HDFC PVT. LTD.

HDFC is a leading provider of Housing Finance in India. With our customized solutions we have fulfilled
over 5.1 million dreams since it's inception. Here is why HDFC is a household name that Indians proudly
reckon with.

Our Experience:
 Pioneered Housing Finance in 1977.

 5.6 million cumulative units financed.

 Gross loans of Rs.3.1 trillion.

 Largest mobiliser of public deposits outside the banking system.

 Over 1.8 million Deposits Accounts.

 A model private Housing Finance Company for developing countries with nascent Housing Finance
markets.

 Undertaken several consultancy assignments in housing finance in various countries across Asia,
Africa and East Europe.

DESIGNATION: - Customer Relationship Executive

Department:- Mortgages/Home Loan

CTC:- Negotiable

Qualification: - Graduate/PG (Fresher/Experienced)

Gender: - Male/Female

Experience:- 0-2 Years (Fresher can also apply)

Location;- Vijayawada

Position : - Customer Relationship Executive

Customer Relations Executive:

Job Description:
Handle incoming & outgoing calls of customers who have missed on their EMI / PEMI payments. Meet
the conversion targets in 1, 2 & 3 months delinquent loan book and achieve the closing targets in over
60days for the allocated loans. Coordinate with Junior Field Officers for conversion of RFV’s (referred to
field visits). Escalate loans in RCD defaults and take support from the Credit Risk Officers for unpaid
loans.

Desired Candidate Profile (full time candidate):

1. Must be a graduate.
2. Excellent written and oral communication skills.
3. Should be proficient in English, Hindi & Telugu.
4. Minimum 1 year experience in a domestic or international contact center in a voice process,
preferably in Collections or Sales process.

Position: 1

Shift: Day (9am to 6pm)

Location: Vijayawada

Salary: As per industry standards.