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SHNEIDERMAN • PLAISANT • COHEN • JACOBS • ELMQVIST

SIXTH EDITION

DESIGNINGTHE USER INTERFACE

STRATEGIES FOR EFFECTIVE
HUMAN-COMPUTER INTFRAGTION

BIBLIOTECA
UNIVERSIDAD de PALERMO

PEARSON

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Where those desi^ations appear ín this book,and the publisher was aware of a trademark claim, the desig-
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Library of Congress Cataloging-in-Publication Data
Ñames:Shneiderman, Ben,author.|Plaisant, Catherine, author. ( Cohén,
Maxine S., author. ( Jacobs, Steven M., author. ) Elmqvist,
Niklas, author.
Title: Designing the user interface: strategies for effcctive liuman-compulcr
interaction / Ben Shneiderman, University of Maryiand; Catherine Plaisant,
University of Maryland; Maxine Cohén, Nova Southeastern University,Steven
Jacobs, Northem Arizona University; Niklas Elmqvist, University oí
Descn^tion:Sixth Edition. ] Hoboken : Pearson, 2017. [ Includes Índex.
Identifiers: LCCN 2016004995 I ISBN 9780134380384
Subjects: LCSH: Human-computer interaction. ( User interfaces(Computer
systems)
Classification: LCC QA76.9.H85 S54 2016|DDC 004.01/9—dc23
LC record avaiiableal http://Jccn.Ioc.gov/2016004995

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mmsim de p/ilermo biblioteca

PfDcedencia; CjOcaiP 3 18

PEARSON ■ Fecha do ingreso: U ISBN-13: 978-0-13-438038-4

ISBN-10: 0-13-438038-X
 SR

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 CHAPTER

Systems

Designing an object \o be simple and clear takes at least twice

as long os the usual way. It requires concentration at the outset on
how a clear and simple system would work, followed by the steps
required to make it come out that way—steps which are often much
harder and more complex than the ordinory ones. It aiso requires
relentiess pursuit of that simplicity even when obstacles appear
which would seem to stand in the way of that simplicity.

T. H. Nelson
The Home Computer Revolution, 1977

CHAPTER OUTLINE
1.1 Introduction
1.2 Usability Goals and Meosures
1.3 Usability Mofivations
1.4 Goals for Our Profession