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Quality Engineer Stuff (https://qualityengineerstuff.

com/)

Skills of Quality Engineer (https://qualityengineerstuff.com/category/skills/)

Problem Solving Tools (https://qualityengineerstuff.com/category/problem-solving-tools/)

Quality Core Tools (https://qualityengineerstuff.com/category/core-tools/)

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7 QC Tools Problem Solving Tools


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y/problem-solving-tools/)

Process
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y/process/)

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 15 mins read -  Admin (https://qualityengineerstuff.com/author/admin/) -  October 31, 2021

Table of Contents 

Introduction & Why use the 7 QC Tools?


What are 7 QC tools?
Pareto Chart
Cause & Effect Analysis
Histogram
Check Sheet
Scatter Diagram 

Control Chart (https://twitter.com/stuff_engineer)



Flow Chart
(https://www.facebook.com/qualityengine
Benefits of all – Tool-wise

(https://www.instagram.com/quality_engi
Introduction & Why use the 7 QC Tools? 
(https://www.linkedin.com/qualityenineer
The 7 QC tools helps to analyze the data and most helpful in problem 
solving methods. It is the fundamental tool to improve our product and (https://in.pinterest.com/qualityengineers

process quality by identify and analyzing the problems.
(https://www.youtube.com/channel/UCN6

As per the Deming chain to achieve the organizational goal, we must tackle
the product & process related problem and to analyze these problems we Customer Complaint Handling Procedure
(https://qualityengineerstuff.com/custom
get help from 7 QC tools. This 7 QC tools gives us the analytical and er-complaint-handling-procedure/)

statistical competence to solve the problems 05 Quality Core Tools to ensure quality
(2022)
(https://qualityengineerstuff.com/8d-methodology/).
(https://qualityengineerstuff.com/5-
quality-core-tools/)
What are 7 QC tools? Product Development: Here are Incredible
ways to Reduce Cost In Your Startups
7 Basic Quality techniques (https://qualityengineerstuff.com/product
-development-here-are-incredible-ways-
1. Pareto Charts (https://qualityengineerstuff.com/pareto-analysis-7-qc- to-reduce-cost-in-your-startups/)

tool/) What is the Role of supplier management


in Development?
2. Cause and Effect Diagrams (https://qualityengineerstuff.com/cause-and- (https://qualityengineerstuff.com/what-is-
effect-analysis/) the-role-of-supplier-management-in-
development/)
3. Histograms
5 Importance of Electrical Testing and
4. Check sheet Inspection
(https://qualityengineerstuff.com/importa
5. Scatter Diagrams
nce-of-electrical-testing-and-inspection/)
6. Control Charts (https://qualityengineerstuff.com/control-charts-types-of-
control-charts/) Join Community
7. Flow Charts Get all latest content delivered to your
email a few times a month. Updates
Pareto Chart (https://www.someinshort.com/pareto- about all categories will send to you.
analysis-7-qc-tool/)
Your Email GO

Purpose:
Accept Terms

Prioritize problems.
Share To
Pareto Charts are used to apply the 80/20 rule of Joseph Juran which
e?text= ok.com/om/sha
states that 80% of the problems are the result of 20% of the problems. A %2Fquaqualitye quality stuff.co
ful+in+ +metho
.php? om/sub widgets eo.com
Pareto Chart can be used to identify that 20% route causes of problem. Fquality quality quality F%2Fqu quality
QC Tool

How is it done?

Create a preliminary list of problem classifications.


Tally the occurrences in each problem classification.
Arrange each classification in order from highest to lowest
Construct the bar chart

Benefits:

Pareto analysis helps graphically display results so the significant few


problems emerge from the general background
It tells you what to work on first

To know in details What is Pareto Principle?, How to Make Pareto in Excel?


(https://qualityengineerstuff.com/pareto-analysis-7-qc-tool/)

Cause & Effect Analysis


(https://qualityengineerstuff.com/cause-and-effect-
analysis/)
Purpose:

Graphical representation of the trail leading to the root cause of a


problem
It’s a diagram that demonstrates the relationship between Effects and the
categories of their causes
The Arrangement of the Diagram lets it look like a fishbone it is therefore
also called fish-bone diagram
How is it done?

Decide which quality characteristic (https://qualityengineerstuff.com/sc-


and-cc/), outcome or effect you want to examine (may use Pareto chart)
Backbone –draw straight line
Ribs – categories
Medium size bones –secondary causes
Small bones – root causes
Benefits:

Breaks problems down into bite-size pieces to find root cause


Fosters teamwork
Common understanding of factors causing the problem
Road map to verify picture of the process
Follows brainstorming relationship

To learn in details How to create a cause and effect diagram (Fishbone


diagram)? (https://qualityengineerstuff.com/cause-and-effect-analysis/)

Histogram
Purpose:

A Histogram is a bar graph


To determine the spread or variation of a set of data points in a graphical
form
usually used to present frequency
How is it done?

Collect data, 50-100 data point


Determine the range of the data
Calculate the size of the class interval
Divide data points into classes
Determine the class boundary
Count # of data points in each class
Draw the histogram
Benefits:

Allows you to understand at a glance the variation that exists in a process


The shape of the histogram will show process behavior
Often, it will tell you to dig deeper for otherwise unseen causes of
variation.
The shape and size of the dispersion will help identify otherwise hidden
sources of variation
Used to determine the capability of a process
(https://qualityengineerstuff.com/how-to-calculate-process-capability/)
Starting point for the improvement process
Check Sheet
Purpose:

Tool for collecting and


organizing measured or
counted data
Data collected can be
used as input data for
other quality tools
Benefits:

Collect data in a systematic and organized manner


To determine source of problem
To facilitate classification of data (stratification).

Scatter Diagram
Purpose:

To identify the correlations that might exist between a quality


characteristic and a factor that might be driving it
A scatter diagram shows the correlation between two variables in a
process.
These variables could be a Critical to Quality (CTQ) characteristic
(https://qualityengineerstuff.com/sc-and-cc/) and a factor affecting it two
factors affecting a CTQ or two related quality characteristics.
Dots representing data points are scattered on the diagram.
The extent to which the dots cluster together in a line across the diagram
shows the strength with.
Benefits:

Decide which paired factors you want to examine. Both factors must be
measurable on some incremental linear scale.
Collect 30 to 100 paired data points.
Find the highest and lowest value for both variables.
Draw the vertical (y) and horizontal (x) axes of a graph.
Plot the data
Title the diagram

The shape that the cluster of dots takes will tell you something about the
relationship between the two variables that you tested.
You may occasionally get scatter diagrams that look boomerang- or
banana-shaped.

To analyze the strength of the correlation, divide the scatter plot into two
sections.
Treat each half separately in your analysis
Benefits:

Helps identify and test probable causes.


By knowing which elements of your process are related and how they are
related, you will know what to control or what to vary to affect a quality
characteristic.

Control Chart
Purpose:

The primary purpose of a control chart is to predict expected product


outcome.
Statistical tool, showing whether, a process is in control
(https://qualityengineerstuff.com/spc/) or not.
Taking samples of a process and detect possibility of process being out of
control

How does it Work?

Define Upper limit, lower limit and


medium value
Draw Chart.
Gather values and draw them into
chart
Benefits:

Predict process out of control and out of specification limits


Distinguish between specific, identifiable causes of variation
Can be used for statistical process control
Strategy for eliminating assignable-cause variation:

Get timely data so that you see the effect of the assignable cause soon
after it occurs.
As soon as you see something that indicates that an assignable cause of
variation has happened, search for the cause.
Change tools to compensate for the assignable cause.
Strategy for reducing common-cause variation:

Do not attempt to explain the difference between any of the values or


data points produced by a stable system in control.
Reducing common-cause variation usually requires making fundamental
changes in your process

Flow Chart
Purpose:

Visual illustration of the sequence of operations required to complete a


task.
Schematic drawing of the process to measure or improve.
Starting point for process improvement
Potential weakness in the process are made visual.
Picture of process as it should be.
Way of representing a Procedure using simple symbols and arrows
How is it done?

List major steps


Write the process step inside each symbol
Connect the Symbols with arrows showing the direction of flow
List sub-steps under each in order they occur

Benefits:

Identify process improvements


Understand the process
Shows duplicated effort and other non-value-added steps
Clarify working relationships between people and organizations
Target specific steps in the process for improvement.
Simplest of all flowcharts
Used for planning new processes or examining existing one
Keep people focused on the whole process
Show what happens at each step in the process
Show what happens when non-standard events occur
Graphically display processes to identify redundancies and other wasted
effort

Benefits of all – Tool-wise


Benefits of 7 QC

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