How to identify a failed disk prior to replacement?

https://kb.netapp.com/onprem/ontap/hardware/How_to_identify_a_failed_disk_prior_to_replacement
Updated: Wed, 03 May 2023 06:39:50 GMT

Applies to
• ONTAP 9
• Data ONTAP 8.2.5

Description
• How to identify a broken or defective disk.
• Disk broke or failed and the LED is not red.
• Identify the slot in which a faulty disk drive resides.

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 Procedure

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ONTAP 9

Perform the following steps to physically locate a disk by using the disk LED:

1. Identify the failed disk

::>storage disk show -broken

Run the following command to cause the LED on the left side of the drive to illuminate amber and blink:

storage disk set-led -disk disk_name -action blink

If the disk is broken and the red LED does not illuminate

Turn on the LEDs to the disks adjacent to the one reporting this error.

The following are other useful commands to locate THE disks:

• To find the position of disks, run the fcstat device_map command

• To list spare disks, run the vol status -s command
• To list broken disks, run the vol status -f command

Refer to Remove failed disks quickly from NetApp Best Practices for Reliability and to the respective
Hardware and Service Guide for each storage appliance. Additionally, it would be prudent to refer to the Physical
Storage Management Guide for the appropriate Data ONTAP version.

Note: For disks in a Fibre Channel (FC) fabric, the FC switch name is case-sensitive. If the sysconfig -a
output displays the disk ID as KHHQ-R-SW02BSW2:7.20, the command to be run will be:

• blink_on KHHQ-R-SW02BSW2:7.20

and not

• blink_on khhq-r-sw02bsw2:7.20

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 Data ONTAP 8.2.5 7-mode

Perform the following steps to physically locate a disk by using the disk LED:

Note: You can substitute 'blink_on' and 'blink_off' with 'led_on' and 'led_off'.

• To enable and disable disk LED blinking (in this example, disk 0a.19 is considered):

1. Run the following access advanced commands:

>priv set advanced

2. To enable LED blinking, use the following:

>blink_on 0a.19

The left LED on the disk will start blinking.

Note: If this procedure is being used for a MetroCluster, use the disk name and disk ID. Example:
blink_on <diskname>:<diskID>

3. To disable LED blinking, use the following:

>blink_off 0a.19

The left LED on the disk will stop blinking.

4. Run the following exit advanced commands:

>priv set

If the disk is broken and the red LED does not illuminate

• Turn on the disk LEDs adjacent to the defective disk.

• For example, if disk 4.19 fails and its red LED does not turn on, perform these steps to run the following
series of commands:

1. Run the following access advanced commands:

>priv set advanced

2. Turn on the LEDs adjacent to the failed disk:

>led_on 0a.18
>led_on 0a.20

© 2023 NetApp.No part of this document covered by copyright may be reproduced in any form or by any means—graphic, electronic, or mechanical,
including photocopying, recording, taping, or storage in an electronic retrieval system—without prior written permission of the copyright owner. For more
information, see Legal Notices. 3
 Disks 0a.18 and 0a.20 LEDs will be illuminated.

3. Turn off the LEDs:

>led_off 0a.18
>led_off 0a.20

4. Run the following exit advanced commands:

>priv set

Additional Information
• storage disk set-led Commands
• How to determine a failed disk location based on disk id using HWU

© 2023 NetApp.No part of this document covered by copyright may be reproduced in any form or by any means—graphic, electronic, or mechanical,
including photocopying, recording, taping, or storage in an electronic retrieval system—without prior written permission of the copyright owner. For more
information, see Legal Notices. 4