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1 _________________ Systems Analysis and Design

3 __________________
___________________ System Definition
___________________
Introduction to ___________________ ___________________
Information ___________________  Elements of a system:
• Purpose
___________________
Systems ___________________ •

Subsystems
Environment
___________________

___________________ ___________________
Boundary
• Connections
 System Definition • Control Mechanisms

 System Concepts ___________________ ___________________


 Information Systems
 Types of Information Systems
___________________ ___________________
 General System Principles ___________________ ___________________
 Players in System Game
 Roles of the System Analyst
___________________ ___________________
 Required Skills of the ___________________ ___________________
System Analyst
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Systems Analysis and Design


2 _________________ Systems Analysis and Design
4 __________________
System Definition
___________________ System Concepts
___________________
___________________ ___________________
 What is a System? ___________________  Business Concepts ___________________
 an interrelated set of components that  collection of policies, procedures, methods,
function together to achieve an outcome
___________________ people, machines, and other elements that
interact and enable the organization to
___________________
 Three major components:
• Input ___________________ achieve its goals
___________________
• Processing
• Output
___________________ ___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
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Systems Analysis and Design
5 _________________ Systems Analysis and Design
7 __________________
System Concepts
___________________ Information Systems
___________________
___________________ ___________________
 Information System ___________________  Reasons
needed:
why information system is ___________________
 collection of interrelated components that
collect, process, store, and provide as
output the information needed to complete a
___________________  growing size of the organization and the
number of competitors
___________________
business task
___________________ 


growing ability of computers to process
large amount of data with great speed
dramatic increase in volumes of data
___________________
___________________ generated
___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
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Systems Analysis and Design


6 _________________ Systems Analysis and Design
8 __________________
Information Systems
___________________ Information Systems
___________________
___________________ ___________________
 Components
• Work practice
___________________  advances in communication technologies to
___________________


Information
People
___________________ 
permit faster data transmission
increase in pace of business transactions
___________________

___________________ ___________________
Information technology  much more sophisticated technology today

___________________ ___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
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Systems Analysis and Design
9 _________________ Systems Analysis and Design
11 _________________
Types of Information ___________________ Types of Information ___________________
System System
___________________ ___________________
 Transaction Processing Systems (TPS) ___________________  help unite some of the computerized
information functions of a business
___________________
 process large amount of data for routine


business activities or transactions
very important for the organization since
___________________  designed to take the relatively raw data
available through a TPS and convert them
___________________
into a summarized and aggregated form for
they gather all the input necessary for other
types of information systems ___________________ ___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
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Systems Analysis and Design


10 ________________ Systems Analysis and Design
12 _________________
Types of Information ___________________ Types of Information ___________________
System System
___________________ ___________________
 Management Information Systems (MIS) ___________________  Decision Support Systems (DSS) ___________________
 provide a standard reports for managers  designed to help organizational decision


about transaction data
work on the purposeful interaction between
___________________ makers identify and choose between
options or decisions
___________________

people and computers
supports a broader range of organizational
tasks to include not only TPS but also
___________________  provides an interactive environment in
which decision makers can quickly
manipulate data and models of business
___________________

decision analysis and decision making
managers, usually in a report format
___________________ 
operations
depend on a database as a source of data ___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
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Systems Analysis and Design
13 ________________ Systems Analysis and Design
15 _________________
Types of Information ___________________ Types of Information ___________________
System System
___________________ ___________________
 Office Automation Systems (OAS) ___________________  Executive Information Systems (EIS) ___________________
 support general office work for handling and  provide a generalized computing and
managing documents and facilitating
communication
___________________ communication environment to senior
managers to support strategic decisions
___________________
 aspects include
spreadsheets,
word
desktop
processing,
publishing,
electronic scheduling, and communication
___________________  rely on the information generated by MIS
and allow communication with external
sources of information
___________________
through voice mail, email, and video
conferencing ___________________  designed to facilitate senior managers’
access to information quickly and effectively ___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
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Systems Analysis and Design


14 ________________ Systems Analysis and Design
16 _________________
Types of Information ___________________ General System ___________________
System Principles
___________________ ___________________
 Expert Systems (ES) ___________________  The more specialized a system is, the
less able it is to adapt to different
___________________
 perform a task that would otherwise be


performed by a human expert
designed to take the place of human expert,
___________________ 
circumstances.
The more general-purpose a system is,
___________________

while others are designed to aid them
are part of a general category of computer
applications known as Artificial Intelligence
___________________ the less optimized it is for any particular
situation. But the more the system is ___________________
optimized for a particular situation, the
(AI)
___________________ less adaptable it will be to new
circumstances.
___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
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Systems Analysis and Design
17 ________________ Systems Analysis and Design
19 _________________
General System ___________________ Players in the System ___________________
Principles Game
___________________ ___________________
 The larger the system is the more of its
resources that must be devoted to its
___________________  System sponsors/owners ___________________
 pay for the system to be built and operated


everyday maintenance.
Systems are always part of larger
___________________ and set the vision and priorities for the
system
___________________
systems, and they can always be
partitioned into smaller systems. ___________________  System users ___________________
___________________  use the system on a regular basis to
support the operation and management of
the organization
___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
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Systems Analysis and Design


18 ________________ Systems Analysis and Design
20 _________________
General System ___________________ Players in the System ___________________
Principles Game
___________________ ___________________
 Systems grow. This principle could not be
true for all systems, but many of the
___________________  System designers ___________________
 technical specialists that translate the
systems with which we are familiar do
grow, because we often fail to take it into
___________________ business requirements into a feasible
technical solution
___________________
account when we begin developing the
system. ___________________  System builders ___________________
technical specialists who build, test, and
___________________ ___________________

deliver the information system

___________________ ___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
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Systems Analysis and Design
21 ________________ Systems Analysis and Design
23 _________________
Players in the System ___________________ Roles of the Systems ___________________
Game Analyst
___________________ ___________________
 System analysts ___________________  Systems Analyst as Agent of Change ___________________
 who determine the requirements that must  perform any of the activities in the SDLC
be met by the information system ___________________ and are present in the business for an
extended period
___________________
___________________  advocates a particular avenue of change
involving the use of information systems ___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
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Systems Analysis and Design


22 ________________ Systems Analysis and Design
24 _________________
Roles of the Systems ___________________ Required Skills of the ___________________
Analyst Systems Analyst
___________________ ___________________
 Systems Analyst as Consultant ___________________ ___________________
 address specific information systems issues
within a business
___________________ ___________________
 Systems Analyst as Supporting Expert
 draws on professional expertise concerning
___________________ ___________________
computer hardware and software and their Technical Technical
uses in the business ___________________ Knowledge Skills ___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
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Systems Analysis and Design
25 ________________ Systems Analysis and Design
27 _________________
Required Skills of the ___________________ Required Skills of the ___________________
Systems Analyst Systems Analyst
___________________ ___________________
 Technical Knowledge and Skills ___________________ ___________________
 Computers and how they work
 Devices that interact with computers,
including input devices, storage devices,
___________________  Computer-aided system engineering (CASE)
tools that store information about system
___________________
___________________ ___________________
and output devices specifications created by analysts and
sometimes generate program code
 Communications networks that connect
computers  Program code generators, testing tools,
 Databases and database management
systems
___________________ configuration management tools, software
library management tools, documentation
support tools, project management tools, and
___________________
___________________ others
___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
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Systems Analysis and Design


26 ________________ Systems Analysis and Design
28 _________________
Required Skills of the ___________________ Required Skills of the ___________________
Systems Analyst Systems Analyst
___________________ ___________________
 Programming languages
___________________ ___________________


Operating systems and utilities
Software packages such as Microsoft
___________________ ___________________

Access that can be used to develop
systems
Integrated development environments
___________________ ___________________
(IDEs) for specific programming languages
___________________ Business
Knowledge
Business
Skills ___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
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Systems Analysis and Design
29 ________________ Systems Analysis and Design
31 _________________
Required Skills of the ___________________ Required Skills of the ___________________
Systems Analyst Systems Analyst
___________________ ___________________
 Business Knowledge and Skills ___________________ ___________________
 have an understanding of the business
organizations in general ___________________ ___________________
 understand the type of organization for
which they work ___________________ ___________________
People
___________________ Knowledge
People
Skills ___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
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Systems Analysis and Design


30 ________________ Systems Analysis and Design
32 _________________
Required Skills of the ___________________ Required Skills of the ___________________
Systems Analyst Systems Analyst
___________________ ___________________
 some specifics the analyst needs to know
about the company:
___________________ ___________________
• What the specific organization does
___________________  People Knowledge and Skills
 understand a lot about people since they usually
___________________



What makes it successful
What its strategies and plans are
What its traditions and values are
___________________ work on development teams with other
employees ___________________
___________________  possess many interpersonal skills ___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
___________________ ___________________
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Systems Analysis and Design
33 ________________
Required Skills of the ___________________
Systems Analyst
___________________
 understand how people:
___________________


Think
Learn
___________________



React to change
Communicate
Work (in a variety of jobs and levels)
___________________
___________________
___________________
___________________
___________________
___________________
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