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Formalized Planning in Small Business: Increasing Strategic Choices
Formalized Planning in Small Business: Increasing Strategic Choices
April 1993 39
that small business owners believe for- Hypothesis 1: For small businesses, the
mal planning enhances the decision degree of emphasis placed on each- di-
process. mension of the strategic decision-
However, Robinson and Pearce (1983) making process by formal planners will
found that in small firms the formality be significantly higher than that of non-
of the planning process and the strategic formal planners.
decision process used were not related.
The elements of the strategic decision FORMAL PLANNING AND
process they examined include concern STRATEGY CONTENT
for each of the following: assessing risk Few studies have considered strategy
through environmental scanning; for- content as a relevant variable in small
mulating goals and targets to be firm planning research. Robinson and
achieved in the competitive environ- Pearce (1984) called for greater empha-
ment; selecting distinctive competen- sis on the content of small business strat-
cies in order to gain a competitive egies. In 1988, they specifically
advantage; determining authority rela- addressed the content-process-
tionships among the firm's departments; performance issue in an inter-industry
deploying financial and physical re- sample of large manufacturers and
sources to carry out firm strategies; and found that the level of planning sophisti-
monitoring and controlling implementa- cation significantly moderated the
tion. Robinson and Pearce (1983) found content-performance relationship.
that formal and non-formal planners fol- However, the tie between formality of
low basically the same strategic decision the planning process and content of firm
process differing only on one strategies has not yet received much at-
dimension—formal planners place more tention in studies of small firm planning.
emphasis on formulating goals. The relationship between formality of
The first research question addressed planning and the content of strategies is
in this project examines this relationship explored as the second research ques-
tion. Since this relationship has rarely
between the strategic decision-making
been tested, it is difficult to hypothesize
process and the formality of planning in
the exact differences in strategy con-
small firms. Despite Robinson and
tent. However, it is possible to propose
Pearce's (1983) findings that non-formal
that the formal planning process may
and formal planners placed similar lev- lead small businesses to consider a wide
els of emphasis on each element of the range of both classic and innovative
decision process except goal formula- strategies as they rigorously scan the en-
tion, it is felt that the preponderance of vironment and evaluate a large number
evidence from other studies (Shuman, of strategic options identified by the
Shaw, and Sussman 1985; Robinson and process.
Pearce 1984; Naffziger and Kuratko
Usual small business strategies for
1991) supports a direct relationship be-
product and market development such
tween planning formality and amount of
as market penetration, entering new
emphasis on each element of the deci- markets alone, developing new products
sion process. Therefore, it is proposed on their own, and exporting (Chaganti,
here that significant differences exist Chaganti, and Mahajan 1989) have as
between formal and non-formal plan- their focus a single firm outperforming
ners in their emphasis on each of the six rivals in the competitive marketplace.
elements of the decision process studied These competitive strategies are tradi-
by Robinson and Pearce (1983): tional recommendations for small busi-
April 1993 41
formal planners will exceed that of non- average profitability for each firm's in-
formal planners. dustry was calculated and used in .the
statistical tests.
METHODOLOGY
Sample Selection Procedure
Few studies have addressed the rela- Small business owners or managers
tionship among strategy content, plan- were interviewed by students in a small
ning formality, and strategic choice. business course using a structured inter-
Consequently, the exploratory nature of view format that resulted in a question-
this study affected sample selection pa- naire being returned for each firm. The
rameters. In order to obtain a clear rep- students were trained in the administra-
resentation of the strategic choice and tion of the questionnaire. The owners
decision-making process in small firms, were contacted by telephone and ad-
only independent businesses were cho- vised that the study was part of an on-
sen. Tb insure a common business and going university effort to study small
economic environment, the sample was businesses. They were then asked to par-
chosen from a single geographic region. ticipate and an interview time was es-
Therefore, the mediating effects of ex- tablished. Few of the owners contacted
ternal factors such as taxes, labor costs, refused to be interviewed. Those who
etc., were controlled. chose not to participate typically gave
reasons such as they were too busy or
Since the research questions of this they never participate in surveys.
study dealt with the relationships be-
tween planning formality and the plan- During the interview, a pretested,
ning process, strategy content, and firm structured questionnaire was completed
performance in small businesses, no re- for each firm. A structured survey in-
strictions were placed on the industry of strument was used to limit the variation
the small businesses included in the among interviewers. More in-depth
sample. The larger sample size that re- probes or open-ended questions would
sulted from this decision enabled more have been helpful to clarify motiva-
complex statistical tools to be employed tions, opinions and thought processes.
(Robinson and Pearce 1988). However, However, in this study, a structured ap-
the main basis for this choice was the be- proach was used to increase reliability
lief that the decision and planning proc- and validity in responses obtained.
esses of small firms were more likely to Sample Composition
be a function of the common nature of Information was solicited from small
entrepreneurial firms (Mintzberg 1991) businesses located in the midwestern
than the industry involved. Similarly, United States. The firms selected for the
the strategies described were generic sample had been in business for at least
enough that they would be relevant four years, had fewer than 500 employ-
choices across industries. ees, and had gross sales of $1 million or
The main effect of industry differ- more.
ences is likely to be on firm profitability. Usable questionnaires were returned
However, since the statistical tests that on 188 firms: including 37 service firms
were performed showed that formal and with an average of 76 employees and
non-formal planners were similarly dis- gross sales of $4.4 million in 1988; 22
tributed across industry groups, this ef- construction firms with an average of 38
fect should not come into play employees and sales of $7.1 million in
differentially in affecting performance. 1988; 53 retailers/distributors with an
Also, firm profitability relative to the average of 44 employees and $6.6 mil-
April 1993 43
items asked the respondents to identify ference did not appear in retailing and_
the number of new competitors, the service/distribution industries. There
number of new foreign competitors, and were no significant differences between
the number of major environmental the formal and non-formal planners on
changes in the last five years. These firm age.
items were used as measures of environ-
Strategic Decision-Making Process
mental awareness in the strategic deci-
sion process. The results of testing Hypothesis 1 are
shown in table 2. It was hypothesized
Data Analysis that a small firm's decision process
The hypotheses were tested on each would be related to the formality of its
measure and item using a t-test that planning.
compared the mean responses between This hypothesis was supported on five
the groups of non-formal planners and of the six strategic decision-making di-
formal planners. Return on assets 1988, mensions. The formal planners placed
return on equity 1988, and sales growth significantly greater emphasis on formu-
rate (1987-1988) were also calculated lating goals, selecting distinctive compe-
and evaluated for the 67 firms who pro- tencies, determining authority
vided that data. relationships, deploying resources, and
Correlations among survey items are monitoring implementation than did
presented in tables IA and IB. Means non-formal planners. These differences
and standard deviations are presented in decision process may be a function of
in the relevant tables. Tb statistically the increased bureaucracy that accom-
control for industry, firm size, and age of panies larger size since formal planners
formal and non-formal planners, analy- were larger than non-formal planners in
sis of variance was performed. the manufacturing and construction in-
dustries.
RESULTS
It is interesting to examine the mean
Differences between Formai Pianners score pattern of the two groups regard-
and Non-Formai Planners ing the emphasis placed on each dimen-
The two groups of formal planners and sion of strategic decision-making. The
non-formal planners were evaluated to formal planners emphasize formulating
determine if they differed significantly goals, deploying resources, and monitor-
in size. The results indicated that the ing implementation the most, whereas
formal planners had an average of 101 the non-formal planners emphasize de-
employees, while the non-formal plan- ploying resources and selecting distinc-
ners had an average of 47 employees tive competencies as the most important
(p = .001). The sales of the groups also dimensions.
showed a significant difference The groups did not differ significantly
(p = .01) between the two groups with in the emphasis that they place on envi-
the average sales for formal planners be- ronmental scanning. Previous research
ing approximately $9 million and the av- suggests that small businesses engage in
erage sales for non-formal planners less formalized, more operational, and
being approximately $6 million. The size more personal planning than larger
by industry by planning formality analy- firms (Robinson, Logan, and Salem 1986)
sis showed that only in the manufactur- and that they utilize friends, family, and
ing and construction industries were magazines to collect information (Smelt-
formal planners significantly larger than zer, Fann, and Nikolaisen 1988). The
non-formal planners. However, this dif- results of this study showed no differ-
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April 1993 45
Table 2
DEGREE OF EMPHASIS IN STRATEGIC DECISION-MAKING
Nonformal Formal
Sample Planners Planners
Emphasis Mean Std. Dev. Mean Mean Prob.
Scan Firm's Competitive Environment 3.14 .87 3.21 3.15 .32
Fbrmuiating Goais and Targets to
Be Achieved 3.32 .78 3.07 3.69 .001
Selecting Distinctive Competencies in
Order to Gain a Competitive Advantage 3.25 .79 3.16 3.41 .01
Determining Authority and Influence
Relationships Among Firm's Departments 2.39 .98 2.18 2.71 .001
Deploying of Financial and
Physical Resources 3.38 .85 3.27 3.52 .02
Monitoring and Controlling the
Implementation of Strategies 3.15 .84 2.99 3.48 .001
Table 3
ENVIRONMENTAL SCANNING
FREQUENCY OF NEW COMPETITORS AND MAJOR CHANGES IN LAST 5 YEARS
Nonformal Formal
Sample Planners Planners
Environmental Change Mean Std. Dev. Mean Mean Prob
New Competitors 20.14 77.52 18.05 24.00 .31
New Foreign Competitors 1.35 6.77 1.11 1.20 .46
Frequency of Major Changes 2.57 1.64 2.21 2.42 .14
ence in scanning based on size or plan- of various strategic options to their suc-
ning formality. cess. There were significant differences
In order to test further the difference on seven of the choices with the formal
in environmental scanning, respondents planners placing higher reliance on both
were asked to identify the number of cooperative and competitive strategies
new competitors entering their market to ensure their continued success. On
in the last five years and the number of the cooperative strategies, formal plan-
major changes occurring in their indus- ners placed significantly greater empha-
try in the last five years. No attempt was sis than non-formal planners on the
made to assess whether these environ- following strategies: domestic and for-
mental changes were perceived as op- eign cooperative alliances to enter new
portunities or as threats. Ikble 3 shows markets, foreign cooperative alliances to
that there were no significant differ- develop new products, and equity in-
ences in the two groups' perception of vestment by a domestic or foreign firm.
these environmental changes. If the scores for each group on each
Strategy Options option are ranked, it is found that both
Ikble 4 shows the results of testing the groups ranked the strategies in a similar
differences between the formal and fashion. Extending current products
non-formal planners on the importance into new markets by themselves was
Table 4
COOPERATIVE AND COMPETITIVE STRATEGIES
Nonformal Formal
Sample Planners Planners
Strategy Mean Std. Dev. Mean Mean Prob.
April 1993 47
in evaluating the outcomes of strategic These findings, similar to Bracker and
planning (Bracker and Pearson 1986). Pearson's results (1986), indicate tha^
It appears that small businesses which the rate of growth, not the rate of re-
adopt a more formal planning process turn, may be the important variable in
wiU place greater emphasis on improv- assessing the financial impact of plan-
ing the quality of the strategic decision- ning.
making process. Although environ- Data collection through a structured
mental scanning may be done ade- interview limited the depth of informa-
quately without reliance on a formal tion received. Additional probing in ar-
planning process, the elements of goal eas such as environmental scanning and
formulation, developing distinctive the formality of short-term planning ef-
competencies, determining authority re- forts would enrich future studies. An-
lationships, deploying resources, and other limitation was the lack of financial
monitoring implementation receive information that was not provided by as
more effective attention when small many firms or over as long a time period
businesses engage in formal planning. In as might have been desired. Also, this
addition, the small business owner de- was a sample crossing many industry
velops a more complete knowledge of subgroups. While it was possible to
the strategic management issues facing group the respondents' companies into
the firm. broad industry types (e.g., manufactur-
Another outcome of formalized plan- ing, retailing, etc.), it was not possible to
ning by the small businesses surveyed control for narrower industry-specific
was that a wider range of strategies was effects. Studying the relationship be-
viewed as important to formal planners' tween planning formality and strategic
success. This could indicate that as a choice within industries would be an in-
result of the formal planning process, teresting extension of this study. Fur-
small firms consider and adopt more ther research on the relationship
strategies. For example, formal planners between strategy content, strategy
voiced a greater interest than non- process, and performance of small firms
formal planners in cooperative strate- within a common industry would allow
gies, a set of strategies not frequently specific consideration of the broad-
adopted by small firms (D'Souza and Mc- based, general findings of this project.
Dougall 1989). Thus, performance of This study advances the research on
small firms may be positively affected if planning for small businesses by devel-
the planning process enhances the type oping our understanding of the benefits
of strategic options they consider. formal planning provides in the manage-
While this study supports the finding ment of the firm. Further, it indicates
of Robinson and Pearce (1983) that there that as small business owners adopt
is no significant difference in terms of more formal planning processes, there is
return on equity and return on assets be- a significant increase in the thorough-
tween small firms with formal and non- ness of their decision process, the
formal planning, it did demonstrate breadth of strategic options emphasized
significant differences between the two in their business activity, and their over-
groups on growth rate of sales. Since . all performance as measured by growth
firms by definition were older than four in sales. Thus, small business owners
years, and formal and non-formal plan- may realize a competitive advantage
ners were approximately the same age, through the use of formal planning pro-
age differences did not seem to be re- cedures to enhance their strategic man-
sponsible for growth rate differences. agement process.
April 1993 49
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