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EDITORIAL

Quiet Quitting
Anna Scheyett

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O ver the past few months, I have heard
more and more in the media about quiet
quitting. Headlines in the news include
questions such as “What Is ‘Quiet Quitting’? and
What Is the Debate about It?
There seem to be two streams in the debate about
quiet quitting. In one, this phenomenon is framed
as simply setting good work–life boundaries and
Why It’s Trending on Social Media” (Bretous, not getting caught up in the hustle culture; doing
2022), “Is Quiet Quitting Real?” (Harter, 2022), one’s job well but not taking on additional uncom-
and “What Is ‘Quiet Quitting’ and How It May Be pensated work or service to get ahead (Kilpatrick,
a Misnomer for Setting Boundaries at Work” (Kil- 2022). Quiet quitting is seen as a healthy response
patrick, 2022). to a culture of overwork that valorizes always do-
ing more (see Bunting, 2005). In another view, it
WHAT IS QUIET QUITTING? means being disengaged from one’s work, doing
While definitions vary, they all agree that in quiet the minimum to get by, and having a safer way to
quitting, one does not literally quit one’s job, but express dissatisfaction or exact some small revenge
rather simply does the work that is expected of the against employers who seem not to care or provide
position, without going above and beyond what is opportunities for worker reward or development.
expected (Pearce, 2022). This phenomenon, first Quiet quitting precludes caring, passion, or energy
noted on TikTok, has become widespread. A re- at work, and workers who quiet quit are not true
cent Gallup poll found that quiet quitters made up contributors to the workplace (Klotz & Bolino,
over one half of U.S. employees in the second 2022).
quarter of 2022 (Harter, 2022).
IS QUIET QUITTING HAPPENING IN SOCIAL
Why Are We Hearing about It Now? WORK?
During the pandemic, some employees saw how While I have anecdotally heard of social workers
their work might be reimagined remotely or flexi- who have self-identified as quiet quitters, I could
bly, while at the same time experiencing virtual not find anything on the internet or in the litera-
burnout and blurring of work–home boundaries. ture specific to quiet quitting in our discipline.
Other employees, including many social workers, There are studies suggesting that social workers left
were labeled “essential workers,” and had huge their positions in high numbers during the pan-
and often dangerous in-person work demands demic, as part of the Great Resignation. For exam-
placed on them. Postpandemic demands to return ple, the statewide social worker vacancy in Idaho
to work, coupled with work culture that provided increased from 19 percent in 2020 to 36 percent in
little reward or opportunity for growth, resulted in 2021, and about 600 social workers in Kentucky
disillusionment and disengagement for many quit their jobs during the same time period. Many
workers. This led to the Great Resignation, where of these social workers are finding new work
many who could afford to leave their jobs did so. within the field at other agencies or in private prac-
For those who could not, or chose not to leave tice or telehealth, but the churn in social work
their jobs, quiet quitting was an alternative positions has been high (Laurio, 2022). One could
(Espada, 2022). imagine quiet quitting occurring as well.

https://doi.org/10.1093/sw/swac051 C 2022 National Association of Social Workers


V 5
WHAT ARE THE ETHICAL ISSUES IN QUIET which includes the following element: “Social
QUITTING IN SOCIAL WORK? workers strive to ensure access to needed informa-
Considering the ethical implications of quiet quit- tion, services, and resources” (NASW, 2021, Ethical
ting in social work is important for our discipline, Principles section, para. 7). We know that most so-
given that this national trend seems to have no end cial work services are built into systems that are un-
in sight. Although I do not have any answers, it is derstaffed and underresourced. Social workers are
still worthwhile to share my thoughts here as a way often expected to work longer and harder to make
to begin the conversation, and I hope you will join up for these deficits for the good of the client, thus

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in it as well. putting the onus on themselves to solve a problem
that is actually systemic. As noted by Astvik et al.
Quiet Quitting May Violate Ethical (2014), “When resources do not match the organi-
Principles sational goals or quality standards, the social workers
One of the ethical principles of our profession is are forced into strategies that either endanger their
service, and our Code of Ethics states, “Social work- own health or threaten the quality of service” (p.
ers elevate service to others above self-interest” 52). This workload intensification and overwork
(National Association of Social Workers [NASW], both take a huge toll on the social worker and prop
2021, Ethical Principles section, para. 4). Quiet up an underresourced and lean system—allowing
quitting seems in conflict with this principle. Find- the oppressive system to continue to function
ing work–life balance requires balancing self- (O’Neill, 2015).
interest and service rather than elevating service Quiet quitting can lead to this exploitative over-
above self-interest. Another social work principle work being revealed, and in turn, put to an end.
is competence, and our code states, “Social work- Quiet quitting shines a light on the exploitation of
ers continually strive to increase their professional social workers’ labor by systems that manipulate
knowledge and skills and to apply them in practice”
and count on their caring and dedication. Quiet
(NASW, 2021, Ethical Principles section, para. 16).
quitting can be protest, rejecting the neoliberal as-
Doing one’s job and no more precludes continual
sumption of responsibility at the individual level of
striving for new skills and growing in competence.
the social worker and instead demanding change at
In addition, competent social workers are proactive
a systemic level (Hendrix et al., 2021).
critical thinkers and changemakers (Adams et al.,
Balancing these principles and making decisions
2002), something unlikely if one is simply doing the
about quiet quitting, self-care, burnout, and pro-
minimum expected of the job. Finally, the principle
fessional commitment is truly challenging—a con-
of integrity may be challenged by quiet quitting.
flict between subordination of self for service to
The Code of Ethics requires that we “act honestly and
others and self-care (Weinberg, 2014).
responsibly” and interact with our clients in a trust-
What are you seeing and what do you think
worthy manner (NASW, 2021). Might a social
about quiet quitting? SW
worker who is quiet quitting and not doing all they
can for a client be violating an implicit pact with that REFERENCES
client? Adams, R., Dominelli, L., & Payne, M. (Eds.). (2002).
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should take measures to care for themselves profes- And why it’s trending on social media. HubSpot. https://
blog.hubspot.com/marketing/quiet-quitting
sionally and personally” (NASW, 2021, Ethical Bunting, M. (2005). Willing slaves: How the overwork culture
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quitting’ is just setting boundaries: Companies fear
which may, for some people, look like a version of long-term effects. Time. https://time.com/6208115/
quiet quitting. quiet-quitting-companies-response/
Harter, J. (2022, September 6). Is quiet quitting real? Gallup.
Perhaps the most important ethical principle https://www.gallup.com/workplace/398306/quiet-
supported by quiet quitting may be social justice, quitting-real.aspx

6 Social Work VOLUME 68, NUMBER 1 JANUARY 2023


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quitting is worse that the real thing. Harvard Business

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Anna Scheyett, PhD, MSW, is professor, School of Social


Work and College of Agricultural & Environmental Sciences,
University of Georgia, Athens, GA 30602, USA; email:
amscheye@uga.edu.
Advance Access Publication November 21, 2022

SCHEYETT / Quiet Quitting 7

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