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DEALING WITH COMMUNICATION

PROBLEMS

SPEAKING FOR GENERAL COMMUNICATION


THE DEFINITION OF
COMMUNICATION PROBLEMS

The definition of communication problems is issues with


communication that arise between two or more individuals can result
in miscommunication. These could be the result of one person's
ambiguity or uncertainty. These issues can be either passive, where no
one is aware that there is a problem, or active, such as disputes
between individuals.
WHAT WE WANNA
DISCUSS TODAY?
Ask someone to spell names
Ask for a repetition
Ask for clarification
FOR THOSE POINT YOU CAN USE THESE COMMON
EXPRESSION OF THOSE POINTS, SUCH AS:

I'm sorry I don't understand


I'm not following you
What do you mean?
Pardon, can you repeat again?
Does that mean....?
I don't think I quite understand what you mean....
Could you repeat that please?
To avoid any misunderstandung, would you mind if I
rephrased that?
For more understand of those point, let's we
watch this video
AGREEING AND DISAGREEING

Simplistically, agreeing with someone means to approve


their opinion, statement, or action. Disagreeing, on the
contrary, is the opposite of agreeing, because of the prefix
dis-, which means “not/the opposite of.”
COMMON EXPRESSION FOR
AGREEING AND
DISAGREEING
AGREEING
That’s right!
Exactly!
Me too!
Yes, I agree!
I totally agree!
I couldn’t agree more!
I see exactly what you mean!
You’re right. That’s a good point.
DISAGREEING
I don’t agree!
I totally disagree!
Absolutely not!
That’s not right!
I’m not sure about that.
Partly agreeing
I agree up to a point, but …h. I see your point, but …
Example in conversation:
CONTROLLING THE CONVERSATION

Controlling the conversation is when you have conversation with other


people or person and they are showing you the attention,
understanding what you talk about, or agreement, sometimes they are
showing the surprise, or even changing the subject when you feel
uncomfortable about the question.
THE COMMON EXPRESSIONS

1 When they showing the attention,


understanding, or agreement: 2 Showing surprise:
1. Really?
1. Yes... Mm-mmm 2. Oh no!
2. I see 3. Are you kidding me?
3. Exactly 4. No kidding!
4. Right 5. What?
5. Yeahh, etc. 6. Oh my gosh!

3 Changing the subject:


1. Which remind me...….
2. come to think of it,...…
3. By the way,.....
EXERCISE
Make a pair with your friend and make a simple
conversation of using the controlling of
conversation, practice it in front of your class.
THANK
YOU

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