4100 Midway Road.

Suite 1130
Carrollton, TX. 95007

Job Title: Implementation Specialist Location: Nagpur, India

HotelKey Overview:

HotelKey is a global software company providing innovative software solutions and services
for the hospitality industry - serving both enterprise brands and independent hotels alike.
While we at HotelKey are still early on in our journey, we have achieved some impressive
accomplishments, including having our software solution get selected at over 12,000+
properties and being the mandated PMS software at three major hotel enterprises.

We have accomplished this success by being committed to providing our customers with
industry leading products and outstanding customer service. And we recognize that we are
only able to accomplish these things and provide top-quality service by first taking care of our
employees.

We are looking for motivated, enthusiastic team players with a passion for technology to join
our growing team!

Description:
HotelKey, Inc. is seeking an Implementation Specialist to join our growing services team
supporting implementation of our Frontdesk product and a suite of ancillary applications,
which are part of our new cloud-based Property Management System. HotelKey Implementers
will help clients configure our products to support their business needs. Implementers work in
conjunction with project managers in getting a Property live on the New HotelKey PMS. You
will work with clients to gather requirements and work on implementing the properties on the
new PMS with the help of HotelKey ETL product

Responsibilities:

● Implement and Deploy new properties on the HotelKey Product Suite.

● Work with client IT teams to implement HotelKey PMS.
● Use the HotelKey ETL tool to convert data from legacy applications.
● Understand client requirements and offer applicable solutions.
● Automated and manual verifications of data load.
● Implement HotelKey PMS and train end users on the implemented software
before handing it off to the training team.
 ● Implement client based customizations in HotelKey Admin for Property
Implementations.
● Provide technical support throughout the duration of the implementation
● Assist and train clients in installing the new software and how to use it.
● Create handbooks and online help section to accompany softwareQualifications

Requirements:

● Strong verbal and written communication skills required.

● Strong Analytical and presentation skills required.
● Basic SQL, Phyton, AWS.
● XML and Json awareness, Troubleshooting using Charle
● Ready to work in rotational Shift

You’ll Succeed With the:

● Excellent time management and communication skills.

● Flexible and agile with a can-do attitude.
● Ability to work under pressure.
● Proven work experience as a Deployment Coordinator or similar role.
● Experience in the project life cycle, from conception to delivery.
● An ability to prepare and interpret flowcharts, schedules, and step-by-step action
plans.
● Solid organizational skills, including multitasking and time management.
● Strong teamwork skills.
● Familiarity with risk management and quality assurance control.
● Strong proficiency with G Suite, familiarity with business productivity applications
(Zoom, Slack, CRM), and a high level of comfort in getting up to speed with new
technology.

If you join HotelKey, you can expect the following benefits:

● A friendly place to work alongside fantastic people
● A flexible work schedule in a fast-paced, high-growth company
● Competitive compensation
● PTO & paid holidays
● Health insurance

HotelKey is proud to be an Equal Opportunity Employer. We do not discriminate based upon

race, religion, color, national origin, gender (including pregnancy, childbirth, or related
medical conditions), sexual orientation, gender identity, gender expression, age, status as a
protected veteran, status as an individual with a disability, or other applicable legally
protected characteristics.

HotelKey is committed to the full inclusion of all qualified individuals. This means that
HotelKey will ensure that persons with disabilities are provided reasonable Accommodations.
If reasonable accommodation is needed to participate in the job application or Interview
process or to perform essential job functions please contact our HR team via email at
recruitment@hotelkeyapp.com.