Professional Documents
Culture Documents
001 PQ MAY24 Combined
001 PQ MAY24 Combined
INSALISRDS
Incorporating NQ magazine
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May 2024 www.pqmagazine.com/www.pqjobs.co.uk
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In brief
Watch Lord Sikka in ready to deal with these challenges its doors. The education addressing the real risks of AI in
action on YouTube – and should remember IT is programme offers up to 16 hours her session.
We have turned Lord Sikka’s talk not flawless and can never be a of free CPD, and will be held PQ magazine is a partner of
on the Post Office scandal into a substitute for human assessment across 13 theatres and 250-plus Accountex.
26-minute YouTube video. Where and judgement. sessions.
were the accountants, he asks, Check out his talk at: Among the speakers are former Great leap forward
and he believes there should be an https://youtu.be/jkCWvJt0l6A. Chancellor of the Edxchequer Lord ICAS believes its new syllabus
inquiry into their role in the whole Hammond, who will be looking at and new way of learning represent
debacle. Are you ready for what the future looks like for the the biggest shake-up in how it
PQ columnist Lord Sikka Accountex? UK economy and public finances. trains its students in its 170-year
emphasises that the scandal Accountex London is returning this On his list is the part the tax history.
shows technology does not solve Spring, on 15-16 May 2024. system can play in delivering the ICAS CEO Bruce Cartwright
many of our problems , and in fact London’s Excel is expected to solutions. explained that ICAS has constantly
may actually create more. welcome over 10,000 accounting Mhari Aitken, ethics fellow at reinvented itself to remain
He feels accountants need to be and finance professionals through the Alan Turing Institute, will be relevant. See page 18 for more.
ROBERT
BRUCE
STEM definition needs updating
AICPA and CIMA says MPs are
Profession right to call for accounting to be
considered a STEM (science,
must technology, engineering, maths)
embrace all subject in the UK.
A report by the All-Party
sorts Parliamentary Group (APPG) on
Accounting for Growth, which CIMA
provides the secretariat for, found
Many think accountants are the that including accounting in STEM
same the world over. But in fact would give the grouping a more
they are not, far from it. Take the US commercial focus, and guide young
accounting profession. Accountants people towards developing high-
in the US are very different from end skills relevant to the modern vital contribution it makes to the use of data analytics and advanced
those in the UK, and it is down to workplace. functioning of modern organisations. forecasting tools. It is right that this
the culture that shapes them. The report stresses that the Andrew Harding, FCMA, CGMA, technical component is recognised
In the UK people come into understanding of what STEM is Chief Executive – Management through the STEM designation.
accounting from a range of supposed to achieve would benefit Accounting at AICPA & CIMA, said: “Young people choosing
disciplines. Imagine what it would from clarification, and the grouping “We welcome this report, and I their career paths should fully
be like if the only people who could would benefit from a stronger focus hope it stimulates further debate on understand that if they train as
become accountants were people on its commercial application. If designating accounting as a STEM accountants, they will be using
with accounting degrees. It would, I accounting were considered a STEM subject. In recent years, accounting cutting-edge technology to influence
suggest, tend to be a much duller subject, it would raise the status of has developed many high-level organisational decision-making at
world, and it wouldn’t necessarily the profession and recognise the technical aspects, including the the highest level.”
attract the brightest and the best.
They are not going to be people who for a level playing field and for the
always have brains that are bulging
with ideas and the excitement of
youth. But that is what happens in
It should be the same
Why, asked top tutor paper to write and plan
ACCA to relax the rules on those
sitting online at home. Let them
have paper, he said.
the US. You want to be an Chris Cain (pictured), are their answers. However, Cain, an approved trainer at
accountant? You have to have done ACCA students in exam those sitting online get PwC Academy, and PQ magazine
a degree in accounting. halls treated differently to nothing and are subject are planning to work together to
Raymond Chandler, writer and those sitting their exam to very strict rules about provide ACCA SBL students with
creator of the private eye Philip at home? everything – they can a free, pre-seen mock, which can
Marlowe some 70 or so years ago, He said students sitting barely move during the be marked for a small fee (£25).
started life as a bookkeeper. If such their exams in an official exam. There will be more on this in the
people cropped up in his books they exam hall get pen and He said it was time next issue.
were orderly folk amidst the
gangster mayhem, wearing a row of
different coloured pens in their
breast pocket. Culture makes all the
Time to tax capital gains fairly Richard
Murphy
difference. And it is in the UK that Capital gains should be taxed at and large, wealthy people own.
accountants spread out all across the same rate as income, says Murphy stressed: “I can’t see any
the business disciplines. Small accountant and academic Richard reason why they should pay a lower
wonder that in a free-form world the Murphy in his Taxing Wealth Report. rate of tax on the money that they
UK profession is burgeoning and in He said the arguments are make from this activity than you
the US it is dwindling. straight-forward – capital gains and I do on working for a living.” You can read the Taxing Wealth
are profits that people make from He added: “It is also very costly. Report 2024 at
Robert Bruce is an selling land and buildings, or pieces We could raise at least £12 billion https://taxingwealth.uk/
award-winning writer on of art, or stock and shares, or of extra tax revenue a year if the Watch his video at
accountancy for The Times
anything else of that sort, that by rates were equalised.” https://tinyurl.com/mr2b2atc.
In brief
Time to swap planes staff travelling together on trips. just need to remember to pay your old brother Carl, submitted
for trains The firm is aiming to become a annual subscription. If any student fraudulent Film Tax Relief (FTR)
BDO has told staff that they must fully net zero business by 2050, is having financial difficulties or and VAT claims to HMRC. The pair
swap planes for trains for short- and has an aim of reducing its need further help, they should submitted inflated or made-up
haul business trips so they can emissions from business travel by contact ACCA direct. claims to HMRC for three separate
help the firm meet its net zero 49% by 20230. films: Whispers, The Eight, and
targets. Siblings made up Violence.
It is also telling workers to fly Outstanding movies for £1m tax HMRC proved the pair’s claims
economy for journeys under seven balances fraud were fraudulently inflated for the
hours and is also encouraging ACCA has reminded students that Brothers who tried to steal £1 first film, which was moved to the
them to opt for premium economy now is the time to pay any million in a ‘staggering and United States. The second film was
class over business class on all outstanding balance on their audaciously dishonest’ film tax entirely made up, and the third
longer flights. account. fraud have been jailed for a total of movie was produced in the US
BDO also wants everyone to ACCA said it is not too late for 14 years. purely to submit further fraudulent
travel less, and try to have fewer you to continue your journey – you Craig Rees, 50, and his 52-year- claims.
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Tax briefs
The childcare Adam stressed that individuals changes to its helpline services September, for this year anyway.
tax trap also start to lose their personal barely 24-hours after making the HMRC’s CEO Jim Harra
Working couples with children face tax-free allowance (£12,570) once announcement on big, permanent admitted that the pace of change
an “absolutely insane” financial their income crosses £100,000, cuts! in services needs to match the
penalty once their income goes pushing up their marginal tax rate It said this is in direct response public appetite for managing their
above £100,000, says Stuart to 60%. to immediate feedback, and tax affairs online.
Adam, a senior economist at the The IFS has calculated that a now promises to engage with
Institute of Fiscal Studies. parent who earns £134,000 with stakeholders about how to ensure NI cuts are here
Adam has criticised Chancellor two children could be worse off all taxpayers’ needs – including The National Insurance rates
Jeremy Hunt’s move to withdraw than someone earning £99,000. small businesses – are met as fell from 10% to 8% for 27 million
all free childcare entitlements HMRC shifts more people to online workers across the UK, the second
and tax-free subsidies for working HMRC quick U-turn self-service in the longer term. cut in a year.
parents after their income crosses on closing This means the phone lines for It means anyone earnings a
£100,000. He says this has telephone lines Self Assessement, VAT and PAYE salary of £35,000 will have an
created a childcare tax cliff-edge. HMRC halted its proposed will remain open between April and extra £450 in their pockets.
ANNA KATE
PHELAN
FRC revises accounting standards
The FRC has issued what it says are exemption for leases of low-value
Apple “comprehensive improvements to assets to clarify that the focus is
facing a financial reporting standards” for to ensure that the most significant
the UK and Ireland, which are used leases are recognised on the
sticky time by 3.4 million businesses. balance sheet.
in the US The changes follow extensive The FRC has also made a
stakeholder engagement and number of improvements and
consultation on the proposals with will provide better information clarifications that are designed
the FRC required to undertake a to users of financial statements, to make it easier for preparers
There’s a big story developing in the US review of FRS 102 every five years. including current and potential to apply and understand the
that may have a worldwide impact on
The most significant changes investors and lenders. In response standards.
the handheld device space.
The US Department of Justice (DOJ) apply to leases and revenue to stakeholder feedback, the FRC The FRC will also be hosting
is suing Apple for monopolising the recognition to align with recent said it has made improvements to a webinar to discuss the new
smartphone market. They argue that changes to international financial the proposals for lease accounting standards at 11am on 15 May
Apple’s “exclusionary conduct” makes reporting standards. The changes and revised the recognition 2024.
it difficult for people to switch phones,
undermines industry innovation and 5% more employees, including
imposes unnecessary costs on
businesses, software developers and
Record year for Grant Thornton over 1,200 new joiners and 25 new
partners. Partner pay was up 11%
consumers alike.
Apple have been accused of to £644,000.
blocking the growth of ‘super apps’, Grant Thornton’s CEO,
with functionality that would allow Malcolm Gomersall, said: “2023
users to easily move between different was another standout year for
smartphone platforms, diminishing the our firm and that’s down to the
quality of cross-platform messaging contributions of the more than
apps so that consumers continue to
5,500 people who make up Grant
buy iPhones. It is also accused of
supporting limited functionality to drive Thornton. Whilst uncertainty,
purchases of both Apple Watch and inflationary pressures and overall
iPhone, and limiting third-party digital trading conditions continued to
wallets by preventing apps from impact our markets, our firm’s
developing their own cross-platform It was another year of record 18% to £146m, according to the resilience meant we are able to
tap-to-pay. performance for Grant Thornton, 2023 annual report. continue investing in our people
The practice of enhancing a with net revenue up over 7% to For the 12 months to 31 and operations to remain a top
product’s ‘stickiness’ (the degree to
£654m and operating profits up December 2023, the firm took on choice for clients.”
which users have to return to the
product time and time again) is well
established in the tech industry. It
appears that Apple may have hurtled
Bahrain recognises AAT qualifications
towards increasing this metric without Bahrain has recognised all seven Bahrain’s qualifications watchdog
proper consideration of the potential of AAT’s qualifications, with the will be welcome news for the
legal ramifications. country’s education and training thousands of Bahrainis who already
It’ll be interesting to see how this quality authority (BQA) aligning have AAT qualifications, but also
case pans out. We have already seen a
regulatory win for consumers, with the them with its domestic training for those who are aspiring to join
EU mandating that from the end of framework. our dynamic, global profession.
2024 all portable electronics should Claire Bennison (pictured), AAT’s Learners now have the clear
use a USB-C charger, which will lessen Executive Director of Customers, assurance that with AAT they will
the product ‘stickiness’ induced by Partnerships, and Innovation, More than 6,000 Bahrainis have gain a qualification of the highest
Apple’s lightning charger cable. Watch said Bahrainis completing an AAT studied the AAT qualifications since standard.”
this space! qualification would rightly feel pride it began offering them to learners in AAT is now hoping more
Anna Kate Phelan is Head of in their government’s affirmation the Middle East in the 1980s. countries across the Middle East
Product at Eintech of their new skills and knowledge. She said: “This recognition by will follow Bahrain’s move.
Female senior Deloitte expand office space KPMG’s Jon Holt elected for
partner anyone? in London second term
Who wants to be PwC’s new Deloitte has taken on more office space in KPMG in the UK has confirmed that, following a
UK boss? There are three central London less than two years after making partnership vote, Jon Holt has been re-elected
candidates for the job: Marco drastic cutbacks, according to the Financial with overwhelming support to serve a second
Amitrano, head of clients & Times. term as the firm’s Chief Executive and Senior
markets; Laura Hinton, head of tax; and The Big 4 firm added 70,000sq ft of space in Partner.
Hemione Hudson, head of audit. Shoe Lane, near its New Street Square HQ, and Holt was appointed as CEO in April 2021,
This is the first time women have appeared this means more staff will be returning to the following KPMG in the UK’s move to a new
on the ballot, and there has never been a office. governance model, which created separate
female boss of the PwC’s UK arm in its 175-year Deloitte told the FT: “In February we opened roles for its Chair and Chief Executive.
history. three floors in 66 Shoe Lane, with a fourth Holt said: “2024 will see us make some big
The vote among partners takes place in April, to follow later in the year – they are a mix of changes – combining our deals and consulting
and the winner will be unveiled at the end of the workspace and client space and increase businesses into one practice called advisory –
month. our overall London campus space by 18% and exploring a potential merger with KPMG
Outgoing boss Kevin Ellis has spent eight to support our growing business and ways of Switzerland to give us more collective power to
years at the helm. working.” invest and build new services for our clients.”
EDUCATION
NETWORKING
AT THE FOREFRONT OF
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PQ tech
the news
Tech briefs
Google to charge Google has made people pay for get the most out of their data and embedding the Databricks Data
Google is believed to be enhancements to its core search AI and empower them to innovate Intelligence Platform with KPMG
looking at charging users for product. at a faster pace. Clara, KPMG’s global audit
‘premium’ internet search results Of course, Google already Generative AI could add an technology platform.
powered by artificial intelligence charges for some features such as additional £31bn to the UK
(AI). storage space and for access to economy per year, according to Drones – a power for
The tech giant’s main search Gemini AI assistant in Gmail and KPMG estimates. good!
engine would remain free to use, Docs. It said that KPMG’s technical One of the announcements in the
with additional content available to expertise, in combination with Spring Budget that might have
those who pay a fee, sources told KPMG and Databrick the Databricks Data Intelligence gone under the radar was the
the Financial Times. join forces Lakehouse Platform, will help Government’s investment in drones
Adverts would still appear KPMG UK has formed a strategic clients innovate using an open, for the emergency services.
alongside search results, even for alliance with Databricks, a leader in scalable platform to meet all their However, PwC stressed an equal
subscribers, says the FT. However, data and artificial intelligence. The data-driven requirements. focus should be given to integrating
charging would be the first time alliance will help the firm’s clients KPMG’s Audit practice is also drone data with existing systems.
BRAINIACS
WA N T E D
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Leadership Program.
On Your Marks…
want to be.
Episode five – Beating procrastination:
Procrastinating over tasks, even ones we care
about, is a normal if painful part of life for
ACCA launches podcast series designed to help to PQs most of us. We sit down with Dr Julia Ravey,
a neuroscientist, author and self-confessed
deal with the common issues confronting them as they procrastinator. She’s an expert in understanding
look to get qualified what’s happening in our brains when we put off
tasks – from conflicts between the logical and
re you putting off booking your first gets tough – including techniques for building emotional centres of our brains, to tricks for
The episodes
creating sustainable revision habits.
Episode six – Exploring ACCA resources:
In this final episode we sit down with Paul
called ‘On Your Marks’, explores techniques to Episode one – Preparing to start: Why can it Kirkwood, ACCA’s Regional Head of Education
help students tackle any potential challenges be so hard to start something new, even if we and Learning for ACCA in the UK. Paul is
head on, wherever they are at in their journey to want to? What might help us take the first step? joined by new ACCA member Shaun Fenwick,
qualification. We sit down with Michelle Elman, a five-board who works in the accounting team at Brixton
Hosted by ACCA’s Krutika Adatia (pictured), accredited life coach, author, broadcaster and Brewery and recently completed all his exams.
podcast guests include experts ranging from a public speaker, and all-round expert in helping We talk about starting the qualification and the
life coach to a neuroscientist, to help students people face their demons and rise to personal decisions you need to make, the common fears
understand what can hold them back when challenges. From coping with pre-exam nerves and struggles, resources available through your
setting out to achieve their goals – whether to dealing with envy when people post their ACCA journey and how to push yourself to take
that’s preparing for an exam or training for a wins on social media, we look at how we can that first step.
marathon. clear the path ahead and get working on our View now or listen through wherever you get
From the importance of hanging out with your goals. your podcasts. And don’t forget to subscribe!
mates to the neuroscience of procrastination, the Episode two – Setting great goals: In this
series explores how to get going when the going episode we’re talking goal setting. We sit down • Thanks to ACCA for this article
THE 2024
WINNERS
IN FULL
Small Training Provider of the Year:
University of Gibraltar
Medium Training Provider of the Year: Future
Connect Training and Recruitment Ltd
Large Training Provider of the Year: New City
College
Best New Training Provider of the Year: 3 Stephanie Goodsell (Peak Accountancy Training) – AAT apprentice of the year
Counties Accounts Training Service Ltd
International Training Provider of the Year:
MAS Education: Management & Accountancy
School (Myanmar)
Apprenticeship Training Provider of the
Year: Riverside Training
Distance Learning Training Provider of the
Year: Premier Training
AAT Tutor of the Year: Karen Groves
(e-Careers)
AAT Apprentice of the Year: Stephanie
Goodsell (Peak Accountancy Training)
AAT Student of the Year: Katie Robinson
(Training Link)
AAT Special Recognition Award Winner: First
Intuition
First Intuition – AAT special recognition award
3 Counties Accounts Training Services – best new training provider of the year University of Gibraltar – the small training provider of the year
Time to wave your napkin in the air, like you just don't care Riverside Training – apprenticeship training provider of the year
Future Connect Training & Recruitment – the medium training provider of the year Karen Groves (e-Careers) – AAT tutor of the year
New City College – the large training provider of the year Premier Training – distance learning provider of the year
www.premiertraining.co.uk
24 PQ Magazine May 2024
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mindful-education.co.uk/learners
PQ IFA spotlight
What is money
company formation and registered office services
are also under the scope of the regulations.
Broadly speaking, accountancy firms must
have in place appropriate tailored AML policies
and procedures, a firm risk assessment of the
laundering?
clients and services it provides along with any
steps to mitigate risks, conduct ongoing customer
due diligence on all clients, including ‘know
your client’ documentation and a client risk
assessment, as well as ensuring relevant staff
Have you got anti money laundering policies in place? If not, you receive annual AML training.
Firms should also have clear reporting lines in
need to make this your top priority! place to enable you to make disclosures to the
oney laundering to be another administrative National Crime Agency, where appropriate. These
M is a menace to
businesses and
society, costing the UK economy
burden, but with a disciplined
approach and the support
of your Institute the process
are known as suspicious activity reports or SARs.
Keeping up-to-date
billions each year, according to needn’t be too difficult. AML The Institute of Financial Accountants (IFA) has
the National Crime Agency. is the responsibility, in some a team of knowledgeable, experienced AML
Money laundering is a process capacity, of all employees in reviewers and compliance officers who are on
whereby criminals turn the a firm. If you spot something hand to guide their member firms through their
proceeds of crime into funds that suspicious you should make an AML responsibilities, queries, and AML reviews,
appear lawful and can then be spent as if they internal report to the money laundering reporting but it is important to incorporate good practice
were from legitimate sources. officer (MLRO) which then devolves you of your before inspection becomes necessary.
As accountants we have a responsibility to responsibility. On 21 May 2024 the IFA is holding its first AML
act as gatekeepers and there is an unavoidable conference online. This will be a great way to
requirement to build anti-money laundering AML regs you must comply with bring your understanding of AML up to date with
(AML) policies and procedures into our In the accountancy sector, the regulations insight from expert speakers and real-life case
professional practice. apply to those engaging in public practice by studies from practitioners.
This is not just a nice to have, but rather a way of business, providing services such as tax Find out more and to book go to
legally enforced requirement where you must compliance, bookkeeping, payroll, as well as https://tinyurl.com/mnax7njj. Watch the YouTube
demonstrate compliance with the regulations with accountancy and assurance services. video at https://tinyurl.com/53b8x6ny
your respective supervisory body. It may appear Trust and company service provision such as • Thanks to the IFA for this article
Example
The following information has been provided for the month of April 2024, Note: In an exam question you may also be asked to show the
detailing budgeted and actual costs for the month: percentage variance as calculated above, so be sure to take the variance
amount and divide by the budget amount.
Cost Budget Actual Variance Significant?
£ £ £ Yes No Now have a go!
Direct materials 33,580 35,690 The following information has been provided for the month of May 2024,
detailing budgeted and actual costs for the month. Any variance greater
Direct labour 20,000 21,500
than 5% is deemed as significant and should be investigated further.
Overheads 25,000 25,000 Calculate the variances and identify if the variances are significant or
Admin costs 12,000 12,700 not.
Cost Budget Actual Variance Significant?
The first step is to calculate the variances as follows, being the difference £ £ £ Yes No
between the budget amount and actual amount, for example: Direct materials 46,270 42,560
Direct materials £33,580 - £35,690 = £2,110
Direct labour 30,000 29,000
Cost Budget Actual Variance Significant?
Overheads 20,000 24,000
£ £ £ Yes No
Admin costs 15,000 16,500
Direct materials 33,580 35,690 2,110
Direct labour 20,000 21,500 1,500
Overheads 25,000 25,000 0 Answers:
Admin costs 12,000 12,700 700 Cost Budget Actual Variance Significant?
£ £ £ Yes No
We are advised that any variance greater than 6% of budget is
Direct materials 46,270 42,560 3,710 √
considered to be significant and should be investigated further.
The next step is to calculate the variance percentage, as follows, being Direct labour 30,000 29,000 1,000 √
the variance amount divided by budget x 100, for example: Overheads 20,000 24,000 4,000 √
Direct materials £2,110 ÷ £33,580 x 100 = 6.28%
Admin costs 15,000 15,500 500 √
Direct labour £1,500 ÷ £20,000 x 100 = 7.5%
Overheads – 0%
Admin costs £700 ÷ £12,000 x 100 = 5.83%
Direct materials £46,270 - £42,560 = £3,710
Cost Budget Actual Variance Significant?
Direct labour £30,000 - £29,000 = £1,000
£ £ £ Yes No Overheads £20,000 - £24,000 = £4,000
Direct materials 33,580 35,690 2,110 √ Admin costs £15,000 - £15,500 = £500
Direct labour 20,000 21,500 1,500 √
Direct materials £3,710 ÷ £46,270 x 100 = 8.02%
Overheads 25,000 25,000 0 √ Direct labour £1,000 ÷ £30,000 x 100 = 3.33%
Admin costs 12,000 12,700 700 √ Overheads £4,000 ÷ £20,000 x 100 = 20%
Admin costs £500 ÷ £15,000 x 100 = 3.33%
• Karen Groves is an AAT tutor and AAT Faculty Director at e-Careers
latest pre-seen
CIMA’s latest pre-seen is here for the OCS, so saddle up as tutor
to relate them to the scenario given – the
answers will often be in the question, so use
that to support your points.
Core Activity D
Andrew Mower picks out the key examinable topics from Kanann PPE and Leases
Kanann is looking to become more innovative
and sustainable, and the average time to
produce a saddle is a massive 28 hours.
It would make sense to invest in new,
innovative manufacturing equipment to help
make saddles faster and in a more energy-
efficient way.
This would involve knowing which costs to
recognise initially under IAS16, and then how
to depreciate the assets and deal with any
subsequent expenditure.
Given Kanann doesn’t have huge amounts
of cash, an alternative could be to lease
assets instead, to avoid the upfront costs and
allow them to update the equipment more
frequently to stay innovative in future years.
Kanann doesn't lease any assets currently,
so you could be asked to explain right of use
assets and lease liabilities under IFRS16.
Core Activity E
Expected Values
There are several clues that Kanann will
launch a new saddle range soon, potentially
focusing on specialist saddles rather than just
their existing general purpose models.
If this happens, Kanann will want to forecast
demand – and how this would be affected by
different marketing campaigns or by differing
states of the economy in Keeland.
Know how to explain expected values,
potentially as part of a decision tree. Other
statistical tools such as standard deviation
and coefficient of variation could also be
anann is a company that designs, running smoothly in order for them to be tested.
Embracing that
question whether the CGMA qualification is
even for you, whether giving up is the answer…
but you’d be wrong! Everyone who has studied
CIMA has experienced these emotions. So
leave it, move on, come back to it later – this
dreaded topic
topic is not going to stop you.
resilience in a
Broad pressures: A low council tax strategy or a
lack of direction for delivering savings can build
up broader pressures that threaten financial
resilience.
chaotic climate
Governance and scrutiny: As financial
sustainability becomes increasingly challenging, it
is essential to maintain strong leadership coupled
with good financial management. This demands
transparent and honest monitoring of reports
Jennifer Bevan looks at how local authorities can balance the to allow financial issues to be both identified
books as funding pressure increase and demand for statutory early and acted upon in good time. In additional,
services continues to grow strong governance arrangements include the
ability to speak truth to power. Where authorities
afeguarding sustainable service delivery financial resilience. In practice, this looks like an experience financial difficulties, there can be
Dear Karen
Ask PQ’s very own agony aunt
How do organisations say sorry?
Making it easier for organisations to apologies could give victims more
Karen Young when you need
advice from a real expert. Email chance to find closure, says a new consultation
your dilemma to graham@ The UK government is looking broadening the scope of
pqmagazine.com, and he will pass to update the law to make the law would allow people
on the best ones to Karen it easier for organisations to express regret and offer
to offer sincere apologies more earnest apologies.
THE DILEMMA to those who have been As part of the
I’ve been told different things about wronged. consultation, ministers are
whether to include my hobbies on The Compensation Act, also considering how best to
my CV. Do you think it’s a good idea? which became law in 2006, refine current laws following
made it easier for public a recommendation from
institutions, private companies the Independent Inquiry
and their employees to apologise, with their lives. into Child Sexual Abuse (IICSA)
without admitting liability in civil Often, organisations and that apologies could and should
proceedings. individuals remain reluctant to be offered by employers for the
Yet almost 20 years on, apologise because of concerns actions of current or former
there is little evidence this has it may be interpreted by the employees – known as vicarious
encouraged businesses to aggrieved party, or insurers, as liability. This would encourage
use apologies more as form of an admission of fault. Changing the likes of schools, care facilities
reparation – leaving many victims the law to make this clearer could or hospitals to offer apologies for
without proper closure and a remove barriers – perceived abuse carried out by an individual
sense they are unable to move on or real – to apologising, while at these institutions.
KAREN’S RESPONSE
Many CV templates have space to
mention your personal interests In brief
and hobbies, such as creative
New flexible employee. Employees will also be than their female colleagues
pursuits, sports or volunteering.
working laws able to make two requests every to be overlooked, with bosses
While you want to paint a picture
The UK government’s new flexible year. saying they were 7% less likely to
of who you are as a person, so
working regulations have now promote home-working women
an employer can assess whether
come into force, giving employees If want promotion than those in the office and 8%
you’d be a good fit for the team, it’s
the right to request flexible working don’t work from less likely to give pay rises.
important to reflect on how relevant
arrangements from the first day home
your hobbies may be to the job
they are employed. Men who work entirely from home Failures over the
you’re applying for.
Under the old laws workers are more likely than women to be national minimum
It is worthwhile highlighting
had to employed for 26 weeks passed over for promotions and wage
hobbies that illustrate your
before they could ask to work pay rises compared with their male As the national minimum wage
transferable skills, whether that’s
more flexibly. The changes mean colleagues in the office, says new reaches its 25th anniversary, there
working well with other people in a
staff can now ask to go part- research. continues to be a high level of non-
team sport or having strong technical
skills from online gaming. Think time, have flexi-time, term-time A study by the University of compliance among employers,
about the hobbies that demonstrate working, compressed hours, and Warsaw’s Agnieszka Kasperska warns BDO.
and enhance your problem-solving, even adjust their start and finish found UK bosses were 15% Since the introduction of the
communication and project times, as well as ask for the right less likely to promote men who national minimum wage in 1999,
management skills to really impress to work from home. worked from home than their HMRC has carried out 87,000
your prospective employer. And before rejecting any office-based peers, and 10% less investigations, issued £86m in
Hobbies can illustrate the such requests employers will likely to see a pay increase. fines and enforced £117m of
personality traits that will help to now need to consult with the They are also much less likely arrears.
depict you as a suitable candidate
for the role in question. So consider The PQ Book Club: books you should read
whether you would be comfortable
speaking about your hobbies in an Career Confidence: No-BS Chapter 1 is called ‘Life’s and new
interview, then make sure you tailor Stories & Strategies for a gamble’ and the take away opportunities.
that section accordingly. Finding Your Power by Robynn is don’t be afraid to bet on People are
If you have space towards the end Storey (Wiley £23.99) yourself. As she says: “I always landing
of your CV, and you have come to Robynn Storey is the CEO of am suggesting that taking jobs because
the conclusion that they are relevant, Storeyline Resumes, so right a chance, in life, in work, in they talked to
appropriate and interesting, there’s away from that word ‘resumes’ relationships often leads to the someone in a
no harm in including your hobbies. you know that we are listening greatest wins of all.” lift, plane or
Keep any mention of your personal to an American voice, but it And, like all the chapters in even a bar.
interests brief, as the bulk of your CV is a voice worth listening to her book, it is short and sweet PQ rating:
should reflect your experience and nevertheless. – but that works. Some of the 5/5 What this
transferable skills and your studies Over two decades Storey chapter titles also brought a really readable
and qualifications, and you want your has helped more than 300,000 smile! Like ‘Want loyalty? Get a tome gives you is a sense
CV to be eye-catching and concise. people find their dream job, Dog’, ‘Fake it ’Til You Make It’, of how important it is to do
• Karen Young is a director at Hays. employs 60-plus staff and and ‘A Guy Walks into a bar’. something you love. She says
She is passionate about helping brought in $10 million in In that last chapter the author everyone deserves to find the
people to find the right job and revenue. So fair to say she stresses the importance of right fit and wake up feeling
companies the right person knows what she is talking always being on the lookout for excited to get to work. Without
about. new friends, new connections that you can’t flourish.
’
WEV E GOT THE L OT
Amazing animals Fiendish Su Doku
We have three copies of The Times Fiendish
We have three copies of Amazing Animals up Su Doku Book 10 best-seller to give away this
for grabs this month. The wonderful animal month. You can immerse yourself in 200 of
designs in this book will allow you to break away the most super fiendish puzzles. Remember,
from the chaos of everyday life and plunge these aren’t just fiendish puzzles these are
yourself into a land of peace and relaxation. super fiendish ones!
All the illustrations are drawn by hand and The claim is that these Su Dokus will be
the models are real animals. enough to exercise the grey matter of even
To be in the draw to win one of these books the most experienced enthusiast.
send an email headed ‘Amazing Animals’ to To be in with a chance to win one of these fab books simply email us at
giveaways@pqmagazine.com, along with your giveaways@pqmagazine.com with your name and address and we will put
name and address. you in the hat. Head up your email ‘Su Doku number 10’
Terms and conditions: One entry per giveaway please. You must send your name and address to be entered for the draw. All giveaway entries
must be received by Friday 17 May 2024. The main draw will take place on Monday 20 May 2024.
TO ENTER THESE GIVEAWAYS EMAIL GIVEAWAYS@PQMAGAZINE.COM
36 PQ Magazine May 2024