Professional Documents
Culture Documents
Absolutely
Absolutely
1. **What stage of the consumer decision-making process involves comparing different options
available to fulfill a need or want?**
A) Need Recognition
B) Information Search
C) Alternative Evaluation
D) Purchase Decision
A) Post-purchase behavior
B) Situational influences
C) Psychological factors
D) Need recognition
3. **In the diffusion of innovation theory, what characteristic refers to the degree to which an
innovation is perceived as better than existing alternatives?**
A) Relative advantage
B) Compatibility
C) Complexity
D) Observability
A) Personality traits
B) Social class
C) Time constraints
6. **What concept refers to the mental discomfort experienced when a person holds conflicting
beliefs or attitudes?**
A) Cognitive dissonance
B) Selective perception
C) Perceived risk
D) Brand loyalty
7. **Which characteristic of an innovation describes how easily a consumer can understand and
use the product?**
A) Relative advantage
B) Compatibility
C) Complexity
D) Trialability
**Answer: C) Complexity**
8. **In the adoption process, what stage involves trying out the innovation on a small scale?**
A) Awareness
B) Interest
C) Trial
D) Adoption
**Answer: C) Trial**
9. **What type of influence might lead to resistance to innovation due to concerns about the
potential consequences of adopting the innovation?**
A) Normative influence
B) Informational influence
C) Situational influence
D) Perceived risk
10. **Which characteristic of an innovation refers to the extent to which the benefits of the
product are visible to others?**
A) Relative advantage
B) Compatibility
C) Observability
D) Trialability
**Answer: C) Observability**
11. **What is the purpose of outlet selection in the consumer decision-making process?**
A) To evaluate alternatives
12. **Which stage of the adoption process involves gaining knowledge about the innovation?**
A) Awareness
B) Interest
C) Trial
D) Adoption
**Answer: B) Interest**
13. **What is the term for factors in the environment that can influence a consumer's decision-
making process?**
A) Social influences
B) Cultural factors
C) Situational influences
D) Psychological factors
14. **Which of the following is a characteristic that influences the diffusion of innovation, referring
to how well the innovation fits with existing values and behaviors?**
A) Relative advantage
B) Compatibility
C) Complexity
D) Trialability
**Answer: B) Compatibility**
28. **Which stage of the adoption process involves sharing information about the innovation with
others?**
A) Awareness
B) Interest
C) Trial
D) Adoption
**Answer: A) Awareness**
29. **In the diffusion of innovation theory, what characteristic refers to the difficulty associated
with understanding and using the innovation?**
A) Relative advantage
B) Compatibility
C) Complexity
D) Observability
**Answer: C) Complexity**
30. **What is the term for the stage of the consumer decision-making process where a consumer
decides which product or service to buy?**
A) Need recognition
B) Information search
C) Alternative evaluation
D) Purchase decision
31. **Which situational influence might affect a consumer's decision to purchase a product by
influencing their mood or emotional state?**
A) Time constraints
B) Physical surroundings
C) Task definition
D) Antecedent states
32. **What is the term for the process of searching for information about products or services to
help make a buying decision?**
A) Need recognition
B) Information search
C) Alternative evaluation
D) Purchase decision
33. **In the diffusion of innovation theory, what characteristic refers to the ease with which an
innovation can be tried on a limited basis?**
A) Relative advantage
B) Compatibility
C) Complexity
D) Trialability
**Answer: D) Trialability**
34. **What type of influence might affect a consumer's decision-making process by shaping their
perceptions of what is acceptable or desirable behavior?**
B) Family influence
C) Cultural influence
D) Situational influence
35. **What is the term for the stage of the adoption process where a consumer becomes
interested in the innovation and seeks more information about it?**
A) Awareness
B) Interest
C) Trial
D) Adoption
**Answer: B) Interest**
36. **In the diffusion of innovation theory, what characteristic refers to the extent to which an
innovation is perceived as consistent with existing values and needs?**
A) Relative advantage
B) Compatibility
C) Complexity
D) Observability
**Answer: B) Compatibility**
37. **What is the term for the process of evaluating different options available to satisfy a
consumer's need or want?**
A) Need recognition
B) Information search
C) Alternative evaluation
D) Purchase decision
38. **Which stage of the adoption process involves deciding to adopt or reject the innovation?**
A) Awareness
B) Interest
C) Trial
D) Adoption
**Answer: D) Adoption**
39. **Which characteristic of an innovation refers to the degree to which the benefits of the
product are visible to others?**
A) Relative advantage
B) Compatibility
C) Observability
D) Trialability
**Answer: C) Observability**
Certainly! Here are 26 additional unique multiple-choice questions related to Unit 2 of Consumer
Behavior:
51. **What factor influences a consumer's pre-purchase information search by providing a sense
of urgency or necessity for the product or service?**
A) Situational influences
B) Cultural factors
C) Psychological influences
D) Need recognition
52. **Which characteristic of an innovation refers to the extent to which the innovation can be
experimented with before making a commitment to adopt it?**
A) Relative advantage
B) Compatibility
C) Complexity
D) Trialability
**Answer: D) Trialability**
53. **In the adoption process, what stage involves hearing about the innovation for the first time?
**
A) Awareness
B) Interest
C) Trial
D) Adoption
**Answer: A) Awareness**
54. **What type of influence might affect a consumer's decision-making process by influencing
their perception of the product's quality or desirability?**
B) Family influence
C) Cultural influence
D) Situational influence
55. **What is the term for the process of evaluating different options available to satisfy a
consumer's need or want?**
A) Need recognition
B) Information search
C) Alternative evaluation
D) Purchase decision
56. **In the diffusion of innovation theory, what characteristic refers to the degree to which an
innovation is perceived as difficult to understand or use?**
A) Relative advantage
B) Compatibility
C) Complexity
D) Observability
**Answer: C) Complexity**
57. **Which situational influence might affect a consumer's decision to purchase a product by
influencing their mood or emotional state?**
A) Time constraints
B) Physical surroundings
C) Task definition
D) Antecedent states
58. **What is the term for the stage of the adoption process where a consumer becomes
interested in the innovation and seeks more information about it?**
A) Awareness
B) Interest
C) Trial
D) Adoption
**Answer: B) Interest**
59. **In the diffusion of innovation theory, what characteristic refers to the extent to which an
innovation is perceived as consistent with existing values and needs?**
A) Relative advantage
B) Compatibility
C) Complexity
D) Observability
**Answer: B) Compatibility**
60. **What is the term for the process of searching for information about products or services to
help make a buying decision?**
A) Need recognition
B) Information search
C) Alternative evaluation
D) Purchase decision
61. **Which stage of the adoption process involves deciding to adopt or reject the innovation?**
A) Awareness
B) Interest
C) Trial
D) Adoption
**Answer: D) Adoption**
62. **Which characteristic of an innovation refers to the degree to which the benefits of the
product are visible to others?**
A) Relative advantage
B) Compatibility
C) Observability
D) Trialability
**Answer: C) Observability**
63. **What is the term for factors in the environment that can influence a consumer's decision-
making process?**
A) Social influences
B) Cultural factors
C) Situational influences
D) Psychological factors
76. **Which stage of the adoption process involves communicating with others about the
innovation to gain further understanding or opinions?**
A) Awareness
B) Interest
C) Trial
D) Adoption
**Answer: A) Awareness**
77. **In the diffusion of innovation theory, what characteristic refers to the degree to which the
innovation is perceived as offering improvements over existing products or solutions?**
A) Relative advantage
B) Compatibility
C) Complexity
D) Observability
78. **What is the term for the stage of the consumer decision-making process where a consumer
evaluates the different options available to fulfill a need or want?**
A) Need recognition
B) Information search
C) Alternative evaluation
D) Purchase decision
A) Time constraints
B) Physical surroundings
C) Task definition
D) Antecedent states
80. **What is the term for the process of gathering information about products or services before
making a purchase decision?**
A) Need recognition
B) Information search
C) Alternative evaluation
D) Purchase decision
81. **In the diffusion of innovation theory, what characteristic refers to the degree to which the
innovation is perceived as easy to understand and use?**
A) Relative advantage
B) Compatibility
C) Complexity
D) Trialability
**Answer: D) Trialability**
82. **Which stage of the adoption process involves gaining further understanding or knowledge
about the innovation?**
A) Awareness
B) Interest
C) Trial
D) Adoption
**Answer: B) Interest**
83. **What type of influence might affect a consumer's decision-making process by influencing
their perception of the product's quality or desirability?**
B) Family influence
C) Cultural influence
D) Situational influence
84. **What is the term for the process of evaluating different options available to satisfy a
consumer's need or want?**
A) Need recognition
B) Information search
C) Alternative evaluation
D) Purchase decision
85. **In the diffusion of innovation theory, what characteristic refers to the degree to which the
innovation is perceived as fitting with existing values and experiences?**
A) Relative advantage
B) Compatibility
C) Complexity
D) Observability
**Answer: B) Compatibility**
86. **Which stage of the adoption process involves deciding whether or not to adopt the
innovation?**
A) Awareness
B) Interest
C) Trial
D) Adoption
**Answer: D) Adoption**