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ArtisZeeFloor AXISImageSystem ReplacementOfParts
ArtisZeeFloor AXISImageSystem ReplacementOfParts
Replacement of Parts
AXIS Image System
AXIS Image System SW VC2x
Document Version
Siemens reserves the right to change its products and services at any time.
In addition, manuals are subject to change without notice. The hardcopy documents cor‐
respond to the version at the time of system delivery and/or printout. Versions to hard‐
copy documentation are not automatically distributed. Please contact your local Siemens
office to order a current version or refer to our website http://www.health‐
care.siemens.com.
Disclaimer
Siemens provides this documentation “as is” without the assumption of any liability under
any theory of law.
The content described herein requires superior understanding of our equipment and may
only be performed by qualified personnel who are specially trained for such installation
and/or service.
Copyright
“© Siemens, 2014” refers to the copyright of a Siemens entity such as:
Siemens Healthcare GmbH - Germany
Siemens Aktiengesellschaft - Germany
Siemens Shenzhen Magnetic Resonance Ltd. - China
Siemens Shanghai Medical Equipment Ltd. - China
Siemens Medical Solutions USA Inc. - USA
Siemens Healthcare Diagnostics Inc. - USA and/or
Siemens Healthcare Diagnostics Products GmbH - Germany
1 General Information 13
1.1 Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.1.1 General Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.1.2 Checks in accordance with IEC 62353. . . . . . . . . . . . . . . . . . . . . . 14
1.1.3 Application and Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.1.4 Return of Storage Media containing Personal Patient Data . . . . . 14
1.1.5 Product-specific Safety Information . . . . . . . . . . . . . . . . . . . . . . . 15
1.1.6 Conventions and Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.2 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1.2.1 Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1.3 FRU Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
1.4 PC Hardware Locations and Layouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
1.4.1 BB1 PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
1.4.2 BB2 PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
1.4.3 R640 PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
1.5 Drives Requiring Wiping Clean prior to Return . . . . . . . . . . . . . . . . . . . . . . . 31
2 General Procedures 32
10 Index 334
1.1 Notes
1.1.1.1 System
WARNING
If there is a computer crash during “Service Radiation ON”, radiation is not automatical‐
ly stopped.
If there is a computer crash, immediately press the on-site system emergency off
switch.
WARNING
Even after switching off the system (shutdown), power is still present at the control
cabinet and generator.
If not observed, death or serious bodily injury can occur.
Observe the warning signs in the cabinets.
Switch off the power supply to the X-ray system with the on-site on/off switch.
hm_serv_LabelPowerPresent
CAUTION
When performing the work steps and checks, the general safety information for medi‐
cal products must be observed.
Risk: Personal injury
When performing all activities on the system, the safety information contained in
the operator manuals must be observed.
hm_serv_Operator_manuals
WARNING
Following the replacement of the X-ray tube unit, it is possible that the cables for the
H11.X2 plug-in connection do not have good contact; this can cause the D115 to be
damaged.
Interruption of interventional procedure, eventually death or serious body injury to the
patient.
Check the H11.X2 rotating anode connection if any of the 8 pins have slipped out
when connecting it. If a pin has slipped out, insert it into the connector housing
and make sure there is good seating so that good contact of the plug-in connec‐
tion is ensured.
hm_serv_FixConnectorAfterTubeReplace
After finishing the repair but before turning the system over to the customer, complete
the measurement of the protective earth resistance (ground connection) for every com‐
ponent where the grounding wire was removed. This measurement must be performed
in accordance with the IEC 62353 requirements. Document the measurement in the
service report for future reference.
NOTICE
Possible legal Consequences when returning Storage Media containing Personal
Patient Data
Storage media (e.g. hard drives) that contain personal patient data either must be
wiped clean (data securely deleted) or handed over to the customer.
See ARTD-001.722.01 and ARTD-001.715.01
Follow your country-specific procedure for the Parts Returns process.
Hand over the hard drive(s) to the customer.
WARNING
The fiber-optic communication equipment doing the data transfer between the FD and
"RTC", as well as between "RTC" and the Image System is using, depending on the sys‐
tem type, invisible light of Laser Classes "I" or "3B", i.e. the maximum optical power out‐
put can be up to 500 mW.
Permanent injury to the eyes if looking into the cables
Don't look into the optical cable.
hm_serv_NoteProtectEyes
1.1.6.1 Abbreviations
1.2 Requirements
The service should be performed only by CSEs who have completed a minimum of the
"Artis zee / zeego VCxx" training course.
WARNING
Missing training can result in failure.
Incorrect service can lead to damage for personnel and system.
Service is only permitted by trained personnel.
hm_serv_Training
Common PC components
n PC battery
n FX 1500 graphics board
n NVS 285 graphics board
n Intel® Dual Port Ethernet card
n Service Backup disk drive
n Copra board
n Copra AAQ board
n CD /DVD ROM drive
1.4.1 BB1 PC
This PC contains one PCI socket, 2 PCIX sockets and 3 PCI express sockets. The following
illustration identifies the physical locations of these sockets.
The following table identifies which board has to be installed in which socket:
Tab. 3 BB1 Slot Assignments
The following table gives an overview over the different BB1 revisions:
PC Cause Revisions
IVS-S Stiffener 02
FX380 graphic card 03
New NIC Card and I/O label 04
IVS without floppy drive 05
300 GB replaced 146 GB drive 06
500 GB replaced 250 GB drive
Copra bracket 07
IVS-B Stiffener 02
FX380 graphic card 03
New I/O label 04
IVS without floppy drive 05
300 GB replaced 146 GB drive 06
500 GB replaced 250 GB drive
Copra bracket 07
IAS Stiffener 02
FX380 graphic card 03
IAS without floppy drive 04
300 GB replaced 146 GB drive 05
Copra bracket 06
1.4.2 BB2 PC
This PC contains one PCI socket, 3 PCIX sockets and 4 PCI express sockets. The following
illustration identifies the physical locations of these sockets.
The following table identifies which board has to be installed in which socket:
Tab. 5 BB2 Slot Assignments
1.4.3 R640 PC
This PC contains one PCI socket, 2 PCIX sockets and 3 PCI express sockets. The following
illustration identifies the physical locations of these sockets.
The following table identifies which board has to be installed in which socket:
Tab. 6 R640 Slot Assignments
Axis containers shipped up to VC14 Axis containers shipped beginning with VC20
Fig. 7: AXIS, front cover panel Fig. 8: AXIS, front cover
1 1
Axis containers shipped up to VC14 Axis containers shipped beginning with VC20
1
(1) Securing screws (2x)
1. Loosen the two screws ( 1/Fig. 9 Page 33). 1. Pull the top cover towards the front.
2. Pull the top cover towards to the front. 2. Remove the cover.
3. Remove the cover. 3. Remove the EMI cover.
4. Remove the EMI cover. a) Remove the two screws
a) Remove the three screws ( 1/Fig. 12 Page 33).
( 1/Fig. 11 Page 33). b) Pull the EMI cover to the front.
b) Lift the EMI cover up to remove it. c) Lift the EMI cover up to remove it.
Axis containers shipped up to VC14 Axis containers shipped beginning with VC20
1. Remove the left and right covers from the alu‐ 1. Loosen the four screws
minum channel. ( 1/Fig. 14 Page 34)
2. Remove the left and right screws on the rear 2. Remove the rear cover.
cover.
3. Lift up the rear cover and pull it out.
Fig. 13: AXIS, rear cover panel Fig. 14: Axis, rear cover panel
To avoid electric shock or any damage to the boards, power off the computer and all pe‐
ripheral devices before removing hardware and observe ESD guidelines.
2.4 BB PC Chassis
1. Release the 3 tab latches on the left (open) side of the PC.
- Carefully pull out.
2. Turn the bezel to open it (like a door).
3. Lift up to disengage the hinge tabs and remove the front bezel,
Be careful! The hinge is not secured. The front bezel should be removed to prevent dam‐
age.
1. Insert the bottom hinge tab of the front bezel into the opening in the chassis.
2. Insert the top hinge tab of the front bezel into the slot in the opening in the chassis.
- Lightly pull the bottom hinge tab to the front of the opening.
- Hold the front bezel at approximately a 70 degree angle to the front of the chassis.
Apply light pressure on the hinge side of the bezel to keep the hinge tabs in proper posi‐
tion (i.e. the back of the chassis hinge opening).
1. Remove the latching bolt on the rear edge of the side cover.
2. Pull the latching lever ( 1/Fig. 15 Page 39) to release the side cover.
The side cover move will towards the rear of the PC.
3. Move the side cover away from the chassis.
1. Release the 3 latches on the left (open) side of the PC by carefully pulling out from the
chassis.
2. Turn the bezel to release the other side.
1. Insert the 3 guides of the bezel (right side) into the matching slots in the chassis.
2. Turn the bezel so the 3 latches engage.
Installation of the side access cover is easier if the PC laying on its side (i.e. open side
facing up).
1. Position the side cover, make sure that the tabs along the upper edge are aligned with
the slots in the chassis.
2. Press the latching lever towards the side cover while pressing lightly on the cover to
keep it aligned.
The side cover will move towards the front of the PC.
3. Install the latching bolt on the rear edge of the side cover.
The right click functionality is disabled with the next restart of syngo.
The primary IAS display is shown on the Live monitor in the exam room.
To remove the Bypass video from the Live A, turn off the RTC or disconnect the RTC-
A.X80 BNC connector located on the top of the RTC A.
To view the primary IAS display in the control console, the Artis Workplace monitor can
be disconnected from VDX 1 Monitor output 1 and connected to:
-VDX 2 Monitor output 1 for IAS-A
-VDX 6 Monitor output 1 for IAS-B
To enable the right mouse click functionality, see ( Enabling Right Mouse Click on the
IVS / Page 42).
To identify the physical location of the SAS drive shown in XP Disk Management, do the
following:
1. Press the key sequence to gain access to the Win XP desktop (see the AX PASSWORD
LIST, ID 14522 in the CS Knowledge Base).
2. Press the Windows key on the keyboard to open the Win XP Start menu.
3. Select Programs > Administrative Tools > Computer Management.
The Computer Management window is shown.
4. Click on Disk Management in the left pane of the Computer Management window.
The connected drives are shown in the right pane of the Computer Manage‐
ment window.
5. Right-click the disk description in the lower right pane of the Disk Management win‐
dow.
The Context menu is shown.
7. Use the Target ID number from the Disk Properties to trace the SAS connection on the
motherboard to the drive location.
- Example: Target ID 4 = connector SAS4
- For BB1 PCs, see ( Tab. 7 Page 50).
- For R640 PCs, see ( Tab. 9 Page 56).
For the IAS A/B, use the Remote Desktop Connection as described below or connect a
keyboard/mouse directly to the PC.
To identify the physical location of the SAS drive shown in XP Disk Management, do the
following:
1. Press the key sequence to gain access to the Win XP desktop (see AX PASSWORD LIST,
ID 13982 in the CS Knowledge Base).
2. Double-click on the IAS-A/B.rdp icon to connect through the Windows Remote Desk‐
top to the IAS.
The IAS desktop is shown on the Workplace monitor.
3. Press the Windows key on the keyboard to open the Win XP Start menu.
8. Use the Target ID number from the Disk Properties to trace the SAS connection on the
motherboard to the drive location.
- Example: Target ID 4 = connector SAS4
- For BB1 PCs, see ( Tab. 7 Page 50).
- For R640 PCs, see ( Tab. 9 Page 56).
9. Double-click on the RebootIAS.bat icon to exit the Remote Desktop Connection.
2.10.1 Overview
The SAS and SATA drives are found in the front bottom area of the PC chassis. The drive
bays are numbered 1 (top) through 6 (bottom). The number of drives present depends on
the PC type (IVS or IAS), system configuration (e.g. storage extension) and possibly the
HD drive type/size.
The IVS has its system disk and up to four image disks (Disk 1 to 4 - SAS) in the 3.5” drive
bays.
The IAS has its system disk, image disk and RUH/Service backup restore disk (IAS-A only)
in the 3.5” drive bays.
The Target ID (SAS drives only) from the Windows Disk Management correlates directly to
the Mainboard SAS Connector ID.
If the drives are not located and wired according to the factory default, use the Target ID
from the Windows Disk Management to figure out the corresponding Mainboard SAS
Connector and follow the SAS cable to identify the correct physical device.
1
2 3
2 1
3
2.11.1 Overview
The SAS and SATA drives are found in the front bottom area of the PC chassis. The drive
bays are numbered 1 (top) through 6 (bottom). The number of drives present depends on
the PC type (IVS or IAS), system configuration (e.g. storage extension) and possibly the
HD drive type/size.
The IVS has its system disk and up to four image disks (Disk 1 to 4 mini SASs) in the 3.5”
drive bays.
The IAS has its system disk, image disk and RUH/Service backup restore disk (IAS-A only)
in the 3.5” drive bays.
The Target ID (SAS drives only) from the Windows Disk Management correlates directly to
the Mainboard SAS Connector ID.
If the drives are not located and wired according to the factory default, use the Target ID
from the Windows Disk Management to figure out the corresponding Mainboard SAS
Connector and follow the SAS cable to identify the correct physical device.
2
4
3
(1) SATA Connector, SATA3
(2) mini SAS Connector, SAS0-SAS3
(3) 3.5" drive bay 5: System disk
(4) 3.5'' Drive Bays 1-4: Image disks
4
2
5
1
3
(1) SATA Connector, SATA3
(2) mini SAS Connector, SAS1 and SAS3
(3) 3.5" drive bay 5: RUH / Service Backup Drive
(4) 3.5" drive bay 1: Image Disk
(5) 3.5" drive bay 3: System disk
2.12.1 Overview
The SAS drives are found in the front bottom area of the PC chassis. The drive bays are
numbered 1 (top) through 4 (bottom). The number of drives present depends on the PC
type (IVS or IAS), system configuration (e.g. storage extension), and possibly the HD drive
type/size.
The IVS has the system disk (Disk 0) located at the 5.25” drive bay and up to four image
disks at the 3.5” drive bays.
The IAS has the system disk (Disk 0) located at the first 3.5” drive bay. The image disks are
located at the 3.5” drive bays 2-4.
The Target ID (SAS drives only) from the Windows Disk Management correlates directly to
the Mainboard SAS Connector ID.
If the drives are not located and wired according to the factory default, use the Target ID
from the Windows Disk Management to figure out the corresponding Mainboard SAS
Connector and follow the SAS cable to identify the correct physical device.
2
3
1
(1) SATA Connector, SATA2
(2) SAS Connectors, SAS4 - SAS7
(3) 3.5" Drive Bays 1 - 4: All Image Disks
(4) 5.25" Drive Bay # 2: System Disk
2 4
The IAS requires a keyboard/mouse connected directly to it or the ACE/LEX USB connec‐
tion must be moved from the IVS to the IAS ( Using the ACE (Short or Long) Keyboard
and Mouse on IAS / Page 43)
Shut down the IAS/IVS appllication before executing MonitorSetup.exe.
Reboot the system after MonitorSetup.exe has finished executing.
Press the key sequence to gain access to the Win XP keys.
(AX PASSWORD LIST, ID 13982 in the CS Knowledge Base)
( How to find the AX Password List / Page 41)
Use MonitorSetup.exe only after the monitors/VDX have been correctly connected via
DVI.
Most CD burning programs support creation of a CD from an ISO image file. See your CD
Burning Program Help file for specific instructions.
Always use the latest AX AXIS BIOS CD for the correct PC: BB1 or BB2!
In some cases it will automatically flash and reboot the PC if an older version is installed
(it could be that the update is not visible because 2 graphics cards are installed).
4. Press any key when the flash of the BIOS is completed. This is indicated by a message.
The system CMOS Checksum Bad message can be ignored. The system will pro‐
ceed without any user input and boots again from CD.
Configure the correct BIOS Settings according to the PC.
1. Boot up the PC (with the BIOS CD).
Always use the latest AX AXIS BIOS CD for the correct PC: R640, BB1 or BB2!
a) If configuring IAS-A/B:
- connect the keyboard to the USB port on the front of the PC
- If no LIVE exam monitor is in control room, switch off the RTC.
(IAS primary screen visible on the LIVE exam monitor in the examination
room.)
b) Reboot the PC
c) Press F2 (R640 and BB1) or Del (BB2) during bootup to access the BIOS of the PC.
d) Type in the password to access the BIOS (see the CS Knowledge Base; AX Password
List).
2. If the Quick BIOS Settings are to be used, press F9 to set the BIOS to default values.
3. Make changes to the BIOS to match the parameters shown in the following chapter.
BIOS Settings, Sections:
- Main Settings
- Advanced Settings
- Security Settings
- Power Settings
- Boot Settings
4. Press F10 to exit the BIOS and save the settings.
5. Select YES to confirm Save and Exit.
2.16.1 Introduction
2.16.1.1 Warning
Before you start using the Blancco software, make sure that all files, folders, software ap‐
plications or any other information that you want to save for later use are backed up on
an appropriate medium other than the original hard drive. Data that has been erased
from the hard disk by this program cannot be recovered by any existing method.
WARNING
Selecting the wrong hard disk can result in
loss of data with the use of blancco.
Be sure that the hard disk selected for deletion is the correct one.
1. Insert the “blancco Erasure Software” CD into the PC with the drive(s) to be deleted.
If this is an IAS-A PC, disconnect the service backup drive to prevent accidental loss of
data.
3. Switch on the computer power to boot the system from the CD (if necessary, change
the BIOS boot priority).
The blancco home screen is visible with all identified hard disks of the PC.
4
2
3
1
2. Press Erase.
A warning message appears.
Different Acronis versions are necessary due to different hardware revisions (R640, BB1,
BB2). Not every Acronis version can be used with each software version and hardware.
Please choose the correct combination and click on the link to perform the proper restore
procedure with the suitable Acronis version.
3.1.1.1 Starting the Acronis True Image Echo Workstation (Full Version)
With the R640 IVS, Legacy USB Support must be enabled first in the BIOS for the key‐
With an “Artis Zee Cockpit”, the keyboard and the mouse must be connected directly to
the ACE. Use the keyboard and the mouse from the Cockpit controler.
1. Insert the CD labeled PMS Recovery Full (PN 10502448) into the CD drive of the IVS.
2. Turn off the IVS.
3. Turn on the IVS.
The IVS boots from th CD and the Acronis Rescue Media screen is shown.
Rebooting the IVS (without full power down) can cause an unresponsive keyboard and
mouse in the Acronis program.
4. Click on Acronis True Image EchoWorkstation (Full Version) from the menu;
the Acronis True Image EchoWorkstation window is shown.
5. Remove the CD from the IVS CD drive.
7. Click on OK.
The Acronis True Image EchoWorkstation window is shown again.
If the list is not shown, press the Backspace key once and type \. If the list is still not
available, go back to configure the IP adress again, check Auto configuration again for
the changed network adapter and try another one with the described procedure ( Con‐
figuring the IVS IP Address / Page 70).
1. Select the drive for the system image to be restored to (e.g. Disk 2, not Disk X - Dy‐
namic/GPT).
The status information may show only the size if the drive is new and unfor‐
matted. The status bar should appear orange if the drive is the primary parti‐
tion (e.g. C:\ - restored over existing software) or green if the drive is unalloca‐
ted (e.g. new spare part drive).
2. Click on Next.
If the drive is already partitioned (e.g. returned to stock good or restored over existing
SW), a confirmation window will be displayed:
1. Click on Proceed.
The Operation Progress window is shown.
The IVS reboots after the Backup Image is restored to the system drive.
The restore of an Acronis image starts automatically a SW download to all the compo‐
nents from the IVS. This can take from about 30 to 90 minutes, depending on number of
planes and optional components (e.g. ECC/TSC, DDIS,...).
This is done to ensure that there are no version conflicts between the restored IVS ver‐
sion and the rest of the system components.
Please wait until it finishes and the CMD windows close.
If the reboot stops on windows level with “Invalid license” and a “System Settings
Change” message, wait until the cmd windows are automatically closed in the back‐
ground before you clicking “Yes” for a restart.
Not following this instruction may lead to system software failure.
Check whether the system date and time is correct after the restore.
3.1.1.6 Applying the FX380_Post Restore patch (only for BB1 IVS Bi when replacing ≤ Rev. 02
with ≥ Rev. 03 PC)
The IVS Bi Primary Video Output is set to the Default (640 x 480)
Found New Hardware Wizard pop-up is shown on the IVS Bi primary display.
If an Artis zee Cockpit is connected, it may be necessary to use the keyboard and mouse
that are connected directly to the ACE. It is not always possible to move the Cockpit
mouse to all locations on the screen.
The process takes approximately 20 minutes to complete and the PC will reboot 6 times.
Disregard any error messages unless the process takes longer than 30 minutes.
The FX380 Post Restore fix is complete when the normal IVS workplace screen is shown.
Required only if there have been changes to the system since the date stamp on the re‐
stored Acronis backup section.
1. Select Configuration > Format Image Disk from the Local Service UI.
2. Press OK in the pop-up menu.
Partitioning and formatting is performed.
3. Select Continue to remove the database when the procedure (partitioning and for‐
matting) is finished.
The IVS reboots.
3.1.2.1 Updating the IAS A MAC Address on the IVS with a Managed Switch (only if the com‐
plete PC was replaced)
Currently, systems upgraded to VC21 or systems with the newest Ethernet switch, Mate‐
rial No. 10961681 (beginning Oct. 2013), cannot be handled by the SW as a managed
switch! In this case, skip this section and perform “Updating the IAS A MAC Address on
the IVS without a Managed Switch” later.
1. Insert the CD labeled PMS Rec Rem Agent eth1 (PN 10502450) into the CD drive of
the IAS A.
2. Reboot the IAS A.
The Acronis Bootable Agent is started and waits for the Acronis Console to con‐
nect via the network.
The IP address shown in the window can be ignored.
Network connectivity to the IAS A can be checked by pinging 10.1.1.16 from the IVS.
3.1.2.3 Updating the IAS A MAC Address on the IVS without a Managed Switch (only if the
complete PC was replaced)
Skip this section if ”Updating the IAS A MAC Address on the IVS with a Managed
Switch“ was performed.
8. Select Save and then Exit to leave the System Config menu.
1. Select TestTools > OEM Tools and Tests from the Local Service UI.
2. Click on the radio button for ACRONIS Image Management Console.
3. Click on Go.
4. Select ACRONIS_CONSOLE from the drop-down list.
5. Click on Go.
A pop-up message “External program will run in background” is shown.
6. Click on OK in the message window.
The Acronis True Image Management Console window is shown.
If the connectivity from IVS to 10.1.1.16 (ping) is available, but the log on to the remote
computer is not possible, please repeat the scenario beginning with “Preparing the IAS
A”.
1. Select the drive for the system image to be restored to (e.g. Disk 2, not Disk X - Dy‐
namic/GPT or the 500 GB Backup Disk).
The status information may show only the size if the drive is new and unfor‐
matted. The status bar should appear orange if the drive is the primary parti‐
tion (e.g. C:\ - restored over existing software) or green if the drive is unalloca‐
ted (e.g. new spare part drive).
2. Click on Next.
If the drive is already partitioned (e.g. returned to stock good or restored over existing
SW), a confirmation window will be displayed:
6. Click on Next.
A summary of operations to be performed is shown.
1. Click on Proceed.
The Operation Progress window is shown.
An Information pop-up is shown with the completion status (e.g. success or
failure).
2. Click on OK in the Information pop-up.
3. Select Reboot the Remote Computer from the or Pick a Tool list.
1. Select Connect > Exit from the top menu of the Acronis window.
The Acronis application closes.
2. Click on Exit in the Local Service UI.
3. Click on Exit in the Local Service UI.
4. Click on Home in the Local Service UI.
The Local Service UI Home page is shown.
3.1.2.10 Applying the FX380 Post Restore Patch (only for BB1 IVS when replacing a ≤ Rev. 02
with ≥ Rev. 03 PC)
The primary IAS Video Output is set to the default (640 x 480).
Found New Hardware Wizard pop-up is shown on the IAS primary display.
1. Insert the FX380_Post Restore CD (shipped with the spare part replacement PC).
2. Connect to the affected IAS via remote desktop:
a) Press the key sequence to enable access to the Win XP functions (see the AX PASS‐
WORD LIST, ID 13982 in the CS Knowledge Base).
Win XP functions are enabled.
b) Press Win + d.
The IVS desktop is shown.
c) Double-click on the IAS-A.rdp icon to connect to the affected IAS .
The remote desktop connection is made and the IAS desktop is shown.
3. Press Win + r .
The Windows Run dialog box opens.
4. Type R:\FX380_PostRestore.exe.
- The Browse button can also be used to select the file.
5. Click on OK.
A pop-up is shown with message:
Continue with Acronis Post-install
(Default OK in 10 sec.)
6. Click on OK or wait for a timeout.
The FX380 Post Restore patch runs.
If a keyboard/mouse is locally connected, do not press any keys or click on any buttons!
The process takes approximately 20 minutes to complete and the PC will reboot 6 times.
Disregard any error messages unless the process takes longer than 30 minutes.
The FX380 post restore fix is complete when the normal IAS Live screen is shown.
3.1.2.11 Correcting the Drive Letter of the Service Drive and Format of the E: Drive
1. Press the key sequence to enable access to the Win XP functions (see the AX PASS‐
WORD LIST, ID 13982 in the CS Knowledge Base).
Win XP functions are enabled.
2. Press Win + d.
The IVS desktop is shown.
3. Double-click on the IAS-A.rdp icon to connect to the IAS A.
The Remote Desktop Connection window is shown.
4. Double-click on the format_e.bat icon on the IAS desktop.
A Windows CMD window will open and the following is shown:
Formatting e: drive would delete all existing files ...
Press any key to continue...”
5. Press the Space bar.
The CMD window closes.
6. Press Win + r .
The Windows Run dialog box opens.
7. Type C:\AXIOM\service\bin\IASPartition.bat.
- The Browse button can also be used to select the file.
8. Click on OK.
The service backup disk drive is:
- partitioned
- assigned drive letter I:
- The volume name is set to ArtisSys_Image_Backup.
- The ImageShare shared folder is created.
- The DataBackup shared folder is created.
9. Press Win + e.
Windows Explorer opens.
10. Check to ensure that the following are correct for the image drive (MED_PIXEL E:).
Wait for the IAS to finish booting before continuing. It is possible that another system
restart (IVS and IAS) is necessary, if the IAS is not reachable in the following Config
Check.
Local Service UI should still be open to the Home page.
If not, open Local Service UI and continue.
a) Select Configuration > (Artis System) Config Check from the Local Service UI.
Config Check runs and the number of Conflicts are shown at the top of the
page.
b) Correct any conflicts by clicking on the AutoConf button in the footer bar of the
Config Check window.
a) Select Configuration > (Artis System) Version Check from the Local Service UI.
A Version Check runs.
b) Click on OK if the pop-up window is shown stating that inconsistencies were de‐
tected! The exception status has been set!
c) Resolve any version conflicts by using the following:
- Click on the Refresh button; sometimes components do not respond fast enough.
- Perform a software download to the component(s) that show(s) a conflicting ver‐
sion.
- Check whether the component is turned on if not reachable is shown in the Ac‐
tual Version column.
- Continue troubleshooting the component and/or CAN communication.
d) Click on Exit to leave the Version Check window.
3.1.3.1 Updating the IAS B MAC Address on the IVS with a Managed Switch (only if the com‐
plete PC was replaced)
Currently, systems upgraded to VC21 or systems with the newest Ethernet switch, Mate‐
rial No. 10961681 (beginning Oct. 2013), cannot be handled by the SW as a managed
switch! In this case, skip this section and perform “Updating the IAS B MAC Address on
the IVS without a Managed Switch” later.
1. Insert the CD labeled PMS Rec Rem Agent eth1 (PN 10502450) into the CD drive of
the IAS B.
2. Reboot the IAS B.
The Acronis Bootable Agent is started and waits for the Acronis Console to con‐
nect via the network.
The IP address shown in the window can be ignored.
Network connectivity to the IAS B can be checked by pinging 10.1.1.17 from the IVS.
3.1.3.3 Updating the IAS B MAC Address on the IVS without a Managed Switch (only if the
complete PC was replaced)
Skip this section if ”Updating the IAS B MAC Address on the IVS with a Managed
Switch“ was performed.
1. Select TestTools > OEM Tools and Tests from the Local Service UI.
2. Click on the radio button for ACRONIS Image Management Console.
3. Click on Go.
4. Select ACRONIS_CONSOLE from the drop-down list.
5. Click on Go.
A pop-up message “External program will run in background” is shown.
6. Click on OK in the message window.
The Acronis True Image Management Console window is shown.
3.1.3.5 Updating the IAS B MAC Address on the IVS without a Managed Switch (only if the
complete PC was replaced)
2. Select the Error check box for Severity and Developer from the Facility drop-down
menu and press Go.
There should be a message such as: "AX_SF 0 BOOTSTRAP_SER:
00:E0:81:B5:8A:17 Client not configured".
3. Highlight and copy the MAC address (bold text example under step 2).
4. Navigate to Local Service->Configuration->Update Mac (RTCs).
5. Paste the MAC address in the box for IAS B and press Save and Exit.
6. Advance with Next to select the System Config configuration menu.
7. Close the Information Window with OK.
8. Select Save and then Exit to leave the System Config menu.
If the connectivity from IVS to 10.1.1.16 (ping) is available, but the log on to the remote
computer is not possible, please repeat the scenario beginning with “Preparing the IAS
B”.
6. Click on OK.
The ImageShare and DataSave shared folders are shown in the File name:
drop-down list.
7. Select \\10.1.1.16\ImageShare\ from the File name: drop-down list.
The drop-down list shows the available backup files files on the Service Backup
disk drive (e.g. IASBC14B_090428Backup.tib).
If the list is not shown, press the Backspace key once and type \.
1. Select the drive for the system image to be restored to (e.g. Disk 2, not Disk X - Dy‐
namic/GPT.
The status information may show only the size if the drive is new and unfor‐
matted. The status bar should appear orange if the drive is the primary parti‐
tion (e.g. C:\ - restored over existing software) or green if the drive is unalloca‐
ted (e.g. new spare part drive).
2. Click on Next.
If the drive is already partitioned (e.g. returned to stock good or restored over existing
SW), a confirmation window will be displayed:
1. Click on Proceed.
The Operation Progress window is shown.
An Information pop-up is shown with the completion status (e.g. success or
failure).
2. Click on OK in the Information pop-up.
3. Select Reboot the Remote Computer from the or Pick a Tool list.
1. Select Connect > Exit from the top menu of the Acronis window.
The Acronis application closes.
2. Click on Exit in the Local Service UI.
3. Click on Exit in the Local Service UI.
4. Click on Home in the Local Service UI.
The Local Service UI Home page is shown.
3.1.3.11 Applying the FX380 Post Restore Patch (only for BB1 IVS when replacing a ≤ Rev. 02
with ≥ Rev. 03 PC)
The primary IAS Video Output is set to the default (640 x 480).
A Found New Hardware Wizard pop-up is shown on the IAS primary display.
1. Insert the FX380_Post Restore CD (shipped with the spare part replacement PC).
2. Connect to the affected IAS via remote desktop:
a) Press the key sequence to enable access to the Win XP functions (see the AX PASS‐
WORD LIST, ID 13982 in the CS Knowledge Base).
Win XP functions are enabled.
b) Press Win + d.
The IVS desktop is shown.
c) Double-click on the IAS-B.rdp icon to connect to the affected IAS .
The remote desktop connection is made and the IAS desktop is shown.
3. Press Win + r .
The Windows Run dialog box opens.
4. Type R:\FX380_PostRestore.exe.
- The Browse button can also be used to select the file.
5. Click on OK.
A pop-up is shown with message:
Continue with Acronis Post-install
(Default OK in 10 sec.)
6. Click on OK or wait for a timeout.
The FX380 post restore patch runs.
If a keyboard/mouse is locally connected, do not press any keys or click on any buttons!
The process takes approximately 20 minutes to complete and the PC will reboot 6 times.
Disregard any error messages unless the process takes longer than 30 minutes.
The FX380 post restore fix is complete when the normal IAS Live screen is shown.
1. Press the key sequence to enable access to the Win XP functions (see the AX PASS‐
WORD LIST, ID 13982 in the CS Knowledge Base).
Win XP functions are enabled.
2. Press Win + d.
The IVS desktop is shown.
3. Double-click on the IAS-B.rdp icon to connect to the IAS B.
The Remote Desktop Connection window is shown.
4. Double-click on the format_e.bat icon on the IAS desktop.
A Windows CMD window will open and the following is shown:
Formatting e: drive would delete all existing files ...
Press any key to continue...”
5. Press the Space bar.
The CMD window closes.
6. Press Win + e.
Windows Explorer opens.
7. Check to ensure that the following are correct for the image drive (MED_PIXEL E:).
- MED_PIXEL exists in the list of drives.
- The drive letter is E:
8. Close Windows Explorer.
9. Press Win + d.
10. Double-click on Reboot IAS.bat on the IAS B desktop.
11. Click on OK to close the pop-up window.
The IAS B reboots.
Wait for the IAS to finish booting before continuing. It is possible that another system
restart (IVS and IAS) is necessary, if the IAS is not reachable in the following Config
Check.
Local Service UI should still be open to the Home page.
If not, open Local Service UI and continue.
a) Select Configuration > (Artis System) Config Check from the Local Service UI.
Config Check runs and the number of conflicts are shown at the top of the
page.
b) Correct any conflicts by clicking on the AutoConf button in the footer bar of the
Config Check window.
c) Click on Exit to leave the Config Check window.
a) Select Configuration > (Artis System) Version Check from the Local Service UI.
A Version Check runs.
b) Click on OK if the pop-up window is shown stating that inconsistencies were de‐
tected! The exception status has been set!
c) Resolve any version conflicts by using the following:
- Click on the Refresh button; sometimes components do not respond fast enough.
- Perform a software download to the component(s) that show(s) a conflicting ver‐
sion.
- Check whether the component is turned on if not reachable is shown in the Ac‐
tual Version column.
- Continue troubleshooting the component and/or CAN communication.
d) Click on Exit to leave the Version Check window.
With an “Artis zee Cockpit”, the keyboard and the mouse must be connected directly to
the ACE. Use the keyboard and the mouse from the Cockpit controller.
1. Insert the CD labeled PMS Recovery One4All (PN 10848459) into the CD drive of the
IVS.
2. Turn off the IVS.
Rebooting the IVS (without full power down) can cause an unresponsive keyboard and
mouse in the Acronis program.
1. Click on Manage this machine locally from the Pick a Task list.
The Acronis Backup & Recovery 11.5 window is shown.
You can check whether the connection to the IAS-A Service Backup Disk is established.
Select Actions - Start shell to open a cmd shell. Enter ping 10.1.1.16 and press Return.
If you get no reply (timeout), go back to configure the IP address again, check Auto con‐
figuration again for the changed network adapter and try another one (ethx) using the
procedure described under ( AXAQ-000.888.04). Press ALT+F1 to end the cmd shell.
2
3
Occasionally the disk is already selected and this results in a dimmed Ok button. In that
case, press Cancel and go on.
2. Click on Close if the Last result shows Succeeded on the Task Tabcard.
The Acronis Backup & Recovery 11.5 window is shown.
3. Click on Actions - Exit.
The Acronis Bootable Agent is shown.
4. Click on Reboot.
The IVS reboots.
The restore of an Acronis image automatically starts a SW download to all the compo‐
nents from the IVS. This can take about 20 to 60 minutes, depending on number of
planes and optional components (e.g. ECC/TSC, DDIS,...).
This is done to ensure that there are no version conflicts between the restored IVS ver‐
sion and the rest of the system components.
Please wait until it finishes and the CMD windows close.
If the reboot stops on the Windows level with “Invalid license” and a “System Settings
Change” message is displayed, wait until the cmd windows are automatically closed in
the background before clicking on “Yes” for a restart.
Not following this instruction may lead to a system software failure.
Check whether the system date and time are correct after the restore.
Required only if there have been changes to the system since the date stamp in the re‐
stored Acronis backup section.
ter generation of this backup. If changes were made since generation of the restored
backup image and you need to establish the latest (saved) system configuration, re‐
store of the configuration to the components should be performed now.
Perform a Restore of the System Configuration Data
- Select the appropriate version under CB Doc > Installation > Software and perform
the restore under System Back/Restore -> Restoring a System Disk Backup -> Re‐
storing the System Configuration Data.
1. Select Configuration > Format Image Disk from the Local Service UI.
2. Press OK in the pop-up menu.
Partitioning and formatting is performed.
3. Select Continue to remove the database when the procedure (partitioning and for‐
matting) is finished.
The IVS reboots.
3.2.2.1 Updating the IAS A MAC Address on the IVS with a Managed Switch (only if the com‐
plete PC was replaced)
Currently, systems upgraded to VC21 or systems with the newest Ethernet switch, Mate‐
rial No. 10961681 (beginning Oct. 2013), cannot be handled by the SW as a managed
switch! In this case, skip this section and perform “Updating the IAS A MAC Address on
the IVS without a Managed Switch” later.
1. Insert the CD labeled PMS Recovery One4All (PN 10848459) into the CD drive of the
IAS A.
2. Reboot the IAS A.
The Acronis Bootable Agent is started and waits for the Acronis Console to con‐
nect via the network.
If not, there was no IP address assigned to the IAS A and the restore will not work.
In this case, reboot the IAS again.
Switch off the RTC A to make the IAS primary screen visible on the Live monitor in the
examination room instead of the bypass image.
3.2.2.3 Updating the IAS A MAC Address on the IVS without a Managed Switch (only if the
complete PC was replaced)
Skip this section if ”Updating the IAS A MAC Address on the IVS with a Managed
Switch“ was performed.
1. Select TestTools > OEM Tools and Tests from the Local Service UI.
2. Click on the radio button for ACRONIS Image Management Console.
3. Click on Go.
4. Select ACRONIS_CONSOLE from the drop-down list.
5. Click on Go.
A pop-up message External program will run in background is shown.
6. Click on OK in the message window.
The Acronis Backup and Recovery 11.5 window is shown.
1. A warning window is shown (if Acronis is used for the first time).
Select the checkmark for Do not show this message again and click Close.
2. Select Manage a remote machine.
3. Type 10.1.1.16 for the computer.
4. Click on OK.
Leave the user name and password empty under Options
If the connectivity from IVS to 10.1.1.16 (ping) is available, but the log on to the remote
computer is not possible, please repeat the scenario beginning with “Preparing the IAS
A”.
2
3
Occasionally the disk is already selected and this results in a dimmed Ok button. In that
case, press Cancel and go on.
2. Click on Close if the Last result shows Succeeded on the Task Tabcard.
The Acronis Backup & Recovery 11 window is shown.
3. Click on Connect - Exit.
4. Press the Reset button on the IAS A to reboot the PC.
1. Select Connect > Exit from the top menu of the Acronis window.
The Acronis application closes.
2. Click on Exit in the Local Service UI.
3. Click on Exit in the Local Service UI.
4. Click on Home in the Local Service UI.
The Local Service UI Home page is shown.
3.2.2.9 Correcting the Drive Letter of the Service Drive and Format of the E: Drive
1. Press the key sequence to enable access to the Win 7 functions (see the AX PASS‐
WORD LIST, ID 13982 in the CS Knowledge Base).
Win XP functions are enabled.
2. Press Win + d.
The IVS desktop is shown.
3. Double-click on the IAS-A.rdp icon to connect to the IAS A.
The Remote Desktop Connection window is shown.
4. Double-click on the format_e.bat icon on the IAS desktop.
A Windows CMD window will open and the following is shown:
Formatting e: drive would delete all existing files ...
Press any key to continue...”
5. Press the Space bar.
The CMD window closes.
6. Press Win + r .
The Windows Run dialog box opens.
7. Type C:\AXIOM\service\bin\IASPartition.bat.
- The Browse button can also be used to select the file.
8. Click on OK.
The service backup disk drive is:
- partitioned
- assigned drive letter I:
- The volume name is set to ArtisSys_Image_Backup.
- The ImageShare shared folder is created.
- The DataBackup shared folder is created.
9. Press Win + e.
Windows Explorer opens.
10. Check to ensure that the following are correct for the image drive (MED_PIXEL E:).
Wait for the IAS to finish booting before continuing. It is possible that another system
restart (IVS and IAS) is necessary if the IAS is not reachable in the following Config
Check.
Local Service UI should still be open to the Home page.
If not, open Local Service UI and continue.
a) Select Configuration > (Artis System) Config Check from the Local Service UI.
Config Check runs and the number of conflicts is shown at the top of the page.
b) Correct any conflicts by clicking on the AutoConf button in the footer bar of the
Config Check window.
c) Click on Exit to leave the Config Check window.
2. Perform a Version Check.
a) Select Configuration > (Artis System) Version Check from the Local Service UI.
A Version Check runs.
b) Click on OK if the pop-up window is shown stating that inconsistencies were de‐
tected! The exception status has been set!
c) Resolve any version conflicts by using the following:
- Click on the Refresh button; sometimes components do not respond fast enough.
- Perform a software download to the component(s) that show(s) a conflicting ver‐
sion.
- Check whether the component is turned on if not reachable is shown in the Ac‐
tual Version column.
- Continue troubleshooting the component and/or CAN communication.
d) Click on Exit to leave the Version Check window.
3.2.3.1 Updating the IAS B MAC Address on the IVS with a Managed Switch (only if the com‐
plete PC was replaced)
Currently, systems upgraded to VC21 or systems with the newest Ethernet switch, Mate‐
rial No. 10961681 (beginning Oct. 2013), cannot be handled by the SW as a managed
switch! In this case, skip this section and perform “Updating the IAS B MAC Address on
the IVS without a Managed Switch” later.
1. Insert the CD labeled PMS Recovery One4All (PN 10848459) into the CD drive of the
IAS B.
2. Reboot the IAS B.
The Acronis Bootable Agent is started and waits for the Acronis Console to con‐
nect via the network.
The IP address shown in the window can be ignored.
Network connectivity to the IAS B can be checked by pinging 10.1.1.17 from the IVS.
3.2.3.3 Updating the IAS B MAC Address on the IVS without a Managed Switch (only if the
complete PC was replaced)
Skip this section if ”Updating the IAS B MAC Address on the IVS with a Managed
Switch“ was performed.
1. Select TestTools > OEM Tools and Tests from the Local Service UI.
2. Click on the radio button for ACRONIS Image Management Console.
3. Click on Go.
4. Select ACRONIS_CONSOLE from the drop-down list.
5. Click on Go.
A pop-up message External program will run in background is shown.
6. Click on OK in the message window.
The Acronis Backup and Recovery 11 window is shown.
1. A warning window is shown (if Acronis is used for the first time).
Select the checkmark for Do not show this message again and click on Close.
2. Select Manage a remote machine.
3. Type 10.1.1.17 for the computer.
4. Click on OK.
Leave the user name and password empty under Options
5. Click on OK.
If the connectivity from IVS to 10.1.1.17 (ping) is available, but the log on to the remote
computer is not possible, please repeat the scenario beginning with “Preparing the IAS
A”.
2
3
Occasionally the disk is already selected and this results in a dimmed Ok button. In that
case, press Cancel and go on.
2. Click on Close if the Last result shows Succeeded on the Task Tabcard.
The Acronis Backup & Recovery 11 window is shown.
3. Click on Actions - Exit.
The Acronis Bootable Agent is shown.
4. Select Reboot the Remote Computer from the or Pick a Tool list.
1. Select Connect > Exit from the top menu of the Acronis window.
The Acronis application closes.
2. Click on Exit in the Local Service UI.
3. Click on Exit in the Local Service UI.
4. Click on Home in the Local Service UI.
The Local Service UI Home page is shown.
1. Press the key sequence to enable access to the Win 7 functions (see the AX PASS‐
WORD LIST, ID 13982 in the CS Knowledge Base).
Win XP functions are enabled.
2. Press Win + d.
The IVS desktop is shown.
3. Double-click on the IAS-B.rdp icon to connect to the IAS B.
The Remote Desktop Connection window is shown.
4. Double-click on the format_e.bat icon on the IAS desktop.
A Windows CMD window will open and the following is shown:
Formatting e: drive would delete all existing files ...
Press any key to continue...”
5. Press the Space bar.
The CMD window closes.
6. Press Win + e.
Windows Explorer opens.
7. Check to ensure that the following are correct for the image drive (MED_PIXEL E:).
- MED_PIXEL exists in the list of drives.
- The drive letter is E:
8. Close Windows Explorer.
9. Press Win + d.
10. Double-click on Reboot IAS.bat on the IAS B desktop.
11. Click on OK to close the pop-up window.
The IAS B reboots.
Wait for the IAS to finish booting before continuing. It is possible that another system
restart (IVS and IAS) is necessary if the IAS is not reachable in the following Config
Check.
Local Service UI should still be open to the Home page.
If not, open Local Service UI and continue.
a) Select Configuration > (Artis System) Config Check from the Local Service UI.
Config Check runs and the number of conflicts is shown at the top of the page.
b) Correct any conflicts by clicking on the AutoConf button in the footer bar of the
Config Check window.
c) Click on Exit to leave the Config Check window.
2. Perform a Version Check.
a) Select Configuration > (Artis System) Version Check from the Local Service UI.
A Version Check runs.
b) Click on OK if the pop-up window is shown stating that inconsistencies were de‐
tected! The exception status has been set!
c) Resolve any version conflicts by using the following:
- Click on the Refresh button; sometimes components do not respond fast enough.
- Perform a software download to the component(s) that show(s) a conflicting ver‐
sion.
- Check whether the component is turned on if not reachable is shown in the Ac‐
tual Version column.
- Continue troubleshooting the component and/or CAN communication.
If a BB2 replacement for a R640 or BB1, Acronis Restore Process is not working !!! The
shipped BB2 PC must be installed with the correct COEM and application disks.
1. IAS or IVS
2. IAS or IVS
4.1.1 Requirements
4.1.3 Removal
1. Remove the side cover of the BB1 ( Removing the Side Access Cover of the
BB / Page 37).
2. Unplug the cables (power and IDE data) from the CD / DVD drive.
3. Remove the front cover of the BB1 ( Removing the Front Bezel of the BB / Page 37).
4. Press the violet plastic clips towards each other to release the drive.
5. Carefully move the drive out from the rear to the front.
6. Remove the violet plastic guides from the sides of the CD / DVD drive.
- 2x Philips screws on each guide.
4.1.4 Installation
1. Check the jumper on the rear of the new drive to ensure that it is programmed as
“master”.
2. Attach the violet plastic guides to the sides of the CD / DVD drive.
- 2x Philips screws on each guide.
3. Carefully insert the new drive from the front towards the back into the correct posi‐
tion.
- The plastic clips should latch into the chassis.
4. Carefully plug in the cables (power and IDE data) on the back on the CD / DVD drive.
5. Install the front cover of the BB1 ( Installing the Front Bezel of the BB / Page 37).
6. Install the side cover of the BB1 ( Installing the Side Access Cover of the
BB / Page 38).
4.1.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
3. Close the container.
4.1.5.2 Software:
Requires a keyboard connected directly to the IAS or the ACE/LEX USB connection must
be moved from the IVS to the IAS ( Using the ACE (Short or Long) Keyboard and Mouse
on IAS / Page 43)
2. Check the boot device priority in the BIOS and correct it if it is incorrect.
- CD-ROM should be the first boot device.
- System drive should be the second boot device.
- No other devices should be in the list.
3. Boot the system into the normal operating mode.
4.2.1 Requirements
7. Unplug the cables (power and SATA data) from the disk drive. Make sure to press
down the silver tab when disconnecting the SATA cable.
Failure to do so will damage the cable locking mechanism or the mating disk drive con‐
nector.
8. Press the metal clips towards each other to release the drive.
9. Carefully move the drive out from the rear to the front.
4.2.3 Installation
The revision level of the BB1 PC must be updated if the bracket is readapted. For IAS (No.
10521004) also mark Rev. 06 and for IVS-S/IVS-B (No. 10521005/10521007) Rev. 07
(see ( 1/Fig. 80 Page 172)).
1. Insert the Copra board (if not already done) through the rear guide bracket and into
the motherboard PCI slot. Make sure that it is correctly inserted in the slot and is not
bent ( 1/Fig. 37 Page 111).
1
2
1
3. Push the end of the bracket towards the Copra board, see ( Fig. 39 Page 112).
Fig. 39: Bracket in position
4.2.4 Removal
1. Unclamp the Copra bracket from the Copra card. Use a small screwdriver
( Fig. 41 Page 112) if the bracket is tight.
Fig. 40: Removal of the Copra bracket Fig. 41: Assistance for removal
4.2.5 Startup
1. Press the metal clips towards each other to move the drive back into position and
close the front fan door (2 knurled knobs).
2. Plug in all cables (power and SATA data) from the disk drive(s).
3. Close the covers of the BB PC. Place the PC back on the carriage and plug in all the
cables that were removed previously.
4. Place the BB PC back in the Axis container and carefully slide back the carriage.
4.3.1 Requirements
4.3.3 Removal
1. Remove the side cover of the BB1 ( Removing the Side Access Cover of the
BB / Page 37).
2. With IAS-A only:
a) Remove the front cover of the BB1 ( Removing the Front Bezel of the
BB / Page 37).
b) Open the front fan door (2 knurled knobs).
c) Release the latches on the service backup disk drive by pressing the spring clips to‐
wards each other.
d) Pull the service backup disk drive forward so that the cables (power and data) and
drive do not interfere with the removal of the COPRA AAQ board.
3. If there is a Copra bracket, follow the removal description under COPRA bracket.
( COPRA Bracket / Page 180)
4. Remove the screw securing the board in place.
5. Pull the board out of the PCI slot.
4.3.4 Installation
1. Insert the new board into the PCI slot, make sure that it is correctly inserted in the slot
and is not bent.
2. If there is a Copra bracket, follow the installation description under COPRA Brack‐
et( COPRA Bracket / Page 180).
3. Thread in the securing screw for the COPRA AAQ card.
4. With IAS-A only:
a) Push the service backup disk drive towards the back until the spring clips are fully
engaged.
b) Close the front fan door (2 knurled knobs).
c) Install the front cover of the BB1 ( Installing the Front Bezel of the BB / Page 37).
5. Install the side cover of the BB1 ( Installing the Side Access Cover of the
BB / Page 38).
4.3.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
3. Close the container.
4.3.5.2 Software:
4.4.1 Requirements
4.4.3 Removal
1. Remove the side cover of the BB1 ( Removing the Side Access Cover of the
BB / Page 37).
2. Remove the front cover of the BB1 ( Removing the Front Bezel of the BB / Page 37).
4.4.4 Installation
1. Insert the new board into the PCI slot, make sure that it is correctly inserted in the slot
and is not bent.
2. Install the securing screw for the COPRA card.
3. If there is a Copra bracket, follow the installation description under ( COPRA Brack‐
et / Page 180).
4. Push the system disk drive towards the back until the spring clips are fully engaged.
5. Close the front fan door (2 knurled knobs).
6. Install the front cover of the BB1 ( Installing the Front Bezel of the BB / Page 37).
7. Install the side cover of the BB1 ( Installing the Side Access Cover of the
BB / Page 38).
4.4.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
3. Close the container.
4.4.5.2 Software:
Replace the Intel Pro 1000 PT only with an Intel Pro 1000 PT.
Replace the Intel Pro 1000 CT only with an Intel Pro 1000 CT.
4.5.1 Requirements
4.5.3 Removal
1. Remove the side cover of the BB1 PC ( Removing the Side Access Cover of the
BB / Page 37).
2. Remove the screw securing the board in place.
3. Pull the board out of the PCI slot.
4.5.4 Installation
1. Insert the new board into the PCI slot, make sure that it is correctly seated.
2. Install the securing screw for the Ethernet adapter.
3. Install the side cover of the BB1 PC ( Installing the Side Access Cover of the
BB / Page 38).
4.5.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps on the APD2 module.
3. Close the container.
4.5.5.2 Software:
Disabling Network boot on the single Port NIC (Pro 1000 CT)
Always use the newest BIOS CD
Box Build BIOS V09 CD or higher is required for this!
1
2
4.6.1 Requirements
4.6.3 Removal
1. Remove the side cover of the BB1 ( Removing the Side Access Cover of the
BB / Page 37).
4.6.4 Installation
1. Insert the new board into the PCI slot, make sure that it is correctly seated.
The clip on the motherboard automatically engages when the board is inserted
correctly
2. Install the securing screw for the graphics card.
3. Install the side cover of the BB1 ( Installing the Side Access Cover of the
BB / Page 38).
4.6.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage completely back and reverse all steps for the APD2 module.
3. Close the container.
4.6.5.2 Software:
4.7.1 Requirements
This storage media must be wiped clean (data securely deleted) before being returned to
the Return Center.
For details and additional time requirements, see ( Return of Storage Media containing
Personal Patient Data / Page 14).
The drive can be wiped clean by using blancco, please see ( blancco - Erasure Soft‐
ware / Page 64).
2. Remove the PC from the Axis container ( Removing the PC from the AXIS Container
/ Page 36).
4.7.3 Removal
1. Remove the side cover of the BB1 ( Removing the Side Access Cover of the
BB / Page 37).
2. Unplug the cables (power and SATA data) from the IAS backup disk drive. Make sure
to press down the silver tab when disconnecting the SATA cable.
Failure to do so will damage the cable locking mechanism or the mating disk drive con‐
nector.
3. Back out 4 full turns from its current position to release the cam clamp on the drive
bay stiffener.
4. Remove the front cover of the BB1 ( Removing the Front Bezel of the BB / Page 37).
5. Open the front fan door (2 knurled knobs).
6. Press the metal clips towards each other to release the drive.
7. Carefully move the drive out from the rear to the front.
8. Remove the metal guides from the sides of the disk drive.
- 2x screws on each guide (T15 Torx or flat screwdriver).
4.7.4 Installation
(No configuration jumpers required.)
1. Attach the metal guides to the sides of the disk drive.
- 2x screws on each guide (T15 Torx or flat screwdriver).
2. Carefully insert the new drive from the front towards the back into the correct posi‐
tion.
- The metal clips should latch into the chassis.
3. Carefully plug in the cables (power and SAS data) on the back on the disk drive.
4. Stiffener Installation
Fig. 51: Stiffener (IAS)
3
1 2
4.7.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps on the APD2 module.
4.7.5.2 Software:
Requires a keyboard connected directly to the IAS or the ACE/LEX USB connection must
be moved from the IVS to the IAS ( Using the ACE (Short or Long) Keyboard and Mouse
on IAS / Page 43)
1. Press the key sequence to enable access to the WinXP functions (see the AX PASS‐
WORD LIST, ID 13982 in the CS Knowledge Base).
WinXP functions are enabled.
2. Press Win + d.
The IVS desktop is shown.
3. Double-click the IAS-A.RDP icon to connect to the IAS A.
The Remote Desktop Connection window is shown.
4. Press Win + r.
The Windows Run dialog box opens.
5. Type C:\AXIOM\service\bin\IASPartition.bat.
- The Browse button can also be used to select the file.
6. Click on OK.
The service backup disk drive is:
- partitioned
- assigned drive letter I:
- the volume name is set to ArtisSys_Image_Backup
- the ImageShare shared folder is created
- the DataSave shared folder is created
4. Check to ensure that the ImageShare and DataSave folders exist on I:.
5. Check to ensure that the ImageShare and DataSave folders are shared.
6. Close Windows Explorer.
7. Press Win + d.
8. Double-click the Reboot IAS.bat on the IAS A desktop.
9. Click on OK to close the pop-up window.
The IAS A reboots.
1. Create a new system backup for the IVS, IAS A (IAS B) and Robot (KPC) if applicable.
- VC20: ( Creating a System Disk Backup / AXA4-000.816.07)
2. Generate a configuration data backup.
- VC20: ( Backup of the Configuration Data / AXA4-000.816.07)
4.8.1 Requirements
1. Power off the image system, see section ( Powering off the Image System
/ Page 35).
2. Remove the AXIS container covers, see section ( Opening the AXIS Container
/ Page 32).
3. Remove the PC from the Axis container ( Removing the PC from the AXIS Container
/ Page 36).
4.8.3 Removal
1. Remove the side cover of the BB1 ( Removing the Side Access Cover of the
BB / Page 37).
2. Unplug the cables (power and SATA data) from the IAS system disk drive. Make sure
to press down the silver tab when disconnecting the SATA cable.
Failure to do so will damage the cable locking mechanism or the mating disk drive con‐
nector.
3. Back out 4 full turns from its current position to release the cam clamp on the drive
bay stiffener.
4. Remove the front cover of the BB1 ( Removing the Front Bezel of the BB / Page 37).
5. Open the front fan door (2 knurled knobs).
6. Press the metal clips towards each other to release the drive.
7. Carefully move the drive out from the rear to the front.
8. Remove the metal guides from the sides of the disk drive.
- 2x screws on each guide (T15 Torx or flat screwdriver).
4.8.4 Installation
(No configuration jumpers required.)
1. Attach the metal guides to the sides of the disk drive.
- 2x screws on each guide (T15 Torx or flat screwdriver).
2. Carefully insert the new drive from the front towards the back into the correct posi‐
tion.
- The metal clips should latch into the chassis.
3. Carefully plug in the cables (power and SAS data) on the back on the disk drive.
4. Stiffener Installation
Fig. 54: Stiffener (IAS)
3
1 2
4.8.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
4.8.5.2 Software:
Requires a keyboard connected directly to the IAS or the ACE/LEX USB connection must
be moved from the IVS to the IAS ( Using the ACE (Short or Long) Keyboard and Mouse
on IAS / Page 43)
4.9.1 Requirements
This storage media must be wiped clean (data securely deleted) before being returned to
the Return Center.
For details and additional time requirements, see ( Return of Storage Media containing
Personal Patient Data / Page 14).
The drive can be wiped clean by using blancco, please see ( blancco - Erasure Soft‐
ware / Page 64).
1. Power off the image system, see section ( Powering off the Image System
/ Page 35).
2. Remove the AXIS container covers, see section ( Opening the AXIS Container
/ Page 32).
3. Remove the PC from the Axis container ( Removing the PC from the AXIS Container
/ Page 36).
4.9.3 Removal
1. Remove the side cover of the BB1 ( Removing the Side Access Cover of the
BB / Page 37).
2. Unplug the cables (power and SATA data) from the disk drive. Make sure to press
down the silver tab when disconnecting the SATA cable.
Failure to do so will damage the cable locking mechanism or the mating disk drive con‐
nector.
3. Back out 4 full turns from its current position to release the cam clamp
( 1/Fig. 57 Page 138) on the drive bay stiffener(s).
Fig. 57: IAS, drive bay stiffener Fig. 58: IVS, drive bay stiffeners
4. Remove the front cover of the BB1 ( Removing the Front Bezel of the BB / Page 37).
5. Open the front fan door (2 knurled knobs).
6. Press the metal clips towards each other to release the drive.
7. Carefully move the drive out from the rear to the front.
8. Remove the metal guides from the sides of the disk drive.
- 2x screws on each guide (T15 Torx or flat screwdriver).
4.9.4 Installation
(No configuration jumpers required.)
1. Attach the metal guides to the sides of the disk drive.
- 2x screws on each guide (T15 Torx or flat screwdriver).
2. Carefully insert the new drive from the front towards the back into the correct posi‐
tion.
- The metal clips should latch into the chassis.
3. Carefully plug in the cables (power and SAS data) on the back on the disk drive.
4. Stiffener Installation
Fig. 59: Stiffener installation (IVS-B)
3 2
7. Install the side cover of the BB1 ( Installing the Side Access Cover of the
BB / Page 38).
4.9.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
4.9.5.2 Software:
The IAS requires that a keyboard be connected directly to it or the ACE/LEX USB connec‐
tion must be moved from the IVS to the IAS ( Using the ACE (Short or Long) Keyboard
and Mouse on IAS / Page 43).
1. Enable the windows key (see the AX PASSWORD LIST, ID 13982 in the CS Knowledge
Base).
2. Press Windows key d to access the IVS desktop.
3. Double-click on the IAS-A.rdp or IAS-B.rdp icon to connect to the selected IAS.
4. Press Win + d to access the IAS desktop.
5. Double-click on the format_e.bat icon on the IAS desktop.
A Windows CMD window will open and the following is shown:
create a script helper file
select the DiskPart tool
copy Diag.ima
done.
6. Double-click on the Reboot IAS.bat icon on the IAS desktop.
7. Click on Cancel to terminate the RDP Reconnect pop-up.
8. Wait for the IAS to finish booting (approximately 2 minutes).
9. Select Local Service > Test tools > Hardware tests.
10. Select IAS A(B): HW Inventory check, depending on the PC that was repaired.
11. Select the Creating a new snapshot checkbox.
12. Press Go in the syngo status bar.
13. Select OK in the Microsoft Internet Explorer pop-up window.
After approx 90 sec., a new inventory snapshot is created (indicated by a
passed message behind IAS: HW Inventory check or IVS: HW Inventory check).
14. Close the Local Service UI.
4.10.1 Requirements
This storage media must be wiped clean (data securely deleted) before being returned to
the Return Center.
For details and additional time requirements, see ( Return of Storage Media containing
Personal Patient Data / Page 14).
The drive can be wiped clean by using blancco, please see ( blancco - Erasure Soft‐
ware / Page 64).
1. Power off the image system, see section ( Powering off the Image System
/ Page 35).
2. Remove the AXIS container covers, see section ( Opening the AXIS Container
/ Page 32).
3. Remove the PC from the Axis container ( Removing the PC from the AXIS Container
/ Page 36).
4.10.3 Removal
1. Remove the side cover of the BB1 ( Removing the Side Access Cover of the
BB / Page 37).
2. Unplug the cables (power and SATA data) from the disk drive. Make sure to press
down the silver tab when disconnecting the SATA cable.
Failure to do so will damage the cable locking mechanism or the mating disk drive con‐
nector.
3. Remove the front cover of the BB1 ( Removing the Front Bezel of the BB / Page 37).
4. Open the front fan door (2 knurled knobs).
5. Back out 4 full turns from its current position to release the cam clamp
( 1/Fig. 62 Page 144) on the drive bay stiffener(s).
6. Press the metal clips towards each other to release the drive.
7. Carefully move the drive out from the rear to the front.
8. Remove the metal guides from the sides of the disk drive.
- 2x screws on each guide (T15 Torx or flat screwdriver).
4.10.4 Installation
(No configuration jumpers required.)
1. Attach the metal guides to the sides of the disk drive.
- 2x screws on each guide (T15 Torx or flat screwdriver).
2. Carefully insert the new drive from the front towards the back into the correct posi‐
tion.
- The metal clips should latch into the chassis.
3. Carefully plug in the cables (power and SATA data) on the back on the disk drive.
4. Stiffener Installation
Fig. 63: Stiffener installation (IVS-B)
3 2
7. Install the side cover of the BB1 ( Installing the Side Access Cover of the
BB / Page 38).
4.10.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
4.10.5.2 Software:
1. Restore IVS System Backup ( Restore of the IVS (PC/System Drive replaced or corrupt
Software) / Page 70).
3
2
1 1 2
2
(1) Side fan (1) Side fan
(2) 4x Philips screws (2) Cable tie
(3) Side fan cable connector
4.11.1 Requirements
4.11.3 Removal
1. Remove the side cover of the BB1 ( Removing the Side Access Cover of the
BB / Page 37).
2. Cut the cable tie holding the fan cable to the side access cover.
3. Remove the 4 Philips screws that hold the fan.
4. Remove the fan from the PC chassis.
4.11.4 Installation
1. Install the replacement fan using the 4 Philips screws.
CAUTION
Install fan with correct air flow direction!
The PC may overheat causing intermittent problems or device failure.
On an IVS, the side fan blows air out of the PC.
On an IAS, the side fan blows air into the PC.
2. Secure the fan cable to the fix point with a cable tie.
3. Install the side cover of the BB1 ( Installing the Side Access Cover of the
BB / Page 38).
4.11.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
3. Close the container.
4.11.5.2 Software:
1
2
1 2
3
4
4
4.12.1 Requirements
4.12.3 Removal
1. Remove the side cover of the BB1 ( Removing the Side Access Cover of the
BB / Page 37).
2. Disconnect the fan cable from the motherboard connector (FAN 2)
( 4/Fig. 67 Page 151).
3. Remove the front cover of the BB1 ( Removing the Front Bezel of the BB / Page 37).
4. Open the front fan door (2 knurled knobs) ( 1/Fig. 66 Page 151).
5. Cut the cable tie (if existing) that is securing the fan cable to the floor of the PC cabi‐
net ( 4/Fig. 66 Page 151).
To install/remove the fan cable and/or gain access to the cable tie, it may require that the
hard drives in the lower 3.5” drive bays be removed. This depends on the PC type (e.g.
IVS, IAS-A, IAS-B).
- When reconnecting the hard drives, make sure that they are connected to the correct
SAS/SATA ports.
If the connections are not correct, it is possible that the PC will not boot.
4.12.4 Installation
1. Install the replacement fans onto the metal fan door, using the 4 Philips screws for
each ( 2/Fig. 66 Page 151).
CAUTION
Install fan with correct air flow direction!
The PC may overheat causing intermittent problems or device failure.
The front fans blow air into the PC.
4. Secure the fan cable with a cable tie (if fix point is existing) to the floor of the PC cabi‐
net ( 4/Fig. 66 Page 151).
To install/remove the fan cable and/or gain access to the cable tie, it may require that the
hard drives in the lower 3.5” drive bays be removed. This depends on the PC type (e.g.
IVS, IAS-A, IAS-B).
- When reconnecting the hard drives, make sure that they are connected to the correct
SAS/SATA ports.
If the connections are not correct, it is possible that the PC will not boot.
5. Close the front fan door (2 knurled knobs) ( 1/Fig. 66 Page 151).
6. Install the front cover of the BB1 ( Installing the Front Bezel of the BB / Page 37).
7. Install the side cover of the BB1 ( Installing the Side Access Cover of the
BB / Page 38).
4.12.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
3. Close the container.
4.12.5.2 Software:
2 1
2
1
3
4
3
(1) Free cable connector, side fan
(2) FAN 3 connector, rear fan
Rear Side View Inside View (3) FAN 4 connector, power supply fan
(4) FAN 2 connector, front fans
(1) Rear fan
(2) 4x Philips screws
(3) Fan cable connection (FAN 3 on Motherboard)
4.13.1 Requirements
3. Remove the PC from the Axis container ( Removing the PC from the AXIS Container
/ Page 36).
4.13.3 Removal
1. Remove the side cover of the BB1 ( Removing the Side Access Cover of the
BB / Page 37).
2. Disconnect the fan cable from the motherboard connector (FAN 3).
3. Remove the 4 Philips screws that hold the fan.
4. Remove the fan from the PC chassis.
4.13.4 Installation
1. Install the replacement fan using the 4 Philips screws.
CAUTION
Install fan with correct air flow direction!
The PC may overheat causing intermittent problems or device failure.
The rear fan blows air out of the PC.
4.13.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
3. Close the container.
4.13.5.2 Software:
4.14.1 Requirements
Fig. 70: Power supply (successor) Fig. 71: Power supply cables
3
1 1
2 4
5 6
(1) CPU1 power connection (1) CPU1 power connection cable
(2) Power cable for DVD drive, Motherboard Power 2 and PC side fan (2) Power cable for DVD drive, Motherboard Power 2 and
(3) Power cable for HDDs PC side fan
(4) Power cable for HDDs (biplane only) (3) Power cable for HDDs (2x in the case of a biplane sys‐
(5) Motherboard power connection tem)
(6) CPU0 power connection
4.14.3 Removal
1. Remove the side cover of the BB1 ( Removing the Side Access Cover of the
BB / Page 37).
2. Carefully cut through all zip ties.
3. Label or make a note of the power supply connections (motherboard and drives) and
the routing of the cables and then disconnect all of them.
4.14.4 Installation
Fig. 74: PC Power Supply
3
5 6
4
(1) CPU1 power connection
(2) Power cable for DVD drive, Motherboard Power 2, PC side fan
(3) Power cable for HDDs
(4) Power cable for HDDs (biplane only)
(5) CPU0 power connection
(6) Motherboard power connection
1. Insert the new power supply into the case and attach it with the 4 screws on the back.
2. Connect all power connectors and attach the cables as they were before.
3. Add cable ties to better guide the cables.
Fig. 75: Adding cable ties
4.14.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
3. Close the container.
4.15.1 Requirements
4.15.3 Removal
1. Remove the side cover of the BB1 ( Removing the Side Access Cover of the
BB / Page 37).
2. Remove the screw securing the board in place.
3. Pull the board out of the PCI slot.
4.15.4 Installation
1. Insert the new board into the PCI slot, make sure that it is correctly seated.
2. Install the securing screw for the graphics card.
3. Install the side cover of the BB1 ( Installing the Side Access Cover of the
BB / Page 38).
4.15.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage completely back and reverse all steps on the APD2 module.
3. Close the container.
4.15.5.2 Software:
4.16 PC Battery
Fig. 77: PC battery
2
1
4.16.1 Requirements
1. Power off the image system, see section ( Powering off the Image System
/ Page 35).
2. Remove the AXIS container covers, see section ( Opening the AXIS Container
/ Page 32).
3. Remove the PC from the Axis container ( Removing the PC from the AXIS Container
/ Page 36).
4.16.3 Removal
1. Remove the side cover of the BB1 ( Removing the Side Access Cover of the
BB / Page 37).
2. Put the unit on its side so that you can easily access the boards.
3. Remove the FX1500/FX380 card from PCI Slot 6.
4. Remove the Ethernet adapter card (only in the IVS) from PCI Slot 5; see section
( Removal / Page 121).
5. Remove the NVS 285 graphics card (only in the IVS) from PCI Slot 4; see section
( Removal / Page 164).
6. Push the latch in the direction shown by arrow 1 ( 1/Fig. 77 Page 166).
7. Remove the battery.
Lithium batteries are hazardous materials. Dispose of them properly. See the Safety>Dis‐
posal Instructions ( Artis dB / AXA4-070.861.01).
4.16.4 Installation
1. Insert the new battery in the direction shown by arrow 2 ( 2/Fig. 77 Page 166).
2. Push the battery into the socket until it snaps in place, make sure that it is correctly
installed.
3. Install the FX 1500/FX380 card in PCI Slot 6.
4. Install the Ethernet adapter card (only in the IVS) into PCI Slot 5; see section ( Instal‐
lation / Page 121).
5. Install the NVS 285/FX380 graphics card (only in the IVS) into PCI Slot 4.
6. Install the side cover of the BB1 ( Installing the Side Access Cover of the
BB / Page 38).
4.16.5 Startup
1. Put the PC on the carriage and connect all the cables that were previously disconnec‐
ted.
2. Carefully push in the carriage completely and reverse all steps on the APD2 module.
3. Close the container.
The IAS requires that a keyboard be connected directly to it or the ACE/LEX USB connec‐
tion must be moved from the IVS to the IAS ( Using the ACE (Short or Long) Keyboard
and Mouse on IAS / Page 43) or using a separate USB keyboard with USB extension.
Disconnect the power lead from the RTC to see the IAS BIOS on an Exam room monitor.
All IAS-A/B revisions have the same connections. Only the IVS-S/IVS-B have different con‐
nections as shown.
All revisions are compatible with each other. For detailed information see ( Overview
Box Build (IVS/IAS) revisions / Page 24).
The only restriction is the restore of the Acronis Iamge with some revisions, see ( Restor‐
ing the Software (Acronis Restore versus Software Installation) / Page 172).
Fig. 78: BB1 IVS-S Rev. 01/02/03/04, Network and Video connections
4.17.1 Requirements
See ( Return of Storage Media containing Personal Patient Data / Page 14).
The drive can be wiped clean by using blancco, please see ( blancco - Erasure Soft‐
ware / Page 64).
4.17.3 Removal
1. Remove the PC from the Axis container ( Removing the PC from the AXIS Container
/ Page 36).
2. Remove the parts to be moved to the new PC:
- Single plane IVS with Storage Extension 4: remove the second image disk drive
( Removal / Page 138).
- IAS A: remove the RUH/Service backup disk drive ( Removal / Page 128).
4.17.4 Installation
It is recommended that the boards (e.g. Copra(/AAQ)) be checked for proper seating on
the motherboard before proceeding.
4.17.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps on the APD2 module.
4.17.5.2 Software:
The IAS requires that a keyboard be connected directly to it or the ACE/LEX USB connec‐
tion must be moved from the IVS to the IAS ( Using the ACE (Short or Long) Keyboard
and Mouse on IAS / Page 43).
Press the power button on the front panel if the PC does not turn on when powering up
the system from the ACE.
2. Configure the BIOS; see ( Updating the BIOS with CD / Page 60).
- For IAS (No. 10521004): if revision 06 is marked, check whether another revision
level is marked and use the lower one for the following tables (see
( 2/Fig. 80 Page 172) as an example)
- For IVS-S (No. 10521005) and IVS-B (No. 10521007): if revision 07 is marked,
check whether another revision level is marked and use the lower one for the fol‐
lowing tables
This scenario is possible because the Copra bracket is readapted to all revisions.
2. Use the tables below to select the proper path:
Tab. 12 IVS-B and IAS Box Build PC Replacement, Acronis Restore versus SW Install
1. FX380_PostRestore CD is delivered with Spare Part IAS and IVS-B with ≥ Rev. 03
3. Perform the necessary action for the corresponding SW version and the roll-back type
according to the tables above:
Tab. 14 VC21A
Tab. 15 SW Installation
With an Acronis Restore to the IVS, the initial setup screen may be shown when entering
Configuration. Continue with the initial setup process (e.g. > next -Version Check- ...) un‐
til complete before updating the PC serial number.
1. After the software download, select Local Service > Test tools > Hardware tests.
2. Select IAS: HW Inventory check or IVS: HW Inventory check.
3. Select the Creating a new snapshot checkbox.
4. Press Go in the Syngo status bar.
5. Select OK in the pop-up Microsoft Internet Explorer window.
After approx 90 sec., a new inventory snapshot is created (indicated by a
passed message behind IAS: HW Inventory check or IVS: HW Inventory check).
LSS Inventory
At this point it must be ensured that all IVS/IAS PCs configured earlier in ( Artis Hardware
Inventory / AXA4-000.816.10) are registered in the LSS Inventory list. The correct LSS reg‐
istration is prerequisite for future system updates (particularly remote updates).
1. Select Control > Artis HW/SW Inventory in the Service SW home menu.
The CM Reporting Server page will open.
2. Click on View Managed Devices under Inventory Information.
A list with one IVS and one IAS (two IAS on biplane systems) is shown.
The configured IVS/IAS PCs must be displayed with the correct material/serial
numbers as well as the IP/MAC address.
3. If the IVS/IAS are shown correctly, select Exit and skip to work step 5.
4. If the IVS and/or IAS is/are missing, select LSS Inventory and wait until the result
Performed LSS Inventory successfully is displayed.
a) If the IVS/IAS are shown correctly, select Exit and skip to work step 5.
or
b) If still not all IVS/IAS are shown, go to Configuration > Artis Hardware Inventory
and make sure that material and serial numbers are entered correctly and select
Save > Exit > Finish, then check again whether all IVS/IAS are shown.
(If an error message is displayed, System Management (LSS) is not installed; go to
Configuration > System Mgmt/Agent controls, set the checkmark for Installed
and select Go. When finished, restart the system and make sure that the IVS/IAS
are shown correctly).
5. When finished, select Home to return to the Service SW home menu.
5.1.1 Requirements
5.1.3 Removal
1. Remove the side cover of the BB1 ( Removing the Side Access Cover of the
BB / Page 37).
2. Unplug the cables (power and IDE data) from the CD / DVD drive.
3. Remove the front cover of the BB1 ( Removing the Front Bezel of the BB / Page 37).
4. Press the violet plastic clips towards each other to release the drive.
5. Carefully move the drive out from the rear to the front.
6. Remove the violet plastic guides from the sides of the CD / DVD drive.
- 2x Philips screws on each guide.
5.1.4 Installation
1. Check the jumper on the rear of the new drive to ensure that it is programmed as
“master”.
2. Attach the violet plastic guides to the sides of the CD / DVD drive.
- 2x Philips screws on each guide.
3. Carefully insert the new drive from the front towards the back into the correct posi‐
tion.
- The plastic clips should latch into the chassis.
4. Carefully plug in the cables (power and IDE data) on the back on the CD / DVD drive.
5. Install the front cover of the BB1 ( Installing the Front Bezel of the BB / Page 37).
6. Install the side cover of the BB1 ( Installing the Side Access Cover of the
BB / Page 38).
5.1.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
3. Close the container.
5.1.5.2 Software:
Requires a keyboard connected directly to the IAS or the ACE/LEX USB connection must
be moved from the IVS to the IAS ( Using the ACE (Short or Long) Keyboard and Mouse
on IAS / Page 43)
2. Check the boot device priority in the BIOS and correct it if it is incorrect.
- CD-ROM should be the first boot device.
- System drive should be the second boot device.
- No other devices should be in the list.
3. Boot the system into the normal operating mode.
5.2.1 Requirements
7. Unplug the cables (power and SATA data) from the disk drive. Make sure to press
down the silver tab when disconnecting the SATA cable.
Failure to do so will damage the cable locking mechanism or the mating disk drive con‐
nector.
8. Press the metal clips towards each other to release the drive.
9. Carefully move the drive out from the rear to the front.
5.2.3 Installation
1. Insert the Copra board (if not already done) through the rear guide bracket and into
the motherboard PCI slot. Make sure that it is correctly inserted in the slot and is not
bent ( 1/Fig. 86 Page 181).
1
2
1
3. Push the end of the bracket towards the Copra board, see ( Fig. 88 Page 182).
Fig. 88: Bracket in position
5.2.4 Removal
1. Unclamp the Copra bracket from the Copra card. Use a small screwdriver
( Fig. 90 Page 182) if the bracket is tight.
Fig. 89: Removal of the Copra bracket Fig. 90: Assistance for removal
5.2.5 Startup
1. Press the metal clips towards each other to move the drive back into position and
close the front fan door (2 knurled knobs).
2. Plug in all cables (power and SATA data) from the disk drive(s).
3. Press the metal clips towards each other to release the drive.
4. Carefully move the drive out from the rear to the front.
5. Close the covers of the BB PC. Place the PC back on the carriage and plug in all the
cables that were removed previously.
6. Place the BB PC back in the Axis container and carefully slide back the carriage.
7. Close the container.
5.3.1 Requirements
5.3.3 Removal
1. Remove the side cover of the BB ( Removing the Side Access Cover of the
BB / Page 37).
2. With IAS-A only:
a) Remove the front cover of the BB ( Removing the Front Bezel of the
BB / Page 37).
b) Open the front fan door (2 knurled knobs).
c) Release the latches on the service backup disk drive by pressing the spring clips to‐
wards each other.
d) Pull the service backup disk drive forward so that the cables (power and data) and
drive do not interfere with the removal of the COPRA AAQ board.
3. If there is a Copra bracket, follow the removal description under ( COPRA Brack‐
et / Page 180).
4. Remove the screw securing the board in place.
5. Pull the board out of the PCI slot.
5.3.4 Installation
1. Insert the new board into the PCI slot, make sure that it is correctly inserted in the slot
and is not bent.
2. If there is a Copra bracket, follow the installation description under ( COPRA Brack‐
et / Page 180).
3. Thread in the securing screw for the COPRA AAQ card.
4. With IAS-A only:
a) Push the service backup disk drive towards the back until the spring clips are fully
engaged.
b) Close the front fan door (2 knurled knobs).
c) Install the front cover of the BB ( Installing the Front Bezel of the BB / Page 37).
5. Install the side cover of the BB ( Installing the Side Access Cover of the BB / Page 38).
5.3.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
3. Close the container.
5.3.5.2 Software:
5.4.1 Requirements
5.4.3 Removal
1. Remove the side cover of the BB PC ( Removing the Side Access Cover of the
BB / Page 37).
2. Remove the front cover of the BB PC ( Removing the Front Bezel of the BB / Page 37).
5.4.4 Installation
1. Insert the new board into the PCI slot, make sure that it is correctly inserted in the slot
and is not bent.
2. Install the securing screw for the COPRA card.
3. If there is a Copra bracket, follow the installation description under ( COPRA Brack‐
et / Page 180).
4. Push the system disk drive towards the back until the spring clips are fully engaged.
5. Close the front fan door (2 knurled knobs).
6. Install the front cover of the BB PC ( Installing the Front Bezel of the BB / Page 37).
7. Install the side cover of the BB PC ( Installing the Side Access Cover of the
BB / Page 38).
5.4.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
3. Close the container.
5.4.5.2 Software:
Replace the Intel Pro 1000 PT only with an Intel Pro 1000 PT.
Replace the Intel Pro 1000 CT only with an Intel Pro 1000 CT.
5.5.1 Requirements
5.5.3 Removal
1. Remove the side cover of the BB PC ( Removing the Side Access Cover of the
BB / Page 37).
2. Remove the screw securing the board in place.
3. Pull the board out of the PCI slot.
5.5.4 Installation
1. Insert the new board into the PCI slot, make sure that it is correctly seated.
2. Install the securing screw for the Ethernet adapter.
3. Install the side cover of the BB PC ( Installing the Side Access Cover of the
BB / Page 38).
5.5.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps on the APD2 module.
3. Close the container.
5.5.5.2 Software:
Disabling Network boot on the single Port NIC (Pro 1000 CT)
1
2
5.6.1 Requirements
This storage media must be wiped clean (data securely deleted) before being returned to
the Return Center.
For details and additional time requirements, see ( Return of Storage Media containing
Personal Patient Data / Page 14).
The drive can be wiped clean by using blancco, please see ( blancco - Erasure Soft‐
ware / Page 64).
2. Remove the PC from the Axis container ( Removing the PC from the AXIS Container
/ Page 36).
5.6.3 Removal
1. Remove the side cover of the BB PC ( Removing the Side Access Cover of the
BB / Page 37).
2. Unplug the cables (power and SATA data) from the IAS backup disk drive. Make sure
to press down the silver tab when disconnecting the SATA cable.
Failure to do so will damage the cable locking mechanism or the mating disk drive con‐
nector.
3. Remove the front cover of the BB PC ( Removing the Front Bezel of the BB / Page 37).
4. Open the front fan door (2 knurled knobs).
5. Press the metal clips towards each other to release the drive.
6. Carefully move the drive out from the rear to the front.
7. Remove the metal guides from the sides of the disk drive.
- 2x screws on each guide (T15 Torx or flat screwdriver).
5.6.4 Installation
(No configuration jumpers required.)
1. Attach the metal guides to the sides of the disk drive.
- 2x screws on each guide (T15 Torx or flat screwdriver).
2. Carefully insert the new drive from the front towards the back into the correct posi‐
tion.
- The metal clips should latch into the chassis.
3. Carefully plug in the cables (power and SATA data) on the back on the disk drive.
4. Close the front fan door (2 knurled knobs).
5. Install the front cover of the BB PC ( Installing the Front Bezel of the BB / Page 37).
6. Install the side cover of the BB PC ( Installing the Side Access Cover of the
BB / Page 38).
5.6.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps on the APD2 module.
5.6.5.2 Software:
Requires a keyboard connected directly to the IAS or the ACE/LEX USB connection must
be moved from the IVS to the IAS ( Using the ACE (Short or Long) Keyboard and Mouse
on IAS / Page 43)
1. Press the key sequence to enable access to the WinXP functions (see the AX PASS‐
WORD LIST, ID 13982 in the CS Knowledge Base).
WinXP functions are enabled.
2. Press Win + d.
The IVS desktop is shown.
3. Double-click the IAS-A.RDP icon to connect to the IAS A.
The Remote Desktop Connection window is shown.
4. Press Win + r.
The Windows Run dialog box opens.
5. Type C:\AXIOM\service\bin\IASPartition.bat.
- The Browse button can also be used to select the file.
6. Click on OK.
The service backup disk drive is:
- partitioned
- assigned drive letter I:
- the volume name is set to ArtisSys_Image_Backup
- the ImageShare shared folder is created
- the DataSave shared folder is created
1. Create a new system backup for the IVS, IAS A (IAS B) and Robot (KPC) if applicable.
- VC20: ( Creating a System Disk Backup / AXA4-000.816.07)
2. Generate a configuration data backup.
- VC20: ( Backup of the Configuration Data / AXA4-000.816.07)
5.7.1 Requirements
1. Power off the image system, see section ( Powering off the Image System
/ Page 35).
2. Remove the AXIS container covers, see section ( Opening the AXIS Container
/ Page 32).
3. Remove the PC from the Axis container ( Removing the PC from the AXIS Container
/ Page 36).
5.7.3 Removal
1. Remove the side cover of the BB2 ( Removing the Side Access Cover of the
BB / Page 37).
2. Unplug the cables (power and SATA data) from the IAS system disk drive. Make sure
to press down the silver tab when disconnecting the SATA cable.
Failure to do so will damage the cable locking mechanism or the mating disk drive con‐
nector.
3. Back out 4 full turns from its current position to release the cam clamp on the drive
bay stiffener.
4. Remove the front cover of the BB.
5. Open the front fan door (2 knurled knobs).
6. Press the metal clips towards each other to release the drive.
7. Carefully move the drive out from the rear to the front.
8. Remove the metal guides from the sides of the disk drive.
- 2x screws on each guide (T15 Torx or flat screwdriver).
5.7.4 Installation
(No configuration jumpers required.)
1. Attach the metal guides to the sides of the disk drive.
- 2x screws on each guide (T15 Torx or flat screwdriver).
2. Carefully insert the new drive from the front towards the back into the correct posi‐
tion.
- The metal clips should latch into the chassis.
3. Carefully plug in the cables (power and SAS data) on the back on the disk drive.
4. Stiffener Installation
Fig. 101: Stiffener (IAS)
3
1 2
5.7.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
5.7.5.2 Software:
Requires a keyboard connected directly to the IAS or the ACE/LEX USB connection must
be moved from the IVS to the IAS ( Using the ACE (Short or Long) Keyboard and Mouse
on IAS / Page 43)
5.8.1 Requirements
This storage media must be wiped clean (data securely deleted) before being returned to
the Return Center.
For details and additional time requirements, see ( Return of Storage Media containing
Personal Patient Data / Page 14).
The drive can be wiped clean by using blancco, please see ( blancco - Erasure Soft‐
ware / Page 64).
1. Power off the image system, see section ( Powering off the Image System
/ Page 35).
2. Remove the AXIS container covers, see section ( Opening the AXIS Container
/ Page 32).
3. Remove the PC from the Axis container ( Removing the PC from the AXIS Container
/ Page 36).
5.8.3 Removal
1. Remove the side cover of the BB PC ( Removing the Side Access Cover of the
BB / Page 37).
2. Unplug the cables (power and SATA data) from the disk drive. Make sure to press
down the silver tab when disconnecting the SATA cable.
Failure to do so will damage the cable locking mechanism or the mating disk drive con‐
nector.
3. Back out 4 full turns from its current position to release the cam clamp
( 1/Fig. 104 Page 205) on the drive bay stiffener(s).
Fig. 104: IAS, drive bay stiffener Fig. 105: IVS, drive bay stiffeners
4. Remove the front cover of the BB PC ( Removing the Front Bezel of the BB / Page 37).
5. Open the front fan door (2 knurled knobs).
6. Press the metal clips towards each other to release the drive.
7. Carefully move the drive out from the rear to the front.
8. Remove the metal guides from the sides of the disk drive.
- 2x screws on each guide (T15 Torx or flat screwdriver).
5.8.4 Installation
(No configuration jumpers required.)
1. Attach the metal guides to the sides of the disk drive.
- 2x screws on each guide (T15 Torx or flat screwdriver).
2. Carefully insert the new drive from the front towards the back into the correct posi‐
tion.
- The metal clips should latch into the chassis.
3. Carefully plug in the cables (power and SAS data) on the back on the disk drive.
4. Stiffener Installation
Fig. 106: Stiffener installation (IVS-B)
3 2
5.8.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
5.8.5.2 Software:
The IAS requires that a keyboard be connected directly to it or the ACE/LEX USB connec‐
tion must be moved from the IVS to the IAS ( Using the ACE (Short or Long) Keyboard
and Mouse on IAS / Page 43).
1. Enable the windows key (see the AX PASSWORD LIST, ID 13982 in the CS Knowledge
Base).
2. Press Windows key d to access the IVS desktop.
3. Double-click on the IAS-A.rdp or IAS-B.rdp icon to connect to the selected IAS.
4. Press Win + d to access the IAS desktop.
5. Double-click on the format_e.bat icon on the IAS desktop.
A Windows CMD window will open and the following is shown:
create a script helper file
select the DiskPart tool
copy Diag.ima
done.
6. Double-click on the Reboot IAS.bat icon on the IAS desktop.
7. Click on Cancel to terminate the RDP Reconnect pop-up.
8. Wait for the IAS to finish booting (approximately 2 minutes).
9. Select Local Service > Test tools > Hardware tests.
10. Select IAS A(B): HW Inventory check, depending on the PC that was repaired.
11. Select the Creating a new snapshot checkbox.
12. Press Go in the syngo status bar.
13. Select OK in the Microsoft Internet Explorer pop-up window.
After approx 90 sec., a new inventory snapshot is created (indicated by a
passed message behind IAS: HW Inventory check or IVS: HW Inventory check).
14. Close the Local Service UI.
5.9.1 Requirements
This storage media must be wiped clean (data securely deleted) before being returned to
the Return Center.
For details and additional time requirements, see ( Return of Storage Media containing
Personal Patient Data / Page 14).
The drive can be wiped clean by using blancco, please see ( blancco - Erasure Soft‐
ware / Page 64).
1. Power off the image system, see section ( Powering off the Image System
/ Page 35).
2. Remove the AXIS container covers, see section ( Opening the AXIS Container
/ Page 32).
3. Remove the PC from the Axis container ( Removing the PC from the AXIS Container
/ Page 36).
5.9.3 Removal
1. Remove the side cover of the BB PC ( Removing the Side Access Cover of the
BB / Page 37).
2. Unplug the cables (power and SATA data) from the disk drive. Make sure to press
down the silver tab when disconnecting the SATA cable.
Failure to do so will damage the cable locking mechanism or the mating disk drive con‐
nector.
3. Remove the front cover of the BB ( Removing the Front Bezel of the BB / Page 37).
4. Open the front fan door (2 knurled knobs).
5. Back out 4 full turns from its current position to release the cam clamp
( 1/Fig. 109 Page 211) on the drive bay stiffener(s).
6. Press the metal clips towards each other to release the drive.
7. Carefully move the drive out from the rear to the front.
8. Remove the metal guides from the sides of the disk drive.
- 2x screws on each guide (T15 Torx or flat screwdriver).
5.9.4 Installation
(No configuration jumpers required.)
1. Attach the metal guides to the sides of the disk drive.
- 2x screws on each guide (T15 Torx or flat screwdriver).
2. Carefully insert the new drive from the front towards the back into the correct posi‐
tion.
- The metal clips should latch into the chassis.
3. Carefully plug in the cables (power and SATA data) on the back on the disk drive.
4. Stiffener Installation
Fig. 110: Stiffener installation (IVS-B)
3 2
5.9.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
5.9.5.2 Software:
1. Restore IVS System Backup ( Restore of the IVS (PC/System Drive replaced or corrupt
Software) / Page 70).
2
(1) Side fan
(2) 4x Philips screws
5.10.1 Requirements
5.10.3 Removal
1. Remove the side cover of the BB PC ( Removing the Side Access Cover of the
BB / Page 37).
2. Cut the cable tie holding the fan cable to the side access cover.
3. Remove the 4 Philips screws that hold the fan.
4. Remove the fan from the PC chassis.
5.10.4 Installation
1. Install the replacement fan using the 4 Philips screws.
CAUTION
Install fan with correct air flow direction!
The PC may overheat causing intermittent problems or device failure.
On an IVS, the side fan blows air out of the PC.
On an IAS, the side fan blows air into the PC.
2. Secure the fan cable to the fix point with a cable tie.
3. Install the side cover of the BB PC ( Installing the Side Access Cover of the
BB / Page 38).
5.10.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
3. Close the container.
5.10.5.2 Software:
3
2
1 3
1 2 4
5.11.1 Requirements
5.11.3 Removal
1. Remove the side cover of the BB1 ( Removing the Side Access Cover of the
BB / Page 37).
2. Disconnect the fan cable from the motherboard connector (FAN 2)
( 4/Fig. 69 Page 155).
3. Remove the front cover of the BB1 ( Removing the Front Bezel of the BB / Page 37).
4. Open the front fan door (2 knurled knobs) ( 1/Fig. 114 Page 218).
5. Cut the cable tie (if existing) that is securing the fan cable to the floor of the PC cabi‐
net ( 4/Fig. 114 Page 218).
To install/remove the fan cable and/or gain access to the cable tie, it may require that the
hard drives in the lower 3.5” drive bays be removed. This depends on the PC type (e.g.
IVS, IAS-A, IAS-B).
- When reconnecting the hard drives, make sure that they are connected to the correct
SAS/SATA ports.
If the connections are not correct, it is possible that the PC will not boot.
5.11.4 Installation
1. Install the replacement fans onto the metal fan door, using the 4 Philips screws for
each ( 2/Fig. 114 Page 218).
CAUTION
Install fan with correct air flow direction!
The PC may overheat causing intermittent problems or device failure.
The front fans blow air into the PC.
4. Secure the fan cable with a cable tie (if fix point is existing) to the floor of the PC cabi‐
net ( 4/Fig. 114 Page 218).
To install/remove the fan cable and/or gain access to the cable tie, it may require that the
hard drives in the lower 3.5” drive bays be removed. This depends on the PC type (e.g.
IVS, IAS-A, IAS-B).
- When reconnecting the hard drives, make sure that they are connected to the correct
SAS/SATA ports.
If the connections are not correct, it is possible that the PC will not boot.
5. Close the front fan door (2 knurled knobs) ( 1/Fig. 114 Page 218).
6. Install the front cover of the BB1 ( Installing the Front Bezel of the BB / Page 37).
7. Install the side cover of the BB1 ( Installing the Side Access Cover of the
BB / Page 38).
5.11.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
3. Close the container.
5.11.5.2 Software:
1
3
5.12.1 Requirements
3. Remove the PC from the Axis container ( Removing the PC from the AXIS Container
/ Page 36).
5.12.3 Removal
1. Remove the side cover of the BB PC ( Removing the Side Access Cover of the
BB / Page 37).
2. Disconnect the fan cable from the motherboard connector (FAN 3).
3. Remove the 4 Philips screws that hold the fan.
4. Remove the fan from the PC chassis.
5.12.4 Installation
1. Install the replacement fan using the 4 Philips screws.
CAUTION
Install fan with correct air flow direction!
The PC may overheat causing intermittent problems or device failure.
The rear fan blows air out of the PC.
5.12.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
3. Close the container.
5.12.5.2 Software:
5.13.1 Requirements
Fig. 116: Power supply (successor) Fig. 117: Power supply cables
3
1 1
2 4
5 6
(1) CPU1 power connection (1) CPU1 power connection cable
(2) Power cable for DVD drive, Motherboard Power 2 and PC side fan (2) Power cable for DVD drive, Motherboard Power 2 and
(3) Power cable for HDDs PC side fan
(4) Power cable for HDDs (biplane only) (3) Power cable for HDDs (2x in the case of a biplane sys‐
(5) Motherboard power connection tem)
(6) CPU0 power connection
5.13.3 Removal
1. Remove the side cover of the BB PC ( Removing the Side Access Cover of the
BB / Page 37).
2. Carefully cut through all zip ties.
3. Label or make a note of the power supply connections (motherboard and drives) and
the routing of the cables and then disconnect all of them.
Fig. 118: BB2, inside
5.13.4 Installation
Fig. 120: PC Power Supply
3
5 6
4
(1) CPU1 power connection
(2) Power cable for DVD drive, Motherboard Power 2, PC side fan
(3) Power cable for HDDs
(4) Power cable for HDDs (biplane only)
(5) CPU0 power connection
(6) Motherboard power connection
1. Insert the new power supply into the case and attach it with the 4 screws on the back.
2. Connect all power connectors and attach the cables as they were before.
3. Add cable ties to better guide the cables.
Fig. 121: Adding cable ties
5.13.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
3. Close the container.
5.14 PC Battery
Fig. 122: PC battery
2
1
5.14.1 Requirements
1. Power off the image system, see section ( Powering off the Image System
/ Page 35).
2. Remove the AXIS container covers, see section ( Opening the AXIS Container
/ Page 32).
3. Remove the PC from the Axis container ( Removing the PC from the AXIS Container
/ Page 36).
5.14.3 Removal
1. Remove the side cover of the BB PC.
2. Put the unit on its side so that you can easily access the boards.
3. If necessary, remove the FX380 card in slot 5 (only IVS-B) and slot 6.
4. Push the latch in the direction shown by arrow 1 ( 1/Fig. 122 Page 230).
5. Remove the battery.
Lithium batteries are hazardous materials. Dispose of them properly. See the Safety>Dis‐
posal Instructions ( Artis dB / AXA4-070.861.01).
5.14.4 Installation
1. Insert the new battery in the direction shown by arrow 2 ( 2/Fig. 122 Page 230).
2. Push the battery into the socket until it snaps in place, make sure that it is correctly
installed.
3. If the FX380 was removed, install the card in PCI slot 5 and slot 6.
4. Install the side cover of the BB PC.
5.14.5 Startup
1. Put the PC on the carriage and connect all the cables that were previously disconnec‐
ted.
2. Carefully push in the carriage completely and reverse all steps on the APD2 module.
3. Close the container.
The IAS requires that a keyboard be connected directly to it or the ACE/LEX USB connec‐
tion must be moved from the IVS to the IAS ( Using the ACE (Short or Long) Keyboard
and Mouse on IAS / Page 43) or using a separate USB keyboard with USB extension.
Disconnect the power lead from the RTC to see the IAS BIOS on an Exam room monitor.
To identify the boards and the location where to install them, refer to chapter 1, PC Hard‐
ware Locations and Layouts ( BB2 PC / Page 24).
The following work steps are necessary to replace a BB1 PC:
The only restriction is the restore of the Acronis image with some revisions, see ( Restor‐
ing the Software (Acronis Restore versus Software Installation) / Page 172).
5.15.1 Requirements
See ( Return of Storage Media containing Personal Patient Data / Page 14).
The drive can be wiped clean by using blancco, please see ( blancco - Erasure Soft‐
ware / Page 64).
5.15.3 Removal
1. Remove the PC from the Axis container ( Removing the PC from the AXIS Container
/ Page 36).
2. Remove the parts to be moved to the new PC:
- Single plane IVS with Storage Extension 4: remove the second image disk drive
( Removal / Page 138).
- IAS A: remove the RUH/Service backup disk drive ( Removal / Page 128).
5.15.4 Installation
It is recommended that the boards (e.g. Copra(/AAQ)) be checked for proper seating on
the motherboard before proceeding.
5.15.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps on the APD2 module.
5.15.5.2 Software:
The IAS requires that a keyboard be connected directly to it or the ACE/LEX USB connec‐
tion must be moved from the IVS to the IAS ( Using the ACE (Short or Long) Keyboard
and Mouse on IAS / Page 43).
Press the power button on the front panel if the PC does not turn on when powering up
the system from the ACE.
2. Configure the BIOS; see ( Updating the BIOS with CD / Page 60).
- Acronis Restore:
- VC2x
- IVS Perform ( IVS SW Installation / AXA4-000.816.12).
- IAS Perform ( IAS SW Installation / AXA4-000.816.12).
2. Perform a Config and Version Check after installing or restoring the software.
With an Acronis Restore to the IVS, the initial setup screen may be shown when entering
Configuration. Continue with the initial setup process (e.g. > next -Version Check- ...) un‐
til complete before updating the PC serial number.
1. After the software download, select Local Service > Test tools > Hardware tests.
2. Select IAS: HW Inventory check or IVS: HW Inventory check.
3. Select the Creating a new snapshot checkbox.
4. Press Go in the Syngo status bar.
5. Select OK in the pop-up Microsoft Internet Explorer window.
After approx 90 sec., a new inventory snapshot is created (indicated by a
passed message behind IAS: HW Inventory check or IVS: HW Inventory check).
LSS Inventory
At this point it must be ensured that all IVS/IAS PCs configured earlier in ( Artis Hardware
Inventory / AXA4-000.816.10) are registered in the LSS Inventory list. The correct LSS reg‐
istration is prerequisite for future system updates (particularly remote updates).
1. Select Control > Artis HW/SW Inventory in the Service SW home menu.
The CM Reporting Server page will open.
2. Click on View Managed Devices under Inventory Information.
A list with one IVS and one IAS (two IAS on biplane systems) is shown.
The configured IVS/IAS PCs must be displayed with the correct material/serial
numbers as well as the IP/MAC address.
3. If the IVS/IAS are shown correctly, select Exit and skip to work step 5.
4. If the IVS and/or IAS is/are missing, select LSS Inventory and wait until the result
Performed LSS Inventory successfully is displayed.
a) If the IVS/IAS are shown correctly, select Exit and skip to work step 5.
or
b) If still not all IVS/IAS are shown, go to Configuration > Artis Hardware Inventory
and make sure that material and serial numbers are entered correctly and select
Save > Exit > Finish, then check again whether all IVS/IAS are shown.
(If an error message is displayed, System Management (LSS) is not installed; go to
Configuration > System Mgmt/Agent controls, set the checkmark for Installed
and select Go. When finished, restart the system and make sure that the IVS/IAS
are shown correctly).
5. When finished, select Home to return to the Service SW home menu.
6.1.1 Requirements
6.1.3 Removal
1. Remove the side cover of the R640 ( Removing the Side Access Cover of the
R640 / Page 39).
2. Unplug the cables from the CD / DVD drive (power and data cables).
3. Remove the two screws on the left side of the drive that secure the drive in the PC.
4. Carefully move the drive out from the rear to the front.
5. Remove the defective drive.
6.1.4 Installation
1. Check the jumper on the rear of the new drive to ensure that it is programmed as
“master”.
2. Carefully insert the new drive from the front to back into the correct position.
3. Secure the drive with the two screws and tighten the screws.
4. Carefully plug in the cable back in on the drive.
5. Close the side cover of the R640 and insert the screws.
6.1.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
3. Close the container.
6.1.5.2 Software:
6.2.1 Requirements
6.2.3 Removal
1. Remove the side cover of the R640 ( Removing the Side Access Cover of the
R640 / Page 39).
2. Lay the unit on its side so that you can easily access the boards.
3. Unclip the lower green fan housing from the PC frame.
4. Place the fan carefully on the upper green fan module without damaging the fan ca‐
ble.
5. Remove the screw securing the board in place.
6. Unlatch the board lever with the two clips on the rear of the R640.
7. Pull the board out of the PCI slot.
6.2.4 Installation
1. Insert the new board into the PCI slot, make sure that it is correctly inserted in the slot
and is not bent.
2. Insert and tighten the screw securing the COPRA AAQ card.
3. Latch the board lever by pulling it towards the PC.
4. Clip the lower fan module back in its position without damaging the fan cable.
5. Close the side cover of the R640 and insert the screw.
6.2.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
3. Close the container.
6.2.5.2 Software:
6.3.1 Requirements
6.3.3 Removal
1. Remove the side cover of the R640 ( Removing the Side Access Cover of the
R640 / Page 39).
2. Lay the unit on its side so that you can easily access the boards.
3. Unclip the lower green fan housing from the PC frame.
4. Place the fan carefully on the upper green fan module without damaging the fan ca‐
ble.
5. Remove the screw securing the board in place.
6. Unlatch the board lever with the two clips on the rear of the R640.
7. Pull the board out of the PCI slot.
6.3.4 Installation
1. Insert the new board into the PCI slot, make sure that it is correctly inserted in the slot
and is not bent.
2. Insert and tighten the screw securing the COPRA card.
3. Latch the board lever by pulling it towards the PC.
4. Clip the lower fan module back in its position without damaging the fan cable.
5. Close the side cover of the R640 and insert the screw.
6.3.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
3. Close the container.
6.3.5.2 Software:
6.4.1 Requirements
6.4.3 Removal
1. Remove the side cover of the R640 ( Removing the Side Access Cover of the
R640 / Page 39).
2. Lay the unit on its side so that you can easily access the boards.
3. Unclip the lower green fan housing from the PC frame.
4. Place the fan carefully on the upper green fan module without damaging the fan ca‐
ble.
5. Remove the screw securing the board in place.
6. Unlatch the board lever with the two clips on the rear of the R640.
7. Pull the board out of the PCI slot.
6.4.4 Installation
1. Insert the new board into the PCI slot, make sure that it is correctly seated.
2. Insert and tighten the screw securing the Ethernet adapter.
3. Latch the board lever by pulling it towards the PC.
4. Clip the lower fan module back in its position without damaging the fan cable.
5. Close the side cover of the R640 and insert the screw.
6.4.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps on the APD2 module.
3. Close the container.
6.4.5.2 Software:
6.5.1 Requirements
6.5.3 Removal
1. Remove the side cover of the R640 ( Removing the Side Access Cover of the
R640 / Page 39).
2. Lay the unit on its side so that you can easily access the boards.
3. Unclip the lower green fan housing from the PC frame.
4. Place the fan carefully on the upper green fan module without damaging the fan ca‐
ble.
6.5.4 Installation
1. Insert the new board into the PCI slot, make sure that it is correctly seated.
2. Secure the card with the clip on the motherboard.
3. Insert and tighten the screw securing the graphics card.
4. Latch the board lever by pulling it towards the PC.
5. Clip the lower fan module back in its position without damaging the fan cable.
6. Close the side cover of the R640 and insert the screw.
6.5.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage completely back and reverse all steps for the APD2 module.
3. Close the container.
6.5.5.2 Software:
6.6.1 Requirements
See ( Return of Storage Media containing Personal Patient Data / Page 14).
The drive can be wiped clean by using blancco, please see ( blancco - Erasure Soft‐
ware / Page 64).
6.6.3 Removal
1. Remove the side cover of the R640 ( Removing the Side Access Cover of the
R640 / Page 39).
2. Lay the unit on its side so that you can easily access the boards.
3. Unplug the cables from the service backup disk drive.
4. Disengage the disk by pressing the two green clips together and carefully move out
the drive. The clips are secured only by nibs at the disk and do not also have screws.
6.6.4 Installation
1. Place the two green clips by the new drive and insert the disk until the clips engage in
the end position (no jumper configuration necessary).
2. Carefully plug in the cable back in on the drive.
3. Close the side cover of the R640 and insert the screws.
6.6.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps on the APD2 module.
6.6.5.2 Software:
1. Press the key sequence to enable access to the WinXP functions (see the AX PASS‐
WORD LIST, ID 13982 in the CS Knowledge Base).
WinXP functions are enabled.
2. Press Win + d.
The IVS desktop is shown.
3. Double-click on the IAS-A.RDP icon to connect to the IAS A.
The Remote Desktop Connection window is shown.
4. Press Win + r.
The Windows Run dialog box opens.
5. Type C:\AXIOM\service\bin\IASPartition.bat.
- The Browse button can also be used to select the file.
6. Click on OK.
The service backup disk drive is:
- partitioned
- assigned drive letter I:
- the volume name is set to ArtisSys_Image_Backup
- the ImageShare shared folder is created
- the DataSave shared folder is created
1. Create a new system backup for the IVS, IAS A (IAS B) and Robot (KPC) if applicable.
- VC20: ( Creating a System Disk Backup / AXA4-000.816.07)
2. Generate a configuration data backup.
- VC20: ( Backup of the Configuration Data / AXA4-000.816.07)
6.7.1 Requirements
1. Power off the image system, see section ( Powering off the Image System
/ Page 35).
2. Remove the covers, see section ( Opening the AXIS Container / Page 32).
3. Remove the PC from the Axis container ( Removing the PC from the AXIS Container
/ Page 36).
6.7.3 Removal
1. Remove the side cover of the R640 ( Removing the Side Access Cover of the
R640 / Page 39).
2. Lay the unit on its side so that you can easily access the boards.
3. Unplug the cable from the system disk drive.
4. Disengage the disk by pressing the two green clips together and carefully move out
the drive. The clips are only fixed at the disk by nibs and do not also have screws.
6.7.4 Installation
1. Place the two green clips by the new drive and insert the disk until the clips engage in
the end position (no jumper configuration necessary).
2. Carefully plug in the cable back on the drive.
3. Close the side cover of the R640 and insert the screws.
6.7.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
6.7.5.2 Software:
1. After the software downloads, select Local Service > Test tools > Hardware tests.
2. Select IAS A(B): HW Inventory check.
3. Select the IAS A(B): Creating a new snapshot check box.
4. Press Go in the Syngo status bar.
5. Select OK in the pop-up Microsoft Internet Explorer window.
After approx 90 sec., a new inventory snapshot is created (indicated by a
passed message behind IAS: HW Inventory check.
6. Close the Local Service UI.
6.8.1 Requirements
See ( Return of Storage Media containing Personal Patient Data / Page 14).
The drive can be wiped clean by using blancco, please see ( blancco - Erasure Soft‐
ware / Page 64).
1. Power off the image system, see section ( Powering off the Image System
/ Page 35).
2. Remove the covers, see section ( Opening the AXIS Container / Page 32).
3. Remove the PC from the Axis container ( Removing the PC from the AXIS Container
/ Page 36).
6.8.3 Removal
1. Remove the side cover of the R640 ( Removing the Side Access Cover of the
R640 / Page 39).
2. Lay the unit on its side so that you can easily access the boards.
3. Unplug the cable from the replaceable image disk drive.
4. Disengage the disk by pressing the two green clips together and carefully moving out
the drive. The clips are only fixed at the disk by nibs and do not also have screws.
6.8.4 Installation
1. Place the two green clips by the new drive and insert the disk until the clips engage in
the end position (no jumper configuration necessary).
2. Carefully plug in the cable back on the drive.
3. Close the side cover of the R640 and insert the screws.
6.8.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
6.8.5.2 Software:
1. Boot the PC with the AX AXIS BIOS CD to set the mode page for the new drive.
- For detailed instructions, see ( BIOS Configuration / Page 60).
If image drive is replaced in IVS, remember to manually set the Legacy USB Support to
Disabled after running the AX AXIS BIOS CD. Failure to do so can result in intermittent
boot failure!
1. Enable the windows key (see the AX PASSWORD LIST, ID 13982 in the CS Knowledge
Base).
2. Press Windows key d to access the IVS desktop.
3. Double-click on the IAS-A.rdp or IAS-B.rdp icon to connect to the selected IAS.
4. Press Win + d to access the IAS desktop.
5. Double-click on the format_e.bat icon on the IAS desktop.
A Windows CMD window will open and the following is shown:
create a script helper file
select the DiskPart tool
copy Diag.ima
done.
6. Double-click on the Reboot IAS.bat icon on the IAS desktop.
7. Click on Cancel to terminate the RDP Reconnect pop-up.
8. Wait for the IAS to finish booting (approximately 2 minutes).
9. Select Local Service > Test tools > Hardware tests.
10. Select IAS A(B): HW Inventory check, depending on the PC that was repaired.
11. Select the Creating a new snapshot checkbox.
12. Press Go in the syngo status bar.
6.9.1 Requirements
See ( Return of Storage Media containing Personal Patient Data / Page 14).
The drive can be wiped clean by using blancco, please see ( blancco - Erasure Soft‐
ware / Page 64).
1. Power off the image system, see section ( Powering off the Image System
/ Page 35).
2. Remove the covers, see section ( Opening the AXIS Container / Page 32).
3. Remove the PC from the Axis container ( Removing the PC from the AXIS Container
/ Page 36).
6.9.3 Removal
1. Remove the side cover of the R640 ( Removing the Side Access Cover of the
R640 / Page 39).
2. Unclip the upper green fan module from the PC frame.
3. Move the fan module a little to the right and pull it out carefully.
4. Unplug the cables from the CD / DVD drive (power and data cables).
5. Unplug the cables from the system disk drive (power and data cables).
6. Remove the two screws on the left side of the disk that secure the disk in the PC.
7. Carefully remove the clip on the left side of the PC the front cover and remove it.
8. Carefully move the drive out from the rear to the front.
9. Remove the disk from the disk holder (4 screws).
10. Remove the drive.
6.9.4 Installation
1. Secure the new drive in the disk holder with the four screws.
2. Carefully insert the new drive from the front back into the correct position.
3. Secure the drive with the two screws and tighten the screws.
4. Carefully plug in the cable back on the drive.
5. Carefully place the front cover back and clip it on the left side of the PC.
6. Clip the upper fan module back in its position without damaging the fan cable.
7. Close the side cover of the R640 and insert the screws.
6.9.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
6.9.5.2 Software:
1. Restore the IVS system backup ( Restore of the IVS (PC/System Drive replaced or cor‐
rupt Software) / Page 70).
1. After the software downloads, select Local Service > Test tools > Hardware tests.
2. Select IVS: HW Inventory check.
3. Select the IVS: Creating a new snapshot checkbox.
4. Press Go in the Syngo status bar.
5. Select OK in the pop-up Microsoft Internet Explorer window.
After approx 90 sec., a new inventory snapshot is created (indicated by a
passed message behind IVS: HW Inventory check).
6.10.1 Requirements
6.10.3 Removal
1. Remove the side cover of the R640 ( Removing the Side Access Cover of the
R640 / Page 39).
2. Lay the unit on its side so that you can easily access the boards.
6.10.4 Installation
1. Insert the new fan into the green fan module and plug in the fan cable on the mother‐
board.
2. Clip the lower fan module back in its position without damaging the fan cable.
3. Close the side cover of the R640 and insert the screws.
6.10.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
3. Close the container.
6.10.5.2 Software:
6.11.1 Requirements
6.11.3 Removal
1. Remove the side cover of the R640 ( Removing the Side Access Cover of the
R640 / Page 39).
2. Lay the unit on its side so that you can easily access the boards.
3. Unclip the upper green fan module from the PC frame.
4. Move the fan module a little to the right and pull it out carefully.
5. Carefully disengage the fan from the green fan module without damaging the fan ca‐
ble.
6. Unplug the fan cable from the motherboard.
6.11.4 Installation
1. Insert the new fan into the green fan module and plug in the fan cable on the mother‐
board.
2. Clip the upper fan module back in its position without damaging the fan cable.
3. Close the side cover of the R640 and insert the screws.
6.11.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
3. Close the container.
6.11.5.2 Software:
6.12.1 Requirements
6.12.3 Removal
1. Remove the side cover of the R640 ( Removing the Side Access Cover of the
R640 / Page 39).
2. Lay the unit on its side so that you can easily access the boards.
3. Unclip the upper green fan module from the PC frame.
4. Move the fan module a little to the right and pull it out carefully.
5. Carefully disengage the green fan module from the rear towards the PC without dam‐
aging the fan cable.
6. Unplug the fan cable from the motherboard.
7. Carefully disengage the fan from the green fan module without damaging the fan ca‐
ble.
6.12.4 Installation
1. Insert the new fan into the green fan module and plug in the fan cable on the mother‐
board.
2. Clip the rear fan module back in its position without damaging the fan cable.
3. Clip the upper front fan module back in its position without damaging the fan cable.
4. Close the side cover of the R640 and insert the screws.
6.12.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
3. Close the container.
6.12.5.2 Software:
6.13.1 Requirements
6.13.3 Removal
1. Remove the side cover of the R640 PC ( Removing the Side Access Cover of the
R640 / Page 39).
2. Remove the fan at the bottom of the PC ( Fan, Bottom of PC / Page 270)
3. Make notes about the power connectors (mainboard, refer to ( Fig. 143 Page 280))
and drives) and the wire routing of the power supply, and disconnect all of them.
6. Remove the pillar (2 screws) and install it on the new power supply.
Fig. 145: R640 Pillar (Power Supply)
6.13.4 Installation
1. Insert the new power supply into the case and attach it with the 4 screws on the back.
2. Connect all power connectors and attach the cables as they were before.
3. Install the side cover of the R640 PC ( Installing the Side Access Cover of the
R640 / Page 40).
6.13.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps at the APD2 module.
3. Close the container.
6.14.1 Requirements
6.14.3 Removal
1. Remove the side cover of the R640 ( Removing the Side Access Cover of the
R640 / Page 39).
2. Lay the unit on its side so that you can easily access the boards.
3. Unclip the lower green fan housing from the PC frame.
4. Place the fan carefully on the upper green fan module without damaging the fan ca‐
ble.
5. Remove the screw securing the board in place.
6. Unlatch the board lever with the two clips on the rear of the R640.
7. Pull the board out of the PCI slot.
6.14.4 Installation
1. Insert the new board into the PCI slot, make sure that it is correctly seated.
2. Insert and tighten the screw securing the graphics card.
3. Latch the board lever by pulling it towards the PC.
4. Clip the lower fan module back in its position without damaging the fan cable.
5. Close the side cover of the R640 and insert the screw.
6.14.5 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage completely back and reverse all steps on the APD2 module.
3. Close the container.
6.14.5.2 Software:
6.15 PC Battery
Fig. 147: PC battery
2
1
6.15.1 Requirements
1. Power off the image system; see section ( Powering off the Image System
/ Page 35).
2. Remove the covers; see section ( Opening the AXIS Container / Page 32).
3. Remove the PC from the Axis container ( Removing the PC from the AXIS Container
/ Page 36).
6.15.3 Removal
1. Remove the side cover of the R640; see section ( Removing the Side Access Cover of
the R640 / Page 39).
2. Put the unit on its side so that you can easily access the boards.
3. Remove the lower green fan housing from the PC frame.
4. Put the fan carefully on the upper green fan module without damaging the fan cable.
5. Remove the FX1500 card from PCI Slot 6; see section ( Removal / Page 252).
6. Remove the Ethernet adapter card (only in the IVS) from PCI Slot 5; see section
( Removal / Page 249).
7. Remove the NVS 285 graphics card (only in the IVS) from PCI Slot 4; see section
( Removal / Page 283).
8. Push the latch in the direction shown by arrow 1 ( 1/Fig. 147 Page 286).
9. Remove the battery.
Lithium batteries are hazardous materials. Dispose of them properly. See the Safety>Dis‐
posal Instructions ( Artis dB / AXA4-070.861.01).
6.15.4 Installation
1. Insert the new battery in the direction shown by arrow 2 ( 2/Fig. 147 Page 286).
2. Push the battery into the socket until it snaps in place, make sure that it is correctly
installed.
3. Install the FX 1500 card into PCI Slot 6; see section ( Installation / Page 253).
4. Install the Ethernet adapter card (only in the IVS) into PCI Slot 5; see section ( Instal‐
lation / Page 250).
5. Install the NVS 285 graphics card (only in the IVS) into PCI Slot 4; see section ( Instal‐
lation / Page 284).
6. Snap the lower fan module into position without damaging the fan cable.
7. Install the side cover of the R640 and insert the screw.
6.15.5 Startup
1. Put the PC on the carriage and connect all the cables that were previously disconnec‐
ted.
2. Carefully push in the carriage completely and reverse all steps on the APD2 module.
3. Close the container.
The IAS requires that a keyboard be connected directly to it or the ACE/LEX USB connec‐
tion must be moved from the IVS to the IAS ( Using the ACE (Short or Long) Keyboard
and Mouse on IAS / Page 43) or using a separate USB keyboard with USB extension.
Disconnect the power lead from the RTC to see the IAS BIOS on an Exam room monitor.
Be aware that in case of no availability of a R640 PC a BB2 PC will be delivered and that
the connections are different ( Fig. 123 Page 234).
6.16.1.1 Contents
Type Action
IAS Remove the service disk drive from the R640 and install it on the
BB2 with the mounting rails and screws included in the shipment.
IVS-S n Note down the IP address under Local Service -> Configura‐
tion -> TCP/IP Settings and do not restore these to the
BB2 !!!
n In the case of Store Extension 4, a new image drive has to be
ordered (reason: to keep from interfering with the stability of
the new hardware)
IVS-B Note down the IP address under Local Service -> Configuration
-> TCP/IP Settings and do not restore these to the BB2 !!!
6.16.2 Requirements
See ( Return of Storage Media containing Personal Patient Data / Page 14).
The drive can be wiped clean by using blancco, please see ( blancco - Erasure Soft‐
ware / Page 64).
2. Remove the AXIS container covers, see section ( Opening the AXIS Container
/ Page 32).
6.16.4 Removal
1. Remove the PC from the Axis container ( Removing the PC from the AXIS Container
/ Page 36).
2. Remove the parts to be moved to the new PC:
- Single plane IVS with Storage Extension 4: remove the 2 additional image disk drives
( Removal / Page 263).
- IAS A: remove the RUH/Service backup disk drive ( Removal / Page 256).
6.16.5 Installation
1. Install the parts in the new PC:
- Single plane IVS with Storage Extension 4: install the 2 additional image disk drives
( Installation / Page 263).
- IAS A: install the service backup disk drive ( Installation / Page 256).
6.16.6 Startup
1. Place the PC back on the carriage and plug in all the cables that were removed previ‐
ously.
2. Carefully slide the carriage back completely and reverse all steps on the APD2 module.
6.16.6.2 Software:
Checking and Correcting the BIOS Settings and Mode Page of the Drives
Press the power button on the front panel if the PC does not turn on when powering up
the system from the ACE.
If the IVS is replaced, remember to manually set the Legacy USB Support to Disabled af‐
ter running the AX AXIS BIOS CD. Failure to do so can result in intermittent boot failure!
A new software install is also possible and a MUST if a R640 was replaced with a BB2.
- VC2x: ( IVS/IAS SW Installation / AXA4-000.816.07)
With an Acronis Restore to the IVS, the initial setup screen may be shown when entering
Configuration. Continue with the initial setup process (e.g. > next -Version Check- ...) un‐
til complete before updating the PC serial number.
LSS Inventory
At this point it must be ensured that all IVS/IAS PCs configured earlier in ( Artis Hardware
Inventory / AXA4-000.816.10) are registered in the LSS Inventory list. The correct LSS reg‐
istration is prerequisite for future system updates (particularly remote updates).
1. Select Control > Artis HW/SW Inventory in the Service SW home menu.
The CM Reporting Server page will open.
2. Click on View Managed Devices under Inventory Information.
A list with one IVS and one IAS (two IAS on biplane systems) is shown.
The configured IVS/IAS PCs must be displayed with the correct material/serial
numbers as well as the IP/MAC address.
3. If the IVS/IAS are shown correctly, select Exit and skip to work step 5.
4. If the IVS and/or IAS is/are missing, select LSS Inventory and wait until the result
Performed LSS Inventory successfully is displayed.
a) If the IVS/IAS are shown correctly, select Exit and skip to work step 5.
or
b) If still not all IVS/IAS are shown, go to Configuration > Artis Hardware Inventory
and make sure that material and serial numbers are entered correctly and select
Save > Exit > Finish, then check again whether all IVS/IAS are shown.
(If an error message is displayed, System Management (LSS) is not installed; go to
Configuration > System Mgmt/Agent controls, set the checkmark for Installed
and select Go. When finished, restart the system and make sure that the IVS/IAS
are shown correctly).
5. When finished, select Home to return to the Service SW home menu.
7.1.1.1 Requirements
Safety Guidelines:
Observe ESD guidelines.
Required Time:
1 person:
10 minutes for mechanical work steps.
1 hr. for the complete procedure, including software steps and ground wire measure‐
ment.
7.1.1.2 Preparatory Work Steps
1. Power off the image system, see section ( Powering off the Image System
/ Page 35).
7.1.1.3 Removal
7.1.1.4 Installation
7.1.1.5 Startup
Software:
Function Test:
Check whether the system works correctly with the new hardware.
If the DVD drive is not working correctly, delete/add the the drive under Local Service ->
Configuration -> Offline Devices.
Fig. 153: ACE DVD drive Fig. 154: DVD drive only
7.1.2.1 Requirements
Safety Guidelines:
Observe ESD guidelines.
Required Time:
1 person:
15 minutes for mechanical work steps.
1 hr. for the complete procedure, including software steps and ground wire measure‐
ment.
7.1.2.2 Preparatory Work Steps
1. Power off the image system, see section ( Powering off the Image System
/ Page 35).
7.1.2.3 Removal
7.1.2.4 Installation
1. Check whether the new DVD drive is jumpered the same way as the old drive (Mas‐
ter).
2. Place the drive on the carrier and secure the drive with the eight screws.
3. Secure the drive carrier in the ACE with the four screws. Check to ensure that the drive
is aligned with the front cover.
4. Plug all cables back into the drive.
5. Place the ACE back in the ACE housing and insert the two screws on the rear of the
ACE.
6. Plug in all cables back in the ACE module.
7.1.2.5 Startup
Software:
Function Test:
Check whether the system works correctly with the new DVD drive. Perform a read / write
function.
If the DVD drive is not working correctly, delete/add the the drive under Local Service ->
Configuration -> Offline Devices.
1
2
(1) Power
(2) USB
(3) CAT 5/6
(4) Mounting screws (2x)
7.1.3.1 Requirements
Safety Guidelines:
Observe ESD guidelines.
Required Time:
1 person:
15 minutes for mechanical work steps.
1 hr. for the complete procedure, including software steps and ground wire measure‐
ment.
1. Power off the image system, see section ( Powering off the Image System
/ Page 35).
7.1.3.3 Removal
7.1.3.4 Installation
1. Secure the new REX board with 2 screws to the PMM board.
2. Connect the power, USB and CAT5/6 cables to the REX board.
3. Place the ACE back in the ACE housing and insert the two screws on the rear of the
ACE.
4. Plug in all cables back in the ACE module.
5. Connect the incoming AC power to the APD2 module
6. Switch the power button of the ADP2 to the ON position (power indicated by a green
lamp).
7. Close the container.
7.1.3.5 Startup
Software:
Function Test:
Check whether the system works correctly with the new REX board. Perform a read / write
function.
7.1.3.6 Final Work Steps
7.1.4.1 Requirements
Safety Guidelines:
Observe ESD guidelines.
Required Time:
1 person:
10 minutes for mechanical work steps.
45 minutes for the complete procedure, including ground wire measurement.
7.1.4.2 Preparatory Work Steps
1. Power off the image system, see section ( Powering off the Image System
/ Page 35).
2. Remove the covers, see section ( Opening the AXIS Container / Page 32).
3. Switch the power button of the APD2 to OFF position (power indicated by a green
lamp).
7.1.4.3 Removal
1. Unplug the power, USB and CAT5/6 cables from the LEX module.
2. Remove the two screws on the top of the 2-piece bracket holding the LEX module.
3. Remove the LEX module.
7.1.4.4 Installation
7.1.4.5 Startup
Software:
Function Test:
Check whether the system works correctly with the new LEX board. Perform a CD/DVD
read / write function.
7.1.4.6 Final Work Steps
7.1.5.1 Requirements
Safety Guidelines:
Observe ESD guidelines.
Required Time:
1 person:
15 minutes for mechanical work steps.
1 hr. for the complete procedure, including software steps and ground wire measure‐
ment.
7.1.5.2 Preparatory Work Steps
1. Power off the image system, see section ( Powering off the Image System
/ Page 35).
7.1.5.3 Removal
7.1.5.4 Installation
1. Install the new fans in the ACE and secure the two fans with the six screws.
2. Connect the fan cables to the fan connector and secure the connectors with cable
clips.
3. Plug the data cable back into the DVD drive.
4. Place the ACE back into the ACE housing and insert the two screws on the rear of the
ACE.
5. Plug all cables back into the ACE module.
7.1.5.5 Startup
Function Test:
Check whether the ACE fans work correctly.
7.1.5.6 Final Work Steps
Fig. 159: ACE 2 Universal (rear) Fig. 160: ACE 2 Universal (front)
7.2.1.1 Requirements
Safety Guidelines:
Observe ESD guidelines.
Required Time:
1 person:
10 minutes for mechanical work steps.
1 hr. for the complete procedure, including software steps and ground wire measure‐
ment.
7.2.1.2 Preparatory Work Steps
1. Power off the image system, see section ( Powering off the Image System
/ Page 35).
7.2.1.3 Removal
7.2.1.4 Installation
7.2.1.5 Startup
Software:
Function Test:
Check whether the system works correctly with the new hardware.
If the DVD drive is not working correctly, delete/add the the drive under Local Service ->
Configuration -> Offline Devices.
Fig. 162: ACE 2 Universal (without cover) Fig. 163: DVD drive only
7.2.2.1 Requirements
Safety Guidelines:
Observe ESD guidelines.
Required Time:
1 person:
15 minutes for mechanical work steps.
1 hr. for the complete procedure, including software steps and ground wire measure‐
ment.
7.2.2.2 Preparatory Work Steps
1. Power off the image system, see section ( Powering off the Image System
/ Page 35).
7.2.2.3 Removal
7.2.2.4 Installation
1. Check whether the new DVD drive is jumpered the same way as the old drive (mas‐
ter).
2. Place the drive on the carrier and secure the drive with the eight screws.
3. Put the drive back. Check to ensure that the drive is aligned with the front cover.
4. Secure the drive carrier in the ACE with the two screws on the side and tighten the
two screws on the top.
5. Plug all cables back into the drive.
6. Place the ACE back in the ACE housing and insert the two screws on the rear of the
ACE.
7. If available, install the extender on the back of the ACE.
8. Plug in all cables back to the ACE module.
7.2.2.5 Startup
Software:
Function Test:
Check whether the system works correctly with the new DVD drive. Perform a read / write
function.
If the DVD drive is not working correctly, delete/add the the drive under Local Service ->
Configuration -> Offline Devices.
Fig. 165: REX module (front) Fig. 166: REX module (back)
7.2.3.1 Requirements
Safety Guidelines:
Observe ESD guidelines.
Required Time:
1 person:
10 minutes for mechanical work steps.
45 min. for the complete procedure, including software steps and ground wire measure‐
ment.
7.2.3.2 Preparatory Work Steps
1. Power off the image system, see section ( Powering off the Image System
/ Page 35).
7.2.3.3 Removal
1. Unplug all cables (power, network and USB connection ) from the REX module.
2. Remove the REX module out of the ACE 2.
7.2.3.4 Installation
1. Connect the CAT 5/6, USB, and power cables to the new REX module.
2. Move the REX module back in the ACE 2.
7.2.3.5 Startup
Software:
Function Test:
Check whether the system works correctly with the new REX board. Perform a read / write
function.
7.2.4.1 Requirements
Safety Guidelines:
Observe ESD guidelines.
Required Time:
1 person:
10 minutes for mechanical work steps.
45 minutes for the complete procedure, including ground wire measurement.
7.2.4.2 Preparatory Work Steps
1. Power off the image system, see section ( Powering off the Image System
/ Page 35).
2. Remove the covers, see section ( Opening the AXIS Container / Page 32).
3. Switch the power button of the APD2 to OFF position (power indicated by a green
lamp).
7.2.4.3 Removal
1. Unplug the power, USB and CAT5/6 cables from the LEX module.
2. Remove the two screws on the top of the 2-piece bracket holding the LEX module.
3. Remove the LEX module.
7.2.4.4 Installation
5. Switch the power button of the APD2 to the ON position (power indicated by a green
lamp)
6. Close the container and switch on the image system.
7.2.4.5 Startup
Software:
Function Test:
Check whether the system works correctly with the new LEX board. Perform a CD/DVD
read / write function.
7.2.4.6 Final Work Steps
Fig. 168: ACE 2 Universal - Fan (rear) Fig. 169: ACE 2 Fan
7.2.5.1 Requirements
Safety Guidelines:
Observe ESD guidelines.
Required Time:
1 person:
15 minutes for mechanical work steps.
1 hr. for the complete procedure, including software steps and ground wire measure‐
ment.
7.2.5.2 Preparatory Work Steps
1. Power off the image system, see section ( Powering off the Image System
/ Page 35).
7.2.5.3 Removal
7.2.5.4 Installation
1. Install the new fan in the ACE and secure the fan with the three screws.
2. Connect the fan cable to the fan connector and secure the connectors with cable
clips.
3. Plug the data cable back into the DVD drive.
4. Place the ACE back into the ACE housing and insert the two screws on the rear of the
ACE.
5. Plug all cables back into the ACE module.
7.2.5.5 Startup
Function Test:
Check whether the ACE fans work correctly.
7.2.5.6 Final Work Steps
7.3.1 Requirements
7.3.3 Removal
1. Unplug all cables from the APD2.
2. Remove all four screws.
3. Remove the APD 2 module.
7.3.4 Installation
1. Insert the new APD 2 module.
2. Insert all four screws.
3. Plug in all cables.
7.3.5 Startup
1
1
(1) Fans
(1) Fans
7.4.1 Requirements
7.4.3 Removal
1. Unplug the power cable from the fans.
2. Remove the four Allen bolts (with nuts) holding each fan to the container.
7.4.4 Installation
1. Attach the new fans with the four bolts (with nuts) to the container.
2. Connect the power cables to the fans.
3. Connect the incoming AC power to the APD2 module.
4. Switch the APD2 power button to the ON position (power indicated by a green lamp).
5. Switch on the image system (covers still off).
7.4.5 Startup
7.5.1 Requirements
7.5.3 Removal
1. Unplug all cables from the PS2/3/4 power supply.
2. Remove all four screws.
3. Remove the PS2/3/4 module.
7.5.4 Installation
1. Insert the new PS4 module.
2. Insert all four screws.
3. Plug in all cables.
4. Close the container and switch on the image system.
7.5.5 Startup
7.6.1 Requirements
7.6.3 Removal
1. Unplug all cables from the TPX board.
2. Remove the two screws.
3. Remove the TPX module.
7.6.4 Installation
1. Insert the new TPX module.
7.6.5 Startup
7.7.1 Requirements
7.7.3 Removal
1. Unplug all cables from the USB Hub.
2. Remove the two screws on the USB holder.
3. Remove the USB module.
7.7.4 Installation
1. Insert the new USB module.
2. Secure the USB Hub to the holder with the two screws.
3. Plug all cables back in.
4. Close the container and switch on the image system.
7.7.5 Startup
7.8.1 Requirements
7.8.3 Removal
1. Unplug all cables from the defective VDX module.
2. Disengage it with the plastic stud on the rear of the module.
3. Remove the VDX module.
7.8.4 Installation
1. Insert the new VDX module.
2. Move the modules together until the plastic stud snaps in place and engages.
3. Plug all cables back in.
7.8.5 Startup
7.8.5.1 Software:
NOTICE
Disconnecting and reconnecting the VDX USB cable(s) with the AXIS under power
can result in any of the following:
- no communication with USB devices (e.g. VDX board, PMM board, ...) via USB
connection.
- the system may become unresponsive (e.g. keyboard and/or mouse functionality
lost).
A reboot or cycling of power of the AXIS container may be required to resume
normal functionality.
To prevent this, turn off the AXIS or the complete system before disconnect‐
ing or connecting USB cables.
1. Connect a USB cable from the IVS to the replaced VDX module.
2. Switch on the image system.
3. Open Local Service and configure the VDX module in the same way as the old module,
see the Config Guide ( Configuration of the VDX Boards / AXA4-000.843.04).
4. Reconnect the USB cable to the original VDX.
(1) MMV-D
7.9.1 Requirements
7.9.3 Removal
1. Label or write down the cable connections of the MMV-D.
2. Unplug all cables from the defective MMV-D module.
3. Remove the MMV-D module.
7.9.4 Installation
1. Insert the new MMV-D module.
2. Plug all cables back in.
A Abbreviations ...............................................................................................................15
ACE
DVD Burner ........................................................................................................... 299
Fans ...................................................................................................................... 305
Long ..................................................................................................................... 297
REX Board ............................................................................................................. 301
Short ..................................................................................................................... 297
ACE2
DVD Burner ........................................................................................................... 309
Fan ....................................................................................................................... 315
REX Board ............................................................................................................. 311
Universal ............................................................................................................... 307
Acronis
Restoring the IAS A ............................................................................................ 74, 93
Restoring the IAS B ............................................................................................ 81, 99
Restoring the IVS ............................................................................................... 70, 89
APD 2 Module ............................................................................................................ 317
AX Password List .......................................................................................................... 41
AXIS Container
APD2 Module ........................................................................................................ 317
Fans ...................................................................................................................... 319
LEX Module ................................................................................................... 303, 313
Opening .................................................................................................................. 32
PC Removal ............................................................................................................. 36
PS2/3/4 Power Supply ............................................................................................ 321
Temperature Sensor Board .....................................................................................323
TPX ....................................................................................................................... 323
USB Hub ................................................................................................................ 325
VDX Module .......................................................................................................... 327
B BB1
CD/DVD Drive ........................................................................................................ 107
Complete PC ..........................................................................................................169
COPRA ...................................................................................................................117
COPRA AAQ ........................................................................................................... 114
Ethernet Adapter ................................................................................................... 120
FX 1500 ................................................................................................................ 124
NVS 285 ................................................................................................................ 163
PC Battery ..............................................................................................................166
BIOS
Manual Config. ........................................................................................................62
Box Build
Drive Location ................................................................................................... 50, 53
Motherboard Drive Connections .............................................................................. 51
Opening and Closing the Chassis ............................................................................. 37
PC HW Layout .................................................................................................... 20, 24
PC Slot Assignments .......................................................................................... 23, 27
C CD/DVD Drive
BB1 ....................................................................................................................... 107
R640 ..................................................................................................................... 240
Complete PC
BB1 ....................................................................................................................... 169
R640 ..................................................................................................................... 289
COPRA
BB1 ....................................................................................................................... 117
R640 ..................................................................................................................... 246
COPRA AAQ
BB1 ....................................................................................................................... 114
R640 ..................................................................................................................... 243
E Ethernet Adapter
BB1 ....................................................................................................................... 120
R640 ..................................................................................................................... 249
G Graphics Adapter
FX 1500 - R640 ......................................................................................................252
FX 1500, BB1 .........................................................................................................124
NVS 285 - R640 ..................................................................................................... 283
NVS 285, BB1 ........................................................................................................ 163
Ground Wire Test ......................................................................................................... 63
I IAS
Keyboard / Mouse ....................................................................................................43
IAS Keyboard / Mouse ...................................................................................................43
IVS Right Mouse Click Enable ........................................................................................42
K Knowledge Base
AX Password List ..................................................................................................... 41
N NVS 285
BB1 ....................................................................................................................... 163
R640 ..................................................................................................................... 283
P PC Battery
BB1 ....................................................................................................................... 166
R640 ..................................................................................................................... 286
PC HW Layouts ............................................................................................................. 20
Powering OFF Image System ........................................................................................ 35
PS2/3/4 Power Supply (Tray) .......................................................................................321
R R640
CD/DVD Drive ........................................................................................................ 240
Complete PC ..........................................................................................................289
COPRA ...................................................................................................................246
COPRA AAQ ........................................................................................................... 243
Drive Location ......................................................................................................... 56
Ethernet Adapter ................................................................................................... 249
FX 1500 ................................................................................................................ 252
Motherboard Drive Connections .............................................................................. 57
NVS 285 ................................................................................................................ 283
Opening and Closing the Chassis ............................................................................. 39
PC Battery ..............................................................................................................286
PC HW Layout .......................................................................................................... 27
PC Slot Assignments ................................................................................................ 30
Required Tools ............................................................................................................. 17
Requirements .............................................................................................................. 17
REX Board (ACE) .........................................................................................................301
REX module ............................................................................................................... 311
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