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……………. …………………….
..............NO CONTRACT contract number : ............

Between : between :

Abu Dhabi Agriculture and Food Abu Dhabi Agriculture and Food Safety Authority
Safety Authority
And: And

……………………… ………………

Public
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This Contract is made on ……………………BETWEEN: 1) FIRST :Between ........... in this contract freedom

PARTY: Abu Dhabi Agriculture & Food Safety Authority 1. First Party: Abu Dhabi Agriculture and Food Safety Authority
Its address is P.O. Box. Box 52150 - Abu Dhabi, H F 028181187:: referred to as
with address at PO Box (52150), the Emirate of Abu Dhabi, United Arab Emirates “(Authority or Method: First)”;
(Hereinafter also referred to as the “ADAFSA or First Party”).

And And

2) SECOND PARTY: ................ 2. The second party: .................. established


................... Company with operating commercial license number its largest subsidiary, pursuant to the license, which is the ................ company. ..... The Secret

(CN-..............) under law of Emirates of Abu Dhabi , with address: United Laws of the Abu Dhabi Code No. (CN-.............), the Fajriya and the UAE, the United Arab
Arab Emirates (hereinafter referred .......................,
to as the "Contractor or Second Party") ...................................
Emirates, (which indicates and its address, what are their dimensions?)
"
Service Provider or Route: “Two”

Each of the Parties shall be referred individually as the “Party” and collectively With the word “Al-Tar” and combined with the word “Al-Tarf N”. Each of the parties refers to: individually
as the “Parties”.
:WHEREAS Where: A-

a- ADAFSA desires to appoint an entity with technical and practical expertise and With a party with scientific, practical and competent experience in the Authority’s field, he desires to

competence in the field of the services specified in Annex (1); perform the services shown in Appendix (1).

b- Whereas the Contractor has the experience and competence in the field of the B- Whereas the service provider acknowledged that it has the experience, competence, human and material

services specified in Annex (1) and has expressed its willingness to agree with resources, capabilities and knowledge necessary to carry out the work in the field of services described

ADAFSA to provide such services. with the Authority to provide these services.
in Appendix (1), and expressed its desire to cooperate

THEREFORE, the parties have agreed on the following: The following: The party agreed to this
1 DEFINITION AND INTERPRETATION And its interpretation of definitions.1

In this Contract, the following words will have the meanings set out below, unless the The actual word - in this contract - carried the meaning mentioned next to each of them, and the context of the text

context indicates otherwise: did not indicate anything other than that:

“The contract” This means this document and Appendix (1, 2, 3 and 4) as may be “Contract” means this document and the appendices (1, 2, 3, and 4) as may be amended from time to
amended from time to time. time. Appendix 1 : Pronunciation of

Appendix 1: Contract Scope of Work the contract Appendix 2 :

Appendix 2: Pricing Prices Appendix 3 : Non-disclosure agreement and code of


Appendix 3 : Non-Disclosure Agreement & Code of conduct Appendix 4 : Requirement document Information security and internet privacy
Conduct

Appendix 4 : Information Security and Data Privacy


Requirements Document

“Tender”: It is the tender offered by the first party and to which the second party applied “The Bid”: the manna, the story of the two, which was offered by the first party and presented to it by the second party, and! it was

and was awarded it, in accordance with the procedures followed in that regard. . For the procedures taken in this regard awarded according to

“Working day”: All days of the week except for Saturday, Sunday, and public holidays. m week, excluding official holidays."Business Day": All i.e

“Scope of Services” means the services specified in Appendix (1), which the Contractor “Scope of Services”: the services listed in Appendix No. (1) hereinafter in accordance with the
will provide in accordance with the terms of this Contract. terms of this contract.

“Pricing & Contract Value” Fees to be paid to the Contractor as specified in Appendix the benefit to be paid to the service provider as specified“Price and contract value”:
(2) in Appendix No. (2)
“Non-Disclosure Contract & Code of Conduct” as specified in “Non-Disclosure Agreement and Code of Conduct”: how specific it is in Appendix (3)
Appendix (3)
“Term”: The period specified for the completion of the works subject of this contract, “Contract Duration” : The period specified for completing the work for the subject of this contract, including

which includes the period required for review and audit by the first party and any justified the period necessary for review and scrutiny by the First Party, in addition to any justified extensions on the

extensions of the period contract which are measured by the number of days of official duration of the First Party’s official working
Thehours.
contract is according to x by any number

working hours for the first party.

“Subcontractors”: Any service provider proposed by and for which the second party is “Sub-service provider” : any service provider authorized by the second party and for whom the second party is

responsible and approved by the first party in writing to perform any part of the services. responsible, and approved by the first party in order to perform any part of the services.

TERM THE 2 2. Contract duration

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The term of this contract is for 8 months from 2024-03-01 From


months until April 2024 for the required F Rich
services unless it is The validity period of this contract is then 1-3-2024

to 2024-10-31 including the fulfillment of all agreed services unless the contract is terminated for any other reason, and if it is 10-31-2024 inclusive, then the implementation of all this period may be

terminated for other reasons, and this term is extendable for further periods with extended to other periods with the approval of the Chairman. Dalla from both sides

mutual consent of the parties.

Amount Contract 3. 3. The value of the

In return for the service provider carrying out all the works listed in the contract is accepted by the service provider’s price for executing the cost of work listed in the specifications, the

specifications and the offer submitted by him and supplying all materials, equipment, offer submitted by him is the cost of work, and the cost of materials, equipment, supplies, and related expenses
!

supplies and expenses related to the completion of all works to the fullest, and are fully understood, and the contract value is in
accordance with the detailed schedule. Seel shown in appendix

the value of the contract is according to the following table and the details shown Number 2 :

in Appendix No. 2:
Business
implementation costs, value added tax
Total Project Value The total value includes value added tax
VAT 5%
Total value / financial ceiling of the contract
including VAT
4. OBLIGATIONS OF ADAFSA 4.1 ADAFSA (Authority) Obligations.4
will provide the Contractor with information and technical assistance as clearly 4.1 The Authority shall provide the service provider with the necessary information to determine
!
the values for

specified in the tender documents & technical proposal as an ADAFSA responsibility. the scope of the required services. B for the sake of understanding

5. OBLIGATIONS OF THE CONTRACTOR Service Provider .5


5.1 The Contractor will continue to perform its obligations under this Contract as well Commitments 5.1 The service provider shall implement the terms stipulated in this contract,
as obligations that can be implicitly understood in accordance with the scope as well as the terms and conditions of the
Thetender.
alphabet can be understood implicitly
of works and the terms of the tender.

5.2 The Contractor must exercise all reasonable skill, care & diligence in the The work that supports him is skilled and careful. 5.2 The service provider must designate all departments to

discharge of the scope of service implement the provision of services.

5.3 The Contractor shall obtain all the licenses, permissions and approvals required 5.3 The service provider must obtain all licenses, permits and legal approvals.
by the laws in force for the execution of this Contract and shall bear all legal R What is required under the laws in force for the implementation of this contract, and bears all
consequences thereof. the consequences thereof.

5.4 The Contractor must Comply with all reasonable directions given by ADAFSA 5.4 The service provider representing the 10th regiment must be confiscated by the Authority from time to time.

from time to time. last.


5.5 The Contractor must Comply with all applicable laws & regulations by UAE 5.5 The service provider must comply with all federal and local laws and regulations applicable
government, Abu Dhabi government, and ADAFSA Policies & Procedures. in Abu Dhabi and the requirements of the Authority.

5.6 The Contractor must provide suitably qualified, skilled, and licensed personnel 5.6 The maid provider must provide qualified, skilled and licensed employees as many
sufficient in number to perform the Services properly and diligently. Concerned parties b
as possible to perform the services correctly and with good care.

5.7 The Contractor must Replace, at its sole cost and expense, any of the Contractor's 5.7 The service provider must, at its own expense, replace any of its employees and those on the
personnel who, in ADAFSA's opinion, if they have performed unsatisfactorily account of its outlets (the Authority), if they perform the work in an unsatisfactory manner or if they
or are incapable for any reason of fulfilling their duties and the Contractor shall For any reason, they are unable to perform the duty of understanding, and the service provider! is obligated to

replace such Personnel in accordance with ADAFSA's requirements and within Employees according
replace them according to the requirements of the Authority and within the time frame that I specify.

the timeframe specified by ADAFSA. to (the Authority).

5.8 The
5.8 The Contractor shall not prevent the first party employees, stakeholders, It is permissible for the first party or his representative to be informed of the server provider is obligated to do so

representatives from entering work locations related to this contract. B work he is carrying out, and it does not have the right to prevent the employees of the first party, legally speaking. all
. The concerned party or his representatives are not allowed to enter the work sites that

5.9 The second party shall be fully responsible for his employees, sub-contractors, & are the
!
subject of! this contract. 5.9 The second party shall be fully responsible for its employees and service providers

all related activities in all manners, whether legally, civilly, or compensatory. from Or
or financially of this contract are legal and The subcontract and all acts related to the scope

compensatory.

5.10 The Second Party is committed not to use the name, symbol, style or logo of 5.10 The second party is obligated not to abuse the name, symbol, style or slogan of the organization.
the Authority except with the prior written consent of the Authority Subject to prior approval from the Authority.

5.11The second party undertakes to establish proper records that ensure technical 5.11 The relevant records must be documented and the technical records must be
information related to the scope of work are documented and to provide these provided promptly when requested by the party: The first party must review
technical and provide copies of it in good condition.

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Records promptly when the first party requests to view them and receive copies
thereof.
5.12The second party shall promptly inform the competent authorities within the Authority 5.12 The parties must: quickly inform the designated authorities within the Authority about
of all cases of fraud defined in the fraud reporting process approved by the Authority, all cases of fraud identified in the mechanism for reporting incidents approved by
platform https://www.adaa.gov.ae/wajib.html or through the Authority's e -mail the Authority, from or https://www.adaa.gov.ae/wajib.html A duty to be vindicated
Fraud@Adafsa.gov.ae. through Wajib P.O. to ae.gov.Adafsa@Fraud Through email, etc

5.13The second party undertakes to consider the provisions of the labor laws in force in the provisions of the labor laws in force within the state 5.13 The second part is obligated to take into account

the country and to compensate the employees for any damage caused thereto, and and wage protection, and to be obligated to compensate employees for any harm caused to them,

the second party is also responsible for the resulting violations. The second party and also bears responsibility for any violations that arise from that. The second party may not employ

may not seek the assistance of additional unsponsored employees external employees who are not sponsored by it.

TERMINATION EARLY 6. 6 Early termination by the

6.1 ADAFSA has the right to terminate this contract by giving a written notice to the second
Enough with

second party, in advance of 15 days 6.1 The Authority has the right to terminate the contract provided that he pays him the
this Akkad in Fujiya Shaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

party for a period of 15 days informing him of its desire to terminate the contract, value of the maids and work he has done in accordance with its desire to terminate it, on the condition that it is

provided that it pays him the value of the services and works he has performed acceptable to the Authority. The second party has no right to demand the second party. The contract in this case.

provided that they are acceptable to ADAFSA, and the second party is not entitled With good compensation to end

to claim compensation as a result of the termination of the contract in this case.

6.2 ADASFA may terminate this contract with immediate effect and without prior notice, if M prior notice. In solution to Article 6.2,
Thesethecontracts
Authority with
mayimmediate
terminate the
effect
service
and without
provider for two thousand:

the Second Party has: a- breach the failure to comply with any of the provisions !

This contract
of this contract and b- bankruptcy or make arrangements with or for M Whoever Failure to commit to implementing any A-

the benefit of its creditors . c- Conflict of makes a ruling with or for the benefit of his creditor. B- Bankruptcy or bankruptcy

interest. d- Suspension of the execution of the business by the Second Party T- The existence of a valid offer. T-
without the prior written approval When: The work is carried out by the service provider without the approval of a competent authority.
of ADAFSA
with the Tar: Commission. The use of the Tar: the second letter or the verbs in the same file C-
the first. If the second party presents an explicit bribery, or a traveler, or a previous

bribery to one of the party’s employees: the first who has a relationship with this contract or one H-
e- If the second party uses fraud or manipulation in its transaction with the first of its intentions, and likewise if he offers to any of these people or grants them or agrees to give

party. them any gifts, rewards, or My guidance suggests that this is with the intention of enticing them
f- If the second party offers or attempts to offer an explicit or covert to do a job or refraining from doing a job that will cause harm to the first party:

bribe to one of the employees of the first party in connection with this
contract or one of its assistants, as well as if any of these parties offers,
gives or agrees to give them any gifts, rewards or gifts whenever this is
with the intention of enticing them to act or refrain from doing an
act that will cause harm to the first party 6.3 The first party has the right
to withdraw the work in whole or in part from the second party, by
notification in formal letter sent by the first party at !

his address indicated in this contract, without the need to resort to the courts in any of the Or completely from the second stage and that 6.3 The first party has the right to partially reconcile
following cases (for example, but not limited to): the workers through a letter sent by him to his address indicated in error in any
case under this contract and without the need to resort to the courts (for example,
but not limited to):
The last part: The second part begins with the execution of the work or the
a. If the second party is late in starting the work, or if there is a slowdown in the appearance of a. In fact, the work continues to such an extent that I see it:
work progress to the extent that the first party considers that it cannot !
First, it cannot be completed on time.
be completed on time. b. If the second party stops working completely What's the matter with you for dinner? B. The time: the second stage: the work is entirely an act of

acceptable for a period of interruption without a reason acceptable to the first stage.M any

more than ten consecutive working days without any reason to the first party. T. In the case of the contract: The second is whether the worker, his company, or the person
who completes the account of this agreement is required to pay the value of the
completion of the service and the work that is the subject of the contract for any party
c. If the second party withdraws from the work, abandons it, or R: Other, similar to: The first.

does not complete it according to this agreement, he undertakes to pay Th. The second phase: In the event of a breach of the terms of the contract or
the value of the completion of the services and works subject of negligence or omission to fulfill any obligation, there is no comparison therein
and no remedy can be made of the effects of that negligence or breach For five tenths !

At most, one of his first chicks. day

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The contract to any other party specified by the first party. If the second party refuses or denies it, he shall execute the decisions issued to him by the C.
first party without an acceptable justification to be provided at the time.

d. If the second party breaches any of the terms of the contract or


neglects to perform any of his obligations stipulated therein
and does not remedy the effect of that negligence or breach within
fifteen days at most from the date of warning sent by the first party
thereto.

e. If the second party refuses or ignores the


Implementation of the instructions issued thereto by the first party
without an acceptable justification presented at the time.

Majeure Force 7 7 Force majeure: for

Neither party will be liable for any failure or delay in the performance of its Either party shall be liable
any failure or delay in performing the contract, it is effective. I

contractual obligations for reasons beyond its reasonable control that cannot be will not attribute a deviation from the definition of its reasonable extremity, and it is not possible to avoid it due to the presence
avoided due to the existence of factors or circumstances that are formed in a of factors or circumstances: a tide, so it was shaped in a certain way, and it was widespread, so it fell, but it was not possible
particular way and impossible to anticipate and which it could not have been for him to fall, or it was not in his power to ward it off or repel it, which are specified exclusively in military operations. Or terrorism or

prevented or was unable to prevent or pay, defined exclusively in hostilities, Armed conflict, flood, strike, earthquake, decisions of governments and states, international resolutions, or

terrorism, armed conflicts, floods, strikes, earthquakes, decisions of Governments natural disasters, provided that the party that was exposed to force majeure directs sufficient notice to the

and States, international resolutions or natural disasters. Provided that the party these circumstances: with an other party within a maximum period of 7 days from the His exposure to

who has been subjected to force majeure shall give written notice to the other party explanation of the reasons, and it is based on the failure of the second party to notify me during the
within a maximum period of 7 days from the date of the party's exposure to these force of majeure, just as the second aforementioned period that he is not entitled to the contract due to the

circumstances, indicating the reasons. In case the second party failed to notify the party is obligated
!
to exert his best efforts or efforts It is permissible for both parties to agree to cease it if it

first party within the aforementioned period, it shall not be entitled to invoke force And in all persists, and the force majeure is valid for a period of more than two ships on the day ofNah
this agreement.

majeure. and the second party must make reasonable efforts to eliminate or limit In the circumstances, the first party does not bear any compensation or payment of a sum of money to the second party

them. The parties may agree in writing to amend or terminate this agreement if due to these circumstances: or force majeure.

such force majeure lasts for more than sixty days. In any event, the first party shall
not incur any compensation or payment of funds to the second party as a result of
these circumstances or force majeure.

Guarantee Bank Performance 8 Performance Bond 8 8.1 In

8.1 If the contract value is more than five million, the Contractor shall provide a the event that the value of the contract is more than five million dirhams, the maid provider is obligated
Performance Bank Guarantee 10% for the total contract value, that should be to pay a performance bond with a bank value of 10% of the total value of this contract, which
awarded by an approved bank and in an acceptable form within fifteen (15) must be issued by
!
Egypt: approved in the country, and authenticated. Accepted accordingly
days from the coming into force of this contract. From F Rekh NF LLC (Five tenths of a day for the model approved by the Authority, within 15) of
this contract.

8.2 The Second party shall undertake all Costs related to the issuance of the The terms attached to the issuance of the performance account guarantee 8.2 The Second Party is obligated to all

Performance Bank Guarantee, and it shall be valid for the period of contract banks and by means of the performance account guarantee as a guarantee for the service provider’s

duration in addition to a specified period after the end of the contract. This implementation of the obligation imposed under this contract: regardless of any amendments or deadlines that

period is set to 90 days for contracts related to providing services and 365 may be agreed upon, and accordingly The validity of the performance guarantee must remain valid for the

days starting from the date of Provisional Acceptance Certificate issuance for duration of the contract’s implementation, in addition to the specified period 90 days after the contract’s

contracts related to project execution to secure the due performance of the termination. This period is 90 days for contracts pending the loss of service, and 365 days, starting from the

Contractor's obligations under this Contract notwithstanding any variations, pendingdate


implementation
of issuing theofalphabet
a project.
certificate, for contracts

alterations or extensions of time that may be agreed upon.

8.3 If the contractor delays submitting a performance bond within 15 days from the 8.3 If the service provider delays payment of the performance guarantee within ten-five days from the
effective date of this contract, ADAFSA may confiscate the bid bond, if any, trustee’s seriousnesseffective date of this contract, then the Authority may confiscate the bid
and implement all or part of the contract subject at his expense without taking and performance of all or part of the subject matter of the contract without taking any judicial

any judicial procedures and without prejudice to its right to claim any other measures. Without prejudice to his right to seek any other compensation or to dispute his
compensation and deduct it from His dues from any other entity or legal claim. wrongdoing with any other party or to seek a judicial ruling.

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8.4 The second party undertakes to increase the value of the guarantee if the works 8.4 The second method is required to increase the value of the sponsorship if the value of the added work and services increases.

and services added to the contract increase. For contract.

8.5 The first party has the right to confiscate the value of the guarantee without warning 8.5 The first party has the right to issue and settle the guarantee without informing him and without taking any

and without taking any judicial procedures in the event that the second party fails judicial measures in the event that the second party does not agree to any of the obligations contained in

to comply with any of its obligations stipulated in this contract. this contract.

8.6 If the second party is exempted from submitting the bank guarantee, the first party The second method of loss of bank guarantees. The first method: 8.6 In the event of a failure, 5% of the

shall withhold 5% of the value of each invoice due until the completion of the value of each amortized invoice shall be withheld for a period of 3 months after the final settlement. .

project implementation and its initial delivery.

9 Liquidated Damages for Late Completion 9.1 If the Contractor Delay Fines 9.1 9
fails to perform the Services on or before the Completion Date, then Contractor shall If the service provider fails to perform the services before or by the completion
!
date, the
pay to ADAFSA, by way of liquidated damages, up to a maximum of 10% of the 10% of the value he must
Authority
pay as shall becompensation.
contract liable, as a final fine, for is
If completion nodivided
more into
thanstages, interpret

Contract Price. Where completion is phased, the aforesaid percentage shall be the aforementioned 10% on the relative contract value for each stage. This percentage is divided in
applied to relevant portion of Contract Price. This percentage is divided as the following manner: • A fine of 1% of the value of the service was applied to the second stage,

follows then the completion of the service was delayed/old for the first week, then the fine was increased to

2% after that for each week, an addition to the value of the service. The services are in the

alphabet. There is a last one in the alphabet


• A fine of 1% of the value of services that are late in completion/delivery will be The deadline for extending the deadline for completion of the contract after the expiry of

applied to the second party for the first week, then the fine will increase (10%) of the contract value.
to 2% after that for each additional week of the value of the services for
which there is a delay in completion/delivery after the expiry of the
extension period, provided that the fine does not exceed 10% of the
contract value.

9.2 The fine shall be applied without the need for a warning or any judicial procedures. 9.2 The penalty was applied without any excuse for a warning or any judicial measures.

9.3 The first party has the right to entrust the completion of works and services not Businesses and servants 9.3 The
M first party is entitled to: The first is the right to know

implemented from the contract to another party. The second party bears the what is the implementation of the contract for any other party, and the second is
costs of these works and services so that they are paid from his dues with the know: This is the work of the servant in the future The first the right to And
!

first party, in accordance with the prices circulating in the market at the time. stage: What
for trading in the market? In due time.
So is the basis

9.4 The second party shall bear all damage to the first party because of the breach of 9.4 The second is a liability or damage caused to the party: The first is subject to the
the terms and conditions provisions and conditions contained in this contract, and this is the result of
contained in this contract. The second party is not entitled to claim any breach and the penalty is not subject to it Any effective compensation used for
compensation because of the first party's use of all or some of its legal rights the first party: all or some of his legal rights stipulated hereunder under conditions
This contract
under the terms and conditions of this contract M And I scratch

9.5 The first party has the right to deduct the value of fines from any amounts due to 9.5 The first party shall have the right to deduct the value of the awards in an amount equal to
the second party or may be due thereto without referring thereto and relating that of the second party, or if it is the right of it and without reference to it and to the second
only to this contract. The first party has the right to confiscate the bank guarantee party: the first party shall succeed He will pay or ask for payment for the banking expenses
provided by the second party. provided by the second party.

9.6 ADAFSA may, without prejudice to any other method of recovery, deduct the 9.6 The Authority shall have the right, without prejudice to others, to deduct the value of
amount of such damages from any monies which are due or may become due the claims without compensation or dismissal The terms and conditions of
to the Contractor and/or may have recourse to the Bank Guarantee established payment for the banking services provided by the service provider
by Contractor. .

9.7 The payment or deduction of such damages shall not relieve the Contractor from 9.7 Defending or deducting charges does not exempt the service provider unless he is obligated to implement

its obligation duly to perform all the other provisions of this Contract. the cost of the agreement under the contract.

CONFIDENTIALITY 10 10 Confidentiality of

10.1The Second Party undertakes to provide a full list of all resources involved in the information 10.1 The two parties are obligated to provide a list of the names of all individuals involved
fulfillment of the scope of work of this contract and all the documentation required in the implementation of the work of this project and all documents required for security clearance
to checks. The team and the body are required to replace or add any necessary members to the members.

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obtain the needed security clearances and to inform ADAFSA in cases or adding or Do not share or view any classified information related to the Authority to any individuals who have not

replacing any of the team members and not to share/inform any classified data related yet obtained security clearances.

to ADAFSA with any individuals that have not yet obtained the security clearance.

10.2Without prejudice to any other rights or obligations of both Parties, both parties agree that 10.2 Without prejudice
!
to any other rights or obligations of the parties,: The Parties agree that,
any Confidential Information (as defined below) belonging to any Party (which, for the either Party with the exception of any applicable information (as described
! below),
avoidance of doubt, will include any associated or subsidiary owned Contractor of that Bass, Sao: The guarantee of any share sold or owned by this share )And in, to avoid God
Party) which will be imparted to the others will remain confidential The other party has acquired it, valid, and that he does not use it in a vain way orAl-Tar:(, and Al-Fa’ F

obtaining Disclosure: of this current information to any other parties or persons after
written approval from the party providing the information.
and the acquiring Party will not use or disclose such Confidential Information to other
parties or individuals without written approval from the providing party.

10.3For the purposes of this clause, Confidential Information includes (but is not limited to) 10.3 In addition to current information - for example, the blockade - business methods, operational procedures,

business methods, operating procedures and know-how, operational manuals, policy technical know-how, technical evidence, practical evidence related to business and procedural policies,

and procedural manuals, economic, marketing, technical and financial information, economic, physical, technical and financial information and methods of currency, and in this case it

training programs, methods and manuals and information concerning employment, all of has been separated between The two parties in one way or another, and the known evidence related

which can be communicated by any means. to another.

10.4The Contractor will ensure that all members of the team sign the individuals Non-Disclosure 10.4: The Second Party requires its team to agree to a non-disclosure agreement for individuals
Agreement (in Appendix 3) which requires all members to keep confidential all that
members sign to maintain the confidentiality of all current information relating to the
and

Confidential information belonging to ADAFSA and to use such information only to Authority (in Appendix 3) and to use this information only to implement the agreement.
implement its obligations pursuant to this Contract and where it is necessary In accordance with this agreement and wherever possible.

10.5The contract undertakes to ensure that its personnel and subcontractors do not disclose 10.5 The second party undertakes to ensure that the second party will not disclose any information
Confidential Information to third parties without acquiring a prior written consent from the Authority. The relating to the Syrian pound without obtaining prior authorization from the

ADAFSA. The Contractor is obliged to ensure the fulfillment of its personnel and second party shall be responsible for ensuring the compliance with his employees and his superiors . from
subcontractors of the confidentiality to the same level provided for in this Article. The confidentiality of the information is guaranteed to the same extent required in this period.

10.6The second party is not entitled to publish or announce to the public any matters related to Business 10.6 The Second Party: The Second Party is not entitled to publish or announce to the public

the works subject of this contract, including not using the name of the first party in any any matters relating to the subject of this contract, including not using the name The First Party: in
The executor Great
publications or visuals issued thereby or lists of clients and implemented projects. Except walk And
any publications, visuals issued by it, or lists of names of clients without

after obtaining prior written permission from ADAFSA prior notice from the Authority. After obtaining permission

10.7The Second party undertakes to handover or destroy all classified data & items related to 10.7 The second method is required to include, with or without: all the equipment and classified materials belonging

ADAFSA after project completion. Excluded from this is the data required to be maintained to the Authority after the completion of the project, and to exclude from that the required information in

by laws & regulations of UAE government that can be retained after obtaining ADAFSA accordance with the laws and policies in force in the country, and this will be after obtaining written approval

written approval and on the condition that it shall be used only for it intended purposes. from the Authority, and that it will be used In this case only.

10.8The Second party undertakes to sign & follow ADAFSA Information Security & Data Privacy 10.8 The second method requires the signing and application of a document requiring information security and privacy of

requirements document for all requirements that are applicable to the scope of work of information to a body in charge of the requirements, so it applies to the pronunciation of the work of the contract.

this contract.

10.9This Article shall survive the expiry/termination of this this contract. 10.9 This period will remain confidential after the termination of

Contract.
RIGHTS PROPERTY INTELLECTUAL 11 11. Intellectual Property Rights:

11.1ADAFSA is entitled to all intellectual property rights arising from or by reason of this 11.1 All intellectual property rights arising from or by reason of this contract are the right of the
Contract. The Contractor shall take all the necessary procedures to register the (Authority), and the service provider must take all necessary steps to establish these
intellectual property rights in the name of the (Authority), where applicable. .

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said intellectual property rights in the name of the ADAFSA, as applicable. 11.2 The service provider is obligated to compensate (the Authority) immediately for any losses, claims or expenses:

the service provider shall be held responsible for the breach of the intellectual property rights registered with

11.2 The Contractor shall be obliged to compensate the ADAFSA for any losses, claims or the Republic if this breach was actually committed by the service provider and/or the maid provider together

expenses incurred by the ADAFSA, arising out of infringement of any third parties from within him or arose from within him. Nafijah for the license granted by the service provider under the term.

registered intellectual property rights if such causal breach by actions of the Contractor 11.3 This term means “intellectual property” patents, patents, service marks, rights (whether
and/or its personnel and/ or sub-contractors, or if it was caused because of the license registered or unpatented) in any patent, or copyrights (including in designs or in
granted by the Contractor. application thereof). (such as the aforementioned or the names of those rights in computer
programmes), topographical rights, technical know-how, applicable formulas and
processes, lists of suppliers and customers, and other information, names of Internet
11.3 For the purposes of this Contract the Phrase “Intellectual Property” shall mean patents, magazines, radio and television rights, and rights to forms of protection of a similar
trade marks, nature. Anything in the databases that contains any of the rights mentioned above or
service marks, rights (registered or unregistered) in any designs, applications for any of that have the same effect anywhere in the world and all rights subject to licenses and
the forgoing trade or business names, copyrights (including rights in computer software), approvals, then relate to any of the rights and forms of protection mentioned in this clause:
topography rights, secret formulae, processes, lists of suppliers and customers, and other
proprietary knowledge and information which will protect the goodwill, reputation, database This contract. After nh ey/nfh ey 11.4 This period remained secret

rights and all rights and forms of protection of a similar nature to any of the foregoing,
equivalent effect anywhere in the world. All rights under licenses and consents in respect
of any of the rights and forms of protection mentioned in this definition.

11.4 This Article shall survive the expiry/termination of this


Contract.
12 INSPECTION AND TESTING 12.1Scope of And the inspection test 12

Services performed by the Contractor shall be available for inspection by ADAFSA as needed. 12.1 The service provider is obligated to announce the services provided to the person appointed and

For such Purpose Contractor shall allow or procure for the ADAFSA access to all notified by (the Authority). To this end, the maid provider must permit or provide access to (the

workshops and other places where Services are being processed including the premises Authority) to all locations where the number of maids is understood, including locations So the maid

of the Contractor's sub-Contractor s and the ADAFSA reserves the right to finally survey was supplied internally, and (the organization) preserved her right to a change in quality and location

quality and place of final acceptance test without informing of final acceptance.

12.2 ADAFSA inspection, failure to inspect or waiver of inspection of any part of the Services shall 12.2 The fact that (Authority) B has suffered and is not informed of this, or his failure to do so, or his loss is partial 12.2 The fact that (Authority) B has

not constitute acceptance thereof nor relieve Contractor of its obligation to comply with the full. M committed the loss of the deceased does not constitute acceptance
And innocent
of this contract by (Authority A) in any way or in

provisions of the Contract.

12.3If, upon inspection, any Services are considered by the ADAFSA not to be of an acceptable 12.3 It became clear to (the Authority), after suffering and news, that none of the maids decided to make amends or to

standard, Contractor shall promptly repair or replace the same to ADAFSA's satisfaction at make amends instead of taking care of the circumstances.Specifications: The service provider is required immediately

its own cost. Contractor shall be allowed no extension of time on account of such At its own expense, the service provider is not granted any additional grace period or extension of the
performance or replacement. contract period to implement such repair or replacement.

12.4In the event of the Contractor's failure to repair or replace any Services considered 12.4 If the Service Provider does not repair or replace any service that is deemed unacceptable
unacceptable by the ADAFSA, the ADAFSA may repair (or have repaired) or replace the by the Authority , in this case the Authority shall be entitled to repair or replace: any other
Services at Contractor's expense and deduct the cost thereof from the Contract Price. option at the expense of the Service Provider and a deduction of expenses. This increases
the value of the contract.

Contractors-Sub 13. 13 Subcontractors 13.1 The Service

13.1The Contractor shall not assign the execution of all or any part of its obligations under this Provider is prohibited from assisting in the implementation of all or any part of the agreement under this contract

Contract to any person without the prior written consent of the ADAFSA. to any person except with prior sufficient approval from (the Authority)

13.2The Contractor shall be fully responsible for all work and services performed and all material 13.2 The maid provider is fully responsible for all the work and maids performed by the contractor
and equipment supplied by Sub Contractors and for the acts or omissions of the Sub from within, and the materials and equipment that they supply, and for all workers or
Contractor. services performed by workers from the contractor’s side, brought from within, and persons,
whether employees directly or indirectly. Not evil.

13.3The contractor shall be responsible for informing ADAFSA and obtaining prior written 13.3 The service provider is responsible for the authority and to obtain prior written permissions
permission from it to engage from him to involve sub-commissioners and list the activities and procedures that are
actually decided internally.

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subcontractors and include the activities and deliveries to be subcontracted.

13.4The second party shall provide a list of the names and addresses of all sub- 13.4 The second party is required to provide a list of names and addresses of all domestic service providers and any

contractors and any other service providers who work there with in the explanations of other service providers who work with him in implementing this contract, along with

implementation of this contract. the role of each of them in implementing this contract.

13.5The approval of the first party on the sub-contractors does not relieve the second 13.5 The first party’s approval of the service providers from the inside and the second party: the second party from

party from the responsibility and obligations arising there from under the contract, the responsibility and obligations imposed on him under the contract. Rather, he remains responsible for all

but remains responsible for every act, error or negligence on the part of any sub- An accident, error, or omission that does not originate on the part of any internal service
service provider or its agents, employees or workers as if this act or fault or provider, its agents, employees, or its successors, as if this error, error, or omission had not

negligence is issued by the second party itself or its agents, employees or workers come from the second party itself, or from its agents or employees. Or his uncle

13.6.The service provider shall pay the dues of the sub-contractors and service 13.6 The maid provider is obligated to pay the necessary fees to the contractors and the service providers from within 30

providers within 30 days from the date of receiving their dues from ADAFSA days from the date of receipt of the fees received by the Authority.

INSURANCE & INDEMNITY 14. 14 Compensation and

14.1The Contractor shall indemnify ADAFSA against all actions, suits, claims, Insurance 14.1 The maid provider absolves the party (the organization) of all procedures, lawsuits, claims,

demands, losses, charges, costs and expenses which ADAFSA may suffer or demands, losses, fees, and costs: and the expenses incurred by him or his income to the owner

incur as a result of or in connection with any breach of these conditions or any of the property, or in the event (The
of a loss.
Authority) shall be held responsible for any breach of these
damage to property or in respect of any death or personal injury to any person conditions or any harm arising directly or indirectly from any defect sin the death or injury of

which may result directly or indirectly from any defect in the services or the R persons, goods or services, or their performance or worse: or omission or omission.
Ath Q Nuniya

negligent or wrongful act or omission. Flipped on this contract

14.2The second party undertakes to provide insurance for his workers, and to submit 14.2 The Second Party is obligated to appoint an insured for its employees, and to
!
submit the insured’s certificates

insurance certificates evidencing this, in accordance with the regulations and According to the laws and regulations in force in Abu Dhabi. proving this, in accordance with
laws in force in the Emirate of Abu Dhabi.

14.3All services provided shall be the responsibility of the second party. must be the responsibility of the second party. 14.3 All services provided

14.4The second party shall notify the first party and in all cases within five days from M 14.4 The second stage must be notified by notifying the first stage, and in all cases within five years.
the date of the occurrence of any accident that may lead to an insurance claim From the date of the occurrence of any event that is likely to lead to a security claim
for the first party against third parties. The second party shall also submit all against the first party, the second party must also
!
submit all security claim papers to
insurance claim papers to ADAFSA within a period of fifteen days from the date Since the event occurred. the Authority within a period of fifteen days.
of the occurrence of the accident.

Continuity Business 15. 15 Business continuity. 15.1:

15.1The Contractor Shall, and will have in place throughout the Term, a Business The second party is obligated to have, throughout the duration of the contract, a business continuity plan for the

Continuity Plan to minimize operational disruption to the provision of the Services. short-term operating entity in the service provider, and will include the following as part of a business

The Contractor Business Continuity Plan will include: continuity plan for the service provider:
A)
separation sheets for employees responsible for implementing and managing Establish
service
A. Names and contact details for staff responsible for invoking and managing solutions during a failure;
Service workarounds during operational disruption; b) In any way necessary to implement the service solutions;
c) Explain how the service solutions will be implemented
B. Contact details of third parties, needed to implement Service workarounds;

C. Details of how the Service workarounds will be


implemented.
15.2The Contractor will have the ability to implement the Business Continuity Plan 15.2 The second party will be able to implement the business plan without delay at
without delay at any time. any time.
15.3The implementation of the Contractors Business Continuity Plan workarounds will For any reason at any cost 15.3 Implementation of solutions for business continuity errors related to the

be at no additional cost to ADAFSA. Authority will not be understood.

15.4The Contractor will ensure that its suppliers needed to deliver the Services have 15.4 The second aspect ensures that its suppliers necessary for the supply of maids have
appropriate Business Continuity operational continuity plans in place to prevent a major disruption to services.

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Plans in place to prevent significant disruption to the Services.

15.5If not included in the project deliverables and if requested, the second party commits 15.5 If it is not a guarantee of the project output and in fulfillment of the request for this, the second party shall

to provide ADAFSA with a draft ADAFSA business continuity plan for the business provide the Authority with written consultations to the relevant authority regarding the work carried out

systems delivered in this contract that includes the requirements to activate this plan in the projects and the contents of this negotiation on the requirements for implementing this plan and

and the budgetary required (if any) to prepare these requirements. the estimated cost, if any, for preparing the request.

16 Health, Safety, and Environment 16.1The Contractor Environment, safety, health 16


confirms and warrants that the Services, where permitted to be performed by the concerned 16.1 The service provider confirms and guarantees that the services are: being
authorities in the United Arab Emirates, will be performed without risk to health, implemented as stated by the relevant authorities in the country and without causing any risk.
safety and environment Health, safety and environment.

16.2 The Contractor must at all times ensure that Services, where permitted to be 16.2 The maid provider must at all times ensure that the provision of maids is in accordance with
!
the
Mouth m
performed by the United Arab Emirates Government, are provided strictly in The health and safety authority of the Authority, in profession’s standards and regulations.

compliance with the relevant industry standards, Environment and Health and Safety addition to all federal and local laws and regulations in the United Arab Emirates,
regulations of the ADAFSA, and all UAE federal and local Laws and Regulations And related to health, safety and environmental matters in general
any other amendments or additions.
related to health, safety and the environment and shall include any subsequent Then something happened to it and it came from (the Authority) or any other authorized party in the country.

amendments and additions thereto that ADAFSA or any other competent authority Unified Arab Emirates from time to time.
in the UAE may issue from time to time.

16.3Employees of the Contractor shall be bound, during existence in any of the ADAFSA 16.3 The employees of the maid provider working in any of the headquarters and sites of the deceased’s (the Authority’s) workers are

work locations to the following: required to do the following:

Health, safety and environment applicable to the Authority. M What is the need to organize?

• Health, safety, and environment requirements applied in the ADAFSA. Entry and exit procedures for headquarters and work sites.

emergency team of the Authority. The emergency Insomnia: In the name of the

• Entry and exit procedures of the work locations. • Knowledge of names and and collection team, and the one who is responsible for the effective measures in cases of

telephone numbers of the emergency team of the ADAFSA. • Knowledge of evacuation, and for the deceased to take the preventive and corrective measures as requested from them.

emergency exits and assembly points, and Reporting any accidents, injuries, or accidents that may have led to them being unemployed, and

acceding to emergency evacuation instructions, and abiding to demand preventive informing them of their work locations and ways to separate them in emergency situations.

and corrective actions.

• Reporting any accident, injury or cases that may cause industrial injury, and
changes in their work locations and communication means during emergency
situations.

Renewal or Extension Contract 17 17 Renewal or extension of the

The term of the contract may be extended or renewed after the approval of the two parties contract. It is permissible to extend or renew the duration of the contract with sufficient approval from both parties and

to the extension and after fulfilling the procedures and conditions stipulated in the relevant term and so that
and
after completing the procedures and conditions stipulated in the relevant laws, before the expiry of its

legislation, before the expiry of its term, so that the extension is subject to the same the term, pronunciation, specifications, conditions and clauses contained in the contract are subject to the same. The

provisions , scope, specifications, terms and conditions contained in the original contract. original terms are imposed on the service provider, including the updated contract guarantee, the guarantee, the

The service provider shall submit the updated contract guarantee, warranties, performance and. performance guarantee, and the advance payment amount, according to the minimum.

bond and advance payment guarantees, as applicable

Payment Advance 18 18 Advance Payment In

In the event that the project requires an advance payment, it shall be disbursed to the a solution, the project requests an advance payment, which is understood as: an advance payment to the second party in

second party against a bank guarantee letter that is equivalent to the advance payment advance in a line within a bank equal to the value of the advance payment, and on the condition that the full amount of the

amount, which shall be valid until the value of the advance payment is covered according advance payment value is confidential according to the services and work included in it. The value of the advance payment,

to the services and works included in the advance payment value. It shall be irrevocable and that it is non-refundable, and the payment is due in cash to the Authority as soon as it is requested, without the excuse

and payable in cash to ADAFSA as soon as it is requested without the need for any judicial of any judicial or banking procedures or approval from the service provider, and it may be released when it is due and a

or bank procedures or approval from the second party. It shall be released upon certificate of completion is issued from the first method, and the Authority has the right The guarantee for the low advance

payment will be any individual financial amount owed by the service provider without the need to take any legal measures.

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Delivery and issuance of a completion certificate from the first party. ADAFSA has the
right to liquidate the guarantee of the advance payment to collect any amounts of money
owed by the second party without the need to take any court proceedings.

Sustainability 19 19 Sustainability

Contractor shall cooperate with the ADAFSA in its sustainability efforts, including without cooperate with the Authority in sustainability efforts, The service provider must
limitation initiatives for: (a) reduced consumption of energy, water and other natural including but not limited to initiatives to: (a) reduce consumption of energy, water, and
resources, (b) minimizing waste, (c) improving air quality and reducing harmful chemical other natural resources, (b) reduce waste (c) Improve air quality and reduce chemical
The z
use, and (d) educating staff to drive sustainability improvements. The Contractor shall use, and (d) Education: Employees to drive improved use. The representative supplier for each
comply with each of the Government standards for Sustainability for the duration of this Government standards regarding waste throughout the duration of this contract.

contract Policy Plastic Use Single 20

20 Single-use plastics policy The service provider -

The Contractor, where applicable, shall perform its obligations under this Contract in where applicable - will implement the contract in accordance with this contract in
accordance with the Abu Dhabi Single Use Plastic Policy, its amendments, related accordance with the policy of single-use plastic materials in the Abu Dhabi region, its
regulations and guidance documents issued by the relevant authority predecessors, its associated systems, and its guidance manuals issued by the entity. concerned

Sector Private with Contracting Entities Government 21 21 Controls for the private sector’s contracting with government agencies in the Emirate of Abu

The Contractor is committed to as below: Dhabi : The required provider follows the service

.workforce its to cover health insurance Avail .a A) For his employees. He provided health

Dhabi Abu in its workforce to housing appropriate Avail .b insurance. B) He provided suitable housing for his employees in the Emirate of

c. Avail valid residence permits to its workforce in accordance with legislations in force. Abu Dhabi. C) He provided a secret room for his employees in accordance with confidentiality law.

d. Apply salaries protection system of UAE Ministry of Human Resources and Emirates. The wage system in effect at the Ministry of Human Resources and Staff M d) Implementing

regulations in the United Arab Emirates.

UAE of Law Labor Federation with Comply .e The Federal Labor Law in the United Arab Emirates. M Applying rules and regulations

f. Submit within 15 (fifteen) days from start date of this contract approved copies of the It shall be submitted within 15 (fifteen) days from the beginning of the month of this contract in the C(H)
following documents (if applicable): form of approved documents for the following (where
-
applicable): Proof of health insurance for his employees issued by a licensed party.
- -
National insurance cover from approved organization of its workforce. He also granted confidentiality to his employees. Install the

The wage protection system in effect at the Ministry of Human Resources M operating system application
-
-
Availability of valid residence permits for its workforce. And the two leaves in the unified Arab Emirates for the categories subject to the

regulations of the workers (the Authority) within the scope of the contract - a certificate from

- Evidence of compliance with salaries protection system of UAE the Ministry of Human Resources and the two leaves that there is no violation of the unified labor law

Ministry of Human Resources and Emirates, for the contracted in the United Arab Emirates.
-
employees with ADAFSA from whom this system implies on Issuing an immediate report on any amendments and updates to the above information.

Certificate from Human Resources and Emirates of no


- violations to UAE Federal Labor Law.

- Submit an updated report of amendments to the above information.

22 Amendment and Waiver The 22nd Amendment waiver

ÿ
22.1 Amendments: Any amendment of this Contract will not be binding on the Parties 22.1 Al-Fadialat: No Al-Fadialat for this contract will be binding on both parties unless it is sufficiently clear and

unless set out in writing, expressed to amend this Contract, and signed by authorized signed by the authorized agents of both parties. Expressing clearly the meaning of this contract,

representatives of each of the Parties both parties

22.2 Delay in exercising or non-exercise of any light under this Contract is not a waiver of The latter’s preference as to whether or not to grant any right granted under this contract 22.2 shall not be

that right. deemed to be void of this right.

22.3 The second party may not assign this contract to any other entity, person, company, 22.3 The second party may not renounce this contract for any other party, entity, person, company, or
or institution, directly or indirectly, or involve sub-service providers in the implementation other institution, directly or indirectly, or for the subcontracting maid suppliers to participate in

of the works subject of the contract without obtaining the prior written consent of the first the implementation of the work that is the subject of the contract without obtaining sufficient
party. party. This approval does not absolve the second party of its responsibility for the written consent. Competition from the first party, and this agreement in the second party is
actions of the assigning party. responsible for the work of the second party.

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requests Change 23 23 Variation orders are


!

The first party has the right to request an increase or decrease in any of the agreed works among the works agreed upon pursuant to NoThe first party has the right to request an increase or decrease,

by no more than 25% of the total contract value/ceiling based on the agreed price. All regardless of whether the percentage of the increase or decrease is 25% of the total value of the contract/leg, and to

procedures to be followed as per the relevant policies & regulation. understand the full extent of the procedures according to the secret law in this regard.

24 Limitation of Liability The second LIABILITY LIMITATION 24

party's liability towards the first party in relation to the performance of the services must In the first instance: The service provider’s liability in relation to the performance of services must be limited to

be limited to 100% of the contract value or within the limits of what is stipulated by the 100% of the value of the contract or within the reduced limits decided by the arbitrator, and in the first instance,

competent courts, and in the event that the value of the damages suffered by the first for the amount agreed upon in the event that the value of the contract is exceeded. The loss of the compensation

party exceeds the agreed amount, the matter will be referred to the judiciary to estimate value is proportional to the extent of the damage, excluding the loss, in the proportion of the victim subject to its

the appropriate compensation value to the extent of the damage and without being bound elimination.

by the agreed percentage.

CONDITIONS GENERAL 25. 25 General


25.1Notice. Any notice or other document to be served under this Contract may be Provisions 25.1 Notifications: The terms must comply with all notices, requests or any
!

delivered or sent by post or email (with confirmed receipt) to the Party to be served Other communications required or permitted under the Contract shall be sent by
at its address set out in the preamble of this Contract or as otherwise agreed in mail or by phone to a mobile phone office, and such correspondence shall be
writing between the Parties. communicated to the person responsible for sending it I will provide sufficient information
and address it to the parties: as specified above in the address of the parties.
25.2Relationship between the Parties. Nothing in this Contract will be deemed to constitute 25.2 Relationship between the parties: This contract does not include anything that
a partnership between the Parties, nor constitute either Party becoming in any way constitutes or constitutes a partnership between the parties or becomes any other
the agent of the other Party for any purpose. party for any purpose. As an agent -

25.3Costs. Each Party will pay the costs and expenses incurred by it in connection with 25.3 The money is for me: Oh, I pay like a bird: The money is for me: And the expenses are suddenly due to accidents

the entering into of this Contract. This contract.

25.4Invalidity. If any term of this Contract is or becomes illegal, invalid or unenforceable 25.4 Invalidity of the contract: If any provisions of this contract are illegal, invalid, or beyond
in any jurisdiction, that will not affect the legality, validity or enforceability in that the jurisdiction of the judiciary, this has no effect on the legality or validity of the
jurisdiction of any other term of this Contract. contract Living or living in effect by the continuation of the provisions of these contracts
in the same Judicial pronunciation.
25.5Third party rights. Except as expressly stated herein, a person who is not a party to Whatever is expressly stipulated in this contract 25.5 Rights of the Contract: With the
this Contract may not enforce any of its terms. conclusion of the contract, no party to this contract shall be permitted to enforce
any of its terms.
25.6Whole Contract. This Contract, the documents referred to in it contain the whole Why not? KM 25.6 KM Contract: This constitutes the contract and the actual documents
Contract between the Parties relating to the transactions contemplated by this within the framework: in relation to the acts stipulated in it. If there is any evidence
Contract. M of this contract and other documents, then the terms of the contract will be lost.
Any contradiction between the provisions hereof and any other documents,
previsions hereof shall prevail
25.7Schedules. The appendixes and attachments (if any) to this Contract form part of it. 25.7 Appendices: The forms of appendices and annexes (nouns) contained in this contract
If there are any conflict or inconsistency, are an indispensable part of it. If there is any contradiction in this contract or any
between a term in the main part of this Contract and a term in any of the schedules other content therein In a club mentioned, what are s the reasons for it or other than
or other documents referred to or otherwise incorporated in this Contract, the term that? What is this contract? As long as the documents

in the main part of this Contract will prevail to the extent of the conflict or s
confirming the prevailing contract are the limits of the void or The building is like what I mention, so what is the

inconsistency. basis of art?

25.8Value Added Tax: All the materials and services covered by this contract 25.8 Value Added Tax: The value of materials and services covered by this contract is
shall be subject to the provisions of federal law no. (8) Of 2017 concerning provisions of the Decree Law No. (8) of 2017 subject to the
value added tax, and the relevant resolutions, regulations, and any What about value added tax, relevant decisions and executive regulations, and
subsequent amendments. any subsequent amendments?

25.9Counterpart. This Contract may be executed in one (1) or more counterparts and by 25.9 Copying contracts: This contract may be copied in one or more copies, meaning:
one (1) or more Parties to any counterpart, each of which will be considered an one or more of the frames: each of them is taken together into an original copy with
original and all of which together will constitute the same Contract. the same effect and effect as the original contract.

25.10 Severability of provisions. If any provision of this Contract is held to be invalid or M Or Al-Banaoud: Dha Asaaaaaaaaaaaaaaaaaaan M 25.10 Before reading the chapters, then the sentences
unenforceable, that provision will (so far as it is invalid and unenforceable) be If there is no authority for the art, then it does not have these rulings. These contracts are non-existent
and non-existent before the art (that is, they are effective, and are interpreted as (i) When I am jealous of Saa

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given no effect and will be deemed not to be included in this Contract, but without M What are these contracts, and without delay, why are the remaining provisions
invalidating any of the remaining provisions. herein?

.law Governing 26. 26 The governing


This Contract and the relationship between the Parties will be governed by, and construed law is the laws and regulations issued here. These contracts are subject to the provisions of the
in accordance with, the laws of the Emirate of Abu Dhabi and the federal laws of the laws and regulations of the United Arab Emirates and/or the local laws therein The Government
United Arab Emirates as applicable in the Emirate of Abu Dhabi. of Abu Dhabi and its work in the Government of Abu Dhabi and its interpretation according to 27
!

for him . Settlement

Disputes 27. of Disagreements ,

Any disputes arising in between both Parties will be resolved amicably. However, if such i.e. disputes
!
or lawsuits. Evidently or falsely: effective or effective in relation to the performance
dispute cannot be resolved to both Parties' satisfaction, all disputes arising from the parties to Diaaaa
its terms.
of this contract or any other matter relating to it to any of the representatives of the
interpretation, implementation or termination of this Contract herein will be conclusively In the event that amicable disputes fail in the event of a dispute, then agree to submit it to the designated court in the

settled by the competent court of Abu Dhabi Emirate. Emirate of Abu Dhabi to decide it.

Language 28 28

This contract is written in English and Arabic languages. If there is any inconsistency Language This contract is illustrated in Arabic and English, both of which are original copies. In a state of existence
between the English version and Arabic version, the Arabic versions prevail. Mark, put for the Arabic version.Mix between the Arabic and English versions. be the

IN WITNESS WHEREOF, the Parties have caused their duly authorized representatives there is a letter from both parties through their authorized representatives to sign this In witness thereof,

to execute and deliver this Contract on the first date above written. contract mentioned above.

For and on behalf of ADAFSA: :) The Authority (Anbah Ni).

:Signature the signature:

Jenibi Al Saelm Mohamed. Mr. Name: Name: Mr. Mohammed Salem Al-Junaibi

Director Division Contracts & Procurement :Designation Designation: Director of the Contracts and
For and on behalf of Contractor: Cryptography Department T: Service provider

:Signature the signature:

:Name Name:
:Designation Title:

1 Appendix Appendix 1
Contract Scope of Work Contract works scope

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The Services to be provided interalia are as follows: The following are the services that must be provided :

(Overview)1 Work details: All 1(


work will be carried out in accordance with the wording of the work contained in the party’s second

2) Other responsibilities for Second Party 1. On demand contract specifications brochure (Other obligations) 2
of the ADAFSA , the Contractor agrees and will provide Based on the requirements of the (Authority), the service provider agrees with the provisions of the case reports .1
reports and status updates to the ADAFSA relating to but not limited to - and statements (the Authority) while commenting on examples of blockades - implementation of the project plan;

execution of the project plan; deliveries; installations, replacements; warranty chapters; installations and alternatives; insurance claims; chapters. Market information and information related to

claims; escalations; Latest innovations and market information related to the Let's say the work in this contract. the product and/or services provided by the service provider in accordance with

products and/or services being provided by the Contractor as per the Scope of And all devices/prongs in the field and/or after the performance of this contract. 2. The maid supplier must,
Work in this Contract. during the performance of this contract, be ordered and/or installed, installed or installed by the

maid supplier during and/or laws, regulations, protocols or T or For example, anything relevant to
2. The Contractor during and/or after, its performance of this Contract and all hardware/ the information technology procedures in place and their origins in the organizational bodies,
software delivered and/or installed, being installed or to be installed by the And and/
departments and/or emirates relevant ministries and bodies in the United Arab
Contractor in performance of this Contract shall fully comply with any relevant Emirates or Abu Dhabi.
and/or applicable information technology laws, regulations, protocols, policies or If the “Authority” declares at any time that the representative of the “Maidance Provider” or the like is ineffective, .3
procedures that are issued by relevant incompetent, negligent, or for any other reason, the “Service Provider” shall act against the “Service Provider”
palm
after a request from the “Authority” by that person. On the other hand, he immediately decided to replace him with

regulators, departments, ministries, authorities in UAE, its Emirates and/or the another person for any reason acceptable to the “Commission.” D and the seventh
Emirate of Abu Dhabi. values 4. The second party shall be responsible for submitting a periodic report to the first party for all other work, in

3. If the first party considers at any time that the representative of the second party or which it will be clarified who has completed it. These reports must be official, and the second party shall be

the like is uncooperative, incompetent or negligent, or for any other reason, the . responsible for the reports issued by him and It is known to me

second party shall exclude that person at his own expense upon receiving a
written notice from the first party requesting such exclusion and immediately
replace him with another suitable person acceptable to the first party.

4. The second party undertakes to submit periodic reports to the first party on the work
progress, in which he explains the work that has been accomplished. These
reports shall be official and the second party shall also be responsible for the
reports issued thereby and the information contained therein.

Managers Contract) 3 3) Contract

1. For the purposes of this contract, the project managers are: Manager 1. For the purposes of this Contract, the Project Managers are:
a. For the ADAFSA: a. About the Commission ( :

Name:

Name:Designation:Email: Description: Email to Kafrouni.:

b. For the contractor: B. service provider :


Name: ……………… Name: ........................
Designation: …………. Adjective: ................................
Email: ………………. Email: ............................................

1.1.No Appendix Appendix No. 1.1


Documents Supporting Additional Other supporting documents

1. ……………… ……………….1

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2 Appendix Appendix 2
Pricing Pricing

The ADAFSA shall pay the contractor the following amounts in return The Authority must pay the operator the full amount in advance of providing the contract services in an approved

for providing the Contract services: and acceptable manner in accordance with the specifications and confidential conditions in this regard:

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Explain to me:
Business implementation for VAT
The total value includes value added tax

TermPayment Payment

1. The total Charges payable by ADAFSA to the Contractor for the Services shall not items paid by (the Authority) will not be valid in advance of Conditions 1. The total number of
exceed AED …………….. a contract amounting to an amount of .................. dirhams only, other than the services
(Exclusive of VAT). mentioned in ( (Not
2. All invoices must bear this Contract number, address to Finance Manager of ADAFSA including tax). 2. All invoices must bear this contract number and be addressed to the property manager at
and after completion all works required by the Contractor. The invoices must be . He should Work required from the service provider (Authority) and after completing all approval

approved by concerned division and incorporated with support document for the of the invoices by the concerned department, and attaching it with documents proving the completion

finished works. of the work.

3. Prices provided for in this Contract represents the full compensation payable to the prices stipulated in this contract are the full compensation due to the executor The .3
Contractor against the Services, inclusive of all the costs and expenses, fees, in advance
!
of the services and work, and they include all foreign and Egyptian fees
charges, differences in the foreign exchange rates and any other burdens of any differences.
and fees in foreign currencies or any other charges, i.e. the cost and wider

kind solely incurred by the Contractor . Its type, so the service provider carried it alone, and it does not crush the second part, any compensation
without: that.

4. Any payments made by the ADAFSA should not be construed as a waiver of its right to 4. Any payment made by the Authority should not be construed as waiving his right to reject any payment

object to any invoice already paid. The ADAFSA reserves the right to reject any made. Nor does the Authority have the right to reject any payment for which the service provider has

invoice not raised by the Contractor within six (6) months from the date of completion not paid within the period of (6) months. It is more famous that a certain work was accomplished by a

of a certain Services or from the date of bearing any payable costs unless the Farrekh, or a certain work was carried out by a Farrekh, which is the opposite of the word, so this

invoice is a “revised invoice”. In this case the ADAFSA shall have statement was not an “amended statement.” In this case, the Commission has the right to reject the

terms of this statement if it is still old. 6) A period of months from the date of cancellation of the original
invoice or the amended invoice.

the right to reject such invoice if it is presented after six (6) months from the date of
objection to the original or revised invoice.

5. All correct and approved invoices will be paid within 15 days from the date of submission 5. All valid invoices will be paid and approved within 15 days from the date of receipt
& approved works. of the invoices and the approved completion of financial management at the
first party:
6. The first party has the right to postpone the payments due, make discounts thereon, or 6. The first party has the right to defer the outstanding payment or to have discounts on it or not to spend

not pay it in case the second party breaches any of the terms of the contract. it immediately during the second party with any of the terms of the contract, and the second party

has no right to demand significant compensation for

7. The first party has the right, whenever necessary and during the validity period of the that. 7. The first party has the right, whenever necessary and during the validity period of the contract, to

contract, to review the prices and scope of work and negotiate to reduce the prices R Pronunciation
have the business review theofprices and
actions services
and mentioned
delegations in the
in a wider t and
contract,
voice provided that it issues

of the works and services mentioned in the contract, provided that he issues an an effective order approved by both parties.

amendment order approved by both parties.

8. The second party presents the due payment invoices according to the attached due For payment schedule 8. The second party shall submit the paid invoices accordingly
financial payments schedule (Payments Schedule). With a breakdown of the The attached invoice (payment schedule). Provides a detailed breakdown of the work completed and its monetary value.

This can be understood from the following methods: The first is to understand the process of making payment.

Completed work and its financial value, which is approved


by the first party to complete the payment process. !

9. No amount shall be paid to the second party unless it issues a performance bond in 9. It is not permissible to pay any amount to the second party if he did not issue a performance bond in accordance with what

accordance with the stipulated terms and conditions and is delivered to the first was stipulated and it was not payable to the first party. (If the terms and conditions are met, then the contract is

party. (If the contract requires a guarantee of good performance required as a guarantee of good performance)

10. The second party acknowledges that the invoices submitted thereby to the first party 10. The Second Party acknowledges that the invoices submitted by him to the First Party represented
represent and include all financial dues there for the period preceding the date of and included the cost of the invoice owed to him for the tenth period, so he was not entitled

their issuance, and he is not entitled to claim any other amounts for any reason. He to demand any other amount for any reason. He also acknowledges that he releases the First
also acknowledges that he absolves the first party of any claims or other sums of Party’s liability. Method: First: From any claim or other financial amount for the period
preceding each period.

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money for the period preceding each invoice as soon as it is delivered to the first
party.
11. The first party has the right to object or reject any invoice that does not fulfill the 11. The first party has the right to reject or reject any unclear explanation of the
documents, requirements, regulations, and legislation in force in this regard confidential documents, details, regulations and laws it has in this regard.

12. No advance payment may be disbursed to the second party except after submitting 12. It is not permissible to pay: any advance payment to the second party after that, as the old one is a written guarantee.

a bank guarantee letter equivalent to its value according to the approved form A bank adjusts its value according to the approved model

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3 Appendix Appendix 3

Non-Disclosure Agreement & Code of Conduct We, (the “Contractor”) Conduct and Disclosure Code No agreement
and ADAFSA at Abu Dhabi have entered into an Contract relating to the provision of I/we (“the maid provider”) and the masters (the authority) in Abu Dhabi have entered into a living agreement, so he

Services as defined therein (“the Contract”) and I fully understand that it imposes certain attached the maids’ wages as specified therein (“the contract”), and we are not aware of what they are, so he imposed the rules.

obligations on the Second Party, some of which are specifically set out below. H. We also realize that as part of the fazam in it As stated below in the contract, the maid provider

must obtain this contract signed by the employees, agents, and maid provider appointed
to implement the maids mentioned above, ensuring understanding of these obligations
I further understand that as part of its obligations under the Contract, the Contractor is and its meaning.
required to obtain this written Contract from those employees, agents and contractors
assigned to perform the above Services, which will ensure understanding and
compliance with such obligations.

We understand that the Contract imposes the following obligations on the Contractor We realize that the contract imposes a specific obligation on the service provider, and as a representative of the

and that as an employee, sub-contractor or agent or Freelance service provider of the deceased, an employee, a sub-leader, an agent, or an independent servant, I am obligated to comply with these obligations.

Contractor, I am bound by the same obligations: A thousand times:

used shall be ADAFSA of Information Confidential• Implementation of services. • It is understood that the use of confidential information is not (the Authority) only for

exclusively for conducting the Services. • Confidential


Information includes all proprietary and confidential information or personal data of • Current information includes all private and current information or personal information
ADAFSA about the Authority, its customers and suppliers, whether virtual, financial, technical
and those of their customers, clients or suppliers whether commercial, financial, or otherwise (whether orally, in writing, machine-read, or in any other way). In any
a

technical or otherwise (whether oral, in writing, machine readable or in any other other form) and duration (whether you are registered as a kaafron, a kaffron or
form) and material (whether electronically recorded, in writing or otherwise) otherwise) and the fact, by its nature, must be considered valid and prohibited. And
which by its very nature should Obviously be treated as secret and confidential the fact (the Authority) wished to protect it from unrestricted disclosure or use of the
and which ADAFSA wishes to protect against unrestricted disclosure or art in any way or another. It is defined as such, including, for example, information
competitive use or which is designated as such, including without limitation records related to the Authority, secrets, knowledge, information, ideas, processes,
information concerning ADAFSA business, trade secrets, know-how, strategies, contact information, customer relationships, and customer data. , processes,
ideas, operations, compliance information, customer relationships, customer methodologies and practices, market opportunities, expenses and materials supplied
data, processes, methodologies and practices, market opportunities, products and prepared by (the Authority) and information related to a contract.
and materials written and prepared by ADAFSA and information relating to the
Contract.

• Access to Confidential Information shall be limited to the authorized • Access to applicable information should be limited to authorized facility personnel and
employees of the Contractor who have obtained the security clearance to know” s inspectors subject to the required security clearances on a “need
on a “need to know” basis. basis.

• Confidential Information shall not be disclosed to any person or third party or used for • It is not permissible to disclose confidential information to any person or third party or use it for the
any third party's benefit without ADAFSA prior written consent. benefit of any third party without prior written approval from the Authority.

In consideration of my future assignment and/or responsibilities under the Contract, I B For consideration of my duties and/or officials in the future under the contract, I acknowledge and confirm the following:
-
hereby acknowledge, represent, and confirm as follows: -

A. I have read the provisions of this Non-Disclosure Contract, understand each of them, This, and the understandings of each of them, and I agree to avoid
The having
contractread the provisions of entering into any
of non-disclosure a(

agree not to engage to any Contracts, obligations or restrictions which prevent or contracts, contracts or restrictions that prevent or prevent the person acting for it;

prohibit me from complying with them;

B. I will receive and maintain all ADAFSA information, perform services and in all b) I will agree to and maintain all of the Authority’s information, and perform the services and
respects during the term of my engagement and thereafter, conduct myself in a obligations in a manner that is capable of fully complying with these obligations in all respects
manner consistent with Contractor’s ability to fully comply with these obligations; during the term of my position and thereafter.

C. I agree not to, directly or indirectly, engage in or assist others to engage in, any c) I agree not to engage or assist, directly or indirectly, with any of this Non-Disclosure
activity or conduct which violates the provisions of this Non-Disclosure Contract; Agreement. M An activity or behavior that irritates you

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D. I agree to comply with any request made or direction given by ADAFSA in connection with d) I agree to comply with any students or staff coming from the Authority regarding the requirements
the requirements of any applicable data protection or privacy laws or regulations; E. I of any applicable data security or privacy laws or regulations.
agree not to do or permit anything to be done which might jeopardize or contravene the
terms of any
registration, notification or authorization under any data protection laws or regulations of ADAFSA. H) Anything that may jeopardize or compromise the safety or security of the Authority. c) I agree not to
impose or authorize under any laws or regulations to protect the terms of any breach or error of

information related to (the Authority).

F. I agree not to process any personal data (including personal or private h) I agree not to process any personal data (including personal or private information of individuals,
information of personnel, clients or customers of any member of customers, or any member of (the Authority) in which the parent, subsidiary, or affiliates
ADAFSA and its holding, subsidiary and affiliate companies) as part participate) as part of the Services in the past, based on what I have stated herein. It's clear from
of the services I provide on the express instructions of a member of )Commission (.

ADAFSA.

G. I agree not to transfer personal data within one country outside that country or allow persons H x) I agree not to transfer personal data inside or outside the country, or to peace
outside that country to have access to it, without the prior written approval of the relevant This country cannot be accessed without obtaining prior written old
people For the

member of ADAFSA. approval from the Authority.

H. I understand that if I threaten to or actually breach or fail to observe any of d) I understand that if I risk, commit or otherwise materially fail to comply with any of the obligations
the obligations set forth in this Non-Disclosure Contract, ADAFSA and This has exposed (the Authority) and the provider stipulated in the non-disclosure agreement
the Contractor may be subject to irreparable harm which will not be to the service to irreparable harm that cannot be compensated in any way through:
adequately satisfied by compensation. I therefore agree that ADAFSA entitled, in its capacity, to obtain
According to Al-Fawaid. Therefore, I agree that the Authority is

shall be entitled to its discretion to an injunction and/or any other enforce the enforcer of this A judicial order and/or any other relief is permitted, to ensure and
remedies permitted, to ensure and enforce my compliance with these obligation in the event that the enforcer fails to do so.
obligations in the unlikely event I do not comply with them.

This Contract will be governed by and construed in accordance with the The laws of Abu Dhabi and the federal laws of the UAE This contract shall be governed by and construed in accordance with

laws of the Emirate of Abu Dhabi and the federal laws of the United Arab Standard Arabic. How much is it used in Abu Dhabi?
Emirates as applicable in the Emirate of Abu Dhabi.

Each of the Parties agrees to attempt to resolve amicably any dispute arising out of, or in Each Party agrees: to resolve any dispute arising out of or in connection with this Contract (“Dispute”) amicably within

connection with, this Contract (a “Dispute”) within a period of thirty (30) days from such Dispute a period of thirty (30) days from the emergence of such Dispute. If the Parties do not: enable the Parties to: remove

coming to existence. If following such period, the Parties are unable to resolve such Dispute, this period from the event of such Dispute, then The two parties hereby agree that the Abu Dhabi Municipality Court

the Parties hereby agree that the courts of the Emirate of Abu Dhabi shall have jurisdiction to will have the jurisdiction to consider and decide on any action and the legality of any dispute that may have arisen in

hear and determine any action or proceeding, and to settle any Disputes, which may arise in relation to the obligation of these contracts (“Proceedings”). The two parties agree that the Abu Dhabi Municipality

relation to this Contract (the “Proceedings”).The Parties agree that the courts of the Emirate Court will I will not argue with any party: Dhabi is the most appropriate court for the interpretation of any procedures,

of Abu Dhabi are the appropriate and most convenient courts to settle any Proceedings and without pardon: that.

accordingly no Party will argue to the contrary.

OF CODE USE ACCEPTABLE CONTRACTOR CONDUCT


The Service Provider’s Code of Conduct for Acceptable Use 1.

1. The Contractor agrees to develop, implement, maintain and use The service provider agrees to develop and implement guardianships and use the appropriate
appropriate administrative, technical and physical security measures administrative and technical security measures to maintain the validity, security, safety and

to preserve the confidentiality, security, integrity and availability of all availability of all the (Authority)’s integrated or transferred equipment.

maintained or transmitted ADAFSA data.

2. The Contractor agrees to only use ADAFSA data, systems, resources, integrations, and 2. The service provider agrees to use the data, systems, resources and support processes for
access solely for the original purpose for which it was intended as stipulated in any which it was designed and the access of the Authority only for the primary purpose and as
contract which exists between the two parties. the two parties. stipulated in any contract concluded between

3. The Contractor will not mine ADAFSA data for any purpose whether internal or external. 3. The service provider will not search the Authority’s network for any purpose, whether internally
or externally.

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4. The Second Party will not share ADAFSA data with any third party, without express 4. The server provider will not share (the Authority’s) data with any third party:
permission of the ADAFSA Obtaining written approval from the Authority.
in writing.
5. The Contractor agrees to use ADAFSA data, systems, resources, 5. The server provider agrees to use the Authority’s data, systems, resources, support
integrations and access in a manner which is consistent with the Authority’s message.
processes and access in a manner consistent with the
Mission of the ADAFSA.
6. The Contractor agrees to comply with all local, state, and federal laws as 6. The maid provider agrees to comply with all local laws, state codes, and state-specific
they apply to ADAFSA systems and data. regulations and instructions.
laws, so we apply to the Authority’s

7. The Contractor agrees to be knowable about and comply with all other ADAFSA 7. The Service Provider agrees to be aware of all other SASOs and to approve the designee.
policies.
8. The use of ADAFSA resources to access, further or otherwise participate 8. It is prohibited to use the Authority’s resources to access or engage in any activity to which the
in activity which is inconsistent with the mission of the ADAFSA is Authority does not approve. This includes, for example, blocking the following activities:
With Rasa

prohibited. This includes, but is not limited to the following: illegal Illegal material, pornography, hate speech, predatory behaviour, bullying individuals,
activity, sexually explicit material, hate speech, violent behavior & spam, piracy, etc. While those involved in current educational activities and research
bullying, spam, hacking, etc. An exemption is granted for individuals with understand, provided that the meaning of this is understood
engaged in normal pedagogic related activities or research, provided To him (the Authority). Rs
that it is consistent with ADAFSA's mission.

The provisions of this Non-Disclosure Contract shall be effective as of the these words as soon as possible from Farikh Al-Fuqi’ and it will remain in effect Non-disclosure agreement M So I will pronounce

date of signature and shall continue in full force and effect notwithstanding The full effect is regardless of the termination or early termination of my work with (the Authority) under the

the completion or earlier termination of my placement with ADAFSA pursuant contract.

to the Contract.

Name: ………………………………………… Name:................................................

Designation:…………………………………… Named: ........................................

Date:……………………………………………….. the date :.............................................

Signature: …………………………………… the signature:.............................................

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Appendix 4 Appendix 4
Information Security and Data Privacy Compliance Requirements Information Security and Data Privacy Compliance
(v.5) Requirements (Issue 5)

1. Information Security and Privacy Compliance Requirements:

a. The SECOND PARTY shall sign the NDA (Non-Disclosure Agreement) in ADAFSA's format before
the Project Kick-off. The same applies to sub-contractors.
b. NDA for Working Individuals shall be signed by project team members of the winning bidder. As well as the support team members
who will be responsible to support the solution after the solution goes live.

c. Personnel Screening is a must for all individuals under the engagement of the project and must be attained immediately after the
awarding process and before being granted access to ADAFSA environments and data assets

d. The SECOND PARTY shall use secure connectivity to communicate all sensitive data, information,
files, payments, and documents, wherever applicable.
e. The Selected Bidder shall regularly monitor and conduct Vulnerability Assessments for all ADAFSA Information Assets (eg, Servers,
Database, Network devices, etc.) related to the scope of this contract.

f. The SECOND PARTY shall comply with all applicable UAE and Abu Dhabi Government Laws and Regulation as well as to comply with
ADAFSA's Standards, Agreements, Practices, and Policies, including, but not limited to: The bidder shall, at a minimum, comply
with the Abu Dhabi Dhabi as well as the United Arab Emirates Information Assurance Standards, Laws and Regulations. In addition,
the bidder shall comply with any other regulations currently in place or applicable regulations published by any Government authority
that might come into existence in the future such as but not limited to:

i. Personal Data Protection Federal Law (45) for the year 2022
ii. ADAFSA Information Security Policies and Procedures
iii. ADAFSA Access Policy
iv. Acceptable use policies
v. Software licensing policies
vi. Safety policies
vii. Auditing policies
viii. Non-disclosure policies
ix. Data Sharing Procedure
x. Cloud Adoption Regulation and Policies
xi. Personnel Screening requirements
xii. etc.
g. The SECOND PARTY shall not be granted offshore access to ADAFSA Data or Data assets and Systems (Development/Test/
Staging/Production/Environments)
h. The selected Bidder shall strictly use ADAFSA's Information and Information resources for the purpose of the business agreement.
Any other ADAFSA's Information acquired by the selected Bidder during the contract cannot be used for the selected Bidder's
own purposes or divulged to others.

i. The SECOND PARTY shall identify and apply feasible methods for the identification of disposal, destruction, or return of ADAFSA
Information asset. the identification of disposal, destruction, or return of ADAFSA Information shall be completed after finalizing
the awarding process.
j. The SECOND PARTY shall not disclose any details about his engagement with ADAFSA to third parties without written consent from
ADAFSA. This includes (but not limited to) marketing presentations & material, forums & public events, and private events.

k. The SECOND PARTY shall ensure the return of ADAFSA's property and assets such as but not limited to a laptop, tablets, PDA or
cell phone or documents (softcopy and hardcopy) after the completion or termination of the agreement.

l. Adherence to the below requirements is a must:

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Name Area Description


• The SECOND PARTY must be certified in ISO/IEC 27017:2015
Information Information technology — Security techniques — Code of practice for information
Security security controls based on ISO/IEC 27002 for cloud services
Regulatory Certifications and
Requirements • The SECOND PARTY must be certified in ISO/IEC 27001:2013
Compliance Information technology — Security techniques — Information security management
systems — Requirements
• Compliance to NESA UAE IA Standards
• All ADAFSA data (Production, Testing and Development) and its copies must reside in
UAE. No data shall be processed, transferred, or stored outside UAE. Plus, in case
of any planned disaster recovery site, it shall reside in UAE.

• The desired system shall be highly secured, and meet all requirement mentioned in Abu
Dhabi Information Security policies regulations, NESA UAE Standards and IA (Kindly
requirements.
refer
Hence,
to the
the
Annexure
solution A
is in
required
this SOW)
to cover
and ISO/IEC
all security
27001 Security
controls to highly protect the proposed system/solution including infrastructure, network,
application, integration points, and access channels.

• Applying detective and preventive controls to ensure secure integration and


communication with other corporate systems (such as databases, directories,
terminals, web services, SIEM, PAM, DLP, EDR Solutions etc.). • All sensitive data,
information, files, end-users, and
documents, moreover all services must not allow usernames, passwords to flow through
the network / Internet without encryption. Moreover, usernames, passwords must not
be stored unencrypted. • It's crucial to specify what data will be used within this
Security Information project, this is to ensure data protection of sensitive information.
Controls Security

• Encryption mechanism shall be explained in-depth (how it will be encrypted, and how
all certificates and other credentials must be handled in accordance with ADAFSA
and Abu Dhabi Government Standards and policies)

• Multifactor Authentication is a must.


• All credentials required for communication with external systems shall be stored outside
the code in a configuration file in a well-hashed (including “salting”) or encrypted
format.
• System implementation shall not include any of the flaws and vulnerabilities described
in the current OWASP Top Ten Most Critical Web Application Vulnerabilities. Any
vulnerability that is identified at any stage (including operations and maintenance
phase) must be fixed at no cost to ADAFSA, it is necessary to perform a human
challenge response test (ie, CAPTCHA) to ensure human interaction with the system
and prevent scripting or Denial of service attacks, logging, and audit trail module to
trace details on who did what and when is a must during implementation and
deployment.

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• The desired system shall be able to implement a formal user


registration and deregistration procedure based on ADAFSA
approved policies and procedures. Ensuring that a separate account
User Access is created for each person requiring access and prohibiting sharing
Management - Information of the same accounts across multiple users.
User Security • Single sign on is required.
Registration • The system shall allow immediate revoke of access from users who
have changed roles or jobs or left the entity following the established
procedure. It shall also allow checking and revoking access related
to temporary and inactive accounts.
• The proposed system shall restrict and control the allocation and use of privileges.
User Access Where all allocations shall be maintained and recorded. The proposed system shall
Information support two-factor authentication for all administrative access. With assurance that
Management - all administrative access is logged and audited.
Security
Privilege
• Integration with PAM is a must.
• The desired system shall produce and keep audit logs recording user
Information activities, exceptions, and information security events.
Audit Logging •
Security All activities to be captured in audit logs for all related hardware
devices, operating systems, and installed applications.
• Backup copies of processed and stored information and software must
be maintained based on ADAFSA Backup policies and procedures.
Backup- Information
Information
Security • All backed up information and software shall be routinely tested for
Backup
reliability.
• All backed up information must reside in UAE
• The desired system should support high availability and can operate
smoothly in offline mode to support business continuity specially in
All critical locations and sites ensuring data integrity eliminating any
Availability &
possibility of data loss, also the system should be designed to be
Scalability Component
scalable and agile handling future growth and handle any changes
in terminals or resources though proper configuration.

• Bidder shall ensure ADAFSA data on the Cloud must reside in the
United Arab Emirates.
• Bidder shall ensure compliance and adherence to the Abu Dhabi
Cloud Policy and Standards once published in the future
• Bidder shall ensure that proposed solution is fully integrated with
ADAFSA DLP Solution
Cloud
Computing & All Data • ADAFSA has the sole ownership of data, including the right to store,
retrieve and consent to process data from the cloud.
Data Residency
• The bidder shall, at a minimum, comply with the Abu Dhabi Cloud Data Protection,
Security and Technology Standard as well as the United Arab Emirates Information
Assurance Standards. In addition, the bidder shall comply with any other regulations
currently in place or applicable regulations published by any Government authority
that might come into existence in the future

2. Maintenance & Support: a.


All support and maintenance activities are to be provided from the borders of United Arab Emirates.
Offshore access to all ADAFSA environments is not permitted.
b. Bidder must adhere or exceed the below SLAs for the support:

Priority Description Response Resolution


Time Time
P1 - Critical Full system failure or major partial failure with critical 1 hour 24 hours
impact to business.

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P2 - High Partial system failure: business is going on but with major impact 1 hour 48 hours
to business or major degradation to the service impacting many
users.
P3 -Medium System is functioning with minor impact to business or 72 hours 120 hours
with impact to individual users.
P4 – Low Tickets or requests with no impact to business such as requesting 72 hours 120 hours
for information or minor change requests.

3. Standards and Policies

No. DocumentName Description


1 NESA UAE IA Standards NESA and UAE IA Standards description and details
2 ISO/IEC 27001:2013 Information Technology — Security
ISO_IEC_27001_2013 Techniques — Information Security Management Systems
— Requirements
3 UAE Law No. 45 of 2021 UAE To regulate the processing of personal data in the United States
Federal Data Protection Law Arab Emirates
4 procedures for Circular No. 3 of 2022 regarding the

contracting with cybersecurity service providers to To Regulate Cybersecurity Service Providers


government agencies and companies

Consent and Signature:

I the undersigned declare that I'm the authorized person on behavior of:

And that we understand, comply, & committee with all instructions & conditions mentioned in this document that are
applicable to the scope of this engagement.

Name: ____________________________________________________________________

Company Name:____________________________________________________________________

Job Title:__________________________________________________________________

ADAFSA Engagement Reference (RFP/RFQ/other):___________________________

Signature and Stamp:________________________________________________________________

Date:_____________

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