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NCM110 LECTURE

NURSING INFORMATICS

FINALS NOTES FOR NURSING INFORMATICS


TOPIC OUTLINE: PERSONAL HEALTH RECORD

I. Application of nursing informatics to  A PHR is an electronic record of an individual’s


nursing practice health information by which the individual controls
a. Electronic health record system access to the information and may have the ability
- EHR to manage, track, and participate in his or her own
- EMR health care. PHRs universally focus on providing
b. Healthcare information system
individuals with the ability to manage their health
- Clinical information system (CIS)
information and to control, to varying extents, who
- Administrative information system
- Smart technology can access that health information. A PHR has the
c. Consumer health informatics application potential to provide individuals with a way to create
- EHealth Literacy a longitudinal health history and may include
- Patient engagement common information such as medical diagnoses,
- Health games medications, and test results
- MHealth
- eHealth PRIMARY DIFFERENCES
- personal health records and patient
- health: tracking & disease management  The primary differences between EHR, EMR, and
d. public health informatics systems PHR are who has access to the healthcare
- electronic lab reporting information. The HER are medical records access
- health statistics surveys by all medical providers, the EMR have limited
- health surveillance systems access and medical information for a patient’s
e. connected healthcare (telenursing and
specific primary care physician. The PHR is
technology enabled healthcare)
controlled by the patient who information must
II. Application of Nursing Informatics to Education
and Research remain confidential and cannot be released unless
a. Education the patient signs a HIPAA document that allows a
- Educational Software Sources physician or medical facility to access the patients’
- Technology Tools Supporting Education medical information.
- Simulation, Game Mechanics, and Virtual Worlds
in Nursing Education
b. Use of Informatics to Support Evidence-
based Practice and Research RELATIONSHIP BETWEEN HER AND EMR?
- Data Collection, Processing, and Analysis
- Data Mining as a Research Tool  EHR is a digitized record system of all types of
- Data Analytic health information, whereas EMR is a digitized
system of medical records maintained in the form of
a chart.
APPLICATION OF NURSING INFORMATICS TO  EHR is easily accessible and can be shared with
NURSING PRACTICE healthcare providers and practitioners across health
organizations. EMR, on the other hand, are used for
individual practice and are not meant to be shared.
ELECTRONIC HEALTH RECORD SYSTEM  EHR mainly consists of information like diagnoses,
immunization calendar, lab reports, imaging
records, allergy records, demographic data,
insurance records, etc. EMR is a minimized version
ELECTRONIC HEALTH RECORD
of EHR with relevant information related to an
individual patient.
 It is an electronic version of a patient’s medical
 EHR gives the flexibility to the patient party to
history, that is maintained by the provider over time,
schedule their own appointments and streamlines
and may include all of the key administrative clinical
the workflow of the staff as everyone is on the same
data relevant to that persons care under a particular
page. EMR mainly facilitates the workflow of an
provider, including demographics, progress notes,
individual practitioner.
problems, medications, vital signs, past medical
history, immunizations, laboratory data and
SIMILARITIES
radiology reports.

ELECTRONIC MEDICAL RECORD  Both supports cloud technology and provides


unlimited storage capacity of the records for an
 The EMR, or electronic medical record, refers to extended period of time.
everything you’d find in a paper chart, such as  Unlike the paper-record system, both ensure no
medical history, diagnoses, medications, loss of data as the information is protected from any
immunization dates, and allergies. While EMRs type of natural or artificial disasters.
work well within a practice, they’re limited because  Both EMR and EHR are a one-time charge solution
they don’t easily travel outside the practice. In fact, assuring overall cost reduction in maintaining
the patient’s medical record might even have to be patient records.
printed out and mailed for another provider to see it.  Both makes sure the data is safe and secure and a
good EHR and EMR system will provide authorized
NCM110 LECTURE
NURSING INFORMATICS

FINALS NOTES FOR NURSING INFORMATICS


hosting provider services that look after the online questionnaires and home
maximum security of data. monitoring devices.
 Both guarantees ease of use and hassle-free  Administrative processes
healthcare management o The system lends a hand with practice
management and helps avoid delays in
MEANINGFUL USES RELATED TO EHR treatments. Patients can schedule their
own appointments and staffers can check
 EHRs are built to share information with other on insurance eligibility.
health care providers and organizations – such as  Coordinate Care Among Multiple Health Care
laboratories, specialists, medical imaging facilities, Providers
pharmacies, emergency facilities, and school and o Whether your patient needs to go to an
workplace clinics – so they contain information from after-hours clinic, a hospital or emergency
all clinicians involved in a patient’s care room or a specialist, it’s important that the
staff at these facilities gain access to all
AN EHR IS NECESSARY TO MEET MEANINGFUL USE pertinent information. An EHR system
REQUIREMENTS: helps you coordinate care among multiple
health care providers, giving them access
1. Meaningful Use is a Medicare and Medicaid to the most recent data in the patient’s
program that supports the use of an EHR to chart.
improve patient care.  Access Health Records
2. To achieve Meaningful Use and avoid penalties on o Whenever You Want Another great benefit
Medicare and Medicaid reimbursements, eligible of EHR systems for patients is their ability
providers must follow a set of criteria that serve as a to access their health records whenever
roadmap for effectively using an EHR. they want. waiting for the results of a lab
3. CMS has renamed the Medicare Meaningful Use test, and getting access to this information
program into MIPS and the Medicaid program into through a safe and secure system from the
Promoting Interoperability. privacy of home with a personal computer
can mean the difference between suffering
4. Using Practice Fusion enables you to meet the
through an anxiety-filled weekend or
criteria for Meaningful Use so you can receive
getting to relax because the results were
reimbursement
available sooner

CURRENT FUNCTIONALITY OF EHRS


BENEFITS OF EHR
 Contain a patient’s medical history, diagnoses,
The EHR is the future of healthcare because they provide medications, treatment plans, immunization dates,
critical data that can help coordinate care between everyone allergies, radiology images, and laboratory and test
in the healthcare ecosystem. results.
 Allow access to evidence-based tools that providers
 Comprehensive view of the patient can use to make decisions about a patient’s care.
o Dynamic patient-centered records that  Enables the sharing of data, increase their
track the care continuum over the person’s engagement in their care and improving care
lifetime, in sickness and health. Having a coordination between the healthcare provider and
single, continuous record for a patient other healthcare providers. It can help with patient
provides a holistic view of overall health for teachings and promote self-care management.
better diagnosis and lifetime treatment.  Automate and streamline provider workflow
 Results management
o No Need to Duplicate Recent HEALTHCARE INFORMATION SYSTEM
o An EHR lets you receive lab results,
radiology reports, and even X-ray images CLINICAL INFORMATION SYSTEM
electronically while ensuring tests are not
duplicated. Without access to lab results  CIS is a computerized system that compiles,
and other tests in a timely fashion, medical maintains, and verifies all of your medical data.
providers sometimes are forced to make Your medical history, medications, doctor's notes,
their patients repeat tests. Instead of dictation, and other data are all stored electronically
scrambling for the fax machine or calling in one place. The old paper charts have been
up a lab to get the needed information, the replaced by this.
staff can access test results by connecting ADMINISTRATIVE INFORMATION SYSTEM
with data via an EHR solution. It’s also
bothersome when the tests are expensive,  Administrative Information Systems (AIS) refers to
such as an MRI. the applications that generally comprise the
 Patient support environment that supports Banner, the campus
o Engage your patients by allowing to them administrative system, and also includes other
to receive educational material via the applications that may or may not support or require
EHR and enter data themselves through integration with Banner.
NCM110 LECTURE
NURSING INFORMATICS

FINALS NOTES FOR NURSING INFORMATICS


 Smart technology in healthcare is changing the way
patients are treated with telehealth, remote care,
DIFFERENCE OF CIS & AIS and health monitoring technology connecting
patients and doctors like never before.
 Physicians are required to record administrative
data, such as activity measurement, case mix for
their specialty, billing, for statistical, legal, or
reimbursement purposes. On the other hand, they FIVE EXAMPLES OF SMART TECHNOLOGY IN
are also required to gather detailed patient data, HEALTHCARE
such as clinical evolution, for the patients' daily
care, or for clinical research. Both on the REMOTE MONITORING AND AUTOMATED
administrative side, with registration officials and HEALTHCARE SYSTEMS
administrators, and on the clinical side, with nurses
and other care providers, there are numerous  A growing trend that goes beyond traditional
additional players involved in these processes. healthcare and into mainstream culture. For
Applications for gathering and distributing example, connected inhalers are a smart
information in accordance with these particular technology in healthcare that saves lives by helping
actors and specialized purposes have been patients to track usage and by reminding them
developed within hospital information systems. when to take a dosage to maintain a healthy
schedule.
APPLICATION OF CLINICAL INFORMATION SYSTEM
TELEHEALTH AND REMOTE CARE
 To continually monitor extremely sick patients.
 Part of this virtual care was the use of medical
 All such measurements can be captured, recorded
portal technology to build secure online healthcare
and collated electronically.
portals to help providers and patients track
 This reduces the need for many different paper- treatment, store health records, and collect and
based forms access data from wearable devices or clinic visits.
 Saves time and reduces the risk of error
CONNECTED EMERGENCY RESPONSE SOLUTIONS

 Connectivity can greatly improve the efficiency and


EXAMPLES OF CLINICAL INFORMATION SYSTEM response times of emergency care, something that
can be the difference between life and death.
 Electronic Medical Record (EMR) and Electronic
 With modern healthcare smart technology, it’s
Health Record (EHR)
possible to share data between ambulances,
 Practice Management Software. physicians, first responders, and accident and
 Master Patient Index (MPI) emergency departments in a reasonable amount of
 Patient Portals. time that allowed for a real time response.
 Remote Patient Monitoring (RPM)
 Clinical Decision Support (CDS) SMART HOSPITAL MANAGEMENT

 Smart hospital management can help improve


efficiency and effectiveness, improve patient
APPLICATION OF ADMINISTRATIVE INFORMATION experience, and help doctors by connecting digital
SYSTEM systems to make it easier to access information like
bed occupancy, device usage, equipment status,
 Can reduce the chance of errors materials and supply counts, and other operational
 It’s also a great way to gather, store, and retrieve data.
patient information when needed.
 Easier Scheduling AI IN HEALTHCARE
 Reducing Cost
 Easy Transfer and Access to Data  Utilizing AI within healthcare can help providers
 Fewer Errors make more informed decisions and greatly improve
 Handling Emergencies and Adapting to Change patient care with proactive care predictions, quicker
data analysis, and even more rapid diagnosis.
 Higher Patient Satisfaction
BENEFITS OF SMART TECHNOLOGY TO PATIENTS

SMART TECHNOLOGY  Promotes ethical and effective care delivery to


patients
 Smart technology in healthcare is a health service  Allow patients an immediate access to their health
system that uses technology such as wearable data
devices, and mobile internet to dynamically access  Help patients to track and monitor their vital signs
information, connect people, materials and  It saves money and time
institutions related to healthcare, and then actively
manages and responds to medical ecosystem
needs in an intelligent manner.
NCM110 LECTURE
NURSING INFORMATICS

FINALS NOTES FOR NURSING INFORMATICS


BENEFITS OF SMART TECHNOLOGY TO HEALTHCARE  Below are a few statistics from Google and Pew
PRACTITIONERS Research Center that further support the impact
technology is having on patient engagement:
 Easy access to patient medical records. o 4.7 billion: daily Google searches
 Reduction in medical errors o 1 in 20 Google searches is for health-related
 Greater patient care information
o 80 percent of Internet users seek online health
 Reduction in cos
information
o 77 percent of patients used a search prior to
booking an appointment
CONSUMER HEALTH INFORMATICS o 66 percent of Internet users look online for
information about a specific disease or medical
 Consumer health informatics functions as a problem
subdiscipline of general health informatics. It focuses o 44 percent of Internet users look online for
on understanding consumer needs, finding ways of information about doctors or other health
making health data and services more accessible, professionals
and considering patient preferences when
developing health information systems. TECHNOLOGY AND TOOLS FOR PATIENT
ENGAGEMENT
IMPORTANCE OF PATIENT ENGAGEMENT IN NURSING  Some of the latest technologies focused on
INFORMATICS patient engagement involve managing patient
health data, managing communication with
WHAT IS PATIENT ENGAGEMENT? physicians, self-care at home, education, and
financial management. From wearable tech and
 Patient engagement has become a key strategy that
medical devices to patient portals and personal
refers to the tools and actions taken by patients,
health records, all of these innovations are
caregivers, and healthcare providers to promote
aimed at improving the overall patient
informed decision-making and behaviors to facilitate
experience.
improved health outcomes. The importance of
“patient engagement” has been widely researched
and discussed with evidence supporting its  With the implementation of health information
significance on lowering cost and improving patient exchanges, electronic health records, and
outcomes. What is interesting is that amid all of the patient portals, patients are naturally becoming
industry buzz, “patient engagement” is not a more engaged in their health. Healthcare
revolutionary new concept. institutions and practices should embrace and
integrate these changes while seeking to adapt
 In the business world, it is called “consumer to this new and rapidly evolving landscape.
engagement.” Retailers, banks, and other service-
related industries have all been providing their  Of course, all of these tools are useless if the
customers with information, tips and other forms of patient does not have interest in taking an active
communication attempting to engage their role in their health. Patient engagement requires
consumers. For decades, marketers have been action that must be initiated and sustained by
seeking new strategies to engage the customer, the individual. It is also through the
create better experiences, and strengthen brand encouragement of the provider that patients
relationships all aimed at improving outcomes. learn to utilize tools and technology that produce
Those who don’t deliver are likely to be put out of improved health results. If neither the provider
business by those that meet this demand. There is nor the patient is interested in the utilization of
nothing new or groundbreaking about this strategy. these technologies, then no one will benefit from
In fact, it is in almost every marketing and business them. Engagement implies active involvement.
textbook ever written. All parties must be willing to participate and
embrace the shift to technology, in order to
TECHNOLOGY’S ROLE IN PATIENT ENGAGEMENT achieve better outcomes and reduce costs.
 Medical providers have long understood the value of
having a patient engaged in their own health. While THE BENEFITS OF PATIENT ENGAGEMENT
the concept of “patient engagement” may not be
new, what is new is the significant role that  Reduced costs: Technology such as EMR/EHR can
technology is having on patient engagement. A help improve workflow through the use of shared
recent survey performed by Deloitte suggests patient information. This can reduce or eliminate paperwork,
engagement is seeing the most growth within the use assure accurate information and provide patients
of technology. with a better experience. Technology can reduce
errors, improve scheduling, insurance, and
 Consumers are becoming more trusting of payments.
healthcare information online. Social media and  Increased communication: Through the use of
patient portal use for healthcare data have also seen technology, physicians and patients can
significant growth. We are living in a connected and communicate with one another more often and
engaged society. The Internet allows us to get what provide updates or changes on the patients’
we want on demand at our fingertips. Patients and condition.
consumers have started placing these same  Increased patient satisfaction: Through increased
expectations on healthcare. communication and more information regarding their
health, patients are more confident regarding their
condition and diagnoses.
NCM110 LECTURE
NURSING INFORMATICS

FINALS NOTES FOR NURSING INFORMATICS

 Population health: Through the improvement of 5. Respect and empowerment through patient
health-related information systems, scientists can engagement
analyze public health data that can help to identify
trends and improve outcomes. FEATURES OF HEALTH GAMES
1. Effective in focusing a patient’s attention away
CHALLENGES OF PATIENT ENGAGEMENT from the pain caused by their treatment
 For healthcare institutions and medical practices, 2. Education is the primary goal rather than
successful patient engagement relies not just on new entertainment
technology but also on a cultural shift. As the industry 3. Improve cognitive and motor skills of patients
adapts to these changes, providers and healthcare during the rehabilitation process
administration must be prepared to face obstacles
such as: FEATURES OF MHEALTH
o difficulty shifting behaviors 1. Health tracking and care support
o different communication preferences 2. Usability
o lack of health information exchanges 3. Health data privacy
o technology ease of use 4. Data transfer and communication with providers
o operational and implementation challenges 5. Behavior change techniques
o workforce reluctance
FEATURES OF PERSONAL HEALTH RECORDS AND
 The many benefits of new health care technology PATIENT PORTALS
and patient engagement have been proven to 1. Track and assess the client’s health
outweigh the costs and challenges of 2. Make the most of doctor visits
implementation. However, successful adaptation 3. Manage a client's health between visits
and cultural shifts rarely occur without obstacles. 4. Organized
Also, one of the biggest challenges that remain is the 5. Securely message the doctor
implementation of effective evidence-based methods 6. Request prescription refills
of measurement for patient engagement. 7. Schedule non-urgent appointments
8. Check benefits and coverage
 Current practices devoted to improving patient 9. Update contact information
engagement show a lack of defined guidelines and 10. Make payments
confusion about what patient engagement is, how it 11. Download and complete forms
is achieved, and how to produce meaningful 12. View educational materials
outcomes. Researchers and policymakers recognize
the importance of having an evidence-based FEATURES OF HEALTH TRACKING AND DISEASE
measurement of patient engagement, as it is a MANAGEMENT
necessary tool for planning and implementing 1. Nutrition Tracking
initiatives. However, with very few studies and limited 2. Goal Setting
data available, there is a lack of clearly defined 3. Progress Tracking
evidence-based guidelines available. 4. Heart Monitoring
5. Sleep, Food, and Water Tracker
 While researchers and stakeholders continue to 6. Patient self-management Education
debate the most effective methods of measuring 7. Online Consultation
patient engagement techniques, more formalized 8. Tracking Number of Steps Taken
studies are underway. In the meantime, healthcare 9. Push Notification System & Reminders
providers will be performing their own analytics and 10. Evidence-based practice guidelines
measurements regarding their patient engagement
activities. ADVANTAGES OF VARIOUS HEALTH INFORMATICS
APPLICATIONS
FEATURES, ADVANTAGES, AND DISADVANTAGES OF  Cost Reduction – Healthcare informatics has
VARIOUS HEALTH INFORMATICS APPLICATIONS contributed immensely in reducing cost in the
medical business as it has a way of minimizing
FEATURES OF EHEALTH LITERACY medical errors which costs a lot in the business.
1. Efficiency Statistics had it that each year, about $136 billion
2. Enhancing the quality of care takes over error costs in the United States. However,
3. Evidence-based technologies like Computer Provider Order Entry
4. Empowerment of consumers and patients Systems (CPOE) or Clinical Decision Support
5. Encouragement Systems (CDSS) are programmed to detect medical
6. Education errors specifically in duplication, mismatches, and
7. Enabling allergies of patients based on their data, leading to
8. Extension huge cost-reduction for healthcare companies.
9. Ethics
10. Equity  Enhanced Coordination – With an increase in
specialization of healthcare, patients usually receive
FEATURES OF PATIENT ENGAGEMENT care simultaneously from different medical
professionals in one hospital stay. This increase in
1. Engaging with patients through collaboration
the number of medical professionals attending to a
2. Understanding patient goals
patient may lead to a certain level of incoordination.
3. Listening to the patient
Health informatics makes the necessary
4. Understanding the purpose of treatment and
coordination possible by allowing health
medication
professionals involved in a patient’s care to
NCM110 LECTURE
NURSING INFORMATICS

FINALS NOTES FOR NURSING INFORMATICS


simultaneously record, disseminate, and share DISADVANTAGES OF VARIOUS HEALTH INFORMATICS
updates, logs, and findings. It also ensures that APPLICATIONS
conversations regarding issues like blood levels,
therapy, nutrition, discharge instructions, etc. are  Disadvantage #1 – Expensive
made in tandem with one another so as to avoid
problems.
 An increasingly sophisticated health technology
does not come cheap. We have to understand that
all first world national healthcare systems face a
 Better and More Efficient Storage of Patient range of challenges; one of which is the ageing
Records – For a long period of time, most medical population. People are living longer. So, what does
facilities used outdated methods to store patient this imply? This means an increased health needs
records. Even to this day, a large number of hospitals but the working population generating income to pay
around the world still use paper-based system of for healthcare system is reduced.
patient data storage. However, with the informatics
industry booming and allowing for new electronic
technology and information systems e.g., Electronic
 Disadvantage #2 – Requires time to adapt fast
Health Record (EHR) systems, the management of  As we know, technology is constantly evolving. Many
patients’ records is now made faster and easier. a time there will be new software, new upgrades,
Medical professionals now find patient’s data stored new way of doing things. In order to keep up with the
in convenient coded computer systems. Also, competitive edge, hospital staff has to keep up with
workload is drastically reduced as searching for data such changes. This can be a struggle for some,
using the manual processes puts extra stress on the especially for the older staff.
entire personnel of a medical facility thereby
hindering their ability to work efficiently throughout
their shift.  Disadvantage #3 – Over-dependency on
technology
 Patient Empowerment – Patients having electronic  While once the staff has adapted to the new way of
access to their own health history and work, there comes the next problem. It is not
recommendations are most likely to be empowered uncommon for a computer system to face technical
in taking care of their health. In addition to keeping errors. The health care informatics system is no
track of their symptoms and medications, having exception. This problem is especially crucial in the
access to information allows patients to be more Accident & Emergency (A&E) Department. Various
involved in their treatment plans and stay better departments in the hospital are interconnected by a
informed about their conditions. This systematic common information system. When 1 department is
process also allows patients to reach out to the right down, others are affected. For example, a patient
healthcare professional or access expert advice in was rushed into the A&E Department. When there is
real-time when needed. These innovations taking an error while retrieving blood analysis information,
over the healthcare industry creates a wide array of the rest of the procedures following it will be delayed.
possibilities in the medical field. This systematized This will cause huge inconveniences, or worse; it
process encapsulates everything from electronic may even have adverse effects in the patient’s health
access to patients’ data, less trial-and-error condition.
operations, reduced cost in the business, and high-
quality care delivery.  Disadvantage #4 – Susceptibility to network
hackers
 Improved Outcomes – With manual jobs and tasks  Patients’ medical history and other health information
now being automated, time and money are being should be kept confidential for ethical and legal
saved both for patients, hospitals, insurance reasons. While the health care system network is
companies, and even the government. Also, there equipped with security measures, it is not impossible
are now improved diagnoses and lesser errors, for network hacking to occur. Hence, this is certainly
which have led to an increase in healthcare a vulnerability of Health Informatics.
efficiency.

 Patient Privacy – Data confidentiality and patient


privacy is a very vital aspect in healthcare, therefore, RECOMMENDATIONS FOR CONSUMER EVALUATION
using blockchain technology, medical professionals OF ONLINE INFORMATION
are already experimenting with new methods of data
encryption. When data gets encrypted, patients and  Check for the currency of the Information:
doctors wouldn’t have to worry about data breaches o When was the information published or
and compromised data, as records will now be posted?
completely safe. This particularly fosters patients’ o Has the information been revised or
faith in doctors and makes them eager to provide updated?
more crucial information. Out of all the benefits of o Does your topic require current information,
health informatics, blockchain-powered privacy or will older sources work as well?
benefits are perhaps the closest to becoming a o Are the links functional?
standard.
 Check for the Relevance of the Information:
o Does the Information relate to your topic or
answer your question?
o Who is the intended audience?
o Is the Information at an appropriate level?
NCM110 LECTURE
NURSING INFORMATICS

FINALS NOTES FOR NURSING INFORMATICS


o Have you looked at variety of sources  1. result(s) are entered and stored securely in a
before determining this "Information" is the Laboratory Information Management System (LIMS).
one you will use? LIMS is a software-based system that supports key
laboratory functions like workflow, specimen and
 Check for the Authority:
result tracking, and electronic data exchange
o Who is the Author, Publisher, or Source of
the Information?  2. The information in the LIMS is used to create
o What are the author's credentials or standardized electronic messages, like HL7 v2.5.1 or
organization affiliation? other ELR formats, that can be processed and
o Is there a contact information such as understood by other electronic systems.
email?  3. After these electronic messages are created, they
o Does the URL reveal anything about the
are sent from the laboratory to public health partners,
author or source? Example: .com, .edu,
.gov, .org, .net like the state health department or CDC, through
secure transport mechanisms.
 Check for the Accuracy of the Information:  4. The public health agency receives the ELR
o Where does the information come from? messages and processes them into electronic
o Is the information supported with evidence? systems that store information on reportable
o Are there spelling, grammatical, or conditions. The ELR data may be added to existing
typographical errors?
case reports or may be used to initiate a new report.
o Can you verify any of the information in
another source or from personal  5. Depending on the condition, the state or local
knowledge? health department may reach out to the patient or
healthcare system to perform a case interview,
initiate contact tracing, release medical
PUBLIC HEALTH INFORMATICS SYTEM
countermeasures from the Strategic National
 Public health information System is the systematic Stockpile, or take other public health action.
application of information, computer science, and  IMPORTANCE OF ELR:
technology to public health practice, research, and o ELR Improves Laboratory Report Data
learning. This system captures information on Quality
disease incidence for diseases, which require o ELR Foundations Strengthen COVID-19
accurate and timely information for effective
Laboratory Reporting
prevention and control.
 Public Health Information Systems are used to store
and make available service data that reflect activities HEALTH STATISTICS SURVEY
performed by public health organizations and other
health-related entities. It store and make available
population-based data that are important for  Increases in international funding for health have
surveillance, program evaluation, policy making, and been accompanied by accelerating demand for more
priority setting in public health. and better statistics, which are needed to track
performance and ensure accountability.
 This rapid escalation of demand has exposed major
gaps in the supply of health statistics for developing
ELECTRONIC LAB REPORTING countries but also provides major opportunities to
 the transmission of digital laboratory reports, often increase the supply and use of sound health
from laboratories to state and local public health statistics.
departments, healthcare systems, and CDC
 emphasis on monitoring and evaluation is leading to
 Receiving timely, accurate, complete, and consistent
proliferation of indicators and excessive reporting
laboratory report data can improve the effectiveness
requirements, and needs to be refocused on
and efficiency of public health responses to
systematic investments in data generation and
outbreaks.
analysis
 PROCESS OF ELR:
 the risk of inadequate or poorly targeted investments
o Healthcare facilities and laboratories must
can be kept to a minimum by understanding the
notify public health agencies, like the state
causes of poor availability of health statistics,
or local health department, of reportable
including lack of accurate measurement instruments,
conditions. Historically, these reports are
application of suboptimum methods of data
received through mail, fax, or phone calls
collection, and inadequate use of methods and
and manually entered into electronic
analyses to produce comparable estimates.
systems used for disease surveillance and
case management. ELR automates a large  (the risk of inadequate or poorly targeted
investments can be kept to a minimum by
portion of the reporting process by
understanding the causes of poor availability of
translating the information in a laboratory
health statistics, including lack of accurate
system into an electronic message that can
measurement instruments, application of
be automatically sent to and processed by suboptimum methods of data collection, and
the public health agency. inadequate use of methods and analyses to produce
comparable estimates.)
NCM110 LECTURE
NURSING INFORMATICS

FINALS NOTES FOR NURSING INFORMATICS


 (accelerate the production and use of accurate,  Virtual Care - is a broad term, encompassing all
complete, and timely health statistics for decision- the different ways healthcare providers remotely
making by investing in country health information interact with their patients. Especially beneficial for
systems that should be based on an efficient and underserved patients, it can refer to any high-
effective mix of standardised methods of data quality, cost-effective clinical care delivered at a
collection and analysis that meet country and distance via live video, audio, and instant
international needs.) messaging.
 Hybrid Care - is the strategic application of all
available modalities of care delivery, including in-
HEALTH SURVEILLANCE SYSTEMS person care, to suit the patient’s current needs. This
often involves a digital front door that efficiently
triages patients to the most appropriate care given
both their preferences and the provider’s capacity.
 The ongoing, systematic collection, analysis, and
interpretation of health-related data essential to
WHAT DOES CONNECTED HEALTH DO?
planning, implementation, and evaluation of public
health practice, closely integrated with the timely
dissemination of these data to those responsible for
prevention and control.

GOAL OF PUBLIC HEALTH SURVEILLANCE

 Provide information that can be used for health


action by public health personnel, government
leaders, and the public to guide public health policy
and programs.

CONNECTED HEALTHCARE (TELENURSING AND


TECHNOLOGY ENABLED HEALTHCARE)
 CONNECTED HEALTH is a vision, a new model for
managing people’s health. It transcends episodic
care and takes a more comprehensive and a more
long-term view.
 In a CONNECTED HEALTH WORLD, providers, TELEHEALTH
caregivers and patients have access to the right
information at the right time in the right form to  is the use of digital information and communication
make better decisions. Connected Health not only technologies to access health care services
connects providers to patients (as in Telehealth), remotely and manage your health care.
but also consolidates health-relevant information Technologies can include computers and mobile
from multiple sources inside and outside the devices, such as tablets and smartphones. This
system, to inform decision making. Ultimately, may be technology you use from home. Or a nurse
better outcomes are about better decision making or other health care professional may provide
including the decisions patients make. telehealth from a medical office or mobile van, such
 CONNECTED HEALTH is the vision of knowledge- as in rural areas. Telehealth can also be technology
driven care: a fully-networked healthcare system that your health care provider uses to improve or
where patients and providers can easily connect support health care services.
with one another regardless of their location,  The goals of telehealth, sometimes called e-
doctors connecting with patients, generalists health or m-health (mobile health), includes:
connecting with specialists, caregivers connecting o Make health care easier to get for people
with loved ones, etc. and where all pertinent who live in communities that are remote or
information (patient condition, health history, in the country.
treatment options) is readily available to facilitate o Keep you and others safe if you have an
quality decision making infectious disease such as COVID-19.
o Offer primary care for many conditions.
4 COMMON TERMS IN CONNECTED HEALTH o Make services more easily offered or
handy for people who have limited ability
 Telehealth - is a broad, catch-all term, referring to to move, time or transportation.
electronic and telecommunications technologies o Offer access to medical specialists.
used to provide remote care and services. o Improve communication and coordination
 Telemedicine - at the intersection of healthcare of care among health care team members
and technology, is frequently used for primary and and a person getting care.
urgent care, monitoring and evaluating conditions, o Offer advice for self-management of health
medication management, mental health services, care.
and an expanding array of specialty care types.
NCM110 LECTURE
NURSING INFORMATICS

FINALS NOTES FOR NURSING INFORMATICS

TELEHEALTH IN NURSING PRACTICE LEGAL AND ETHICAL CONSIDERATIONS

 Telehealth can be used to support in-patient care, 1. SCOPE OF PRACTICE


giving nurses a way to monitor patient health after  Telehealth is simply an alternative way to deliver
they are discharged from the hospital or while healthcare, so a health professional’s scope of
managing a chronic illness at home. practice is usually the same as it would be when
 Telehealth is the use of digital information and treating a patient in person. Telehealth is not limited
communication technologies to access health care by the location of the health professional or the
services remotely and manage your health care. patient, so clinicians can, in theory, provide services
Technologies can include computers and mobile to individuals in other parts of their country or even
devices, such as tablets and smartphones. This overseas. It is, therefore, important to note that the
may be technology you use from home. scope of practice for physiotherapists can vary
 The advantages of telehealth nursing include within countries and between countries, so you will
convenient access any time of day or night, cost- need to check that you are correctly licensed to
savings for both patients and providers, and treat a patient in a different region before
efficient care with shorter wait times. undertaking a telehealth consultation.
 Telehealth allows for remote monitoring of patients. 2. PATIENT CONSENT
This means nurses and other healthcare providers  As with any patient interaction, informed consent
can track important health information from patients, needs to be obtained prior to undertaking a
such as vital signs, outside of clinical settings telehealth assessment or treatment. However, there
are additional issues to consider when adopting
RESOURCES AND ASSOCIATED TECHNOLOGY FOR
digital technologies. As well as providing
TELEHEALTH information about assessment and treatment, health
professionals will need to provide information about
1. PHYSICAL SPACE
the specific features of telehealth, including its
 There are several considerations for establishing a strengths and weaknesses. Certain risks such as
physical space that is appropriate for delivering miscommunication or incomplete examination must
telehealth services. The ATA recommends that be considered. When using telehealth to treat
healthcare programs design private telehealth vulnerable groups, such as older adults or children,
workspaces that maximize patient confidentiality. it is also important to consider whether or not a
This could include a room where private parent/caregiver or advocate should be present.
conversations cannot be easily overheard and with 3. PRIVACY
a lockable door. Appropriate lighting is also critical
 Privacy concerns arise when adopting telehealth.
to successful live-video telehealth encounters.
Because a patient’s medical information is suddenly
Lighting can affect a provider's abilities to accurately
available on multiple devices, there is an increased
assess the patient's state and gather diagnostic
risk of security problems, which may decrease an
clues
individual’s willingness to adopt telehealth. It is
2. STAFFING
therefore essential that you uphold the same level
 Many rural programs designate a staff member to of privacy and confidentiality for a telehealth
serve as a telehealth coordinator who can manage consultation as you would if you were treating the
telehealth referrals, brief the patient on telehealth client in person. Technology and security issues will
services, coordinate with the telehealth provider, be discussed in greater detail on the next slide, but
facilitate the technological aspects of the visits, and they are important to consider in relation to privacy -
schedule follow-ups as necessary. particularly as telehealth consultations involve a
3. TECHNOLOGY greater number of parties than face-toface
 Common types of telehealth technology that rural healthcare interactions due to the use of video/call
programs might need include videoconferencing applications.
software, telemedicine carts equipped with cameras 4. TECHNOLOGY SECURITY ISSUES
and screens, and remote patient monitoring  The use of telehealth creates many new issues in
devices. The National Telehealth Technology relation to privacy and security. As health providers,
Assessment Resource Center can help rural we need to consider whether or not the platform we
communities select the most appropriate telehealth are using is secure with end-to-end encryption. For
technology for their program. Rural communities instance, many people believe that common
may need to apply for grant funding to support initial applications are safe and secure, but this is not
costly investments in technology or the addition of always the case. Each technology options should
new technologies be evaluated against the local state or country laws.
4. PARTNERSHIPS Storage of electronic information also needs to be
 Many rural programs rely on partnerships to considered. Patient information, like notes,
implement, expand, and sustain telehealth services. photographs and videos, must be stored in a secure
Some communities build affiliations with partner location so that only clinicians involved with the
organizations in order to receive access to patient's care can access them.
telehealth technologies and resources. 5. EQUITABLE ACCESS TO TECHNOLOGY
 The issue of access to technology is another
important consideration when adopting telehealth.
NCM110 LECTURE
NURSING INFORMATICS

FINALS NOTES FOR NURSING INFORMATICS


Some vulnerable client groups, including those who analytics can be of added value toward supporting
live in remote areas or who are of low the learning health system cycle
6. PROFESSIONAL REGULATIONS AND  Connected Health tools may be able to prolong the
INDEMNITY period when patients and consumers would be
 Because telehealth is rapidly evolving and has not capable to successfully manage their health and
been previously used in some regions, your care according to their lifestyle, preferences, and
professional indemnity insurance may not include goals
specific clauses relating to the provision of digital  Connected Health is a new promising direction for
health. It is, therefore, essential that you find out improved health and well-being services
from your insurer if your policy covers telehealth to
ensure you remain protected.

STANDARDS FOR PRIVACY INFORMATION SECUIRTY


IN CONNECTED HEALTH APPLICATION OF NURSING INFORMATICS TO
RESEARCH
1. CREATE THROUGH POLICIES AND
CONFIDENTIALITY AGREEMENTS DATA MANAGEMENT
 Drawing up all-encompassing and wide-ranging
confidentiality agreements or policies means that  Is the process of controlling the collection, storage,
everybody on your medical team knows exactly retrieval and use of data to optimize accuracy and
what is expected of them in every eventuality. It utility while safeguarding integrity.
must be read from cover to cover by every staff  Efficient and effective data management optimizes
member and signed. It can also be regularly shared the value of the data for informed decisionmaking
with patients to demonstrate that your organization (Shanrakaranarayanan, Even & Berger, 2015)
upholds strict confidentiality procedures  Good data management requires thorough planning
2. PROVIDE REGULAR TRAINING (Wills, 2014)
 People adhere best to policies and practices when
DATA COLLECTION, PROCESSING, AND ANALYSIS
they fully understand why they are in place. Holding
regular training sessions for all your staff members,
 Is part of the research data management
from administrators to doctors and nurses, helps to
 Data Collection or Acquiring data
reinforce how essential confidentiality requirements
are, and provides a refresh of staff duties and  Acquisition involves collecting or adding to the data
expectations. For best results, make these training holdings. There are several methods of acquiring
times fun and a good opportunity to learn while data:
getting to know colleagues. Taking a creative o collecting new data
approach to the topic and introducing games can o using your own previously collected data
also help the information be more engaging whilst o reusing someone others data
also being a positive experience for your staff. o purchasing data
3. MAKE SURE ALL INFORMATION IS STORED ON o acquired from Internet (texts, social media,
SECURE SYSTEMS photos)
 As the standard of healthcare improves and DATA PROCESSING
populations expand the amount of patient data
being stored has increased astronomically. As a  A series of actions or steps performed on data to
result, many practices and clinics may face verify, organize, transform, integrate, and extract
challenges in correctly storing this information, both data in an appropriate output form for subsequent
in terms of where huge data quantities can be use. Methods of processing must be rigorously
saved and making the information easily accessible. documented to ensure the utility and integrity of the
Alongside these systematic difficulties, it is essential data.
that the highest level of security and digital
protection is used when storing patient data. DATA ANALYSIS
Purchasing platforms or using cloud providers that
ensure your data is safe is the best way to look after  involves actions and methods performed on data
this. Furthermore, it is important that only strictly that help describe facts, detect patterns, develop
necessary personnel have access to this data. explanations and test hypotheses. This includes
Levels of password protection that controls access data quality assurance, statistical data analysis,
is also worth considering and investing in modeling, and interpretation of results.

KEY CONSIDERATIONS FOR FUTURE APPLICATION IN TOOLS


CONNECTED HEALTH
 Microsoft Excel
 Connected Health technologies can be employed  Statistical Analysis
for adapting public health policies, addressing a  Statistical Package for the Social Sciences (SPSS)
broader health-related impact, which also involves is a software program used by researchers in
transitions to new models of care. The availability of various disciplines for quantitative analysis of
Connected Health data combined with big data complex data.
 Stata is statistical software for data science
NCM110 LECTURE
NURSING INFORMATICS

FINALS NOTES FOR NURSING INFORMATICS


 Qualitative Data Analysis o Best for: Those looking for a basic, free
o Content Analysis option to organize their data for analysis.
o Narrative Analysis  MonkeyLearn
o Thematic Analysis o is a powerful qualitative analysis software.
o Qualitative Data Analysis Software o It differs from most of the tools we have
o 1. MAXQDA 6. Dedoose listed here in that it harnesses the power of
o 2. Nvivo 7. Taguette AI and machine learning to make your data
o 3. ATLAS.tu 8. analysis process as efficient as possible.
MonkeyLearn o It offers an intuitive no-code interface that
o 4. QDA Miner 9. Orange gets you to the stage of analyzing and
o 5. Quirkos visualizing your data in much less time.
o It’s also useful if you are not a data expert
and you don’t have hours to spend coding
manually or if, due to the size of your
QUALITATIVE ANALYSIS SOFTWARE datasets, it’s simply impossible to do so.
 Orange
 MAXQDA
o Orange is a component-based visual
o is a qualitative, quantitative, and mixed
programming software package for data
method data analysis tool.
visualization, machine learning, data
o It lets you input data from a range of mining, and data analysis.
sources such as surveys, interviews, and o Orange components are called widgets
focus groups to name a few. and they range from simple data
o You can then tag and categorize this data
visualization, subset selection, and
for analysis.
preprocessing, to empirical evaluation of
 Nvivo learning algorithms and predictive
o is a software tool that allows its users to modeling.
organize and store their qualitative data o Visual programming is implemented
ready for analysis. through an interface in which workflows
o You can also import word docs, PDFs, are created by linking predefined or user-
audio, images, and video. designed widgets, while advanced users
o Best for: Researchers or academics can use Orange as a Python library for
looking for software with autocoding. data manipulation and widget alteration
 ATLAS,ti
o s a powerful QDA software tool, it supports DATA MINING AS A RESEARCH TOOL
large bodies of textual, graphical, audio
and video data  Data Mining – the process of examining big data
o Is a powerful QDA software tool, it for patterns
supports large bodies of textual, graphical,  Big data – refers to a very large data sets that are
audio and video data beyond human capability to analyze or manage
 QDA Miner without the aid of technology.
o is a qualitative and mixed-method software
that helps you to organize, code and DATA ANALYTICS (GUDIVADA, 2017)
analyze your data
o Best for: Those looking for advanced  is the science of integrating heterogeneous data
visualizations and who are working alone. from diverse sources, drawing inferences, and
 Quirkos making predictions to enable innovation, gain
o a simple software tool that can help in the competitive business advantage, and help strategic
analysis of qualitative data. It is affordable decision-making.
and is popular within the education  The data analytics domain has evolved under
sector. various names including online analytical
o Best for: Students and academics processing (OLAP), data mining, visual analytics,
 Dedoose big data analytics, and cognitive analytics.
o 100% web-based tool for qualitative  analytics is used to refer to any data-driven
analysis. It was created by academics from decision-making.
UCLA and was designed to analyze both
SECONDARY DATA ANALYSIS (O’CONNOR, 2020)
qualitative and quantitative data.
o It’s capable of importing data from a range
 is now firmly embedded in nursing science, helping
of different formats, including documents,
researchers to uncover new insights that can
images, audio, video, and spreadsheets. .
improve nursing education, patient care, health
o Best for: Those who want a fully web
service delivery, public health, and health policy.
based option where they can easily
collaborate with team members.
 Taguette
o Is a free open source qualitative data
analysis tool that allows you to tag your
data so you can then export it for analysis.

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