
Treatment of Data..............................................................................................................22
Scoring Procedure.................................................................................................................26
Table 3.................................................................................................................................27
Scaling Approach...............................................................................................................27
Definition of Terms.....................................................................................................................28
Bibliography................................................................................................................................30
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CHAPTER I
THE PROBLEM AND ITS DESIGN
INTRODUCTION
This research shows how social media and e-commerce are intertwined,
with entertainment and convenience being key factors for students' purchases
(Gonzalez & Harris, 2021). Businesses can use these insights to create better
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Privacy and security concerns arise due to the collection of personal data
for targeted ads, leading to ethical issues (Chang & Yu, 2018). The influence of
social media influencers can also blur the line between genuine
recommendations and sponsored content, which might result in poorly informed
purchases (Lee & Hong, 2021). The lack of financial literacy among students can
worsen these negative effects, highlighting the need for education on responsible
online shopping (Lau & Cheung, 2017).
This study aims to address the gap by investigating the unique features of
Shopee and TikTok that drive e-commerce adoption among students. It will
examine how elements like personalized recommendations on TikTok and the
budget-friendly shopping experience on Shopee influence students' purchasing
behaviours, including impulse buying. Additionally, the study will explore the
potential negative impacts, such as overspending and academic distraction, and
how privacy and security concerns play a role in students' decisions to use these
platforms.
peer reviews influence students’ purchasing behaviours. The study also aims to
uncover the potential negative impacts of these platforms, such as impulse
buying and academic distraction, and to provide actionable insights for
businesses and educators on how to better engage and support this tech-savvy
demographic.
Theoretical Basis
Perceived Usefulness
Figure 1.
The two key factors that determine a user's attitude and intention are
perceived usefulness (the degree to which the user believes the system will
improve their performance) and perceived ease of use (the degree to which the
user believes the system will be free of effort) (Davis, 1989; Venkatesh, 2000;
Venkatesh & Bala, 2008).
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Perceived Usefulness
Gender
Figure 2.
Proposed Model
Applying TAM to our research will enable us to analyze how students view
the usefulness and ease of use of these platforms and how these views influence
their intention to adopt them. This approach can yield valuable insights into the
determinants of e-commerce platform adoption among students and guide
strategies to encourage their use.
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Related Studies
Literature Review
The role of user beliefs and attitudes in technology acceptance (Sun &
Zhang, 2006). Their research found that positive user beliefs about the
technology's usefulness and ease of use lead to favorable attitudes towards
adoption (Sun & Zhang, 2006). These attitudes, in turn, significantly influence the
user's intention to use the technology, confirming that user beliefs and attitudes
play a pivotal role in technology adoption behaviour, supporting the core tenets of
TAM (Sun & Zhang, 2006).
Gefen, Karahanna, and Straub (2003) highlighted that trust and perceived
risk are crucial factors affecting online shopping adoption (Gefen, Karahanna, &
Straub, 2003). Trust in the online vendor significantly impacts consumers'
intentions to purchase, and perceived risk acts as a barrier to online transactions
(Gefen, Karahanna, & Straub, 2003). Trust reduces the uncertainty and
perceived risk associated with online shopping, thus fostering consumer
adoption, providing a comprehensive framework for studying technology adoption
and integrating various theoretical perspectives to offer a unified view (Gefen,
Karahanna, & Straub, 2003).
Pavlou (2003) found that perceived trust and perceived risk significantly
affect online consumer behavior (Pavlou, 2003). Trust is built through perceived
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security and the reliability of the online vendor, while perceived risk involves the
potential negative outcomes of online transactions (Pavlou, 2003). The balance
between trust and perceived risk determines the likelihood of a consumer
engaging in online shopping, highlighting the critical importance of trust in e-
commerce contexts, influencing consumer confidence and decision-making
(Pavlou, 2003).
Kim, Ferrin, and Rao (2008) explored the role of trust and satisfaction in e-
commerce customer retention (Kim, Ferrin, & Rao, 2008). Their findings indicate
that both trust and satisfaction are key drivers of repeat purchase behavior (Kim,
Ferrin, & Rao, 2008). Trust in the e-commerce platform enhances consumer
satisfaction, which in turn increases the likelihood of repeat purchases and
customer loyalty, emphasizing trust as a major driver of repeated online
purchases, essential for long-term customer relationships (Kim, Ferrin, & Rao,
2008).
Ha and Stoel (2009) examined the impact of perceived ease of use and
perceived usefulness on online apparel shopping (Ha & Stoel, 2009). Their
findings suggest that these factors are critical in shaping consumers' attitudes
towards online shopping for apparel (Ha & Stoel, 2009). A user-friendly and
beneficial platform increases consumer confidence and willingness to shop
online, confirming TAM's applicability to specific e-commerce contexts, such as
online apparel shopping (Ha & Stoel, 2009).
Kim and Park (2013) explored the influence of online reviews and social
media on consumer purchase decisions (Kim & Park, 2013). They found that
positive online reviews and active social media presence significantly impact
students’ e-commerce adoption (Kim & Park, 2013). This demonstrates the
critical role of online reviews and social media engagement in influencing student
e-commerce behaviour (Kim & Park, 2013).
This study aims to address the gap identified in the research by examining
the factors influencing students’ adoption of e-commerce on Shopee and TikTok
platforms. While previous studies have highlighted the significance of mobile
technologies, social media integration, online reviews, and social interactions in
e-commerce adoption, there is a need for more focused research on how these
factors specifically affect student populations. By investigating the unique
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attributes and functionalities of Shopee and TikTok, this study seeks to provide
deeper insights into how trust, perceived ease of use, perceived usefulness,
enjoyment, and social influence drive students’ engagement and purchasing
behaviours on these platforms.
This study will aim to assess the adoption and usage of e-commerce
platforms, particularly Shopee and TikTok, among students enrolled in the
College of Education at Cebu Technological University- Dumanjug Extension
Campus during the academic year 2024-2025 as basis for a techno guide on e-
commerce platforms.
1.1 Gender
Hypotheses
Education. This study illuminates how students interact with and use various
online shopping platforms, showcasing their digital literacy and online
behaviours. Educators can leverage these insights to integrate practical
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Society. This study offers a window into the evolving online shopping behaviors
of students, reflecting broader societal trends in technology use and
consumerism. By understanding why students prefer one platform over another,
we can gain insights into societal values, lifestyle shifts, and the impact of social
media on purchasing decisions. This knowledge can inform community
programs, social marketing campaigns, and initiatives aimed at promoting
responsible and informed online shopping habits. It also sheds light on the
cultural and social factors that influence digital engagement among young
people.
privacy, consumer protection, and fair trading practices. Policymakers can use
this information to develop regulations that protect consumers, particularly young
shoppers, and foster a trustworthy digital marketplace.
RESEARCH METHODOLOGY
Research Design
The study then analyzes the correlations between these factors and actual
system usage on Shopee and TikTok. The findings will provide insights into how
students interact with these platforms and inform strategies for optimizing e-
commerce platforms and enhancing user experiences.
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Maximizing Actual
1. What is the socio-demographic
Transmittal Use:
profile of the respondents in terms of:
Letter Guidelines for
1.1 Gender Data Gathering students on how to
Tabulation effectively integrate
2. What is the respondents level of
Presentation the use of Shopee
perception in the adoption of Shopee
Data Analysis and TikTok into
and Tiktok as describe by the
and their daily routines
Technology Acceptance Model
Interpretation for both educational
(TAM) in terms of:
and personal
2.1 perceived usefulness; purposes.
Figure 3.
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Research Environment
Conducting the study here also provide practical insights into how
students, as digital natives, interact with e-commerce platforms. This information
is crucial for understanding how young people engage with digital shopping and
helps inform strategies to improve their online shopping experience.
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Figure 4.
Research Instrument
Respondents
The study involved 100 students from the College of Education at Cebu
Technological University (CTU) Dumanjug Extension Campus, selected to
provide insights for the integration of e-commerce technology in educational
settings. A systematic sampling method was used to ensure a balanced
representation, with 50 students each from the Bachelor of Elementary Education
(BEED) and Bachelor of Technical Livelihood Education (BTLED) programs.
These participants, who were actively enrolled during the academic year 2024-
2025 and consistently involved in campus activities, were chosen to shed light on
their online shopping behaviours and preferences. This approach aimed to
uncover factors influencing their e-commerce choices and experiences on
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Table 1.
Research Participants
BEED 50 50%
receive clear instructions regarding the study's purpose, the significance of their
participation, and the confidentiality of their responses.
Table 2.
Treatment of Data
Weighted Mean
Scoring Procedure
Table 3.
Scaling Approach
Definition of Terms
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Bibliography
Akram, U., Hui, P., Khan, M. K., Yan, C., & Akram, Z. (2021). Factors affecting
online impulse buying: Evidence from Chinese social commerce
environment. Sustainability, 13(2), 430.
Brown, S., & Lee, K. (2021). Social spaces and e-commerce: The role of peer
influence in online shopping behaviors. Electronic Commerce Research
and Applications, 42, 101007.
Chen, L., Gillenson, M. L., & Sherrell, D. L. (2002). Enticing online consumers:
An extended technology acceptance perspective. Information &
Management, 39(8), 705-719.
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Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention, and behavior: An
introduction to theory and research. Addison-Wesley.
Gefen, D., & Straub, D. W. (2000). The relative importance of perceived ease of
use in IS adoption: A study of e-commerce adoption. Journal of the
Association for Information Systems, 1(8), 1-30.
Gefen, D., Karahanna, E., & Straub, D. W. (2003). Trust and TAM in online
shopping: An integrated model. MIS Quarterly, 27(1), 51-90.
Gonzalez, R., & Harris, A. (2021). The intersection of social media and e-
commerce: A study on entertainment and convenience in purchasing
decisions. Journal of Marketing Theory and Practice, 29(1), 43-57.
Jones, C., & Salim, R. (2020). The psychology of impulse buying: Insights from
Shopee and TikTok users. Journal of Consumer Psychology, 30(3), 567-
580.
Kim, D. J., Ferrin, D. L., & Rao, H. R. (2008). A trust-based consumer decision-
making model in electronic commerce: The role of trust, perceived risk,
and their antecedents. Decision Support Systems, 44(2), 544-564.
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Kim, H., & Park, H. (2013). The role of social media in consumer decisions:
Evidence from online reviews. Journal of Retailing and Consumer
Services, 20(4), 442-447.
Kim, S., & Park, H. (2013). Effects of various characteristics of social commerce
(s-commerce) on consumers' trust and trust performance. International
Journal of Information Management, 33(2), 318-332.
Lau, M., & Cheung, R. (2017). Financial literacy and responsible online shopping
among students. International Journal of Consumer Studies, 41(5), 545-
558. https://doi.org/10.1111/ijcs.12366
Lee, M., & Hong, S. (2021). The influence of social media influencers on
students’ e-commerce behaviors. *Journal of Interactive Marketing, 53*,
44-58.
Lee, S., & Chen, Y. (2022). The influence of TikTok on impulsive buying
behavior: An empirical study of Shopee Finds videos. Journal of
Consumer Research, 48(3), 567-586.
Li, X., & Zhang, H. (2022). Social influence and peer reviews in online shopping:
The case of Shopee and TikTok. Computers in Human Behavior, 127,
106643.
Lin, J., & Lu, H. (2019). E-commerce distractions and academic performance: An
analysis of student behavior. Educational Technology & Society, 22(3),
123-135.
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Nguyen, T., & Tran, V. (2020). Engaging young consumers: Marketing strategies
for Shopee and TikTok. International Journal of Market Research, 62(4),
504-521.
Smith, A. (2022). Digital natives and e-commerce trends: The role of Shopee and
TikTok. Journal of Internet Commerce, 21(2), 145-159.
Sun, H., & Zhang, P. (2006). The role of moderating factors in user technology
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78.
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User
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Quarterly, 27(3), 425-478.
Wang, Y., Wang, Y., Lin, H., & Tang, T. (2021). Understanding the role of
playfulness, perceived usefulness, and confirmation in driving satisfaction
and continuance intention of live-streaming e-commerce. Internet
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Zhou, T., Lu, Y., & Wang, B. (2010). Integrating TTF and UTAUT to explain
mobile banking user adoption. Computers in Human Behavior, 26(4), 760-
767.
APPENDIX A
Date:__________
Dr. Pajaron,
Greetings!
Rest assured that the data collected will be solely used for this
research and will be treated with strictest confidentiality. Your favorable
consideration and approval for this request are very much appreciated. Thank
you very much and God bless us all!
Sincerely yours,
Noted:
Approved by:
Appendix A2
Letter to Respondents
Date: _____________
Dear Sir/Madam,
Good day!
Noted:
Approved:
Appendix A3
Dear Respondent,
Voluntary Participation:
Participation in this study is entirely voluntary. Even after signing this Informed
Consent Form, I am free to withdraw at any time without providing a reason. I
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may also choose not to answer specific questions. Withdrawal from the study
will not affect any relationship I have with the researchers. Should I withdraw
before data collection is complete, my data will be destroyed.
Benefits:
Participation in this study will enhance my understanding on students adoption
of e-commerce platforms. I am entitled to request the results of the research.
LADY HEART YBAÑEZ and Dr. Alven A. Lopez are available to address any
questions about the study or my rights as a participant.
Confidentiality:
My responses will be kept anonymous. The researchers will ensure the
confidentiality of the data by storing it in a password-protected file, in
compliance with the Data Privacy Act of 2012.
Sincerely,
Signed this:
Sincerely yours,
Noted:
Research Adviser
Approved:
Appendix B2
Research Instrument
1. Gender:
o Male
o Female
o Prefer not to say
Always - 5
Often - 4
Sometimes- 3
Rarely - 2
Never - 1
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APPENDIX C
Appendix C1
Timetable of Activities
Reviewing of the
Important Parts of
Research Paper
Submitting our
Research Outlines
Counselling with
Adviser
Proposal/Design
Hearing
Integration of
suggestion and
corrections from the
panel
Treatment of Data
Analysing and
interpreting the data
Completion of Chapter
3, output of the study,
and other parts of the
thesis
Submitting our
complete research to
the adviser for checking
Revision of suggestion
and comments from
research adviser
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Final defense.
Integration of
suggestion and
corrections from the
panel
Submission for
checking to the panel
and adviser
Submission of
Hardcopy