Daniel Ganesh

CONTACT The Vyne Residence E-mail: danieljobs62@gmail.com

Taman Sungai Besi Phone: +60 142316962
57100 Kuala Lumpur

PERSONAL A reliable and enthusiastic individual, with previous customer service experience. I enjoy
SUMMARY helping clients, customers and individuals, and solving any problems that they may
have.

WORK Japan External Trade 01/12/2022 — 01/02/2023

EXPERIENCE Organization (JETRO)
Research Assistant
- Collect and analyze data

- Research about Japanese companies in Malaysia and update on Excel

- Summarize project results

- Prepare progress reports

- Prepare other articles, reports and presentations

- Review and edit data to ensure completeness and accuracy of information

- Follow up with subjects to resolve problems or clarify data collected

Shopee 19/12/2019 — 01/03/2020

Seller Support
- Provides prompt and efficient service to Shopee customers through chat

- Work with multiple technology applications and features to resolve Seller contacts

- Demonstrates ownership of every Seller interaction to achieve successful first time

resolution on all contacts

- Demonstrates effective, clear and professional written communication and attention to

detail

- Customer service oriented

- Maintains a positive and professional demeanor always portraying the company in a

positive light and effectively managing sensitive issues

Fitlion 01/03/2019 — 01/05/2019

Retail Assistant cum GYM Sales Support
- Responsible for liaising with customers in order to ensure a transaction goes
smoothly.

- Help customers choose between the company’s array of goods and services, process

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 payments and maintain a high level of customer service.

- Pick and Pack for shipping online orders.

- Responsible for providing support to the sales team and customers during the sales
process and help customers resolve sales related issues in a timely manner, generally
providing real-time support.

- Help the company grow by improving it's sales process and productivity.

- Counting stocks and restocking in the retail shop and warehouse.

QUALIFICATIONS Sijil Pelajaran Malaysia (SPM)

SKILLS SKILLS
Technical/Computer skills
Strong computer technical proficiency in Microsoft Office (Excel ,Word and Powerpoint),
software knowledge and upgrades,pc upgrades,pc maintenance, and many more.
Some electrical skill.

Ability to meet deadlines and work under pressure

Able to maintain control,evaluate what needs to be done and execute a well-organized
plan.I actually enjoy working under pressure,though I believe that proper planning and
good time management will greatly reduce any alarming deadlines.

Enthusiastic ,hardworking and eager to learn

Reliable and trustworthy , with strong work ethic and values. A high achiever in
everything I do.

LANGUAGE - English
Speak, read and write with full competency
- Bahasa Malaysia
Speak ,read and write with full competency
- Tamil
Speak with basic competency

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