2019 Portfolio NVQ Level 3 Completed

Level 3 NVQ - Diploma in Occupational Work Supervision (Construction)
Questions and Answers

NVQ LEVEL 3 Diploma in Occupational Work Supervision (Construction)
Unit No 01 Confirming Work Activities and Resources for an Occupational Work Area
in the Workplace
Unit ref. A/503/2772 ***** MANDATORY UNIT ***** (QCF Level 3 – Credit Value : 10)
1.3 Explain the types of work relative to the occupational area and how to identify different work activities.
Different activities can be identified off a works programme and specification
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Types of work include steel fixing
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Explain methods of assessing the resources needed from a range of available information.
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1.4
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The resources required can be assessed from drawings, specification, schedules (erecting steel work.) as well
as site meetings.
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1.5 Explain the required information and the different methods used to prepare a work programme relative to
the occupational area.
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Method Statement relating to the task undertaken, Risk Assessment covering all hazards and work activities, on
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both risk assessment and method statements having the required start date & end date, specification of the
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complete build, drawings of the construction phase. Sequence of the works and critical paths.
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2.2 Explain the different sources and methods that can be used to obtain clarification and advice when the
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required resources are not available.

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Seek clarification at site meetings verbally and seek alternative resources from external sources like the internet
or architect involved in the build progress.
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3.1 Assess progress of work against project requirements, taking into account external factors relating to:
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– other occupations and /or customers

– resources
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– weather conditions
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– Health and Safety requirements.

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Customer would like a to change the design of the construction and will have to wait for clarification from the
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client on the changes, Labour Shortage not having the required resources for productivity of the construction,
other trades not being able to meet schedule, Suppliers not being able to provide materials and equipment to
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maintain the schedule of works, poor weather conditions stopping the construction phase running on time –
Health and Safety (CDM regulations), Subcontractors not being paid unhappy with standards of works and the
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safety of site and welfare conditions on site.

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3.2 Explain different methods of evaluating work activities against the following project requirements:
– contract conditions
– contract programme
– health and safety requirements of operatives.

Contract length and clients requirements. Are the work activities in accordance with the contract programme?
The principal contractor will meet the client’s requirements through selection process. The contractor will meet
the project requirements in relation to site conditions availability of resources. Regular design team and build
team meetings to discuss requirements. Agree on all aspects of the contract to meet the client’s requirements
on site to full fill the contract. Record all information and disseminate to all parties involved in the contract so
they have an understanding of the work scope to be undertaken and can prepare for every event. The
requirement of health and safety for operatives will need to be taken in to account in the form of risk assessment
and distributed to the contactors on site.
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3.3 Evaluate the requirements of significant external factors that could affect the progress of work, in relation
to:
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– other related programmes
– special working conditions
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– weather conditions
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– other occupations/people
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– resources
– health and safety requirements.
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The external factors could be:
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- Communication breakdown between contractors and client
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- Disagreements on the projects for specification and hold ups from other trades not finishing to the
agreed time schedule
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- Shortage of labour to continue the project, sickness holidays etc
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- Suppliers not being able to provide materials and equipment

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- Transport issues of delivery of materials and workforce

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- Health and Safety changes to the constructions phase not following company and site standards
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4.2 Evaluate which work activities make the best use of available resources in relation to:
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– occupations and/or customers associated with the

work
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– tools, plant and/or ancillary equipment materials and

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Plannedcomponents.
schedule of work to be able to meet the required timeframes and targets set out in the construction
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phase plan by the client to meet the goals and to maintain the project current course. Making sure all work
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activities are scheduled and planned out from the start, this will then help the continued organisation to meet the
same target/ goal for the projects to keep the work on schedule.
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Keeping Client up to date with weekly progress meetings whilst Maintaining a positive relationship between the
client and us this will help the project and keeps the transparency between client and contractor.
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4.3 Explain different methods and sources that can identify which work activities influence each other.
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The different methods and sources the influence each other are having schedules in place supervisor checking
that the schedule is being met. Also involved in this kind of auditing is looking at the labour to see if it’s not
overlapped on each other making sure each phase is on the correct path. Regular monitoring needs to be done
on the labour to make sure there is enough to complete the work. This needs to be monitored in tandem with
resources and work equipment, has been ordered is on site, or in transit to site and will be on time, also is the
equipment working is a big factor if it not working then we don’t have the resources or the equipment to carry
out the job to meet deadlines.
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4.4 Describe how to determine the sequence of work activities and how long each work activity will take.
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Check schedule of works due to be carried out.
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I then access a computer where I can see any drawing updates. Contact suppliers to check resources are
available and dates of delivery. Contact Sub contractor to make sure I will have enough labour on site if needed.
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Check I have right Plant and equipment to carry out works and they have been PAT Tested.
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Check the Risk Assessment and Method statements to see if they are ok and up to date
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I would determine length of work activities by past and present experience.
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4.5 Describe what zero and low carbon requirements are.
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It means no more carbon emissions being added to the atmosphere - from any additional source to the natural
carbon balance of the planet that existed before industrialization. The definition of zero carbon requires new
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dwellings to take into account: emissions from space heating, ventilation, hot water and fixed lighting, expected
energy use from appliance exports and imports from the development (and directly connected energy
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installations) to and from centralised energy networks.

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4.6 Explain how work activities and different ways of using resources can impact on zero and low carbon
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requirements, and make a positive contribution to the environment.

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Ways of having an impact on zero and low carbon contributions would be by using local labour this will help
the environment on keeping emissions low because of employees traveling locally and not from all over the
country. Having materials made and sourced from local commercial business this will have a big impact on the
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environment using all resources locally. When using and selecting materials try to source recyclable materials
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and equipment that can be reused. Turning of electrical appliance when not in use and turning lights and plant
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of especially helps lower carbon emissions and has a positive impact on the environment
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5.1 Evaluate project progress against the work programme to identify any changed circumstances.
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Regular site meetings with all parties and nominated sub-contractors and suppliers to discuss any possible
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problems that may result in changes to the programme or construction phase. It is vital that any possible
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changes are identified at a stage where the change can be sorted with no disruption to the rest of the schedule
of works and before they reach site level, as this may have a huge cost implication to the project and can affect
the financial running of the project depending on the what and thet size off the problem.
5.3 Explain how to identify possible alterations to the work programme to meet changed circumstances
relating to action lists, method statements, duration, schedules and/or occupation specific requirements.
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Regular monitoring and controlling through direct supervision keeping accurate records of all work carried out
and maintaining communication between all involved in the programme will maintain and identify all forth
coming and existing problems seen beforehand. By using the appropriate systems and regular briefings and site
meetings this will establish the problem and will gives us sufficient time to amend the problem and meet the
schedule. Any extensions of time, delays, and changes will have implications to the financial running of the
project and will also have an impact on scheduled works c in contracts booked in and deliveries to site. This will
in fact slow the project and time scales may need to be increased or works jump up to 24hours to be deadlines,
this will then need risk assessments and method statements reviewing.
5.4 Explain how to assess contractual/work effects resulting from alterations to the work programme.
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Regular monitoring and controlling through direct supervision keeping accurate records of all work carried out
using appropriate systems and regular briefings and site meetings. Any extensions of time, delays, and changes
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will have implications to the financial running of the project.
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5.5 Explain the methods used to justify to decision makers the effects resulting from alterations to the work
programme.
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When considering changes to the work methods already agreed The client will need to be informed of any
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increase or preferably decease in costings in the project work methods. He or she will need to agree to the
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changes this could have and big or less big effect on the budget, so obviously if there is a cost saving the client
will be happy with the change, but if the cost of the project has just soared the client will not be really happy with
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this depending on if the change could have a maintenance positive effect with a cost saving annually. Signed
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documentation indicating all these changes will need to be recorded and filed once agreed.
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Unit No 02 Developing and Maintaining Good Occupational Working Relationships in

the Workplace
Unit ref. M/503/2915***** MANDATORY UNIT ***** (QCF Level 5 – Credit Value : 8)
1.3 Explain the methods and techniques used and personal attributes required to encourage and maintain
working relationships that promote goodwill and trust with relevant people.
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Communication to all relevant people by either ways of Phone, verbally and email are a common way of
communication & paper.
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Holding daily meetings to encourage team work and discuss any interface or safety issues of scheduled works
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that needs to be carried out. Listen to any issues the team may raise and resolve using correct procedure.
Team work makes the dream work this is a very good saying as it does work, team work is a crucial part of the
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project from being competed, and this brings personal attributes and good working relationships.
Being Explain the principles of equality and diversity and how to apply them when working and
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1.4 communicating with others.
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Equality’ and ‘diversity’, and what do they really mean? Well, in the UK, ‘equality’ is about promoting and
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fostering everybody’s right to be different, about being free from discrimination, valued as an individual, and
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having choice and dignity with a right to your own beliefs and values To treat everyone fairly and with respect,
regardless of colour, race religion, age or gender..
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Explain the different methods and techniques used to inform relevant people about work activities.
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2.2
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Planned and organised pre-contract meetings to involve all parties involved in the project to gain and inform
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everyone on the work activities.

Discuss and agree on project targets and completion dates. Monitor through accurate planning and organising
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of the works. Hold daily and weekly briefings, site inductions to new operatives. Discuss the works at site level
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and identify any possible changes to the work. Regular toolbox talks to the work force on topics relevant to the
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activities ongoing, consistent and direct supervision is a good methods of work force communicating about
relevant on going work activities. This is a live method.
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2.3 Explain the effects of not informing relevant people with the expected level of urgency.
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This will affect targets, wasted resources, and health and safety implications, environmental implications and
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have an effect of the costs and budget. The effects of not informing the relevant people can have catastrophic
consequences to the schedule of works and health and safety to people on site. This could have an affect on
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the whole schedule of works and even the site.

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2.4 Explain the different types of work activity related information and to what level of detail the following
people would expect to receive:
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– colleagues
– employers
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– customers
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– contractors
– suppliers of products and services
– other people affected by the work/project.
Anyone who would need to relate information to staff, employers, customers, contractors, suppliers and the
other people that may be involved with the project will be contacted via phone and then confirmed via email the
level of detail will be high content to all involved. Any employees will have a job sheet or verbal instructions
given by supervision to them so they are able to proceed in line with the project structure that is in place.
Updating all relevant people in as much detail so there is no communication break downs and insuring the
project runs as and on time as much as possible.
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3.2 Explain the techniques of encouraging questions and/or requests for clarification and comments.
Morning briefings -
Also Working with employees who have various levels of self-confidence and self-esteem and experience in this
line of work. They must encourage everyone to regularly ask questions. This kind of interaction from everyone
makes employees more comfortable with the concept of speaking up, and it also gives them confidence to
approach the correct employee without hesitation.
Job freeze audits is another way of encouraging employees to ask question on the job and not inform of others,
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as the supervisor stops the job and asks questions and also asks for feedback from the employees.
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3.3 Explain the different ways of offering advice and help to different people about work activities, in
relation to:
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– progress
– results
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– achievements
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– occupational problems
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– occupational opportunities
– health and safety requirements
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– Co-ordinated work.
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All records must be kept of, method statements, risk assessments for a period of time and depends on company
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policy. These documents tell you how to complete the job safely. Carry out briefings to discuss the work and to
identify any clarification that is needed, this is also a good way of offering advice and help to employees and
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contractors on site.
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Speaking to the correct management to report any occupational problems and making a log of these will help.
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Notice boards are a good way of offering advice and to everyone. Notice boards are a good way of informing
employees of achievements results and works on going.
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4.2 Explain the methods of clarifying alternative proposals with relevant people.
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Regular meetings with clients and contractors to discuss alternatives with the project, speak with them to agree
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on proposals recommended once agreed we must record all agreements and inform all relevant people involved
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in the proposals so they are aware. We will need to contact appropriate suppliers. Keep a file of all the recorded
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changes and agreements. We will need to communicate with the correct employees to avoid any issues arising.
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Explain the methods of suggesting alternative proposals.

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The methods of suggesting alternative proposal could have a beneficial effect on the cost of the project. This
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will so the client that we have innovation’s and can contribute to the proposals.
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By contacting correct suppliers having materials available so clients can look through to make choices. Having a
meeting to discuss alternatives. Making sure all agreements are signed and kept on file.
5.1 Examine and agree the work activities that satisfy all people involved and will meet the required
outcome of the proposed method of work.
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Always use tried and tested methods of work these are beneficial as they are proven to work and are probably
common knowledge throughout the work force. We always use known contractors and trades men so we know
what to expect from these companies from their work to safety documentation, we use recognised materials
and equipment that have the correct BSI or EN rating and grades this will guarantee the materials to be of a
good construction and good quality.
Explain the methods and techniques used to resolve differences of opinion in ways which minimise
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5.2
offence and maintain goodwill, trust and respect.
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Making sure all employees are aware of what they should be doing on a daily basis giving them the required
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information to carry out their duties – daily report for the client on the schedule of works.
Making sure clients are kept up to date with changes, hold ups and progress of work this is getting a good
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balance between client and contractor keeping transparency and mainting trusty and respect.
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Level 3 NVQ – Diploma in Occupational Work Supervision (Construction)

NVQ LEVEL 3 in Occupational Work Supervision (Construction)
Unit No 03 Confirming the Occupational Method of Work in the Workplace
Unit ref. R/503/2924 ***** MANDATORY UNIT ***** (QCF Level 3 – Credit Value : 11)
1.2 Explain how to summarise the following project data:

– required quantities
– specifications
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– detailed drawings
– health and safety requirements
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– timescales
– scope of works.
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Architects, engineers, Quantity Surveyors, Design documentation to be given to contractors and clients to
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confirm the works to be undertaken. This needs to be summarised as a programmes of works for all involved to
see and be involved in for discussion so all deadlines can be met, activity plans, and method statements risk
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assessments, health safety and welfare requirements need to be in place before any works takes place and
available for all to see. All factors relating to the project can be summarised through communications in the form
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of formal verbal, written emails, presentations, and briefing and recorded to show deliverance of the
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documents.
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Explain the different methods of assessing available project data.
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Project data needs to be assessed by methods off having pre-contract meetings with all involved to discussed
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the project data this will get the required information to all parties involved and be able to evaluate the data
collected, regular site meetings to assess project status once ongoing, evaluate and determine most effective
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and efficient safe methods of work which needs to be complete in pre-contractual meeting in the planning stage.
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1.4 Explain how to use project data to interpret the work method, in relation to:
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– standard work procedures

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– sequence of work
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– organisation of resources (people, equipment, materials)

– work techniques
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– working conditions (health, safety and welfare)

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– Risk assessment.
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All work must be of a high standard in relation to current regulations and following company procedures to
achieve the high standard that is required from everyone.
Sequence of works, to coincide with the works programme that has been agreed by all involved to meet the
schedules and timescales, all the data compiled by everyone involved will interpret the best sequence works
from start to finish.
Work techniques, the data described in the method statements must meet current work regulations and Health
and safety requirements and be of a safe method of work.
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. Standard work procedures organisation of resources taking into account H&S requirements and scope of
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works as well as timescale.
Working conditions must be a safe place of work for all employees and adequate welfare facilities available and
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clean.
Risk assessments must be site specific to the works that are being carried out and have review dates and be
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communicated to the work force and evidence of this for audit purposes.
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Explain different methods and techniques of obtaining additional information from the following alternative
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2.2
sources when available project data is insufficient:
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– customers or representatives
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– suppliers
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– regulatory authorities
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– Manufacturer’s literature.
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By having meetings and setting up a good communication networks like email telephone with the people related
to the project will achieve a good source of retrieving data when it is insufficient. There are all always further
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outside sources to use instead of the client which are Alternative Design Methods, alternative resources, consult
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architect, engineers when having insufficient project data. Obtain manufactures instructions and literature from
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the suppliers and reps.

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3.2 Determine which work methods will make best use of relevant resources and meet health and safety
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requirements relating to technical and/or project criteria.

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All involved in the project have carried out pre-contract meetings which safety is heavily discussed, Safety will
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be monitored on a weekly basis and data fed back to where we are in relation to pre-discussed meetings.
Following agreed method statements will make best use of resources and meet health and safety requirements
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for all involved.

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3.3 Explain how to identify work methods that make best use of resources and meet project, statutory and
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contractual requirements against technical criteria, in relation to:

– health and safety welfare (principles of protection)
– fire protection
– access and egress
– equipment availability
– availability of competent workforce
– pollution risk
– waste and disposal
– zero and low carbon outcomes
– weather conditions.
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Hold regular site safety Meetings, briefings, adopt all practices in relation to detailed drawings, specifications,
bill of quantities prepared to SMM standards. Use relevant codes of practices British Standards and agreed
design methods.
Site access to be of good access for all types of delivery’s and workforce to site. Fire protection needs to be in
place.
All methods used to be best practice. Plan work force to meet all requirements on site and arrange equipment to
available and working to meet the project demands
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Compile with all aspects within the CDM regulations 2015 and hold CDM meetings daily.
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3.4 Explain how to identify work methods that make best use of resources and meet project, statutory and
contractual requirements against project criteria, in relation to:
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– conforming to statutory requirements
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– customer and user needs
– contract requirements in terms of time, quantity and quality
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– Environmental considerations.
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Hold daily and weekly site Meetings, briefings and discuss customer and user needs while conforming to all
statutory requirements set out, also discuss environmental impacts and propose considerations to reduce the
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impact on site by recycling and other methods. Adopt all working practices in relation to detailed drawings,
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specifications, bill of quantities prepared to SMM standards. Use relevant codes of practices British Standards
and agreed design methods.
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3.5 Explain how different methods of work can achieve zero/low carbon outcomes.
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different methods of work can achieve zero/low carbon outcomes can be achieved by promoting good waste
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management in the work force by having posters displaying the correct procedures and having the facilities
available to meet the procedures promoting other ways by switching electrical sources off when finished will
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reduce the and achieve a better out come on achieving zero/low carbon outcomes. Always use local labour and
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materials, reuse materials and waste in other areas of site, turn of plant and machinery when not in use.
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4.3 Describe the different techniques and methods of confirming and communicating work methods to
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relevant people.
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Via written communication email, morning meetings with site employees, keeping good communication with
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project managers in case of any changes, keeping in contact by written communication with suppliers to make
sure goods arrive within correct time frames.
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Verbal communication in the method of site meetings telephone conversation with project managers the client
and suppliers. Toolbox talks and morning briefs with supervision and employees to give the required information
on daily work to be completed.
4.4 Explain the principles of equality and diversity and how to apply them when working and communicating
with others.
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Making sure you treat each employee fairly and the same as each other this is good way of promoting good
equality with in the workforce, making sure they have the correct equipment to work with throughout the
workforce. Listening to employees opinions and raising any issues employees may have when they arise from
discussion with them. Making sure health and safety is at the fore front of every discussion – risk assessments
are carried out each morning to make sure the site is safe for employees to carry out thier work.
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Unit No 04 Implementing and Maintaining Health, Safety and Welfare in the Workplace
Unit ref. T/503/2723 ***** MANDATORY UNIT ***** (QCF Level 3 – Credit Value : 11)
1.5 Explain the methods of identifying and allocating health, safety and welfare equipment and resources,
relating to:
– protective clothing
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– protective equipment
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– first-aid facilities and arrangements
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– welfare facilities
– storage of security of material and equipment
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– accident and incident reporting
– fire-fighting equipment
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– statutory notices
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– safety signs
– provision of health, safety and welfare training.
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Also providing employees with correct protective clothing to wear and use on site. methods of identifying and
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allocating health, safety and welfare equipment and resources, relating to:
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Having all the correct Personal Protective Equipment available to employees to achieve the work safely and set
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out in risk assessments.
Following the company polices set out will achieve the allocating of the correct health and safety on site by
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having the correct resources for nice and clean welfare facilities, security for all on site, having first aid
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arrangement and facilities available, safety signs in the right areas detailing the right sign for that area.
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Provision of having the correct work related training available to all staff and mainting it up to date and having
the latest information available. Following section 2.1 of the health and safety at work act 1974,
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2.3 Explain how to identify different opportunities for improving workplace health, safety and welfare.
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When carrying out training courses and updated training to employees this will encourage employees to discuss
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any positive ways of improving health and safety out on site. But this might not always be positive there good
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be negative feedback from employees on health and safety for example the PPE provide is not up to the task
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these need to be addressed and prioritised in to a risk rating categories.

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All thing raised need to be discussed with the relevant management team to achieve an outcome to improve the
workplace health and safety.
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Also way of promoting employees to reach out and tells us would be introducing a reporting system with
benefits for the best one reported by giving them a voucher or something. This is a good way of improving the
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Explain how to recommend opportunities for improving workplace health, safety and welfare.
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Training courses are a good source for improving workplace health and safety for any new staff and also to
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keep current staff up to date with new changes and refresh the current staff on company procedures. tool box
talks which takes place one a week is a good opportunities for improving site health and safety by asking for
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feedback form all employees which is a good source of information to help promote a good site . Any
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suggestions can also be placed in writing into the suggestion box which is placed in the site office and be
anonymous if some people don’t want to speak out in front of others having a near hit system for all to report will
develop and achieve ways of improving workplace safety
2.5 Explain methods and techniques of promoting and encouraging a positive culture of health safety and
welfare in the workplace.
By inviting all some employees to safety meetings with management and voicing their opinions and that from
the workforce as well. Having a management team that are proactive in actually committing to new ideas from
employees ideas. Promoting the workforces in reporting incidents and accident and near misses will help a
positive health and safety culture on site with a no blame culture adopted. Rewarding good safety behaviour on
site will promote and encourage a good safety attitude.
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2.6 Explain how to deliver work briefings in ways that seek and encourage feedback.
Through informative toolbox talks, Q&A sessions, suggestion boxes. Being approachable from the workforce’s
point of view. Having pre-job brief and post job briefs with employees.
3.5 Explain the organisational methods and procedures for carrying out inductions that confirm:
– health and safety responsibilities
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– workplace operations
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– health, safety and welfare equipment and resources
– risk control procedures
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– first-aid arrangements.
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All new employees report to site office on their first day at the site. Where training will be carried out before
going onto the site to carry out any works.
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All employees’ personal details will be logged on record along with photocopies of relative documents.
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You will then be issued with a Log in card/ book where each employee must log in / out each time they leave or
enter site.
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This will then be kept up to date during tool box talks once a week giving employees any updates to site rules,
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health and safety or project changes.
3.6 N
Explain the different ways of checking and monitoring correct authorisation and operational performance
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of the following people whilst in the workplace:
– workforce
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– suppliers
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– visitors
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– customers
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– members of the public

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– trespassers.
d.
All employees personal details will be logged on record along with photocopies of relative documents, training
and kept locked away for data protection reasons.
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Any Visitors attending site must attend the site office to sign in and have a site induction which then will be given
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visitors PPE before entering the work place and escorted at all times.
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Customers and clients will be subject to site induction and given the correct PPE before coming onto site and
escorted at all times
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Suppliers will report to the gate house and directed form there when delivering goods on to site.
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Members of public are not to be on site at any time, if trespassers are found they are removed by security
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immediately and may be subject to prosecution.

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3.7 Explain the different techniques and methods of communicating and reporting any team performance
issues.
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Morning meetings, notice board, via email, signs will be put up to notify of any changes to team performance,
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when there is a tool box talk meeting taking place supervisors will hand out a letter which informs staff that a
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meeting will be taking place and where to attend. Supervisors will also communicate on a one to one basis as
well which could be formal or informal depending on the information being delivered. Some communication
methods could be delivered in team groups praising their good performance or not so good performance.
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4.3 Explain the methods and techniques used to regularly check health, safety and welfare systems regularly
in accordance with the following statutory requirements:
– workplace specific health, safety and welfare regulations
– general health, safety and welfare legislation
– recognised industry codes of practice
– prescribed notices
– safety signs.
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Methods and techniques used to regularly check health, safety and welfare systems regularly in accordance
with the following statutory requirements are regular audit carried out over site on all involved on site, risk
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assessments and method statements reviewed so they are conforming to the current legislation and approved
codes of practice. Site conforms to the latest welfare laws and providing a safe site. All signs need be in place
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and regular audits will identify the needs to replace of that a sign is required in this area to inform people.
R
Explain how to identify any special workplace conditions and examples which do not comply with
FO
4.4
regulations.
T
O
N
The Site Location is a special condition and can sometimes not comply with regulation depending on the
location, Access, Egress to the site could need special conditions to make it a safe place to access, working
er
hours, use of local labour does not need to comply with regulations. Specialised plant and equipment.
w
ns
/a
m
co
4.5 Describe the different methods of recording special workplace conditions and examples which do not
d.
comply with regulations.

a
Morning meetings, tool box talks all to be recorded. Keeping any changes identified with incidents or Risk
ro
assessments and keeping a record of the changes identified.

um
.g
w
w
w
4.6 Explain the reasons for regularly checking health, safety and welfare relevant to the operational working
environment.
by
To prevent any accidents or near misses within the work area. Change in conditions causing any risks to work
ld
places.
So
The reasons for regularly checking health, safety and welfare relevant to the operational working environment
are to prevent any accidents and incidents or near misses at work. This is to show the work force that we are a
proactive company thinking about safety first. This will also identify any potential health and safety problems on
site which need to be addressed and will benchmark the company on workplace procedures and legislation to
be followed.
13 | P a g e

Unit No 05 Co-ordinating and Organising Work Operations in the Workplace
Unit ref. F/503/2725 ***** MANDATORY UNIT ***** (QCF Level 3 – Credit Value : 12)
1.2 Explain different methods of informing the people affected of the work arrangements.
Morning meetings to discuss the changes, Tool box talks to all involved in the changes, via email, personal calls
to staff, formal letters. Any changes in work arrangements will be recorded and kept on record.
E
AL
ES
R
1.3 List the types of people, internal and external to the project, who could be affected by work relevant to
R
typical projects.
FO
Architects, Site management, suppliers, employees, consultants, tradesmen, Catering staff, Clients and Visitors.
T
O
N
er
Describe the consequences of providing inadequate information to those affected by the work.
w
1.4
ns
The consequences of providing inadequate information to those affected by the work could lead to an accident
on site and having devastating consequences. This could lead to extra cost incurred, the project being put back
/a
and not finishing on time. Employees being unemployed due to lack of work happening and the lack of money
m
funding for the project leading to being laid off and works stopping.
co
a d.
Explain different methods and techniques of agreeing programmes and methods of work with those who
ro
2.2
will be carrying out the work.
um
Meetings will be carried out to discuss and changes these must be agreed with all the relevant project team
members.
.g
Risk assessments and HSE documents will then be completed before agreeing any changes to ensure
w
employees aren’t at risk.

w
This will then be communicated in a team morning meeting with employees who are carrying out works within
w
the area of where the changes will be taking place.

by
This will also then be communicated within the Tool Box Talks where all staff will be made aware of changes on
site.
ld
So
3.2 Explain the methods of organising and co-ordinating work with other work activities/operations.
Meetings will take place with all sub-contractors, this is important these meetings are scheduled and correct
project team attend for all the information to be delivered to the right teams, this will ensure that all relevant
documents are complete ensuring the project will run within correct schedule and timescales agreed.
Co-ordination briefings/ emails will also take place daily and weekly while the project is running to keep
management up to date on the status of the project and reports delivered.
14 | P a g e

4.2 Describe ways of identifying and obtaining required resources for the project.
By looking at the scheduled of works, timeframes and targets. After looking at schedules making sure the
correct amount of staff/ sub-contractors are available to complete the works in correct timeframes agreed.
Checking that suppliers are available with correct resources to meet timeframe/ targets that we have agreed
with the client.
If resources aren’t available we will then need to contact the management and client to make them aware and
E
make any necessary changes if needed to meet deadlines and targets set out.
AL
ES
4.3 Explain methods of planning for resources, in relation to:
R
– people
– tools
R
– plant and ancillary equipment
FO
– materials and components
– information.
T
Before the contractor agrees to start the works, the designer, architects and planning team will meet with the
O
client and lay out there plans of scheduled works along with any proposed calculations that have been put
N
together. This will set out goals and phases where they can check on progress is being met
er
w
ns
5.2 Explain different ways of controlling the workplace and resources to create and maintain safe conditions
/a
and a tidy workplace.

m
co
Accurate planning, organising suppliers to arrive within correct time ensuring the works can be carried out in
d.
time. Making sure containers are available for goods to be delivered and security are aware of when deliveries
a
are being delivered and what containers the goods need to be delivered to.
ro
Daily meetings with team to discuss works that need to be carried out and discuss any changes. Makings sure
um
all staff are entering works that have been carried out that day into their daily diary.
.g
w
5.3 Explain how a safe and tidy workplace creates a favourable image of the organisation, its products and
w
services, and the project.

w
Having a safe and tidy work place is good for company reputation this can also reduce any risk to employees of
by
having accidents on site. This is setting a standard on site for everyone to follow, minimise damage to supplies.
This can also minimise hazards, changes to site and any works taking place. This also sets a proactive image
to clients that the company is a safe company setting high standards across the board.
ld
So
6.4 Explain different ways of identifying what are special considerations.
Health, safety and Welfare issues can be special considerations like working with chemicals.
Security issues keeping the public of the site
Special deliveries by suppliers.
Lifting operations being carried out on site
15 | P a g e

6.5 Describe the methods of recording special considerations.
During the design stage of the project special considerations would be agreed and documented by clients and
management involved, these will be discuses and reviewed then once collated together will be then distributed
to all involved on the project.
E
AL
6.6 Explain ways information on special considerations can be passed on to the people affected.
ES
Special considerations can be communicated by morning meetings to employees, Tool box talks delivered to
workforce, phone, via email are always that special consideration can be passes on to the people effected so
R
the required information delivered.
R
FO
T
7.3 Explain the methods and techniques used for passing on information about the work area layout to people
O
working in the workplace.
N
Morning meetings, tool box talks, inductions are a good form of distributing information to employees around
site it is a good direct and personal way of delivering information, signs around site are a good visual way of
er
passing o information, training, letters given out by supervisor when entering and leaving site entrance. Having
w
notice boards in populated areas.

ns
/a
m
Explain different ways of organising/arranging the work area layout for operational purposes.
co
7.4
d.
Making sure suppliers are advised within enough time so goods can be ordered. Briefing the team on daily basis
a
so that employees know targets and timeframes of their works. All employees attending tool box talks once a
ro
week to keep up to date with any changes.

um
Making sure employees are working within correct policies and relevant risk assessments have been carried
out.
.g
w
8.3 Explain the factors, methods and considerations needed to organise the efficient storage and use of
w
materials and components.

w
Making sure there is correct equipment has been ordered and there is enough room in containers for resources
to be delivered making security and management know when deliveries will be made. Ensuring that each item
by
taken from containers are recorded when taken out or put in so stock levels can be monitored and orders can
be made within correct timeframes.
ld
So
16 | P a g e

Unit 6 -Learning
Implement systems which meet organisational and statutory requirements for the
Outcomes:
identification of hazards and reduction of risks; reporting accidents and emergencies and
6
preventing recurrence.
Explain the various methods of implementing systems that meet organisational and
statutory requirements and which identifies hazards and reduces risks.
Assessment
E
Risk is the possibility that harm (death, injury or illness) might occur when exposed to a
Criteria
AL
hazard. To get started we need to know what in our workplace or which work activities may
6.2 present a risk. When we know where the risks are, we must do whatever we can to
ES
eliminate or minimise those risks. This is called the risk management process and it
involves a few steps: identifying the hazards, assessing and controlling the risks and
reviewing the control measures to make sure they are working as intended. Keeping
R
records of our risk management process can assist in demonstrating potential compliance
R
with work health and safety legislation. It can also help us to monitor the health and safety
FO
performance of our business. There are some specific record-keeping requirements for
some hazards, such as hazardous chemicals and asbestos. If such hazards are identified
at our workplace, we must keep the relevant records for the time specified. The detail and
T
extent of recording will depend on the size of our workplace and the potential for major
O
work health and safety issues.
N
er
w
ns
/a
m
co
a d.
ro
um
Learning
Outcomes:
6
.g
w
w
Explain the various methods of implementing systems that meets organisational and
statutory requirements for reporting accidents and emergencies, and operates to prevent
w
recurrence.
Assessment
by
Criteria Under the riddor regulations, we are required to report to the relevant enforcing authority
6.4 and keep records of work-related deaths or accidents which cause certain specified serious
ld
injuries to workers, or which result in a worker being incapacitated for more than seven
So
consecutive days, certain near-miss accidents. Reports to the enforcing authority of all of
the above categories, except over-seven-day injuries, must be made immediately by the
quickest practicable means and followed up by a written notification within 10 days. Reports
of over-seven-day injuries must be sent to the enforcing authority within 15 days. Reporting
and recording of accidents and dangerous occurrences are a legal requirement. The report
tells the HSE and local authorities about serious incidents and cases of disease. This will
help them identify where and how risks arise and whether they need to be investigated and
in the same time provide advice on how to avoid work-related deaths, injuries, ill health and
accidental loss. Information on accidents, incidents and ill health can be used as an aid to
risk assessment, helping to develop solutions to potential risks. Records also help to
prevent injuries and ill health, and control costs from accidental loss.
17 | P a g e

E
AL
ES
R
R
FO
Learning
Outcomes:
T
6
O
N
Give reasons for implementing an effective system to identify hazards, reduce risks and
report accidents.
er
Assessment
w
Criteria
ns
6.5 The main reason behind an effective system to identify and reduce risks and report
accidents is preventing their recurrence in the future. Analysing the risks associated to
/a
certain activities and providing the best methods for reducing or eliminating them will help
m
obtain a safe work environment for the workforce.

co
a d.
ro
um
.g
w
w
w
by
ld
So
18 | P a g e

Unit No 07 Monitoring Progress of Work Against Schedules in the Workplace
Unit ref. F/503/2742 ***** OPTIONAL UNIT ***** (QCF Level 3 – Credit Value : 9)
1.3 Give examples of inadequate and inappropriate resources, relating to:

- people
- tools and ancillary equipment
E
- materials and components
AL
- time
ES
- information.
Making sure that all staff have had the site induction and are trained to carry out their specific duties and that all
R
qualifications are up to date and certificates have been recorded.
Making sure all materials meet health and safety requirements have a CE mark on them and are of good quality
R
and not damaged when delivered to site.
FO
Making sure tools are all checked over before staff use them and also checking them off as they are delivered to
site.
T
Poor decisions on work to be carried out could lead to inadequate time being used on the project.
O
Informing employees with the wrong information like the standard of work to be applied to the plant will lead to
miss information and inappropriate resources being used
N
1.4 Explain the different methods and techniques of informing relevant decision makers about inadequate or
er
inappropriate resources.
w
Verbally consultation with the client on resources not arriving to site, morning meetings with the client, tool box
ns
talks, formal written letter, emails. Always of informing the relevant decision makers on inadequate or
inappropriate resources on site.
/a
m
co
d.
1.5 Explain the organisational procedure for suggesting and specifying alternative resources.
a
When in need of any alternative resources there will be meetings set up with the architect, suppliers to find
ro
similar products to propose to clients to suggest alternative resources and products to the client showing
um
innovations to achieve deadlines.

.g
w
w
w
2.3 Explain the methods that can be used to identify deviations from planned progress, In relation to:
- resource shortages
by
- design problems and constraints

- lack of essential construction information
ld
- construction errors
So
- inclement weather
- physical (workplace) constraints
19 | P a g e

Journals and news reports, prior experience in the work that’s to be carried out, weather reports, environmental
issues such as trees and restricted areas.
Contacting suppliers for updates on any resource shortage.
E
AL
ES
2.4 Describe how any deviations from the planned progress could disrupt the programme, in relation to:
- action lists
R
- method statements
R
- work costs.
FO
Any deviations from the planned progress could disrupt the programme, in relation to action lists and work cost
could cost the project more if not recalculated and making sure the project does not go over budget.
Method statements could disrupt the programmes with not being followed by employees or contractor or having
T
hazards arise that was not foreseen which will need to be controlled and risk assessed which will cause
O
disruption to the projects.
N
er
w
2.5 Explain how to quantify any deviations from planned progress in relation to the method of work and any
ns
implication on resources.
Before the works started or confirmed a meeting will take place with different suppliers to discuss materials and
/a
bulk buying, costs to secure the most efficient deals and reduce costs. Discuss if they will have enough
m
materials to supply for the duration of the project.

co
Working out total costs for supplies so this can be discussed with the client on confirmation of starting the
project making sure this is documented and recorded if needed to refer back too.
a d.
ro
Describe the methods that can confirm the circumstances of any deviations.
um
3.3
.g
Methods that can confirm the circumstances of any deviations are suppliers not fulfilling the delivery of
w
equipment on time or materials. Subcontractors not full filling the work load requirements will labour and
w
completion of works, always use reputable suppliers and contractors.

w
by
ld
Explain how to agree and implement corrective actions in circumstances of any deviations, in relation to:
So
3.4 - restoring progress in accordance with agreed programme

- agreeing
to agree new completion
and implement correctivedates
actions in circumstances of any deviations, in relation to restoring progress in
- securing additional resources
accordance with agreed programme, This would be to discuss and arrange a meeting to speak to the client on
the current problem
- altering to see
planned if we can extend the current time scale of the project, if this is not an option the look
work.
to employ more staff or a sub-contractor to finish the current works if agreed.
4.3 Explain how to identify the options which are most likely to minimise increases in cost and time and help
contract progress.
20 | P a g e

Making sure the correct employees have been employed for the works with the correct skills and training to
carry out the works to completion. Any hired sub- contractors should be completed vetted for making sure they
are a known company with a good reputation, with low accident ratio and having the required resources at hand
to manage the job. Ensuring suppliers used that are a known to the company, but have a good reputation for
products and trade skills with ensuring they meet the required deliveries on time.
E
AL
ES
4.4 Describe the different methods and techniques used to communicate information about costs and time to
relevant decision makers.
R
Methods and techniques used to communicate information about costs and time to relevant decision makers
are having morning meetings with clients and contractors on the cost and time implications, tool box talks,
R
keeping staff up to date via best communications methods email, phone. Making sure staff document a daily
FO
diary of works completed and a weekly report completed. Reporting any needs of supplies to the main
contractor who would supply me with an order number in which I can use to purchase goods from the supplier
and also chase orders up when they have not been delivered to site.
T
O
5.3
improve project progress. N
Describe how to best inform relevant decision makers on actions needed to be taken to maintain or
er
When problems occur I would discuss relevant problems with contracts managers before taking the appropriate
w
steps to improve the project progress. They would need to agree if this is the right course of action to be taken
ns
because there could be cost and time scales not met or reduced implications involved which they need to know
about and make the decision on.
/a
Explain why and when decision makers should be informed about progress, any changes to the
m
5.4
operational programme and resource needs.
co
Decision makers should be informed about progress, any changes to the operational programme and resource
d.
needs when the changes will have implication to the project to slow the end date down and make the agreed
a
deadlines are not achievable. They must be informed if there is cost impactions involved as well and any
ro
serious incident and accidents on site.

um
.g
w
w
w
UNIT 8 -Learning
Identify and report any special site or operational conditions which do not comply with
Outcomes:
by
organisational and statutory requirements.

8
ld
Explain the methods of identifying and reporting special site conditions that do not meet
organisational and statutory requirements.
So
Assessment
Criteria
8.2 We will need to identify hazards, obtain and review information relating to them and assess
risks. We will need to apply protection and prevention principles, identify any residual risks
and pass on information relating to them. Identify and implement methods and procedures
to reduce risk. We will need to identify the necessary resources and promote and maintain
risk reduction. We will need to check systems regularly, record/report information, identify
possible improvements, make recommendations and implement systems.
21 | P a g e

Unit No 11 Contributing to the Circulation of Construction Related Project Information

in the Workplace
Unit ref. H/503/2748 ***** OPTIONAL UNIT ***** (QCF Level 3 – Credit Value : 7)
1.3 Describe different methods of communicating information.
E
Verbally to employees and to clients, phone is part of the verbal communication, email and formal letters are
AL
written way of communicating, fax and email are electronic ways of communicating, presentations, conference
calls and good group methods of communicating, morning meetings, and toolbox talks. Are also other ways of
ES
good group communication
R
R
FO
1.4 Explain how to identify the organisational and communication needs for a project, in relation to:
– contract administration
– health, safety and welfare
T
O
– team interfaces
– integration of data.
N
Having meetings to discuss the project. Working out how much labour will be needed on site for the duration of
er
the project. Making sure all health and safety risk assessments are carried out before any site work starts.
w
Making sure correct plans are in place and suppliers are available with goods to supply. All paperwork is filed
ns
and any further paper work is documented and filed.

Correct equipment is available for communication making sure there isn’t a break down throughout the project.
/a
m
Describe different ways of reporting, recording and retrieving information.

co
2.3
Verbally: using the phone, having group discussions and meetings, email written form of communication, formal
d.
letter and meetings, fax, presentations, conference calls, morning meetings, toolbox talks, by post, Audits
a
carried out are a form of recording and retrieving information.

ro
um
.g
2.4 Describe different ways of monitoring communication, reporting, recording and retrieving information.
w
Making sure all staff details are up to date asking for up to date information, developing and having updates on
w
training and training that is going to expiry, communicating to staff during morning meetings and briefing of any
w
changes on site. Using current manufactures literature.

by
Recording any new risk assessments carried out and communicating them to the workforce, informing the main
contractor if anything arises that could have an impact on cost or project timescales or health and safety on site.
ld
So
2.5 Explain different ways of implementing communication, reporting, recording and retrieving information.
All attending morning meetings, tool box talks, attending seminars. Keeping all staff up to date with training
courses and refresher courses. Any new staff to be fully trained site induction and company induction all to read
and signed company policy’s, risk assessments, Method statements and procedures before starting any work
on site. Emailing employees of the required information and retrieving it, issued deadlines to staff of completion
of work is a good way of recording and retrieving information. Having staff complete weekly and daily reports.
3.3 Describe different ways of identifying breakdowns in communication.
22 | P a g e

If staff fail to turn up to morning meetings/ tool box talks. Wrong supplies ordered to site. Accidents or near
misses that have been reported due to communication breakdown.
3.4 Describe the possible actions that can restore effective communications for a range of breakdown causes.
E
Actions that can restore effective communications for a range of breakdown causes are having notice boards up
AL
to date in populated areas in and out of site so everyone see them canteen areas, supervisor walking round
there teams informing the m verbally and handing out letters to everyone. Information being communicated in
ES
many different forms when entering site to capture the whole audience when coming and going form site.
Information delivered electronically to employees.
R
R
FO
4.3 Explain ways of implementing agreed systems that record and provide feedback on the ways in which the
following resources are allocated and used:
T
– people
O
– tools
– plant and/or ancillary equipment N
er
– materials and components
w
– current project information.

ns
Regular checks and maintenance for the tools and plant equipment having schedules in place and recording all
information’s. Having a filed copy of all labours CSCS cards and other training information. Site meetings when
/a
new tools/ plant hire are being delivered to plan the work to be completed, informing appropriate staff of who is
m
able to use the equipment only once certificates have been presented and photocopied to be filed.
co
COSHH filled in and risk assessments carried out on each piece of equipment. Making sure all notice boards
are up to date, along with any further information is communicated either in morning meetings or tool box talks.
a d.
ro
um
.g
w
w
w
by
ld
So
23 | P a g e

E
AL
ES
R
R
FO
T
O
N
er
w
ns
/a
m
co
a d.
ro
um
.g
w
w
w
by
ld
So
24 | P a g e

2019 Portfolio NVQ Level 3 Completed

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Level 3 NVQ - Diploma in Occupational Work Supervision (Construction)

Questions and Answers

required resources are not available.

– other occupations and /or customers

– Health and Safety requirements.

safety of site and welfare conditions on site.

Questions and Answers

- Suppliers not being able to provide materials and equipment

- Transport issues of delivery of materials and workforce

– occupations and/or customers associated with the

– tools, plant and/or ancillary equipment materials and

Questions and Answers

installations) to and from centralised energy networks.

requirements, and make a positive contribution to the environment.

Questions and Answers

Questions and Answers

Unit No 02 Developing and Maintaining Good Occupational Working Relationships in

everyone on the work activities.

the whole schedule of works and even the site.

Questions and Answers

Explain the methods of suggesting alternative proposals.

Questions and Answers

Questions and Answers

Unit No 03 Confirming the Occupational Method of Work in the Workplace

1.2 Explain how to summarise the following project data:

– standard work procedures

– organisation of resources (people, equipment, materials)

– working conditions (health, safety and welfare)

Questions and Answers

the suppliers and reps.

requirements relating to technical and/or project criteria.

for all involved.

contractual requirements against technical criteria, in relation to:

Questions and Answers

Questions and Answers

Questions and Answers

these need to be addressed and prioritised in to a risk rating categories.

Questions and Answers

– members of the public

immediately and may be subject to prosecution.

Questions and Answers

comply with regulations.

assessments and keeping a record of the changes identified.

Questions and Answers

Unit No 05 Co-ordinating and Organising Work Operations in the Workplace

employees aren’t at risk.

the area of where the changes will be taking place.

Questions and Answers

and a tidy workplace.

services, and the project.

6.4 Explain different ways of identifying what are special considerations.

Questions and Answers

6.5 Describe the methods of recording special considerations.

notice boards in populated areas.

week to keep up to date with any changes.

materials and components.

Questions and Answers

Questions and Answers

obtain a safe work environment for the workforce.