Questions 135-138 refer to the following information .

PART6

Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each text.
Four answer choices for each question are given below the text. Select the best answer to complete
the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.
Conference Room 120 can be booked for meetings and conference calls. First, make a
reservation request online at www.gzpoffice.com/confroom . When your request------- , the system
135.
automatically checks for availability. Your request will be accepted if no other event is scheduled at

that time. The system will then immediately send you an e-mail message to -1-36~your reservation.
Questions 131-134 refer to the following e-mail.
However, if another meeting is scheduled that conflicts with yours, you will be notified that the

To: Bai Chang <bchang@lexrg.com> request has been declined. -------. It is therefore------- that you schedule your event well ahead of
137. 138.
From: customerservice@sprtech.com time . This way, if a given time slot is already reserved, you will be able to reschedule your meeting.
Date: September 28
Subject: Order 255646

135. (A) is received 138. (A) fortunate

Dear Ms. Chang: (B) receiving (B) advisable
(C) to receive (C) previous
Thank you for your purchase on September 27. Your package has shipped and is due to arrive on (D) received (D) flexible

October 1. -------. Simply visit www.sprtech.com/shipping/status, enter your order number, and 136. (A) move
131. (B) cancel
press "Search." (C) change
(D) confirm
When you receive your package, we------- you to take a short survey at www.sprtech.com/survey.
132. 137. (A) Thank you for accepting our invitation to
It is through customer feedback that we are ------- to monitor our level of service. Upon the event.
133. (B) Please prepare discussion points before
------- of the survey, you will receive a 10% discount toward your next order. the meeting.
134. (C) Note that reservations are on a
first-come, first-served basis.
Sprtech.com Customer Service
(D) The time of the next meeting will be
announced in due course.

131. (A) You will receive a full refund. 133. (A) able
(B) A replacement is on back order. (B) skillful
(C) Tracking your order is easy. (C) suitable
(D) We will answer your question soon. (D) equal

132. (A) invited 134. (A) publication

(B) invite (B) production
(C) were inviting (C) introduction
(D) have invited (D) completion

GO ON TO THE NEXT PAGE •

TEST 2 53 54