SIGN Version

—HA NATIONAL LEARNING SERVICE SENA INTEGRATED MANAGEMENT SYSTEM Procedure Execution of Comprehensive Vocational Training
TRAINING PROJECT
•
Code: G

1. Basic project information

Code SOFIA Project: 926685 Code SOF Program 122317 Program Version: 1 Associated tokens: 5

1.1 Training Center: FURNITURE TECHNOLOGIST 1.2 Regional: ANTIOCH

1.3 Project name: STRENGTHENING THE HUMAN RESOURCES AREA IN LOCAL SMEs
1.4 Training Program to which it
responds: HUMAN RESOURCES

1.5 Estimated project execution time 12 MONTHS

(months):
1.6 Companies or institutions that
participate in its formulation or DOES NOT APPLY
financing: (if it exists)
HUMAN TALENT, HUMAN MANAGEMENT, HUMAN RESOURCE, LABOR REGULATIONS, PERSONNEL RECRUITMENT, PERSONNEL SELECTION, HIRING OF PAYROLL PERSON,
1.7 Search keywords: PERFORMANCE EVALUATION

1.9.1 Number of specific learning outcomes achieved by the project: 29

1.9 Number of
1.8 Total number of learning learning outcomes 1.9.2 Number of transversal learning outcomes achieved with the project
outcomes of the training program: 51 by type of 21
competence
1.9.3 Number of basic learning outcomes achieved by the project: 0

2. Project Structure
2.1 Statement of the problem or need that is intended to be solved

Each company is different, however, there are recurring problems that are treated by the human resources department that performs a good role at work. The department itself has
You have to engage in self-criticism to be able to do your job more effectively.
Lack of motivation is a universal problem in companies and there are burned out employees. Professionals who have a lot of capacity but have ended up stagnant by feeling undervalued or by being relegated to the
background.
The lack of emotional intelligence is one of the biggest problems in the business environment. There are workers who have been working in the same company for years and their boss has never told them that they do a
good job. The lack of motivation increases with the crisis because employment conditions are also more precarious.
Companies must promote training among workers since, thanks to training courses, employees can also get to know themselves in a different context.
Communication failures can refer to different areas. On the one hand, there may be deficiencies in the area of interpersonal communication but also, there may be little transparency
from the boss to the employees. These communication errors can lead to a bigger one: a bad work environment. This is what happens when an aggressive communication style prevails. In the business environment there
are also conflicts of interest and rivalries that the human resources department has to deal with.
Communication problems also lead to coordination problems and a lack of camaraderie. In the municipality of Medellín and its metropolitan area, it is no stranger to this problem, causing labor c and hiring personnel.

2.2 Project justification

Due to globalization and the constant dynamism of markets and the changing world, organizations today are in an increasingly competitive environment where the quality of their products or services is much more
demanding.
Customers feel satisfied when their expectations have been met and even more so when they have been exceeded. Therefore, companies must develop a challenging vision and a strategic action system to face
globalization, to survive in times as hectic as the current ones, but especially to achieve higher levels of efficiency and effectiveness in all their processes.
Therefore, in order to meet their objectives, organizations require treating their employees or collaborators as organizational resources, which implies administering, planning, organizing, directing, controlling and
managing their human talent to obtain the maximum possible performance. Within human resource management, the formulation of knowledge management programs is contemplated and generating a culture of change,
to align internal productivity with human resource administration, means focusing on the alignment of the personal objectives of each individual or collaborator with the objectives of the organization, this administration
will be reflected in a greater willingness, commitment and knowledge of their work, as well as good performance that will generate maximum value for the company. If we apply all these strategies to local SMEs in the
municipality of Mesdellín and its metropolitan area, we will have strengthened companies in the human resources department.
 SIGN • Version
—HA
SIGN NATIONAL LEARNING SERVICE SENA INTEGRATED MANAGEMENT SYSTEM Procedure Execution of Comprehensive Vocational Training
NATIONAL LEARNING SERVICE SENA INTEGRATED MANAGEMENT
TRAININGSYSTEM
PROJECTProcedure Execution of Comprehensive Vocational Training
TRAINING PROJECT
Version

•
Code: G
Code: G
2.3 General objective IDENTIFY THE OPPORTUNITIES IT
OFFERS WITHIN THE FRAMEWORK OF
Strengthen the human resources area of local SMEs according to business protocols and policies and current regulations.
THE PROFESSIONAL FORM IN
ACCORDANCE WITH THE NATIONAL
2.4 Specific objectives: COMPLETE INSTRUCTIONS, FORMATS AND AND INTERNATIONAL.
OTHERofDOCUMENTS
Carry out a diagnosis of the Human Resources area in order to establish strategies that guide the development FOR THE HUMAN TALENT
skills in the individual.
INFORMATION MANAGEMENT SYSTEM, TAKING
Design strategies that contribute to the growth of SMEs in western Antioquia, according to the findings INTO ACCOUNT TECHNIQUES, STANDARDS AND
PROCEDURES
Adjust the human talent area according to the studies carried out and supported by organizational policies OF THE
and current legal ORGANIZATION.
regulations applied to the current and future context.
Evaluate the execution of the activities of the human talent areas designed in the administrative processes of SMEs.
RECOGNIZE THE ROLE OF
2.5 Scope IDENTIFY CHANGES IN THE INFORMATION PARTICIPATION IN THE TRAINING
2.5.1 Project beneficiaries Apprentices from the community and SMEs training program in PROCESSES
the region. AND PROCEDURES OF THE PROCESS, THE ROLE OF LEARNING
ORGANIZATION BASED ON THE REQUIREMENTS AND THE TRAINING METHODOLOGY,
Generate added value to the comprehensiveANDlearning process
NEEDS OF THE in the apprentices
CUSTOMER, AND ofTHEthe technique since in turn they willINcontribute to the development
ACCORDANCE WITH THEof SENAthe
Social: community to which they belong. INSTITUTIONAL POLICY. ORGANIZATIONAL
Analyze information on human talent ASSUME THE DUTIES AND RIGHTS C
More trained
processes and procedures LAWS
personnel who will be more productive within the organization, therefore obtaining greater profits and profitability.
according AND
Additionally,INSTITUTIONAL
graduates will
ANALYSIS Economic: be trained peopleto
who will have more opportunities in the world of work, which will reduce unemployment and increase their income. OF
REGULATIONS YOUR LIFE
the organization's standards and
2.5.2 Impact procedures. PROJECT.
Generation of awareness for the care andFORMALIZE
protection of
THEtheCHANGES
environment through the
IDENTIFIED minimization of the environmental impact in the performance of work
IN THE
Environmental: through the application of friendly and controllable
PROCESSESprocesses for the well-being
AND PROCEDURES OF THEofHUMAN
its habitat.
TALENT MANAGEMENT SYSTEM, USING THE
Development of technological capabilitiesMETHODS ADOPTED
of new profiles BY THEprocesses
to optimize ORGANIZATION.
in organizations. Graduates will have the ability to work with ICTs and use
Technological: them to benefit the improvement of the processes of the organization in which they work.

2.5.3 Restrictions or associated risks and solution alternatives: MANAGE AC INFORMATION

Difficulty for apprentices to access organizations to carry out their internship and a subsequent employment relationship. ESTABLISHED PROCEDURES AND
AVAILABLE
Collaboration with apprentices by microenterprises may not be very extensive, because there may be restrictions on providing all the information or having extensive knowledge of the INFORMATION
processes, due to the degree of
confidentiality that is handled with them. COMMUNICATION TECHNOLOGIES.
2.5.4. Products or results of the project:
A diagnosis of the Human Resources area as a survey of the information collected. AGREE ON ALTERNATIVES AND
Strategies for the growth of SMEs in Medellín and its Metropolitan area. TRAINING ACTION FOR THE
Adjustment of the human talent area according to the studies carried out and supported by organizational policies and current legal regulations. DEVELOPMENT OF COMPETENCES OF
Execution of the activities of the human talent areas designed in the administrative processes of SMEs. THE FO PROGRAM BASE ON THE
2.6 Innovation/Technological Management INSTITUTIONAL POLICY
Does the project solve a need in the productive sector? Yes
Does the project improve the existing process/product/service? FIND VOCABULARY AND EXPRE Yes
Does the project involve the use of new process techniques and technologies? PLAN RESOURCES TO PROVIDE SOURCES FOR TECHNICAL ENGLISH YesIN
Are the final products susceptible to industrial protection and/or copyright? PERSONNEL SELECTION, TAKING INTO ACCOUNT ADVERTISEMENTS, WEB FOL, ETC.Yes
Can the products obtained in the project be positioned in the market? THE POLICIES, PRACTICES, ENVIRONMENT AND Yes
2.7 Productive Assessment CURRENT REGULATIONS.
With the development of the project can the need of a potential client be satisfied? Yes
Project feasibility for business plan? MAKE VERY BRIEF SOCIAL
Yes
3. PROJECT PLANNING EXCHANGES, WITH A VOCABULARY
TO MAKE AN EXHIBITION OR MA
PRE-SELECT CANDIDATES APPLYING THE SIMPLE CONVERSATION ABOUT T
REGULATIONS
3.3. LEARNING OUTCOMES AND INTERNAL
TECHNICAL COMPONENT (from thePROCEDURES
training program)OF 3.4. PARTNER COMPONENT LEARNING OUTCOMES
3.1 PHASES OF THE PROJECT 3.2 PROJECT ACTIVITIES: THE ORGANIZATION.

Code Denomination Code Denomination

COMMUNICATE ON SIMPLE TASKS
THAT REQUIRE A DIRECT EXCHANGE
OF EVERYDAY INFORMATION
ESTABLISH A DATABASE OF CANDIDATES
ACCORDING TO THE REQUIREMENTS.
 NATIONAL LEARNING SERVICE SENA
• INTEGRATED MANAGEMENT SYSTEM
SIGN • Procedure for Execution of Comprehensive Vocational Training Version
Version
SIGN NATIONAL LEARNING SERVICE SENA INTEGRATED MANAGEMENT
7A TRAINING PROJECTSYSTEM
TRAINING
Procedure Execution of Comprehensive Vocational Training
PROJECT
Code: G
Code: G

READ VERY SHORT AND SIMPLE

SELECT SOURCES AND CHANNELS TO SUPPLY GENERAL AND TECHNICAL TEXTS.
STAFF IN ACCORDANCE WITH THE
ORGANIZATION'S POLICIES, LEGAL
MAINTAIN THE INFORMATION RULES OF
RECORD ANDTHE
INTERNAL PROCEDURES.
KNOWLEDGE, LEARNING AND EXPERIENCES OF
THE TRAINING PROCESSES, TAKING THE
AVAILABLE TECHNOLOGY AND THE
ORGANIZATION'S POLICIES AS REFERENCES.
UNDERSTAND THE MAIN IDEA IN
IDENTIFY OCCUPATIONAL PROFILES THROUGH BRIEF, CLEAR AND SIMPLE TECHNICAL
THE ANALYSIS AND DESCRIPTION OF POSITIONS, MESSAGES.
TAKING INTO ACCOUNT THE PERSONNEL
VERIFY THE APPLICATION
REQUISITIONS, OFOF
THE POLICIES CUSTOMER CARE
AND SERVICE STRATEGIES, FACETHE
TO FACE AND
ORGANIZATION IN THE PROCESS
THROUGH TECHNOLOGICAL MEANS, AND THE
IN
CURRENT REGULATIONS.
ACCORDANCE WITH THE INSTITUTIONAL POLICY
AND THE ESTABLISHED QUALITY STANDARDS.

UNDERSTAND PHRASES AND

VOCABULA ABOUT TECHNICAL
PRESENT REPORTS ON LEARNING, KNOWLEDGE, TOPICS OF PERSONAL INTEREST.
TRAINING EXPERIENCES
DILIGENTLY PUT INTO PRACTICE
PROVIDE CUSTOMER CARE ANDIN
THE ORGANIZATION,
SERVICE, IN ACCORDANCE
FACE TO FACE WITH
APPLYING ATTITUDES
INSTITUTIONAL POLICY
AND VALUES; THE AND REGULATIONS.
PROTOCOL, LABEL AND
POLICIES OF THE ORGANIZATION, IN
ACCORDANCE WITH THE ESTABLISHED QUALITY
STANDARDS.
IDENTIFY THE PROCEDURES AND DYSFUNCTION FIND SPECIFIC INFORMATION IN
OF KNOWLEDGE TRAINING AND DEVELOPMENT SIMPLE, EVERYDAY WRITINGS
OF PERSONNEL TAKING INTO ACCOUNT THE
POLICIES AND STANDARDS IN THE
PROVIDE CUSTOMER CARE AND SERVICE,
ORGANIZATION
EFFECTIVELY, THROUGH TECHNOLOGICAL
MEANS AND AVAILABLE APPLICATIONS,
APPLYING BUSINESS COMMUNICATION,
QUALITY STANDARDS AND THE
ORGANIZATION'S POLICIES
PROVIDE INFORMATION TO USERS ABOUT THE
USE OF THE INFORMATION AND DOCUMENTS
OF KNOWLEDGE, LEARNING AND TRAINING
EXPERIENCES CARRIEDAND
IDENTIFY INTERNAL OUTEXTERNAL
IN THE COMPANY
CUSTOMER
TAKING INTO
SERVICE ANDACCOUNT LEGAL RULES
CARE SOLUTIONS, AND THE
THROUGH
POLICIES OF THE ORGANIZATION.
IMPLEMENTATION OF THE AVAILABLE
TECHNOLOGY, TAKING INTO ACCOUNT THE
REQUIREMENTS OF THE ADMINISTRATIVE UNIT
AND THE ORGANIZATION
Plan candidate pre-selection activities ORGANIZE INFORMATION FOR DISCLOSURE OF
and disseminate the organization's KNOWLEDGE, LEARNING AND TRAINING APPLY PHYSICAL CULTURE
different training experiences, EXPERIENCES ACCORDING TO THE TYPE OF TECHNIQUES IMPROVE YOUR
facilitating internal and external IDENTIFY THE WORKING
INFORMATION, POPULATION
LEGAL RULES ANDOF
AND POLICIES THE EXPRESSION C WORK PERFORMANCE
PLANNING customer service in the process. SAFETY,
THE HEALTH AND ENVIRONMENTAL
ORGANIZATION ACCORDING TO THE NA COMPLEXITY
CONDITIONS, IN ACCORDANCE WITH CURRENT OF THE OCCUPATIONAL AREA
REGULATIONS, THE STRATEGIC DIRECTION OF
THE ORGANIZATION
 • Version
SIGN NATIONAL LEARNING SERVICE SENA INTEGRATED MANAGEMENT SYSTEM Procedure Execution of Comprehensive Vocational Training
TRAINING PROJECT
Code: G

COORDINATE OCCUPATIONAL SAFETY AND PERMANENTLY DEVELOP

HEALTH PROGRAMS TAKING INTO ACCOUNT PSYCHOMOTOR SKILLS AND THE
THE TARGET POPULATION, HYGIENIC AND EXECUTION OF THE PROCESSES OF
ENVIRONMENTAL RISK FACTORS, ITS SOURCES
OF GENERATION IN THE WORK ENVIRONMENT
AND CURRENT REGULATIONS

GENERATE PERMANENT
AUTONOMOUS AND COLLABORATIVE
APPLY MEASUREMENT AND CONTROL PROCESSES, FOR BALANCE OF
PROCEDURES TO IDENTIFY THE RISKS EMOTIONAL COMPONENTS
ASSOCIATED WITH WORK POSITIONS, ORIENTED TOWARDS THE INTEGRAL
ACCORDING TO THE NEEDS OF THE HUMAN.
ORGANIZATION AND CURRENT REGULATIONS.

INTERACT IN P SOCIAL CONTEXTS

DOCUMENT THE OCCUPATIONAL HEALTH AND ACCORDING TO THE UNIVERSAL
SAFETY MANAGEMENT SYSTEM, TAKING PRINCIPLES
REFERENCES TO CURRENT REGULATIONS,
CONTROL AGENCIES AND INSTITUTIONAL
POLICY
PERMANENTLY RESIZE LIFE IN
ACCORDANCE WITH THE CIRC
Apply procedures to identify risk factors CONTEXT AND WITH PROSPECT
PRESENT REPORTS ON THE RESULTS OF THE
EXECUTION in jobs, executing investigation
processes INFORMATION PROCESSED VISION

DEVELOP COMMUNICATION AND

ASSERTIVE PROCESSES WITHIN
RATIONALITY CRITERIA THAT ENABLE
THE ESTABLISHMENT OF
AGREEMENTS, THE COLLECTIVE OF
KNOWLEDGE AND THE PROBLEMS OF
APPLY RESEARCH PROCESSES TO SOLVE A PRODUCTION NATURE
PROBLEMS THAT AFFECT THE ORGANIZATION.

ASSUME CRITICAL ATTITUDES,

PROPOSITIVE ARGUES ACCORDING
TO THE PROBLEMS OF PRODUCTION
TABULAR THE INFORMATION COLLECTED IN THE NATURE
RESEARCH INSTRUMENTS
RESPONSIBLY ASSUME THE C
PRESERVATION AND CONSERVATION
OF THE ENVIRONMENT AND
IDENTIFY THE NEEDS OF THE INFORMATION DEVELOPMENT SUPPORT THE
PROCESS APPLIED TO RESEARCH EXERCISE OF ITS WORK
METHODOLOGIES IN THE ORGANIZATION. PERFORMANCE
GENERATE HEALTHY HABITS IN LIFE
TO GUARANTEE THE OCCUPATIONAL
VALIDATE THE COMPILATION AND TABULATION PREVENTION IN ACCORDANCE WITH
OF THE INFORMATION, IN ACCORDANCE WITH THEIR INDIVIDUAL PHYSICAL
THE METHODOLOGY USED AND THE CONDITION, NATURE AND
TECHNOLOGY AVAILABLE. COMPLEXITY OF THEIR WORK
 NATIONAL LEARNING SERVICE SENA
• INTEGRATED MANAGEMENT SYSTEM
SIGN Procedure for Execution of Comprehensive Vocational Training Version
7A TRAINING PROJECT
Code: G

MONITORING THE RESULTS OF THE

PERFORMANCE EVALUATION PROCESS IN
ACCORDANCE WITH THE QUALITY
MANAGEMENT SYSTEM, CURRENT STANDARDS
AND INSTITUTIONAL POLICY.

SUPPLY THE INSTRUMENTS REQUIRED FOR THE

Present reports on employee MANAGEMENT OF THE JOB PERFORMANCE
performance evaluation processes in EVALUATION SYSTEM IN ACCORDANCE WITH
EVALUATION accordance with the organization's THE WORK ROLES, THE AGREED OBJECTIVES,
procedures THE COMPETENCIES OF THE WORKER, THE
STRATEGIC DIRECTION OF THE ORGANIZATION,
THE INDICATORS AND THE METHODOLOGY
ADOPTED BY THE ORGANIZATION.

PREPARE REPORTS ON THE RESULTS OF THE

EVALUATION OF JOB PERFORMANCE, TAKING
INTO ACCOUNT THE EVALUATION INDICATORS,
THE AGREEMENT OF WORK IMPROVEMENT
PLANS BETWEEN THE COMPANY AND THE
WORKERS, THE CURRENT RULES AND THE
POLICY OF THE ORGANIZATION

3.5 Project organization

3.5.1 No. Required instructors 6 3.5.2 No. Suggested trainees to participate in the project 60

3.6 Description of the required learning environment

Learning environment equipped with computers, wireless network, printer, scanner, customer service evaluation software, whiteboard, multipurpose chairs and table for collaborative work.
3.7 ESTIMATED RESOURCES

Returnable training materials:

(Equipment/Tools) Training materials (consumables) Human Talent (Instructors)

PROJECT ACTIVITIES DURATION (Hours)

Description Amount Description Amount Specialty Amount


• INTEGRATED MANAGEMENT SYSTEM
SIGN Procedure for Execution of Comprehensive Vocational Training
7A
Computer equipment
with Basic Software
License (Word, Excel,
Analyze information on human talent processes
and procedures according to the organization's PowerPoint and others)
420 $3,000,000
standards and procedures.
Computer equipment
with Basic Software
License (Word, Excel,
35
PowerPoint and others)
$3,000,000
Computer equipment
with Basic Software
License (Word, Excel,
Plan candidate pre-selection activities and
disseminate the organization's different training PowerPoint and others)
experiences, facilitating internal and external 240 $3,000,000
customer service in the process.
Computer equipment
with Basic Software
License (Word, Excel,
PowerPoint and others)
$3,000,000
Apply procedures to identify risk factors in jobs,
executing investigation processes 380
NATIONAL LEARNING SERVICE SENA
Version
TRAINING PROJECT
Code: G
Professional trained in
one of the following
areas:
Economic or related
3 Ream Bond Paper $12,000 1 sciences, Business 1
Administration, Public,
or Business, Industrial
Engineering or related
Erasable Marker $2,000 4 1
Bilingualism professional
Professional trained in
one of the following
areas:
Economic or related
3 Erasable Marker $2,000 4 sciences, Business 1
Administration, Public,
or Business, Industrial
Engineering or related
Professional trained in
one of the following
areas:
Economic or related
3 Ream Bond Paper $12,000 1 sciences, Business 1
Administration, Public,
or Business, Industrial
Engineering or related
Erasable Marker $2,000 4 1
Pencils $1,000 60 1
Professional trained in
one of the following
areas:
Economic or related
2 Ream Bond Paper $12,000 1 sciences, Business 1
Administration, Public,
or Business, Industrial
Engineering or related
Professional in
Psychology, sociology,
Erasable Marker $2,000 4 social communication 1
and health areas
 SENA NATIONAL LEARNING SERVICE — g INTEGRATED MANAGEMENT SYSTEM
SIGN
7A
Procedure for Execution of Comprehensive Vocational Training
TRAINING PROJECT
Version

Code: G
Professional in Physical
Culture 1

Environmental
Professional 1

Occupational Health 1
Professional

Professional trained in
one of the following
Computer equipment areas:
with Basic Software
License (Word, Excel, Economic or related
310 2 Ream Bond Paper $12,000 1 sciences, Business 1
Present reports on employee performance PowerPoint and others) Administration, Public,
evaluation processes in accordance with the $3,000,000 or Business, Industrial
organization's procedures Engineering or related

Erasable Marker $2,000 4 1

Bilingualism professional
Pencils $1,000 60 13
1385 12
 NATIONAL LEARNING SERVICE SENA
• INTEGRATED MANAGEMENT SYSTEM
SIGN Procedure for Execution of Comprehensive Vocational Training Version
7A TRAINING PROJECT

Code: G
3.7.1 DETAILS OF ESTIMATED RESOURCES

TOOLS (Returnable training materials) TOTAL VALUE (per group of 30

UNIT OF MEASUREMENT ORIONS CODE AMOUNT UNIT VALUE apprentices) RESOURCE SOURCE

$0
$0
$0
$0
TOTAL $0

EQUIPMENT (Returnable training materials) UNIT OF MEASUREMENT AMOUNT UNIT VALUE TOTAL VALUE RESOURCE SOURCE

Computer equipment with Basic Software

License (Word, Excel, PowerPoint and others) UND 30 3000000 $ 90,000,000 BUYS

video beam UND 1 2000000 $ 2,000,000 BUYS

$0

$0
TOTAL $ 92,000,000

Consumables) UNIT OF MEASUREMENT AMOUNT UNIT VALUE TOTAL VALUE RESOURCE SOURCE

Ream Bond Paper $12,000 UND 6 12000 $ 72,000 BUYS

Erasable marker UND 44 2000 $ 88,000 BUYS
Pencils $1,000 UND 180 1000 $ 180,000 BUYS
WORTH $ 340,000

4.BUDGET ITEMS

WORTH BUDGET ITEM BY WHICH THE PROJECT WOULD BE FINANCED

Equipment $ 92,000,000 PURCHASE MACHINERY EQUIPMENT

Tools $0

Human talent $ 60,325,000 HIRING INSTRUCTORS

Training Materials $ 340,000 MATERIALS FOR VOCATIONAL TRAINING

TOTAL

5. TEAM THAT PARTICIPATED IN THE FORMULATION OF THE PROJECT

NAME IDENTITY DOC SPECIALTY CENTER NAME REGIONAL

SANDRA PATRICIA DÍAZ FRANCO 22025696 PSYCHOLOGIST MO TECHNOLOGY CENTER ANTIOCH
YULI MILENA ACEVEDO ARROYAVE 39455328 INDUSTRIAL ENGINEERING MO TECHNOLOGY CENTER ANTIOCH
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computers, wireless
network, printer,
scanner, blackboard,
multipurpose chairs and
table for collaborative
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computers, wireless
network, printer,
scanner, blackboard,
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table for collaborative
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scanner, blackboard,
multipurpose chairs and
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