Level 4 Exam Lesson 1 - Electronic Technician

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The client will have questions after delivery and you must clarify them so that

their equipment does not suffer the same failure.


User response:
TRUE
Result:

Correct!

The world of electronics is growing by leaps and bounds, taking this into
account, what is the best thing you could do?
User response:
Update yourself on new technologies
Result:

Correct!

Maintaining good quality in your service will attract more people to your
technical workshop.
User response:
TRUE
Result:

Correct!

In which of these cases was home automation implemented via cell phone?
User response:
With my cell phone I can control the blinds in my house
Result:

Correct!

If a client is going to visit you repeatedly for the same problem, what should you
recommend?
User response:
Check your home's electricity supply
Result:

Correct!

It does not heat up when transmitting energy and has a low production cost:
User response:
Graphene
Result:

Correct!

The world of electronics is very big, in this situation, which of the following
options can you do to improve your service?
User response:
Specialize in some branch of electronics
Result:

Correct!

Which of the following actions is correct when the customer still has the
manufacturer's warranty?
User response:
Recommend that you validate your warranty with the manufacturer
Result:

Correct!

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