Ordering Services:

A: I'm interested in signing up for your cable service.

B: Alright, please choose the package you'd like.

A: Does this package get me all the movie channels?

B: I'm afraid not. This is the basic package.

A: How much is it for the movie channels?

B: That package is an extra $20 a month.

A: That's going to cost me an arm and a leg!

B: You'll also get the premium sports channels.

A: Well, that does sound tempting.

B: If you sign up for our email updates, I'll give you a

discount.

A: Alright, I'll take the premium package.

B: You've made a wonderful choice.

Making Inquiries:

Hello, how may I help you today?

B: Hi. I would like to increase my Internet data.

A: I'll be glad to help you with that. What's your account

number?

B: I don't have my account number with me, but my

phone number is 310-865-9274.

A: Alright. I see you use our mobile service.

B: Yes. I also have a landline.

A: According to my file, you are eligible for an upgrade

to our new service.

B: What does this new service include?

A: It makes the Internet connection twice as fast.

B: That sounds perfect! Is there a price increase?

A: Yes, that will be $5 more per month.

B: Sign me up right away!