By Gary |. Wilson, Colonel (Retired), United States Marine Corps, Carlsbad, California
cearolingustic programming (NLP) techniques are popular
with law enforcement officials for uncovering deception due
{ng interrogations, Asa result ofthis popularity, various com:
‘munities are witnessing the widespread application of NLP
techniques to both interviews and interrogations? The pat
pose of this article is to explore the validity of detecting devep-
tion by using NLP techniques.
Specifically, thi article succinctly considers the integration of
NLP techniques with implicit behaviors such as eye movements
‘The premise behind NLP is that a person’s eye movements give
interrogators a means to uncover tith and reveal deception. NLP
‘advocates contend that they can detect deception by observing eye
‘movements concordant with verbal statements furnished by sus
pects during interviews and interrogations
Par Anders Granhag, in his research, notes that distinguishing.
among facts, fiction, truth, noise, and deception is one of the cen
tral tasks ascociated with forensics interviewing, and intorroga
tion? Charles Bond and Bella DePaulo review a large number of,
studies that focus on an individual's ability to ferret out deception
40. THE POLICE CHIEF/DECEMBER 2010
They also report that people's performance for detecting lies or
deception appear just above the level of chance
This “ust above-the-level-of-chanco” criterion is not particularly
‘compelling or reassuring. Itis about the same level of chance as Fp
ping a coin. In the wake of Granhag’s work, Granhag and others
suggest that people might be better at detecting deceptions using,
indirect ways of validating veracity and trth-teling
Granhag labels this indict approach of determining veracity as
implicit lie detection. In other words, i is an approach that targets
things other than explicit veracity (or example, verbal declaration).
‘The targets are implicit behavioral factors such as eye movements
Much ofthe effort surrounding the concept of impli le detection
finds favor inthe areas of paralinguistcs and neurolinguistics”
NLP Integrating Communication and Therapy
NLP was conceptualized in the 1970s by Richard Bandller and
John Grinder. Both Bandler and Grinder hypothesized that people
tap into their cognitive processes communicating through diferent
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‘means: auditory, visual, and kinesthetics.
thrust in devel-
Jntegrating communication and therapy.
‘Nevertheless, NLP has found its way
Into interrogation texts, profesional jour
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in thee textbooks Efetive Interoiewing and Interrogation and
‘Aspects of interview and Interrogation, which are widely used by law
enforcement and academic institutions, how NLP is applied inlaw
enforcement venues. Briefly, neurolinguistics explores the connec
tion between language and the functioning ofthe nervous system.
ye Movements
‘According to Gordon ard Fleisher? and Zulaweski and Wick-
lander advocates of neuraingustic contend that there isa “proba
bie linkbeteen various Ende ofeye movements and the coytive
neural processing of language, For exampe, Condon and Fisher
twit that when “eyes move upward and fo the right in one's gaze,
this Indicates a suspect may be creating or adding Information 10
something they are stfempting to visualize"
Ifa susped' eyes move directly to the right, ths indicates the
suspect i creating or adding information to something they have
not heard, When suspects eyes aze looking straight up towards
the eallng this neurlinguiste cue indicates a suspect may be
seeking divine intervention or help from above. This eye move
tnt coneidered not ctewistnt wilt te propects memory of
‘what actually transite
oe Navarro and John Schafer, in an FBI Bulletin post in concert
| with David Givenssate that
| psd ot jute, hey commute when te bran conducts
intra dog reals pas eens, arg ses or proces
alc
‘automatic resprise oes 0
_go unnoticed. By cataloging person’ seline eye responses
rnstesf conversation, imestigatrs cv compare the eye responses
Additionally, individuals woho struggle with an idea or concept
eyes reply. Rapid blinking or “eyelid futer” signals
topic. Offices carey should obserce the speaker’ eyes,
toch ca alert othe possiblity of deception =
What is striking about law enforcement’s unabashed accep
tance of NLP for revealing deception, is that neither Bandler
nor Grinder ever proposed that assessing nonverbal or implicit
behavior cues (that is, eye movements and blink rate) has any
relevance of evidence-based connection to detecting decep-
tion.” Clearly, NLP was not intended by Bandler oF
be used as a forensic, assessment, or analytical instrument §
detection of deception. Nevertheless, NLP applications continue
to find their way into interrogation texts and interview rooms
while growing in popularity. The question is, does esearch data
support NPL's use for detecting deception? Stan Walters argues
that there is no data support for NLP use as an instrument for
detecting deception, noting
1 hb
‘Should he interietwer ask for informal
his statements boa
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In other supportive studies, it was found to be common forthe
subject to have eye movements inconsistent with speech cues, Those
same studies also determined that IQs were inconsistent with ques
tions designed to elicit specific mental responses onthe visual, audi-
tory. or kinesthetic levels
| Ethnicity and Gender
| tm addition to eye movement being inconsistent with speech
| cues, ethnicity and gender may also have an impact on assessing
‘cea deception.” Julie Lavigne, in a presentation to the
“American Psychological Associaton 2208 Convention, suggests that
interactions between police officers and ethnic minorities are likely
to be challenging, Interactions are characterized by mutual distrust
and misinterpretation of cues, as well as misuncerstandings regaré
ing the actual meaning ofthe behavior exhib
on deceptive bel
Gender and Profanity
While etn factors can influence or mislead police and scholars
| in ther interpretation of implicit behavior such as eye movement it
| fs interesting to consider the effects of gender and profanity during
| interrogation. Kellie Ann Green and Julia Friedman, in their presen-
| tation to the Western Psychological Assocation 2006 Convention
| described an experiment in which both profanity ancl gender con
| trinute to the perception of credibility in the contextof hypothetical
| interrogation used in the study
| "Green and Friedman concluded that there is significant interac
| tion between gender and profanity (p = 07) The “highest credibility
was assigned to male suspects who used profanity and those with,
the lowest credibility were assigned to female suspects who use pro
| fanity When males use profanity, they are considered credible
and When females use profanity they are considered not credible
Another study involving gender anc detection of lies by Armindo
Freitas: Magalhaes notes that Portuguese “women, regardless of age
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Soe eee Cee ce ee recognition of ies, particulary in the age
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The preceding research data might
give one pause regarding the influemce
of not only gender on perceived cred:
ibility during interviews and detection
of lies, but also on the use of profani
in these circumstances. The idea of NUP
being able to detect deception solely by
‘movements is seriously challenged
by such data, Advocates of NLP, nonethe
less, hold that there isa direct neurolog
cal connection between eye movements
land representational systems.” Yet the
fevidence-based data are lacking. with
respect to NLP use in determining truth
for deception. Researchers in the past have
freee pointed out the need for empirical stud
to address the utility of police using N
Comte for detecting deception.” It is evident that
SO eee other factors, such as ethnic groups, gen
eda eee der, and use of profanity, can effectively
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THE POLICE CHIEK/DECEMBER 2010 hupliwwn:naylometwork:com/iac-matinfluence perceived credibility (that is,
truthfulness) while drastically impacting
an investigator's ability to detect decep-
tion when techniques like NLP are used
in the absence of evidence-based data.
‘Another consideration in detecting decep-
tion is the role that complex cognitive fa:
tors might play in challenging the utility
‘of NLP for ascertaining deception
Miron Zuckerman, Bella DePaulo, and
Robert Rosenthal submit that lying is more
cognitively complex. than_truthtelling
Zuckerman and the coauthors hypoth.
fesize that liars need t0 formulate com-
munications that are internally consistent
and consistent with what others already
know: “The complex cognitive challenge
involved in ying results in longer response
latencies, more speech hesitations, greater
pupil dilation, and fewer illustrators (eg.
Movements) that accompany” speech.”
‘The authors make the case that the vary-
ing degrees to which both verbal and
nonverbal cues occur differentially during
deceptive communications compared with
teuthful communications are very impor-
tant, Their research produced 159 est
mates of 19 behavioral cues to deceptions.
This underscores the complenity of detect:
ing deception: the wide range of decep-
tive cues challenges the cancept of relying
solely upon NLPeye movement constructs
to detect deception ™
NLP has captured the atention of la
enforcement and interrogators regard:
ing its application to detecting decep-
tion during interview and interrogation
processes, Clearly, there isa lack of
evidence-based data to support using
NLP for ferreting out deception. Yet
employing NLP techniques for detect-
ing. deception persists throughout lav
enforcement communities despite the
dearth of supportive evidence. NLP uti
ity for deciphering truth from deception
is a myth, Nonetheless, it is still touted
for investigative interviewing.
‘Those working in the area of forensics
reed to be aware of the shortcomings of
ethos that ae not evidence ase I is
sential to stsve forthe use of teeniques
nd methods that are supported by esearch
data"The only certain method of iscem-
Sng truth relies om the coraboration ofthe
Known fats independent ofthe information
provided bythe peron interviewed"?
Notes
‘Stan Walters, Principles of Kins ero
Interrogation 2d (New York CRC Press,
203, 138-140
Nathan Gordon ae William Fisher,
fetine nrg eed inkerogtion Tei,
2nd (New Yor: Academic Press, 200)
13-118
Par Anders Granhog, “Rethink
Inmplit Lie Detection” Ts
(2006 180-190, ptt boise a en
‘p/2006 18019072006 180190 pd aces
November 4, 2010,
“Chases Bond and Bella DePaul, “Accuracy
‘of Deception Judgments” Persona an Soci
Paychagy Revie, 1 no, 3 (2006) 216-234
“Granhag, "Rethinking impli Lie
Detection
“Tb
US) D
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50. THEPOLICE CHIEF/DECEMBER 2010
es guee ea a Ler ee OL
Le
amen
Pfu
Cisfurus‘Davie Zalawski and Douglas Wiekander,
Practical Aspect of nero an nero, 2
ce (Boca Rater, Fla: CRC Press, 2002,
"Vineent Sendoval nd Susan Adams
Subtle Sls for Building Rappot Using
Neuro-Lingusie Programming in the
Interview Room” Fl Law Enforcement ulin
‘i na (August 2001 5 hp gow)
statservice/ ablations lavrenforcement
bulletin /2001pdts/augOlleb pl acess
November 4, 2010,
"Gordon and Pesher, fictive Interiecing
and Ierrogatin Tecnu.
"David Zulawsk abd Douglas Wilander,
Prat! Aspes of ere aa Inrrogtion
"Gordon and Fleisher, Efetiv Inerciewing
and erro Tenis.
Davi Givens The None Dictionary of
Castres Sigs Body Language Cus Spokane
Washington: Centr for Noavertal tudes,
2K,
je Navarro an Jon Schafer, “Detecting
Deception,” FBI Lat Enrceent Ble 7
‘ne. 7 uly 200) 10 ht reww fb gov)
‘stat-services/pubiatonsInw-enforcement
‘ulletn/2001-pasjulyOtleapa accessed
November 4, 2010.
Walters Principles of Kies ecw
ond errption.
bid 2 138-132,
"Alert Vel and Shara Lochun, “Neuro-
Linguistic Programming andthe Police
‘Warhol or Not” Jura of Police and Crna
Payehagy 12 no 1 Garay 1997) 25-3.
Walters Principles of Kins nerciew and
meron
"Alder and Frans Willem Winkel
‘Croecutrl Posie Citizen Interactions
“Thelnvvenceof Race Bois and Nonverbal
‘Communication on Impression Formation,
Jura of Appi Socal Poycology 22 (October
1992) 1546-158 and Alert Veh and Frans
Willem Winkel, "Perceptual Distortions in
(Cross-Cultural interrogations: The Impact of
‘Skin Color, Acent Speech Syl, and Spoken
Fluency on Impression Formation” Jura of
CroscuturalPoyetaogy 25 une 198) 284-285,
"Julie Lavigne, “Tndiators of Deception
The Eifects of the Ethnic of the Suspect”
(paper presented atthe American Psychelogial
‘Astocition 200 Convention, Boston,
Massachusets)
Kellie Ann Green and Julia Friedman,
“Bicets of Gender and Profanity during
Inverogation on Perceived Creiiiy” poster
presentation, Western Paychology Assocation
00s Convention, Riviera Resort Palm Springs
CCalitonia Apr) 2106,
Td
Armindo Feet Magalhaes, "Etc of
Lookin Detection of Les: Empirical Study with
Portugese” [paper presented at the Aresian
Pychologcal Assocation 2009 Convention,
"Toronto, Ona, Canada
Sandoval and Adams “Subtle Skills
for Building Rapport Using Neurlingustic
Programming in the Interview Room” 4
hupuwwwnaylometwork-comfae-nxt
ri and Lochun, “Neuro-Linguistle
Programming and the Police Worthwhile
Not” and and Sandoval and Adams,
“Subtle Sls or Building Rapport using
eurolingulsti Programming the iterview
Room 4
"Miron Zuckerman, Bella DePaul, and
Robert Rosenthal, Veal and Nonverbal,
CCemeurication of Deception” Adoencs
in Experimental Social Pycholgy 1,
Leonard Beekowit (New York: Academic
Pres 188, 1-2
fella DePaulo eta, “Cues to Deception,”
APA Psychologie! Buln 129 2003) 74-18
2]. Red Moy, "The Peychoogy of
Wickedness Psychopathy and Sadi”
Pryhatie Annas 2 (September 1957): 633
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