Behavioral theory (March and Simon 1961,

March 1965, Simon 1979 and 1984)

" la mejor forma de organizacion es la que permite que los

empleados de todos los niveles tomen desiciones y colabores en el
cumplimineto de los objetivos de acuerdo a su nivel influencia y
autoridad"

The creator of this line of work was Hebert Simon, the main idea of his proposal was that decision making is the
fundamental point of administration, along with defining that the most important task of an administrator is to
define the problem to make accurate decisions. and appropriate, highlights that all employees that make up a
company or organization at all levels make decisions

Within the decision process we understand three phases that are:

The investigation:
 Delimitation of opportunities, threats and data surrounding the problem.

The modeling:
 A small representation of reality is involved, which considers the variables at play, the possible paths to the
solution and the restrictions of the environment, taking into account the ease necessary to find viable
solutions.
The chose:
 Try to evaluate, in different ways, the different alternatives to meet the stated and sought objectives.
 The decisions that are executed are classified within different criteria:
 Strategic : at this level all the resources that will be very important for the organization are implicit,
they are generally involved in the long term and uncertainty is constant, these types of decisions are
reserved for the highest management.
 Tactical: these are actions that seek to achieve strategic objectives. They normally require technical
knowledge, but due to their impact on routine tasks, they are taken at the mid-range level.
 Operational: they are routine and repetitive day-to-day activities, and can be taken at the lowest
levels of the corporation.

Typology of the
decisions
Another way of classifying decisions or solutions according to Simon has to do with programming, here we find two
types:

PROGRAMMABLE NOT PROGRAMMABLE

 They can follow established procedures

 You require a set of techniques that tend  They don't have any kind of precedents
towards optimization, which are:  They require intuition and experience as bases
1. Forecast for decision-making, although strategic models
2. Programming for this are currently recognized, such as
3. Assessment STRADIN (strategic dynamic interpersonal).
4. Simulation
5.