a) Define records

The term ‘records’ includes all the documents that institutions or individuals create
or receive in the course of administrative and executive transactions. The records
themselves form a part of or provide evidence of such transactions. As evidence,
they are subsequently maintained by or on behalf of those responsible for the
transactions, who keep the records for their own future use or for the use of their
successors or others with a legitimate interest in the records.

b) What is record management?

Records management is defined as a “field of management responsible for the

efficient and systematic control of the creation, receipt, maintenance, use and
disposition of records, including processes for capturing, and maintaining evidence
of and information about business activities and transactions in the form of records”

MANAGING PUBLIC SECTOR RECORDS A Training Programme The

Management of Public Sector Records: Principles and Context
INTERNATIONAL COUNCIL ON ARCHIVES INTERNATIONAL RECORDS
MANAGEMENT TRUST. (n.d.).
https://www.irmt.org/documents/educ_training/public_sector_rec/I
RMT_principles.pdf

Records Management - an overview | ScienceDirect Topics. (n.d.).

Www.sciencedirect.com.
https://www.sciencedirect.com/topics/social-sciences/records-
management