Customer Satisfaction Survey Questionnaire

Directions: Please indicate your level of agreement or disagreement with each of these
statements regarding Jollibee. Write “ AGREE” if you AGREE and “DISAGREE” if you
don’t. Write your answer before the number.

1. Do you visit Jollibee regularly?

2. Does the staff at Jollibee are friendly and courteous?
3. Does the portion sizes at Jollibee are satisfactory?
4. Does the Jollibee app is easy to use for ordering food?
5. Does the Jollibee offer a good variety of menu options?
6. Does the Jollibee prices are affordable?
7. Do you like the unique Filipino dishes offered at Jollibee?
8. Does the Jollibee location convenient for you?
9. Does the food at Jollibee is consistently delicious?
10. Do you recommend Jollibee to your friends and family?