Volume iii, issue 3 JANUARY- MARCH 2018

VOLUME III, ISSUE 3

e-News Letter from the Centre for Excellence in Postal Technology , Mysore 570010

GM’S PEN SPEAKS…

to the CSI fold. The
pace at which the
Roll Out is progress-
ing shall see all
Postal Circles work-
ing on CSI Applica-
tion much sooner
than later. The time
and efforts that have
CEPT Round Up
and higher efficien-
 Sri Narayana Marthi,
cy to attain the new-
Deputy Manager & look-
er heights in provid-
ing Citizen Centric ing after Speed Post Op-
IT services to our erations joined Postal
fellow countrymen. Training Centre, Mysore
as Instructor on
T hinking well is
wise,
28/12/2017.

P
been put by our val- lanning well is  Sri Jagadamba Prasad,
Dear Colleagues, iant soldiers, at all wiser, Technical Supervisor

A journey of a thou-
sand miles begins
echelons, is com-
mendable. D oing well is
wisest.
(RICT Project) is relieved
on 15/12/2017 who
joined his parent Allaha-
with a single step Now is the time to At this juncture, I am bad RMS Division.
speaks an adage. revisit our under- reminded of this
standing and Persian Proverb as  Ms Ramamani
India Post Infor- thoughts on the Pro- it is now the turn of (27/10/2017) & Ms Vijaya-
mation Technology ject as the limelight DOING and of valli S R (12/02/2018) -
Project 2012 - a and focus shifts course, DOING Office Assistants volun-
Project encompass- from building and WELL! tarily retired.
ing entire country - implementing the
is now reaching its I am sure, with the  Fraud Management Re-
Project to opera-
crescendo as the knowledge, experi- sponse Unit commences
tions and mainte-
Roll Out is going on ence and the skill
nance. Now, it will functioning at Bangalore
at full throttle. More set possessed by
be the turn of the GPO Complex on
than half of the our field units, we
field units to work 10/01/2018.
Postal Divisions shall win this part of
with greater efficacy
have been migrated the race too!

Inside this issue:

India Post IT Modernization Project 2012 Customer Feedback 2
Core System Integrator Update ESearchBill 3
175 Divisions across 11 Circles have been migrated to CSI System PMA Update 3
by 20/02/2018. These include 159 Postal Divisions and 16 RMS Divi-
sions comprising of 349 Head Post Offices, 7614 Sub Post Offices & Meet THE Techie 4,5
40655 Branch Post Offices. 8 Postal Stores Depot, 2 Circle Stores
Depot & 1 MMS unit also have been rolled out to CSI System. Fur- Techknowledgee 5
ther, 56 Administrative Offices have been rolled out to CSI System.
Tech-Jumble 6

TecHumour 6
VOLUME III, ISSUE 3
Page 2

Rural System Integrator Update

 DARPAN Solution stands deployed at 54,996 BOs across 412 Postal
Divisions across the country as on 31/01/2018.
 In case of Airtel Non feasible locations, feasible Network (Vodafone/
Idea/BSNL) is being planned to be provisioned through Network Aggrega-
tor.
 2,35,18,793 CBS Transactions amounting to ₹28,19,29,96,627 (2,800
Crores Approximately) is carried out across the country from the com-
mencement date of RICT CBS Transactions till 07/02/2018.

CUSTOMER FEEDBACK

Customer Feedback option

is made available to public
through India Post Website
(www.indiapost.gov.in) and
India Post Mobile App
“To catch the reader's attention, place
(Postinfo). This option is
an interesting sentence or quote from
the story here.”
available from 16/02/2018.
Conceptual-
ized to De-
Any citizen of the country light Cus-
who avails any service from tomer
India Post can provide star
rated feedback on the quali-
ty of service rendered by
India Post. The star rated
feedback can be provided for any Mail
service (Speed Post/Registered Post/
Ordinary Post) or Financial services
(Money remittance/Banking/ Insurance)
or Philately service rendered by particu-
lar Post office. The customer can also
provide his comments / suggestions, if
(s)he so desires.

The Feedback reflects the Customer’s

viewpoint on a particular service at a par-
ticular post office. Therefore, based on
the overall percentages thus arrived,
both at product level and at office level,
suitable inferences can be drawn about
the areas to be improved.

The Readers are requested to popularize

this feature amongst the customers!
 VOLUME III, ISSUE 3
Page 3

E - SEARCHBILL
A new feature has been imple-
mented in the CCC Module
with effect from 01/02/2018
which replaces the Traditional
Search Bills. This feature ena-
bles the user to assign the E-
SearchBill to the last scanned
office of the article and the E-
SearchBill will move from one
office to other in CCC Module
itself. Thus, reducing the time
involved in movement of the
Search Bill drastically.

 E-SearchBill has been given higher priority in the CCC Module. Thus, any pendency
therein will be highlighted in the home page of CCC module itself with a blinking red text.

 New option to enter compensation details in case of lost articles has been implemented
as a part of E-SearchBill.

 The E-SearchBill button will be visible for all type of mail articles (i.e. not for Banking or
other complaints).
 Around 3000 E-SearchBills have been created from 01/02/2018 to 19/02/2018.

POSTMAN MOBILE APP Update

While delivering the Updating pick up Integrated version of

articles, customer
feedback i.e., star-
rating the delivery
service has been
added.
of articles feature App [Integration with
is now available in CSI application] is
the App. Implemented on
10/02/2018 in CSI
rolled out locations.

IPS RESOURCES UPGRADATION

IPS servers are dedicated for handling the International articles data exchange between India
Post and the postal department of partner countries. Office of exchanges are also working on
IPS servers. This enables tracking of international articles. Up gradation to two times the ex-
isting RAM capacity of IPS servers is carried out to ensure the seamless flow of electronic
data of international business.
VOLUME III, ISSUE 3
Page 4

CUSTOMS DECLARATION SYSTEM

Customs authorities are an important part of the postal lo-
gistic chain. The time that mail items spend at customs is a
substantial part of postal end-to-end performance. To de-
crease end-to-end throughput time and to increase custom-
er satisfaction for international mail, it is absolutely neces-
sary to automate customs processing for mail as much as
possible.
Designated Postal Operators are already quite advanced in
using information technology and the linking of their auto-
mated international mail management systems by the use of
Electronic Data Exchange (EDI). The UPU is facilitating
Postal Customs clearing and address Security issues
through the introduction of electronic pre-advice and clear-
ing - Customs Declaration System.
CEPT is in the process of introduction and implementation
of Customs Declaration System for India Post.

Meet THE Techie

Having previously handled Postman, eMO, RNet & ParcelNet after having
joined CEPT as programmer on 01/05/2008, Sri P S Pavan Kumar currently
handles Cash on Delivery, IFS, Project Arrow as Team Lead besides being the
Deputy Manager for IT Security and Enterprise Monitoring System compo-
nents under the India Post IT Modernization Project 2012.

He has been a part of the delegate that visited Bhutan to make a System
Study of Bhutan Post Operations during 2011. After being the Team Lead in
development, he visited Bhutan once again during the implementation phase
of the software in 2012.
P S PAVAN KUMAR
Deputy Manager
Having joined the department as Postal assistant on 27/04/1997, Sri P S Pavan
Kumar has worked in the capacities of Office assistant, Inspector Posts and
Assistant superintendent of Post Offices during his field stint. He has added
MBA and MCA to his initial BSc [Electronics] degree and PGDCA after joining
the Department. He added VB, C#, .Net, SQL Server & Business Intelligence after joining the depart-
ment to his existing arsenal of BASIC, COBOL, Lotus, Dbase languages.

Born at Addanki, Prakasam District of Andhra Pradesh on 01/06/1977, Sri P S Pavan Kumar had his
initial schooling at Narsaraopet, Andhra Pradesh. He completed his tenth from Nagarjuna Public
School, Ongole, Andhra Pradesh and twelfth from Nagarjuna Junior College, Ongole, Andhra Pra-
desh. He obtained his degree from ANR College, Gudivada, Andhra Pradesh.

He prefers to speak in English and Telugu and is able to converse in Kannada and Hindi too. He is
adept at playing chess and Shuttle Badminton. Tennis legend Ivan Lendl is his sports icon. He loves
listening to Indian Traditional Music. S Janaki and S P Balasubramaniam are his favourite playback
singers. Actor and Member of Parliament, Chiranjeevi is his favourite actor.

He married Ms Bhavani, a BSc graduate in computer Science, on 18/05/2005 who is a homemaker.

They have a son studying in 6th standard and a daughter studying in 1st standard.
 VOLUME III, ISSUE 3

Page 5

Meet THE Techie

Sri Narayana Marthi joined CEPT as a programmer in March/2007 and developed
DET Module and handled - Speednet Server Modules, MIS Reports and Tracking,
Integration of Speed Post with different e-commerce company Modules, Treasury,
Sub Accounts, PoS Submit Accounts besides functioning as Deputy Manager
handling the Data Centre Facility and Enterprise Monitoring System under the India
Post IT Modernization Project 2012. He has, on 28/12/2017, joined the Postal
Training Centre, Mysore as an Instructor.
Joining the Department as Postal Assistant on 27/04/1997, Sri Narayana worked at
Machilipatnam & Gudivada Head Post Offices. He worked as IP [Technology] at the
Hyderabad Regional Office during 2007 and is promoted as Assistant
Superintendent of Post Offices in 2011. He obtained his degree from ANR College Narayana Marthi
Gudivada. He has earned Post Graduate Diploma in Computer Applications also in
Post Graduate Diploma in Office Management. He has undergone training in SQL Ex-Deputy Manager
Management. He is proficient in C, C#, Asp.net, T-SQL, Java Script.
Born at Gudivada, Andhra Pradesh on 29/06/1976, Sri Narayana Marthi had his initial schooling at
Montessori High School, Gudivada. He completed his twelfth from Satavahana College, Vijayawada.
He obtained his degree from ANR College, Gudivada, Andhra Pradesh.
He prefers to speak in English and Telugu and is able to converse in Kannada and Hindi too. He likes
to play cricket and Shuttle Badminton. Badminton player P Gopichand is his sports icon. He loves
Kathak and is interested in flute. Chitra is his favourite playback singer. Smita Patil and Amir Khan are
his favourite actors. He loves reading Books.
He married Ms Lakshmi Padmaja on 04/03/2001 who is a Mathematics Graduate possessing B Ed and
is a home maker. They have a son studying in 10th standard and a daughter studying in 7th standard.
He feels that working at CEPT in different projects and associating with the major initiatives of
Directorate like MNOP, COD, technical integration with customers etc. changed his perspective about
service delivery. These transformed him into a person with more positive attitude and helped him in
approaching the situations in a methodical way.

TECHKNOWLEDGEE [Systems Make Machines Think Like Humans]

Scientists have developed a new type of neural network chip that can
dramatically improve the efficiency of teaching machines to think like
humans.
The network called a Reservoir Computing System, could predict words
before they are said during conversation, and help predict future out-
comes based on the present.
Reservoir computing systems, which improve on a typical neural net-
work’s capacity and reduce the required training time, have been created
Reservoir computing in the past with larger optical components.
system can help predict
outcomes based on the Researchers from University of Michigan in the U S created their system
present
using memristors, which require less space and can be integrated more
easily into existing silicon-based electronics.
Memristors are a special type of resistive device that can both perform logic and store data.
This contrasts with typical computer systems, where processors perform logic separate from memory
modules. [Courtesy: The Hindu, 25/12/2017]
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Page 6
TECH-JUMBLE

TecHumour

A conversation by a rep-
resentative of a Personnel
Search Company and a
CLUE: Pick from words: first letter of the first word, second letter of the second
Candidate:
word, second last letter of the third word and last letter of the last word - to get the
acronym for one of the assessment methodology. So Mr Abhay, you say that
you are a software engi-
neer. Do you know Mi-
Answers to Crossword of October - December 2017 Issue crosoft Office?
“To catch the reader's attention, place
‘If you givesentence
an interesting meor the quote fromad-
dress,the story
I here.”
will go there,
Sir!!!’

I decided to make my
password “incorrect”
because if I type it wrong,
my computer will remind
me,
“Your password is
“incorrect”!

AND REVIEW TECHNIQUE

PERT - PROJECT EVALUATION
INTEREST
POLICY, SECURITY, PASSWORD,
TECH-JUMBLE]
[ANSWERS TO THE ABOVE –