Course name: Ethics and Professional Skills Module

Unit 3: Communication and interpersonal skills

Interpersonal skills
Once you have watched the video in the course, answer the question that follows:

Wasim is a partner in a consulting firm. He is about to discuss a proposal to carry out a

review of a client’s anti-money laundering procedures. Identify the variables that Wasim
must consider and establish with the client before entering into an agreement to provide this
service. Write down your answer in your notes before reviewing the feedback.

Feedback
How many variables did you manage to identify?
Below is a list of variables that Wasim will have to seek agreement on including the
following:

● Fees per consultant-hour or consultant day, or part hour/day.

● Time to be committed to the project (maximum and minimum).
● Earliest and latest start and finish dates.
● Scope of the review – is it confined to board and management procedures, or the
whole organisation, and will it cover just money laundering, or related requirements,
such as anti-terrorist or bribery procedures?
● Access to documents and people as part of the review.
● End result expectations, such as a report, or report plus implementation of
improvements.
● Disclaimers and matters not to be included in the review.
● Terms of payment.