1800 060 Issued 7 19 - Brs

Installation/Owner’s Manual 1803 / 1808 / 1810
Telephone Entry System

Use this manual for circuit board 1862-010 Revision O or higher. 1800-060 Issued 7-19
Control a main entry point plus an additional entry point.
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Date Installed:
Installer/Company Name:
Model Number
Circuit Board
Serial Number
Phone Number: and Revision Letter:
Leave Manual with Owner
Copyright 2019 DoorKing®, Inc. All rights reserved. Version B
Conforms To UL STD 294

UL Listed
Certified To CAN/ULC-S319-05
Copyright 2009 DoorKing, Inc. All rights reserved.

1800-060 Issued 7-19
Version B
Relay 2 Terminal
See page 21 for terminal wiring.

Non-Removable
C
Common – 30 Volt, 3 Amp max.

NC
NO
Normally Closed – 30 Volt, 3 Amp max.

Normally Open – 30 Volt, 3 Amp max.
Fil rrite
ter
Fe
Controlled By A Switch.
Do Not Connect Power
To A Receptacle
NO 16AC 16AC
16 VAC Input Power 100 ft. max. with 18 AWG wire.

14
20 VA Minimum 200 ft. max. with 16 AWG wire.

Install ferrite filter on these wires - see section 2.1.5.
13
16 VAC Input Power

Relay 1 Normally Open – 30 Volt, 3 Amp max.
12
NC
Relay 1 Normally Closed – 30 Volt, 3 Amp max.

11
10 Relay 1 Common
C
QUICK GUIDE: Terminal Descriptions
CGND PSW MICG MIC SPKR COM BAT

NO NC
Standby Battery POSITIVE (12 VDC, .7 Ah, SLA) (connect negative to terminal 8)
Main Terminal
9
FEEDBACK
3 2 1
Common for Switch Input 1 terminal #4, speaker, Standby Battery NEGATIVE
8
3 2 1 SPK
VOL
HF
KEYPAD
Speaker Output (Purple Wire).
7
HS
Microphone Input (Green Wire).
6
TONE
Microphone ground Input (White Wire).
OFF
SENSE
5
CLCK
Switch Input 1. A closure between terminals 4 and 8 will cause Relay 1 to activate for the
programmed strike time or dial a preprogrammed phone number – see section 3.1.7.
4
Postal Switch connection.
TONE
ON
Earth Ground Only (See Section 2.1.3). NOT a low voltage common.
3
MIC VOL
RING
3 2 1
Phone Line Connection 800 ft. max. with 24 AWG wire.
2
PHONE
Tip 1600 ft. max. with 22 AWG wire.
Phone Line Connection (Wiring MUST be twisted and isolated from the ground)
1
Ring
upper left corner
terminals will cause Relay 2

of circuit board.
phone number (see section

programmed strike time or
Located in the
microphone board
(See Section 1.7).
A closure between these
dial a preprogrammed
Located under
Switch Input 2
Tamper
Switch
UL 294
to activate for the
Non-Removable
Terminal
2 Quick Guide - 1
1 2
3.1.7).
Overview for System Programming
Page # Section Command Factory Setting

Section 3.1 General Programming
Master
Master Code 26 3.1.1 Switch ON NO Factory setting
Single or Multiple Systems 28 3.1.2 * 04 0 (single)
Relay Strike Time 28 3.1.3 * 03 Relay 1= 01 (1 sec)
Relay 2= 01 (1 sec)
“Tone Open” Sound ON or OFF 28 3.1.4 * 17 1 (tone ON)
Talk Time 28 3.1.5 * 08 060 (60 sec)
Tone Open Numbers 29 3.1.6 * 05 Relay 1= 9 8 7 6
Relay 2= 5 4 3 2
Programming Switch Input 1 and Switch Input 2 29 3.1.7 * 23 0 (relays activate)
Number of Rings Before Telephone Entry System will Answer 29 3.1.8 * 18 02 (two rings)
PBX Line Access Code Programming 30 3.1.9 * 21
Star Key (*) Function 30 3.1.10 * 27 0 (hang-up)
Keypad Function (DTMF Programming) 30 3.1.11 * 26 0 (all numbers)
System to Stay On-Line or Hang-Up after Touch-Tone Number Pressed 30 3.1.12 * 28 1-relays hang-up
Automatic Hang-Up Function 31 3.1.13 * 40 1 (hang-up after
5 sec of dial-tone)
Section 3.2 Directory Code and Phone Number Programming

Programming the Directory Code Length 32 3.2.1 * 20 3 (3 digits)
# Key - Insert an Amount of “Pause Time” Between Phone Number Digits 32 3.2.2 * 42 0 (0 sec)
Programming Phone Numbers - Up to 16-Digits 33 3.2.3 * 01
Deleting Individual Phone Number 33 3.2.4 * 01
Deleting ALL Phone Numbers CAUTION 34 3.2.5 * 22
Display / DELETE Phone Numbers with UNKNOWN Directory Codes 34 3.2.6 * 25
Display Phone Numbers with KNOWN Directory Codes 34 3.2.7 * 06
7-Digit Phone Number Capability CAUTION 35 3.2.8 * 44 0 (No)
7-Digit Phone #
These
- Limited Use -
16-Digit Phone Number Capability CAUTION sections are 35 3.2.9 * 45 1 (Yes)

Programming 7-Digit Phone Numbers NOT used for 36 3.2.10
Factory Set * 01
Programming Area Codes (Area Code Reference Numbers) 16-Digit 36 3.2.11 * 24
Programming Phone Numbers WITH Area Code Reference Numbers Phone Number
Programming
37 3.2.12 * 41
Deleting Individual 7-Digit Phone Number 37 3.2.13 * 01
Section 3.3 Entry Code Programming

Programming Four-Digit Entry Code 38 3.3.1 * 02
Delete Individual Four-Digit Entry Code 38 3.3.2 * 14
Delete ALL Four-Digit Entry Codes CAUTION 38 3.3.3 * 00
Four-Digit Entry Code Divide Number to Activate Relays 38 3.3.4 * 12 9999
Four-Digit Entry Code (Reverse Relay Activation ONLY) 39 3.3.5 * 19
Programming Five-Digit Entry Code 39 3.3.6 * 09
Delete Individual Five-Digit Entry Code 39 3.3.7 * 10
Delete ALL Five-Digit Entry Codes CAUTION 39 3.3.8 * 11
Five-Digit Entry Code Divide Number to Activate Relays 39 3.3.9 * 13 9999
Section 3.4 Time Functions Programming

Programming Time Clock 40 3.4.1 * 33
Automatic Relay Activation Time Zones 40 3.4.2 * 35
Four-Digit Entry Codes Time Zone 41 3.4.3 * 36
Five-Digit Entry Codes Time Zone 42 3.4.4 * 37
“Flash Entry Codes” Active for ONE-DAY ONLY 42 3.4.5 * 15
1800-060 Issued 7-19 Quick Guide - 2 3

Version B
SPECIFICATIONS
1803 / 1808 / 1810 Telephone Entry Systems, Circuit Board 1862-010 REV O or Higher.
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765 Joh D cera 247 Sm L
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Features
• THREE different types of connection options, DKS Cellular, VoIP over the Internet or POTS telephone line.
• Provides service for up to 600 residents but can be reprogrammed to provide service for up to 1000 residents.
• System can be programmed from the front keypad.
• System can be programmed remotely using a touch-tone telephone.
• System keypad will emit DTMF tones after a call is answered allowing the system to be used with auto-attendants,
answering machines, etc.
• Directory codes can be set from 1 to 4 digits in length and can be randomly assigned.
• Up to 16-digit phone number dialing with optional pauses between digits when necessary.
• Two internal relays allow the system to control a main entry point plus an additional entry point.
• Built in time clock provides hold open time zones, entry code time zones and “Flash” entry codes.
• 5-digit entry codes available for special needs.
• 2 programmable switch inputs can be set to activate a relay or dial a preprogrammed phone number.
Included with the system is an extra random keyed cabinet lock. If desired, for added security against
unauthorized entry into the system, the standard lock may be replaced with the random lock.
Note: DoorKing cannot replace this specific lock or keys if lost.
DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing, Inc. to notify any persons
of any such revisions or changes. Additionally, DoorKing, Inc. makes no representations or warranties with respect to this manual. This manual is copyrighted, all rights
reserved. No portion of this manual may be copied, reproduced, translated, or reduced to any electronic medium without prior written consent from DoorKing, Inc.
4 1800-060 Issued 7-19

Version B
TABLE OF CONTENTS
Important Notices FCC - United States, DOC - Canada 3

Glossary 3
General Information Installation Guidelines and Safety Information 4
SECTION 1 - INSTALLATION 5
1.1 General Installation 5
1.1.1 Remove Components from Enclosure 6
1.2.1 Install Enclosure for 1803 & 1810 7
1.2 1803 & 1810 Surface Mount Dimensions 8
1.2.1 Surface Mount Recess Kit Installation for 1803 & 1810 9
1.3 1803 & 1810 Flush Mount Dimensions 10
1.3.1 Flush Mount Kit Installation for 1803 & 1810 11
1.3.2 Self-Standing Lighted Kiosk for 1803 & 1810 12
1.3.3 Flush Mount Surface Mounting Kit Installation for 1803 & 1810 13
1.4 1808 Dimensions and Installation 14
1.5 Memory Chip Replacement 15
1.6 Postal Lock Installation 16
SECTION 2 - WIRING 18
2.1 Wiring Guidelines 18
2.1.1 Power 18
2.1.2 Wire Runs 19
2.1.3 Grounding 19
2.1.4 Surge Suppression 19
2.1.5 Ferrite Filter 19
2.2 Terminal Descriptions 20
2.3 Telephone Entry System Wiring and Adjustments 21
2.3.1 Speaker Volume, Microphone and Feedback 22
2.3.2 Click Sensitivity - Use for Rotary-Dial Phones ONLY 22
2.3.3 LCD Display Contrast for 1803 & 1810 22
2.3.4 Master Code Switch 23
2.3.5 Ring Pin Jumper 23
2.3.6 Hands Free - Hand Set Jumper 23
2.4 Phone (Voice) Connection Options 24-25
SECTION 3 - PROGRAMMING 26
3.1 General Programming 26
3.1.1 Master Code 26
Overview for System Programming 27
3.1.2 Single or Multiple Systems 28
3.1.3 Relay Strike Time 28
3.1.4 “Tone Open” Sound ON or OFF 28
3.1.5 Talk Time 28
3.1.6 Tone Open Numbers 29
3.1.7 Programming Switch Input 1 and Switch Input 2 29
3.1.8 Number of Rings Before Telephone Entry System will Answer 29
3.1.9 PBX Line Access Code Programming 30
3.1.10 Star Key Function 30
3.1.11 Keypad Function (DTMF Tone Programming) 30
3.1.12 System to Stay On-Line or Hang-Up after Touch Tone Number Pressed 30
3.1.13 Automatic Hang-Up Function 31
Table of Contents continued on next page

1800-060 Issued 7-19 1
Version B
TABLE OF CONTENTS
SECTION 3 - PROGRAMMING Continued
3.2 Phone Number Programming 32
3.2.1 Programming the Directory Code Length 32
3.2.2 # Key - Insert an Amount of “Pause Time” Between Phone Number Digits 32
3.2.3 Programming Phone Numbers - Up to 16-Digits 33
3.2.4 Deleting Individual Phone Number 33
3.2.5 Deleting ALL Phone Numbers 34
3.2.6 Display / Delete Phone Numbers with UNKNOWN Directory Codes 34
3.2.7 Display Phone Numbers with KNOWN Directory Codes 34
3.2.8 7-Digit Phone Number Capability 35
7-Digit Phone #
- Limited Use -
3.2.9 16-Digit Phone Number Capability 35

NOT used for Factory Set 16-Digit 3.2.10 Programming 7-Digit Phone Numbers 36
Phone Number Programming 3.2.11 Programming Area Codes (Area Code Reference Numbers) 36
3.2.12 Programming Area Codes WITH Area Code Reference Numbers 37
3.2.13 Deleting Individual 7-Digit Phone Number 37
3.3 Entry Code Programming 38
3.3.1 Programming Four-Digit Entry Code 38
3.3.2 Delete Individual Four-Digit Entry Code 38
3.3.3 Delete ALL Four-Digit Entry Codes 38
3.3.4 Four-Digit Entry Code Divide Number to Activate Relays 38
3.3.5 Four-Digit Entry Code (Reverse Relay Activation ONLY) 39
3.3.6 Programming Five-Digit Entry Code 39
3.3.7 Delete Individual Five-Digit Entry Code 39
3.3.8 Delete ALL Five-Digit Entry Codes 39
3.3.9 Five-Digit Entry Code Divide Number to Activate Relays 37
3.4 Time Functions Programming 40
3.4.1 Programming Time Clock 40
3.4.2 Automatic Relay Activation Time Zones 40
3.4.3 Four-Digit Entry Codes Time Zone 41
3.4.4 Five-Digit Entry Codes Time Zone 42
3.4.5 “Flash Entry Codes” Active for ONE-DAY ONLY 42
SECTION 4 - SYSTEM OPERATING INSTRUCTIONS 43

4.1 General Instructions 43
4.1.1 Guest Instructions 43
4.1.2 Responding to a Guest Call 43
4.1.3 Using an Entry Code 43
4.2 System Administrator 44
4.2.1 Remote Programming (Touch-Tone Phone) 44
4.2.2 Remote Relay Activation 44
4.2.3 Remote Relay Check 44
4.2.4 Remote Entry Code Time Zone Enable / Disable 45
4.2.5 Remote Automatic Relay Time Zone Enable / Disable 45
4.3 Miscellaneous Operating Instructions 46
4.3.1 Switch Input 1 & 2 Switch Operation 46
4.3.2 Talk Time 46
4.3.3 Phone Line Sharing for Multiple Telephone Entry Systems 46
4.3.4 Connection to a PBX 46
4.3.5 Areas with 10-Digit Dialing 46
SECTION 5 - MAINTENANCE 47
5.1 Replacement Parts 47
5.2 Troubleshooting 47-48
5.3 Accessories 49
Wiring Schematic 49
SECTION 6 - LOG TABLES 50-52
RESIDENT INSTRUCTIONS 53
2 1800-060 Issued 7-19

Version B
Important Notices
FCC – United States
This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC Rules and
Regulations. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC Registration Number: DUF6VT-12874-OT-T
DOC - Canada
The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain
telecommunications network protective, operational, and safety requirements. The Department does not guarantee the equipment will operate
to the users satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications
company. The equipment must also be installed using an acceptable means of connection. The customer should be aware that compliance
with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or
alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the
user to disconnect the equipment.
Users should ensure, for their own protection, that the electrical ground connections of the power utility, telephone lines, and internal metallic
water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or
electrician, as appropriate.
DOC Registration Number: 1736 4528 A
Notice:
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is
used by the device, to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the require-
ment that the sum of the load numbers of all the devices does not exceed 100.
Notice:
DoorKing does not provide a power transformer on units sold outside of the United States. Use only transformers that are listed by a
recognized testing laboratory to power the telephone entry system. An Inherently Protected Transformer must be used to power this device.
The Telephone Entry systems require a 16.5-volt, 20 VA transformer.
Listing:
This product has been tested to and found to be in compliance with the UL 294 Safety Standard and Certified to CAN/ULC-S319-05 by Intertek
Testing Services NA Inc. (a Nationally Recognized Testing Laboratory) and is ETL listed.
Performance Levels
Destructive Attack: Level I
Line Security: Level I
Endurance: Level IV
Standby Power: Level I (Level II with 12 VDC, .7 Ah, SLA battery, required
Single Point Locking Device with Key Locks: Level I for Canadian certification)
Glossary
ACCESS CONTROL SYSTEM: A collection of means, measures and specific practices that when combined, form or compose a systematic
approach, which enables an authority to control access to areas and resources in a given physical facility. An access control system, within
the field of physical security, is generally seen as the second layer in the security of a physical structure.
ALARM: A condition indicating a state of alert or tamper detection.
ALARM SIGNAL: A transmission of an alarm condition or alarm report.
CONTROLLED AREA: A room, office, building, facility, premises, or grounds to which access is monitored, limited, or controlled.
EQUIPMENT: Any part of an electronic access control system, such as access control units, reader interface modules, access point actuators,
access point sensors, keypads, and the like.
PROTECTED AREA: A room, office, building, facility, premise or grounds to which access is monitored, and limited and/or controlled,
whereby the authorized person of the Access Control System may grant access to non-authorized persons.
RESTRICTED AREA: A room, office, building, facility, premise or grounds to which access is monitored, and limited and strictly controlled,
whereby only the administrator of the Access Control System shall issue credentials that will lead to access.
1800-060 Issued 7-19 3

Version B
General Information
• Prior to beginning the installation of the telephone entry system, we suggest that you become familiar with the instructions, illustrations, and wiring
guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner.
• The proper installation of the telephone entry panel is an extremely important and integral part of the overall access control system. Check all local
building ordinances and building codes prior to installing this system. Be sure your installation is in compliance with local codes.
• When used to control a door or pedestrian gate, try to locate the telephone entry system as near as possible to the entry point. The unit should be
mounted on a rigid wall to prevent excessive shock and vibration from closing doors or gates. Continuous vibration and shock from slamming doors
or spring-loaded pedestrian gates will damage the circuit board. Under no circumstances should the unit be mounted directly to a moving door or gate.
• ADA mounting requirements for door control (Ref: ICC/ANSI A117.1-2009). The requirements below apply ONLY when the telephone entry system is
being used to control entry through A PUBLIC DOOR ONLY. If this system is used to control entry through a vehicular gate or private entrance, the
dimensions noted below do not apply.
1. Unobstructed Forward Reach. Where a clear floor or

ground space allows only a forward approach to an object
and is unobstructed, mounting height shall be a minimum Maximum 48”
of 15 inches (381 mm), and a maximum of Height
48 inches (1.22 m), above the floor or
ground to the operable controls. Minimum
15”
Height
2. OBSTRUCTED HIGH Forward Reach. If the high forward

reach is over an obstruction, reach and clearances shall
be as shown. NOTE: If the height of a control is 48" Maximum
maximum, then the length of the obstruction 48” Maximum
Height 44”
must be 20" or less. If the height of a control Height
is 44" maximum, then the length of the
obstruction may be increased to 25" or less.
20” or Less 25” or Less
3. Unobstructed Side Reach. Where a clear floor or ground

space allows a parallel approach to an object and the side
reach is unobstructed, and the edge of the clear floor space
Maximum
is 10 inches (255 mm) maximum from the object, mounting 48”
Height
height shall be a minimum of 15 inches (380 mm), and a
maximum of 48 inches (1.22 m), above the floor
or ground to the operable controls. Minimum
Height 15”
10” Maximum Length of 10” Maximum Length of

Clear Floor Space Clear Floor Space
4. OBSTRUCTED HIGH Side Reach. If the side reach is over

an obstruction 10 inches or less, mounting height shall
be a maximum of 48 inches (1.21 m) above the floor or
ground to the operable controls. If the side reach
Maximum
is over an obstruction greater than 10 inches, 48” Maximum
Height 46”
but less than 24 inches, mounting height shall Height
be a maximum of 46 inches (1.17 m) above the 34” 34”
floor or ground to the operable controls.
Less than 24”
10” or Less Greater than 10”
• When used to control a vehicular gate with an automatic gate operator, the telephone entry system must be mounted a minimum of six (6) feet
away from the gate and gate operator, or in such a way that a person cannot operate the entry system and/or touch the gate or gate operator at
the same time.
• Be sure that the system is installed so that it is not directly in the traffic lane. Goose neck mounting post and kiosks work well for these type systems.
When planning where to locate the system, take into consideration traffic lane layouts, turn around lanes for rejected access, conduit runs, power
availability, etc.
• Environmental factors must also be taken into account. Surface mount units are designed for direct outdoor installations, however it is preferable to
protect them from direct exposure to driven rain or snow whenever possible. Flush mount units must be protected from direct exposure to the
elements.
• This telephone entry system contains a number of static sensitive components that can be damaged or destroyed by static discharges during
installation or use. Discharge any static prior to removing the circuit board from the lobby panel by touching a proper ground device.
• Instruct the end user to read and follow these instructions. Instruct the end user to never let children play with or operate any access control
device. This Owner’s Manual is the property of the end user and must be left with them when installation is complete.
4 1800-060 Issued 7-19

Version B
SECTION 1 - INSTALLATION
Prior to installing the telephone entry system, we suggest that you become familiar with the instructions,
illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed
in an efficient and professional manner.
First you must determine how you would like to connect your telephone entry system for voice
communication. The method you choose is dependent on the type of connection available at
the entry system location. There are THREE types of connections:
(See Section 2.4 Phone (Voice) Connection Options for more information) DO NOT install the telephone entry
system next to landscape sprinklers
or in any area that may expose the
1 Wireless connection – uses DKS cellular (Voice ONLY) service. system to direct driven water.
2 Network cable connection – uses DKS VoIP over the Internet or third party providers of your own choosing.
3 Telephone line connection – uses a POTS telephone line.
Note: After choosing your connection type, you may need to purchase additional equipment
or devices before your installation can be completed.
1.1 General Installation

There are 2 different styles of the telephone entry systems (Surface mounts and Flush mounts-1803/1810 only), and different ways to mount
them (On a wall, in a wall, attached to a architectural style post, kiosk, etc). Models will ALL need power and communication wires run to
them in conduit or inside a architectural style post. Feed all of the wires through the back or bottom of the entry system using the existing
knock-outs provided in the enclosures. DO NOT make any new holes in the enclosure to feed wires through. Keep ALL the entry system’s
wires away from any existing high voltage power wires a minimum of 6” to help prevent any noise and hum pickup in the system’s phone line.
The system MUST also be properly grounded to function correctly.
TEM
SYS
RY
NE
ENT 3
PHO 2
TELE 1 6
5
4 9
8
7
0
S
TION
RUC ory.
Busy,
INST Directis .
G er on
Line
If Again
ATINNumber. Try
OPER CodeNumb UP.
e
Hang
Locat Codeto
1.
Press “#”Tone.
2.
Press on
Enter
3.
Outside Wall Lighted-Covered DoorKing Self-Standing DoorKing Inside Wall

Kiosk Lighted Kiosk, 1803 and Mounting Post
1810 Flush Mounts Only Surface Mount Only
WARNING If this telephone entry system is used to control a vehicular gate with an automatic gate operator, the telephone entry
system must be mounted a minimum of six (6) feet away from the gate and gate operator, or in such a way that the user cannot come into
contact with the gate or gate operator when using this entry system.
The telephone entry system contains static sensitive components that can be damaged or destroyed by static discharges during installation.
Discharge any static prior to removing the circuit board by touching a proper ground device. GREAT care must be taken after removing the
components from the enclosure to protect them throughout the installation. Carelessness on your part is NOT covered under warranty.
Make sure ALL dirt, metal or wood debris is removed from inside the enclosure after mounting it. A through cleaning of the enclosure is
needed before re-installing the components back into the system and wiring it. Any debris left inside could damage the control board and
cause the telephone entry system to malfunction during operation.
Included with the system is an extra random keyed cabinet lock. If desired, for added security against unauthorized entry into the system,
the standard lock may be replaced with the random lock. Note: DoorKing cannot replace this specific lock or keys if lost.
1800-060 Issued 7-19 5

Version B
1.1.1 Remove Components from Enclosure
There are 2 different styles of telephone entry systems - Surface mounts and Flush
mount. The basic component removal is the same for all models, 1803 surface
mount is shown as an example. CO
NT
RA
ST
DO
OR Cir
1. Disconnect the keypad ribbon cable from the circuit board. c
Sc uit Bo
KIN
G1
86
2-0
10 rew ar
d
2. Remove the screw from the top of the circuit board.
3. GENTLY remove the circuit board by pulling it out of the main terminal. Rib
Ca bon
4. Remove the two screws from the main terminal and remove the ON
MAS
CO TER
D
ble
O FE
ground wire locknut. F
5. Remove the locknuts from the faceplate hinge.

6. Remove the faceplate, main terminal (still wired), store them in a
1810-075 sn XX
CL
SECK
NS
E
THIS SIDE UP
0000010100010
Safe Place until they need to be re-installed. KE
YP
AD
MIC
VO
L
7. Proceed to section 1.2.1 for 1803 & 1810 models. Go to section 1.4 for
1808 model.
FE
ED
TO BA
NE CK
ON
SP
RIN VOK
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in T TO
erm
N
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ina HS
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Discharge any static Fac

BEFORE removing ep
the circuit board by lat
e
touching a proper
ground device.
6 1800-060 Issued 7-19

Version B
1.1.2 Install Enclosure for 1803 & 1810
There are 2 different styles for the 1803 & 1810 - surface and
flush mount. The illustrations below show typical installations
but specific installations can vary from this. Mount ON a Surface
(See sections 1.2).
1. Mount the enclosure using the mounting holes provided
in the corners (see sections 1.2 and 1.3 for your chosen
model dimensions including kit installations). Be sure that Wa
ll
mounting screws (Not supplied) do not protrude into the Mo
un
tin
enclosure where they could cause a short on the back of the gH
ole
circuit board. Make any necessary conduit connections Su
rfa
through the back or bottom of the enclosure using the c
En e Mo
clo un
sur t
existing conduit knock-outs. DO NOT make any new conduit Use appropriate e
holes in the enclosure. hardware to secure
enclosure to the wall Kn
ock
2. Route all wiring through conduit or architectural post (not supplied). -ou
t
(not supplied) into enclosure.
3. Clean out the enclosure. Make sure that all dirt, metal
and/or wood debris is removed.
4. Re-install components back into the enclosure (Reverse
section 1.1.1 steps on previous page). Use the wiring
schematics in the back of this manual to help re-install the
components if necessary. DO NOT apply any power at this
time.
Mount to an Conduit run

to junction box Conduit
Architectural sweep run
Mounting
Post Examples of conduit runs that may be used, depending on how you choose to run the wiring.
Mo Some installations will allow the conduit to be run outside the wall and connect to the bottom
un
tin
gH of the enclosure but this is generally NOT recommended.
ole
Su
rfa
c Lo
En e Mo ckn
clo un
Mount IN a Surface
Pla ut
sur t stic
e Sp
ace
Kn
ock
(See sections 1.2.1 and 1.3.1 and 1.3.2). r
-ou
t
Wa Flu
ll sh
En Mou
clo nt
sur
e
Kn
Trim ock
Use hardware supplied with -ou
Rin ts
architectural post to secure Mo
un
g
(No ting
enclosure to post. t su Scre
pp ws
lied
)
Ro
ug
h
Bo -In
x
Note: An architectural
mounting post anchored
in concrete does not
make a good ground.
Run all wires

inside post.
1800-060 Issued 7-19 7

Version B
1.2 1803 & 1810 Surface Mount Dimensions
Surface mount units can be mounted directly to a wall, pilaster, post mounted using a DoorKing architectural style mounting
post (P/N 1200-037 and 1200-038) or recessed in a wall (see next page) with the surface mount recess kit (P/N 1803-150). Be
sure the unit is mounted securely and is not subject to vibration from closing doors or gates.
Back View Side View Front View

.25” Dia. Mounting Hole TELEPHONE ENTRY SYSTEM
TE
L EP
HO
NE
10.125”
EN
TR
YS
YS
TE
M
.5” 1 2 3
4 5 6
1
2
7 8 9
4 3
5 0
7 6
10.875”
8
0
9
13”
8.625”
2.625” OPERATING INSTRUCTIONS
1. Locate Code Number on Directory.
2. Press Code Number. If Line is Busy,
1. O Press “#” to Hang UP. Try Again.
L o PE
2. ca RA 3. Enter on Tone.
3.
P re te
s Co
P re s C d e
od
TI
N
NG
E n s “ e N u m b NS
s I 9”
1.125”
te # T
r o ” to u m b e r o RU
e n
n
ne I
U P L in c to ON
g e
.
. T e is ry. S
ry
Ag Bus
a in y,
.
.875” Dia 1” MODEL 1803
3” 11.25”
MO
4.5”
DE
180 L1
80
3
3 .875” Dia
WARNING! If this entry 2.625” 6” 1.625”

system is used to control a
vehicular gate with an Bottom View
automatic gate operator, the
entry system must be
mounted a minimum of six
(6) feet away from the gate
and gate operator, or in
such a way that a person
cannot operate the entry
system and touch the gate Bottom View
or gate operator at the same
time.
.875” Dia
2.625” 6” 1.625”
4.75”
1
2
3.25” 11.25”
4 3
5
7 6 .25” Dia. Mounting Hole
8
9
1
2
3
to
Ha
ng
-U
0 10.125”
p.
NA
ME
Try
Ag
ain.
Ba
Ba
lsbbau
aug
gh
Ca
rdi
llo
Do
Do
Du
Du
rla
wn
bre
nd
wa
T
uil
rd
L
CO
.5”
sss h B 55 Ca P kes M DE
J 1 rne
Be yP En D
jar
ar 65 Co CO gh
I 6 llin ard
1 2 3
Be sG DE Elli L
rlin 07 Co sW
8 lye 80
Be J r 7 Far
rna 22
1 Co R ago
rd rdu 50
Billlin E la D 3 Far F
ling 32 Co row
gss 1 urt 50
rokker L
Bro E 1 Fer M
er 24 Cra nan
9 40
ins Ga dez S
4 5 6
Bro T 4
se 47
6 Da G rfie
ld
lto 46
Bro S n 1 Ga S
wn 00
3 Da B rre
au
nie 24
Bro J ls R 9 Ge
ntr
J
wn 11 Da
2 wls 77 y
Bry K 2 Go M
ant 29
2 De J nza
Lah 63 Ha lez H
By W
7 8 9
3
ron 82
2 Dil ae M ber
feld
lP 48
By R 1 Ha
mm A
CO
10.875”
an 49 Dil DE
G 1 lon 10
4 He er V
32 Dix M nd 08
8.625”
4 on 32 rix 1
2 Hir K
23
1 Do D dA 14
8
mi 06
13” 0
nic 8 Hit 88
33 Do k ch 7
2 nic P 88
8
J
11 kP 06
7 Do 3
nn 51
er 8 88
Do K 3
nte 35
rF 8 55
46 1
7 73
76 1
5 Joh Sm
nso Mu ith 43
5
95
4 Joh n M lin 12
2 So J
nso 00
5 Na B ma
ch
05
5
99 Jon n T bo 04 Ste H
2 r 0
es 49
0 Na K ele 08
2
Jon A bu
r
64
0 Sto F NAME CODE NAME CODE NAME CODE
Ne J 65
Operating Instructions
5.625”
es 34 llac 0
1
G um
ann
44
7 Sy h H
87 Nix nfo 79 Dorland T 290 Jordan M 023 Reese D 081
9 on J 00 l 1
6 Tom A 1. Locate Code Number On Directory
55
7 Pa R lins 02
1 Downward L 152 Jorden L 562 Reiger B 148
tte 74 Tom on
rso 5
03
2 Pe
rez
nF
54
pso L 07
6 2. Press Code Number. If Line Is Busy, Press Any Button Dubreuil M 028 Jorgensen B 647 Remington S 887
F 6 Tom n A
41
9 Pe
tro 50
pso 10
0 to Hang-Up. Try Again. Dukes D 072 Klein D 736 Ressegieu R 063
lli A 1 Tyl nS
Ra er 33
yJ 33
0 Wa
Q 4 3. Enter On “OPEN” Display or Tone. Enghard L 828 Knoblich B 408 Rollins A 883
shi 21
21 ng 3 Ellis W 342 Lamb B 803 Schuster S 551
1 Wa ton
shi 22
54 ng G 9 NAME CODE NAME CODE Farago F 733 Land D 026 Seeley J 731
3 We ton
nt K 00
98 L 7 Adams J 009 Byers M 807 Farrow M 441 Landers S 996 Selleck H 435
7 Wh
itin 13
4 Akins M 115 Cardillo P 503
35
2 Wi g M Fernandez S 612 Langstrom B 338 Shaer R 055
nst 60
on 9 Annese J 352 Carney P 501 Garfield S 914 Levine D 476 Shank D 082
Wy F
att 38
J 9
Anderson H 551 Collins G 404 Garreau J 542 Lewis B 101 Simons L 650
2.625”
67
9
Applegate B 656 Colyer R 461 Gentry M 120 Lucidi B 069 Smith J 791
21
1
67
Austin D 078 Cordula D 249 Gonzalez H 732 Mancini G 247 Somach H 021
0
44 Balsbaugh B 221 Court E 772 Haberfeld A 186 Mastin D 122 Steele F 076
1
Bass J 321 Crains G 633 Hammer V 232 Maston F 040 Stollach H 100
Bejar I 249 Dalton B 481 Hendrix K 333 Mozina J 640 Synfol A 334
Berlin J 476 Daniels R 104 Hird A 835 Mucera J 447 Tomlinson L 213
Bernard E 003 Dawls J 322 Hitch J 302 Mulin B 006 Tompson A 229
9” Billings L 112 DeLahae M 068 Hitch F 064 Nabor K 745 Tompson S 007
181
Broker T 292 Dill P 888 Hodges A 005 Nabur J 546 Tyler Q 134
Brose S 822 Dillon M 518 Hoover H 490 Neumann J 501 Washington G 609
Brown J 491 Dixon D 358 Jensen D 341 Nixon R 330 Washington K 389
1.125”
Brown K 324 Dominick P 467 Johnson M 879 Patterson F 211 Went L 679
.875” Dia Bryant W 231 Donick P 765 Johnson T 557 Perez F 543 Whiting M 211
0
Byron R 332 Donner K 954 Jones A 032 Petrolli A 987 Winston F 670
Byan G 117 Donter F 992 Jones G 419 Ray J 352 Wyatt J 441
1.125” 1”

8 1800-060 Issued 7-19
Version B
1.2.1 Surface Mount Recess Kit Installation for 1803 & 1810
1803 & 1810 surface mount units can be
recessed into a wall or pilaster by using the
Mount In a Surface Lo
ckn
ut
optional surface mount recess kit if desired Wa
(P/N 1803-150). This allows a recessed 1810 ll Pla
stic
telephone entry system to have a lighted Sp
ace
keypad which the flush mount unit DOES r
NOT have. The recess box gets installed in
the wall. Use appropriate hardware (not Su
r fa
included) to secure the box in the wall. Run Encce M
all necessary conduit (not included) to the Mo
un
tin
los oun
recess box. Slide the enclosure in the recess gS
cre
ure t
ws
(No
box and secure it with the hardware included t su
pp
in the kit. Be sure the unit is mounted lied Kn
) ock
securely and is not subject to vibration from Re -ou
ts
ce
closing doors or gates. Bo ss
x
WARNING! If this entry
vehicular gate with an
system and touch the gate
time.
Recess Box
Front View Side View
1
2
4 3
5
7 6
8
9
0
11.25” NAM
E
Adam
Anne
s
Akins J
M
se
Ande J
rson
Apple H
Austi
gate
B
CODE
009
115
NAM
E
Byers
NAM
Dorla
E
Down T
nd
ward
n Dubr
Balsb D Card M
Threaded Stud
352 euil L
augh illo Duke M CODE
Bass 551 Carn P
B s
Bejar
J ey Engh D 290 NAM
656 Collin P CODE
3.2”
ard E
I s Ellis L 152
Berlin 078 Colye G 807 Jorda
W
n
Bern J 221 Cord R
r
503
Farag 028 Jorde M
ard o
Billin E
ula Farro F 072 n
Jorge L
321 Cour D 501
gs w nsen
Brok L
tE Ferna M 828 Klein CODE
249 Crain 404 B
er ndez D
Bros T s Garfi 342
476 Dalto G 461 eld
S Knob 023 NAM
e lich
Brow S 003 Danie B
n
249
Garre S 733 Lamb B 562 Rees
E
n au
Brow J 112 Dawl R
ls
772
Gent J 441 Land B 647 e
Reige D
ry
n s Gonz M D
Brya K 292 DeLa J 633
612 Land 736 Rem B
r
nt alez ers
Byro W hae Habe H 914 Lang S ingto
822 Dill M 481 408 Ress CODE
n P rfeld strom n
Byan R Ham 542 egieu S
25” Dia. Mounting Hole

491 Dillo 104 A Levin 803 Rollin
mer B R 081
G n Hend V e
324 Dixon M 322
120 Lewi D 026 Schu A
s
rix s 148
231 Dom D 068
Hird K 732 Lucid B 996 ster
Seele S
A i 887
inick
332 Doni 888
Hitch 186 Manc B 338 y
Selle J
P J 063
ck Hitch 232 ini ck
117 Donn P 518 Mast G 476 Shae H
F in 883
er Hodg 333 Mast D r
Dont K 358 es
101 Shan R 551
er Hoov A on
F 835 Mozi F k
467 er
069 Simo D 731
Jens H na
302 Muce J 247 ns
765 en Smit L 435
John D 064 ra h
954 Mulin J 122 Som J
son 055
992
John M 005 Nabo B 040
ach
Steel H
son r 082
Jone T 490 Nabu K 640 e
Stolla F
s 650
Jone A 341
r
Neum J ch
sG 447 Synfo H 791
879 ann lA
.4”
Nixon J 006 Toml 021
557 Patte R 745 Tomp
inson
rson L 076
032 Perez 546 son
F Tomp A 100
419 F son
Petro 501 Tyler
lli S 334
Ray A 330 Wash
Q
J 213
ingto
9”
211 Wash 229
n
543 ingto G
Went nK 007
987 L
Whit 134
ing
352 Wins M 609
ton
Wyat F 389
tJ
679
211
670
441
Mounting
Holes
.25” Dia.
15.25”
13.25”
8.5”
13.25”
6” 2.625”
1” 1.375” Dia.
13.375” 3.625”
1.125”
2.625” 6” 2.625”
2.5”
.4”
Bottom View
1800-060 Issued 7-19 9
Version B
1.3 1803 & 1810 Flush Mount Dimensions
Flush mount 1803 & 1810 are installed with a flush mount kit P/N 1814-165 (stainless) or 1814-166 (gold). Flush mount kits
are NOT INCLUDED with the flush mount entry system (See next page for flush mount kit installation).
DoorKing offers a self-standing lighted kiosk for the flush mount unit ideal for walk-up pedestrian applications P/N 1200-170
(See page 12 for self-standing kiosk installation).
The flush mount units may also be installed ON the surface of a wall with a flush mount surface mounting kit if desired P/N
1814-152 (silver only). Flush mount surface mounting kits are NOT INCLUDED with the flush mount entry system (See page 13
for flush mount surface mounting kit installation).
Flush mount 1803 & 1810 are installed into a wall/kiosk and can be mounted outside, exposed to the weather. It is preferred
that they have limited direct exposure to the weather. We suggest that when they are mounted outdoors, it is in a covered
protected area. Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.

TE
LE
PH
ON 1
EE
NT
RY
automatic gate operator, the 4
2
3
S 5
YS
TE
M entry system must be 7
8
6
1
4
2
3
mounted a minimum of six 1.
2.
3.
Lo
ca
Preste Co era
Op
to s Co Nu ting
Ha de
de
m In
0
9
Ennt ng-U Nu ber On st
5 ruct

teerr p. m
NA On Try ber. Di
ME
“O Ag If Li rector ion
s
6
PE
7
Ad ai
am
sJ N” n. ne Is y
Ak
ins Disp Bu
M lay sy,
8
An Pres
nes or
An e J CO To s An NA
der DE ne ME

Ap
son . y Bu Do
9
pleega H 00 rla
gat 9 NA
ME tto nd
Au
stin B
tee
11
n Do
wn
T
n 5 By wa
ers
Ba D Du rd
0
lsbbau
aug
35
2 Ca M bre L
gh rdi uil
Ba llo Du
sss h B 55 Ca P kes M CO
DE
J 1 rne
Be yP En D
jar
ar 65 Co CO gh 29 NA
I 6 llin DE ard 0 ME
Be Elli L

rlin 07 sG sW 15
8 Co 2 Jor
lye 80
Be J r 7 Far dan
rna
rd
22
1 Co R ago 02
8 Jor M
rdu 50
1. O Billlin E
linggs 32 la D 3 Far F
row 07
den
Jor L
L o PE
1 Co 2
s urt 50 Fer M gen
rokker L
Bro
24 Cra
E 1
nan 82 Kle sen
2 . c a te RA
er 9 40 8 B
Bro T ins 4 Ga dez S in
D
se 47 Da G rfie 34 Kn
P re TIN Bro S
6 lto
n
46
1 Ga
ld
S
2 ob
lich
s Co
wn 00 Da B rre 73 Lam

3 nie 24 au 3 B
Bro J
P re s C d e
b
G wn 11
2 Da
wls
ls R
77
9 Ge
Go M
ntr
y
J
44
1 Lan B
3. s od N IN Bry K
29 De J
2
nza 61
dD
En s “ e N umb
ant 2 2 Lan
Lah 63 Ha lez H
te #
ST By W
ron 82
2 Dil ae M
3 ber
feld
91
4
der
Lan s S
Re
mi
ng
r o ” to u m b e r o RU
lP 48
By R 1 Ha gst Re ton CO
an 49 Dil mm A 54 Lev rom sse S DE
G 1 lon 10 2 gie
He er V ine B 80
e n 4 Ro
llin u R
3
n 32
4 Dix M
on 32
nd
rix
K
12
0 Lew D
is B 02 sA
08
1

2 Hir 6 Sc
ne g e IO 23
1 Do D
mi 06
dA 73
2 Lu
cid 99
hu
ste 14
8
U P L in c to
Hit Se r
.
. T e is ry. S
N 33
11
2 Do
nic
nic P
kP
k
88
8
8 Hit
ch
ch
J
18
23
6 Ma B
i
nci
ni
33
6
8
ele S
Se J
y
llec
88
06
7
7 Do F 2 Ma G kH 3
ry nn
er
51
8 Ho stin 47
6 Sh
Ag Bus
Do K dg 33 Ma D aer 88
es 3 3
nte
rF
35
8 Ho A sto 10
1 Sh R
Mo n F
a in y, 46
7
ove
Jen r H
83
5 zin
a
06
9
ank
Sim D
55
73
1
30
. sen Mu J on

76 2 1
5 Joh D cer 24
7 Sm s L
nso 06
4 Mu a J ith 43
5
95 Joh n M lin 12 So J
4 2
nso 00
5 Na B ma
ch
05
5
99 Jon n T bo 04 Ste H
2 r 0
es 49
0 Na K ele 08
2
Jon A bu
r
64
0 Sto F
es 34
1 Ne J llac 65
0
G um 44 Sy h H
87 ann 7 nfo 79
9 Nix 1
on J 00 Tom A
l
time.
6
55
7 Pa R lins 02
1
tte 74 Tom on
rso 5
03
2 Pe
rez
nF pso L 07
6
54 Tom n A
41 F 6 10
9 Pe pso 0
tro 50 Tyl nS
lli A 1 er 33
Ra Q 4
yJ 33 Wa
0 21
shi 3
21 ng
1 Wa ton
shi 22
54 ng G 9
3 We ton
nt K 00
98 L 7
7 Wh
itin 13
4
35
2 Wi g M
nst 60
on 9
Wy F
att 38
J 9
67
9
21
1
67
0
44
1
180 181
3 0
25” Dia. Mounting Hole
10.125”
.5”
1 2 3
4 5 6
7 8 9
10.875”
0
13” 13.5”
NAME CODE NAME CODE NAME CODE
Dorland T 290 Jordan M 023 Reese D 081
1. Locate Code Number On Directory Downward L 152 Jorden L 562 Reiger B 148
2. Press Code Number. If Line Is Busy, Press Any Button Dubreuil M 028 Jorgensen B 647 Remington S 887
to Hang-Up. Try Again. Dukes D 072 Klein D 736 Ressegieu R 063
3. Enter On “OPEN” Display or Tone. Enghard L 828 Knoblich B 408 Rollins A 883
1.125”
Ellis W 342 Lamb B 803 Schuster S 551

NAME CODE NAME CODE Farago F 733 Land D 026 Seeley J 731
Adams J 009 Byers M 807 Farrow M 441 Landers S 996 Selleck H 435
Akins M 115 Cardillo P 503 Fernandez S 612 Langstrom B 338 Shaer R 055
Annese J 352 Carney P 501 Garfield S 914 Levine D 476 Shank D 082
9” Anderson H
Applegate B
Austin D
551
656
078
Collins G
Colyer R
Cordula D
404
461
249
Garreau J
Gentry M
Gonzalez H
542
120
732
Lewis B
Lucidi B
Mancini G
101
069
247
Simons L
Smith J
Somach H
650
791
021
Balsbaugh B 221 Court E 772 Haberfeld A 186 Mastin D 122 Steele F 076
3” 3” 2.625” Bejar I
Berlin J
Bernard E
Billings L
249
476
003
112
Dalton B
Daniels R
Dawls J
DeLahae M
481
104
322
068
Hendrix K
Hird A
Hitch J
Hitch F
333
835
302
064
Mozina J
Mucera J
Mulin B
Nabor K
640
447
006
745
Synfol A
Tomlinson L
Tompson A
Tompson S
334
213
229
007
.5” .875” Dia Bryant W

Byron R
Byan G
231
332
117
Donick P
Donner K
Donter F
765
954
992
Johnson T
Jones A
Jones G
557
032
419
Perez F
Petrolli A
Ray J
543
987
352
Whiting M
Winston F
Wyatt J
211
670
441
1” .875” .875”
11.25” 3” 12”
.25”
.875” Dia
3”
2.75” 2.625” 6” 1.5”
Bottom View
10 1800-060 Issued 7-19
Version B
1.3.1 Flush Mount Kit Installation for 1803 & 1810
The flush mount kit has two Lo
ckn
parts; the rough-in box and the Pla
stic ut
trim ring. The rough-in box is Sp
ace
installed in the wall first. Use Mount In a Surface r
appropriate hardware (not
included) to secure the box in the
wall. Run all necessary conduit Wa Flu
s
(not included) to rough-in box. ll Ench Mo
Slide the trim ring into the los unt
rough-in box. Slide the enclosure ure
in the trim ring and secure them Tri Kn
ock
Rinm
all together with the hardware -ou
ts
included in the kit. Be sure the Mo
unit is mounted securely and is

un
(No ting
t su Scre
g
pp ws
lied
not subject to vibration from )
closing doors or gates. See Ro
ug
previous page for flush mount h
enclosure dimensions. Bo -In
x
entry system must be TE
LE
PH
ON
E EN
mounted a minimum of six 1

2
TR
YS
YST
EM

4 3
5
7 6
8
9
0
and gate operator, or in 1.

2.
3.
Lo
Pr
ca
Pr te
OPE
RA
es Co TIN
s de
es Co de Nu
En s “#
ter ”
G
IN
Nu mb er ST
mb RU
on to er. on

To Ha ng If Di re CT
ne IO
. UP Lin cto N
. Try e is ry. S
Ag Bu sy
ain ,
.

system and touch the gate MO
DEL
18
03

time.
Rough-In Box Trim Ring

Side View Front View
Threaded Stud Hole for Threaded Stud

1.74” 1.71”
Mounting
Holes
.25” Dia.
14.6” 16”
3.4” 3” 3” 3.4”
1.5” 1.685”
1.125” Dia
3.45” 12.8”
14.7” 3.45”
3.4” 6” 3.4”
1.8”
Mounting
1.74” Hole
1.125” Dia
Bottom View Bottom View
1800-060 Issued 7-19 11
Version B
1.3.2 Self-Standing Lighted Kiosk Installation for 1803 & 1810
Pla Lo
The flush mount kit (Sold separately) is installed into the self-standing stic ckn
ut
kiosk (P/N 1200-170) to secure the flush mount 1803 or 1810 in place. Sp
ace
r
Secure the rough-in box in the kiosk. Run all necessary wires to rough-in
box. Slide the trim ring into the rough-in box. Slide the enclosure in the
trim ring and secure them all together with hardware included in the kit. Flu
s
Ench Mo
los unt
ure
Tri Kn
ock
Rinm
-ou
ts
g
Ro
ug
h
Bo -In
x
”
60

18 system and touch the gate
.5”
10
” time.
12 1800-060 Issued 7-19

Version B
1.3.3 Flush Mount Surface Mounting Kit Installation for 1803 & 1810
Flush mount unit (See page 10 for flush
Mo
mount enclosure dimensions) can be u
(No nting
mounted ON a wall or pilaster and NOT IN t su Sc
pp rew
lied s
the wall by using the optional flush mount
surface mounting kit (P/N 1814-152). This
Mount On a Surface )
is useful when cutting a large hole into a

wall or pilaster would be very difficult Wa Flu
(marble or granite for example) .The flush ll s
mount surface mounting kit is a trim ring Ench Mo
that fits around the flush mount enclo- los unt
Trim Ring
ure
sure. The enclosure and trim ring get
installed directly on the wall using Kn
ock
appropriate hardware (not included) after -ou
ts
running all necessary conduit to the
enclosure. Be sure the unit is mounted
securely and is not subject to vibration
from closing doors or gates.
Examples of some
small holes in the
wall that may be TE
LE
PH
ON
E EN
needed, depending
TR
YS
YS
TE
M
1
2
4 3
5
on how you choose

7 6
8
9
0
1. OPE
Lo
2. ca
te
RAT
Pr
es Co IN
to run the wiring.

Pr s de G
3. es Co de Nu IN
En s “# Nu mb er ST
ter ” mb RU
on to er. on
ne IO
. UP Lin cto N
. Try e is ry. S
Ag Bu sy
ain ,
.
Conduit run
to junction box MO
DEL
18
03
Conduit
sweep
Trim Ring run
1”
.375”
13.5”

12”
(6) feet away from the gate 2.625”
3” 1.5” 1.5” 3” 3”
such a way that a person .875” 1” .875”
system and touch the gate 1.125” Dia
1.125” Sq
1.125”
time. Bottom View
1800-060 Issued 7-19 13
Version B
1.4 1808 Dimensions and Installation
1808 units can be mounted directly to a wall, pilaster, post mounted using a DoorKing mounting post (P/N 1200-045 or
1200-046). Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.

1
2
entry system must be 1
2
4
5
3 mounted a minimum of six 4
5
3
7 6 7 6
8 Pu
sh (6) feet away from the gate 8
NA
M
Ad E
a
Be ms J COD
9 B 9
To utto
rn E
Bro ard E
0 Ca n
ll
and gate operator, or in 0 w
Da n L
vis
Ho T
d
1
9
5
Mil ges S
such a way that a person le

Sm r J
Th K
o
ith
Zimmas
2
4
6
me W 8
cannot operate the entry rR

3
7

time.
180
8w
180 ith
8 Dir
ec
tor
y
6.75”
2.5”
4.25”
.875” Dia 7.5” 1 2 3 NAME CODE

2.5” Adams J
Bernard E
1
9
4 5 6 Brown L 5
Davis T 2
Hodges S 4
7 8 9 Miller J 6
2.5” 4.25” 0
Smith K
Thomas W
Zimmer R
8
3
7
2.5”
4.75” 11”
6.5”
Mount to a Mounting Post Bottom View
Use existing 4 holes in cabinet
box to bolt the surface or wall
mount models on a DoorKing
mounting post. Use the
hardware that is supplied .875” Dia
with the mounting post.
En
clo
sur
3” 5”
e 2.625”
Note: A gooseneck
mounting post anchored
in concrete does not
make a good ground. En
clo
Plastic screw
sur
e Installation
Mount Directly to anchors for 1. Route all wiring through conduit or
a Wall or Pilaster masonry if mounting post (not supplied).
required. 2. Clean out the enclosure. Make sure that all
Use the 4 existing holes in the cabinet box.
(Not supplied) dirt, metal and/or wood debris is removed.
Run conduit inside or outside of wall or
pilaster if desired. Use appropriate 4. Re-install components back into the
hardware to mount the cabinet (Not enclosure (Reverse section 1.1.1). Use the
supplied). Be sure that the mounting wiring schematics in the back of this manual
hardware does not protrude into the to help re-install the components if needed.
cabinet where it could cause a short. Conduit shown inside wall DO NOT apply any power at this time.
14 1800-060 Issued 7-19

Version B
1.5 Memory Chip Replacement
The Telephone Entry System is shipped with the memory chip already installed in the unit. However, if you need to
replace the chip, follow the instructions below.
CAUTION
Power MUST be OFF to the Circuit Board!!
DO NOT install the memory chip with power to the telephone entry system turned ON. Attempting to install the memory
chip with power on will irrevocably damage the chip. Memory chip is a static sensitive component. Discharge any static
electricity from your hands by touching a proper ground device before touching the control board. Handle the memory chip with
care, the pins bend easily.
DO NOT install the memory chip UPSIDE DOWN. this will cause permanent damage to the chip. Be sure that the memory
chip is seated correctly in the socket.
Discharge any static electricity from your hands by touching a proper ground device before installing chip!
1862-010 Circuit Board Memory Chip Location

CONTRAST DOORKING 1862-010
Dimple MUST be at
the top of the chip!
LCD Display (Models 1803
and 1810 only)
1810-075 sn XX
THIS SIDE UP
0000010100010
ON
1810-075 sn XX
MASTER
CODE
0000010100010
OFF
THIS SIDE UP
Re
CLCK lea
SENSE se
KEYPAD
Lo
cke
d
3 2 1
MIC VOL
FEEDBACK
3 2 1
3 2 1 SPK
VOL
TONE
ON
HF
RING TONE HS
OFF NO NC C
PHONE CGND PSW MICG MIC SPKR COM BAT C NC NO 16AC 16AC
1800-060 Issued 7-19 15

Version B
1.6 Postal Lock Installation
At some locations, such as gated communities, it will be necessary to provide access to the mail carrier so that they can
deliver the mail. Mail carrier access will be provided by the installation of an Arrow Postal Lock. This is the same lock that the
Post Office uses for gang mailboxes. These locks are not available to the public. The installer or the building owner/manager
will have to call the Post Office and arrange for the installation of this lock into the telephone entry system. DoorKing 1803 &
1810 telephone entry systems are designed to accept installation of the postal lock. If you are using the 1808 and need postal
service access, use the DoorKing Postal Lock Box sold separately (P/N 1402-080).
Prior to installation of the postal lock, be sure power to the telephone entry system is turned OFF.
TAL
1. Remove the hole plug on the faceplate of the telephone entry system. POS BOX
K
2. Cut the wire tie wrapped around the switch ONLY when installing postal lock. LOC
3. Remove the two hex nuts from the postal lock-mounting studs. Mount postal lock on the studs and secure with the hex nuts.
When the lock is installed, the pawl of the lock, in the extended position is depressing the switch. When the mail carrier inserts
his key and turns the postal lock, the pawl is withdrawn into the lock and the switch will activate the relay for the programmed
strike time, that has been programmed for this feature.
Factory default settings for the Postal Lock Switch: After the key has been turned, Relay 1 will activate (section 3.1.7) for One
(1) second of strike time (section 3.1.3).
Note: The switch input feature (section 3.1.7) is factory set to “activate a relay” and not “dial a phone number”.
TE
LE
PH
ON
E EN
TR
YS
YS
TE
M
1
1 2
2 4 3
4 3 5
5 1 7 6
7 6 8 Pus
2 hB
8 4 3 9
9 0 To utto
5 Cal n
0 7 6 l
8
1 9
0
2
NAME
1. OPE
Lo
2. ca
te
RAT
Pr
es Co
s
IN
Pr Co de Nu G
3. es s de IN
mb ST
En
te “# ” Nu mb er RU
18
r on to
er. on
ne IO
UP Li ne cto
PO
. N
. Tr is ry. S
y
Ag Bu sy
08
ai
n. ,
LOCSTAL
Nabu
Jones r 640 Stolla
341 Neum J ch
650
G 447 Synfo H
879 ann 791
Nixon J l
006 Tomli A
557 PatterR nson
021
745 Tomp
032 son L 076
Perez F son
546 Tomp A
419 F 100
Petro son
501 Tyler
lli S
Ray A Q
334
J 330 Wash
213
KB
211 ington
Wash
229
543 ington G
Went
K 007
987 L
Whiti
ng 134
352 Winst M
609
on
Wyatt F
389
J
OX
679
211
670
MO 441
DEL
18
03
1
Ho 803 1
le P
lug Ho 810
le P
lug l
sta ts.
po g nu
g n ire
stin nti e W.C.
Exi -mou l
B Nu
k
loc
ire
i t eWm
Wh Co
Extended Pawl
NC
Com
Pa d
wl ire
o r y w 10
t 8
Fac 3 & 1 ck
8 0 l Lo de
Withdrawn Pawl 1 ta si d
NC
s
Po or in x sol
ch k Bo
Com
ds i t
stu f Sw Loc ely.
g o l t
n
nti te o sta ara
ou cepla 10. P sep
- m a 8
ock e f & 1
s t al l ide th 803
o s 1
Relay Activates g p d in the
x i stin ocate
E l
16 1800-060 Issued 7-19

Version B
1.7 UL 294 Compliant Tamper Switch
Note: To comply with UL 294 Standard for Safety, the

tamper switch provided in this access control equipment
must be set to activate an alarm or alarm signal when
tripped. If the tamper switch is NOT connected to activate an
alarm or alarm signal, this will void UL 294 certification.
CO
NT
RA
ST
DO
OR
KIN
G1
86
2-0
3 10
180ace
rf
Su unt
Mo Possible Security Connections
ON
MAS
CO TER
DE
OF
F
Security
Camera
Separate
Camera
1810-075 sn XX
CL
SECK
NS
E
THIS SIDE UP
0000010100010
KE
Power
YP
AD
MIC
VO
L
FEE
DB
TO AC
NE
ON
K
SP
Mfg
RIN VOK
. in
G
L
Th
is
D
Ac O R
ce
O
ss K I N
Co
U.S
.A
.
Warning Separate
or prod
mor uc Sincntro , I
G®
PH
ON
Light
e of t is l So N
e 19
lu C TO
Light
Pa
the man 48 tio .
tent
folloufac ns E NE
CG OFF
No
. win ture
Da g U. d un
te
S. der
Pa on
ND HF
tent e
PSW HS
Power
Pa s.
tent
No
.
Da MIC
te
G
OT
HE
MIC
R
DO
OR
PA
TE
NT
SPK NO
KI
NG
S
PE R NC
IN
C.
ND
IN CO C
, IN
GL
G
M
EW
OO
D
BAT
CA
D
O
PA
RT
R
O
K
NU I N
C
G®
NC
MB
ER ,
IN MA
C DE
. IN
US
RE
A
V
NO
16A
SE
RI
AL C
NO
.
16A
C
AC
CE
SY SS
ST CO
White
CO EM NT
White
OU
UN ROL
NF
Separate
TD DO
OR OO ITS O
MS R
US Ing RKIN
E/ le
TO W Mo wo G
UL ET d o
Ser el # d, C
ST a
D
29
4
Co ial # 1800 903
m
F.C plie Ser 01
Siren Siren
Tamper
.C s ies
DU . R F.C
F6 eg .C
Rin VT- istr . Par
at
Ja ger E 1287 ion t 68
Power
ck #
US quiv 4-OT-
OC . 0.0 T
RJ1 A
Switch
1C
or
W
Gravity Activated
(Dry Contact)
Existing
Building Alarm
System
Local Separate
Alarm Alarm
System Power
1800-060 Issued 7-19 17

Version B
SECTION 2 - WIRING
Prior to installing wiring to the telephone entry system, we suggest that you become familiar with the instructions, illustrations,
and wiring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional
manner.
The wiring of the telephone entry panel is an extremely important and integral part of the overall access control system. Use
proper wire for the communication line, power wires, and be sure that the system is properly grounded. Check all local building
ordinances and building codes prior to installing this system. Be sure your installation is in compliance with local codes.
Telcom Access Standards. It is not permissible for customers to use the telcom network lead-in cable to provide the intercom
function between the gate and the house. New Zealand Customers: All door and gate entry systems wiring must comply with
PTC106: March 2008, Section 9.
WARNING If this telephone entry system is used to control a vehicular gate with an automatic gate operator, the telephone
entry system must be mounted a minimum of six (6) feet away from the gate and gate operator, or in such a way that the
user cannot come into contact with the gate or gate operator when using this entry system. If this unit has been installed
closer to the automated vehicular gate, do not proceed with any wiring until the unit has been moved and re-installed so
that it is in compliance with these instructions.
This telephone entry system contains a number of static sensitive components that can be damaged or destroyed by static
discharges during installation or use. Discharge any static prior to removing the circuit board from the enclosure by touching
a proper ground device.
PERMANENT WIRING MUST BE EMPLOYED AS REQUIRED BY LOCAL

2.1 Wiring Guidelines ELECTRICAL CODES. ALWAYS ADHERE TO THE LOCAL AND NATIONAL
ELECTRICAL CODE SPECIFICATIONS WHEN WIRING THE TELEPHONE ENTRY
SYSTEM/ACCESS CONTROLLER AND OTHER ACCESS CONTROL DEVICES.
2.1.1 Power
Use only the supplied transformer (or UL listed equivalent) to power the telephone entry system. DO NOT power any other
devices (electric strikes, magnetic locks, lights etc.) from this power transformer.
Note: Transformer is not supplied on units sold outside the United States. An Inherently Protected Transformer must be used to
power this device. Only use transformer that is listed by a recognized testing laboratory to power the telephone entry system.
Wire polarity does not matter

16.5 VAC, 20 VA 1 2 3
Up to 100 feet, use 18 AWG, 600 volt insulated wire. 4

7
5
8
6
9
Up to 200 feet, use 16 AWG, 600 volt insulated wire. Operating Instructions NAME
0
CODE NAME CODE NAME CODE
The importance of proper AWG power wiring cannot be over stressed!

Power wires are susceptible to noise and hum pickup; therefore

Do Not Connect To A
Billings L 112 DeLahae M 068 Hitch F 064 Nabor K 745 Tompson S 007
Brown K 324 Dominick P 467
it is preferable that you keep power wire runs as short as possible.

Johnson M 879 Patterson F 211 Went L 679
Receptacle Controlled
Bryant W 231 Donick P 765 Johnson T 557 Perez F 543 Whiting M 211
By A Switch.
“Optional” 12 volt .8 amp hour gel-cell battery (DoorKing P/N 1801-008) can be installed to provide stand-by power in the
event of a power outage.
2.1.2 Wire Runs

Be sure that you use proper wire that has an insulation
Underground Cutaway
rated for an underground environment. All wires Electrical field from high voltage wires.
should be placed in conduits. Proper pre-planning can
Low Voltage/ 6” minimum High Voltage
greatly ease the installation and wiring of this system. Communication Power Wire
Always check with the local building code to determine Wire Conduit (115 V) Conduit
the type of wire required in your municipality.
DO NOT run high voltage (115 V) power lines and low voltage/communication lines in the same conduit. These should be in
separate conduits at least six (6) inches apart. Be sure that all phone line wiring is twisted and completely isolated from ground.
18 1800-060 Issued 7-19

Version B
2.1.3 Grounding
Proper grounding of this system is a requirement. To be effective, ground connections should be made with a minimum 12
AWG, 600 volt insulated wire to a ground point within 10 feet of the telephone entry system. The ground point must be at an
electrical panel, a metallic cold water pipe that runs in the earth, or a stainless steel grounding rod driven at least ten (10) feet
into the soil. A mounting post anchored to concrete does NOT make a good ground.
Some Acceptable Ground Sources
IMPORTANT: Ground wire shown without
safety protection for clarity. Make sure
ground wire is protected from being
Electrical touched or electrical shock could occur!
Panel
Ground
Wire
Ground
Wire
Ground to an existing electrical system. Ground to a metallic cold water pipe. Grounding rod 10 feet in soil.
2.1.4 Surge Suppression

The use of surge suppressors can significantly reduce the chance of component failure because of static charges or surges.
DoorKing recommends Installing a Phone Line surge suppressor (DoorKing P/N 1877-010 or equivalent) and a Low Voltage
surge suppressor (DoorKing P/N 1878-010 or equivalent) to help protect the entry system from power surges.
Phone Line Surge Suppressor 1 2 3

4 5 6
7 8 9
0

Phone line surge suppressor

Phone Company
within 10 ft of entry system.

1877-010 PHONE LINE Anderson H

Applegate B
Austin D
Balsbaugh B
551
656
078
221
Collins G
Colyer R
Cordula D
Court E
404
461
249
772
Garreau J
Gentry M
Gonzalez H
Haberfeld A
542
120
732
186
Lewis B
Lucidi B
Mancini G
Mastin D
101
069
247
122
Simons L
Smith J
Somach H
Steele F
650
791
021
076
Surge suppressor within 3 ft of ground source.

Low Voltage Surge Suppressor

1 2 3
4 5 6
7 8 9
0
Low voltage surge suppressor

16.5 VAC Transformer

within 10 ft of entry system.

1878-010 POWER LINE Annese J

Anderson H
Applegate B
Austin D
352
551
656
078
Carney P
Collins G
Colyer R
Cordula D
501
404
461
249
Garfield S
Garreau J
Gentry M
Gonzalez H
914
542
120
732
Levine D
Lewis B
Lucidi B
Mancini G
476
101
069
247
Shank D
Simons L
Smith J
Somach H
082
650
791
021
Surge suppressor within 3 ft of ground source.

2.1.5 Ferrite Filter

The Telephone Entry System comes with a Ferrite Filter. This will help prevent noise and hum pickup in the phone lines. Install
around the 16 VAC power wires on the main terminal #13 and #14.
Cli
pR
ele
ase
n al To install the ferrite filter, release the clip on the side to open the
er mi 16AC filter, place the wires in the circular core and snap the filter closed.
in T
C
16A
NO
Ma C
NC
BAT
COM
14
12
13
10
11 Power Wires
9
8
1800-060 Issued 7-19 19

Version B
1800-060 Issued 7-19
Version B
Relay 2 Terminal
Non-Removable
C
Common – 30 Volt, 3 Amp max.

NC
NO
Normally Closed – 30 Volt, 3 Amp max.

Normally Open – 30 Volt, 3 Amp max.
Fil rrite
ter
Fe
Controlled By A Switch.
Do Not Connect Power
To A Receptacle
NO 16AC 16AC
16 VAC Input Power 100 ft. max. with 18 AWG wire.

14
20 VA Minimum 200 ft. max. with 16 AWG wire.

Install ferrite filter on these wires - see section 2.1.5.
13
16 VAC Input Power

Relay 1 Normally Open – 30 Volt, 3 Amp max.
12
NC
Relay 1 Normally Closed – 30 Volt, 3 Amp max.

11
10 Relay 1 Common
C
C
CGND PSW MICG MIC SPKR COM BAT

NO NC
Standby Battery POSITIVE (12 VDC, .7 Ah, SLA) (connect negative to terminal 8)
Main Terminal
9
FEEDBACK
3 2 1
Common for Switch Input 1 terminal #4, speaker, Standby Battery NEGATIVE
8
3 2 1 SPK
VOL
HF
KEYPAD
Speaker Output (Purple Wire).
7
HS
2.2 Terminal Descriptions
Microphone Input (Green Wire).
6
TONE
Microphone ground Input (White Wire).
OFF
SENSE
5
CLCK
Switch Input 1. A closure between terminals 4 and 8 will cause Relay 1 to activate for the
programmed strike time or dial a preprogrammed phone number – see section 3.1.7.
4
Postal Switch connection.
TONE
ON
Earth Ground Only (See Section 2.1.3). NOT a low voltage common.
3
MIC VOL
RING
3 2 1
Phone Line Connection 800 ft. max. with 24 AWG wire.
2
PHONE
Tip 1600 ft. max. with 22 AWG wire.
Phone Line Connection (Wiring MUST be twisted and isolated from the ground)
1
Ring
upper left corner
terminals will cause Relay 2

of circuit board.
phone number (see section

programmed strike time or
Located in the
microphone board
(See Section 1.7).
A closure between these
dial a preprogrammed
Located under
Switch Input 2
Tamper
Switch
UL 294
to activate for the
Non-Removable
Terminal
1 2
3.1.7).
20
2.3 Telephone Entry System Wiring and Adjustments
LCD Display Contrast Adjust
See 2.3.3
Switch Input 2 - LCD Display

A switch closure across these terminals activates Relay 2 for its
programmed strike time or dials a preprogrammed phone number. (1803 & 1810 only)
See section 3.1.7 Switch Input Feature.
Type of wiring to be used on ALL

external devices:
A) Type CL2, CL2P, CL2R, or CL2X.
B) Other cable with equivalent or
ON
1810-075 sn XX
Master Code Switch
MASTER
CODE
better electrical, mechanical, and
0000010100010
OFF
flammability ratings.
THIS SIDE UP
See 2.3.4
CLCK
Click Sensitivity Adjust SENSE
See 2.3.2 KEYPAD
Microphone Adjust 3 2 1
See 2.3.1 MIC VOL
FEEDBACK
Feedback Adjust
3 2 1
See 2.3.1
Speaker Adjust
3 2 1 SPK
See 2.3.1 VOL
TONE
ON
Tone On/Off Jumper

See 2.3.1
Ring Pin Jumper HF
See 2.3.5 RING TONE

OFF
HS
NO NC C
Relay Input 2
Handset/ Hands Free Jumper “C” - Common (C)
See 2.3.6 “NC” - Normally Closed (NC)
Main Terminal “NO” - Normally Open (NO)
Central Office Ferrite Filter

Phone Line Input See 2.1.5 16.5 VAC Power
See Section 2.4 20 VA
“PHONE”
Ring Input
Tip
“PHONE” Do Not Connect Power To 16.5 VAC, 20 VA power.
A Receptacle Controlled See section 2.1.1
Wire Size Distance
24 AWG Up to 800 ft By A ON/OFF Switch. Wire Size Distance
“CGND” 18 AWG Up to 100 ft
22 AWG Up to 1600 ft Earth Ground
Wiring MUST be twisted and See section 2.1.3.
TAL
Relay Input 1 16 AWG Up to 200 ft
completely isolated from ground. POS BOX
K “NO” - Normally Open (NO)
See section 2.1.4. LOC
Factory wired on
“NC” - Normally Closed (NC)
“PSW” Switch Input 1 - 1803 & 1810 ONLY. External Postal
See section 1.6 for Postal lock connection. lock connection “C” - Common (C)
A switch closure across these terminals activates NC Blue (Optional). Red (Pos)
Relay 1 for its programmed strike time or dials a Com
White Black (Neg) “BAT” & “COM” - 12 VDC, .7 Ah, SLA Standby Battery Input
preprogrammed phone number. Battery must power system at least 30 minutes to comply with Canadian certification
(Battery not supplied).
See section 3.1.7 Switch Input Feature.
Gate Control Door Control Door Locks

Electric strike is wired
to Normally Open (NO)
relay input.
Gate Operator
To a
To a Relay Input Relay Input Magnetic lock is wired to
Door the Normally Closed (NC)
Gate Operator
Lock relay input.
is wired to
Normally Open Power for electric strike or magnetic
(NO) relay Lock Power lock is NOT provided by the system.
input. UL listed Use separate UL listed power supply.
1800-060 Issued 7-19 21

Version B
2.3.1 Speaker Volume, Microphone and Feedback
Speaker volume, microphone volume and feedback ALL interact with each other to affect the audio performance of the system.
1. Locate the speaker volume, microphone volume and feedback adjustments on circuit board (see previous
page).
3 2 1 SPK
VOL 2. Set the speaker volume: Place a phone call from the telephone entry system to a resident. While they are
talking, adjust the speaker volume potentiometer for adequate sound. To increase the volume rotate the
potentiometer clockwise, to decrease the volume rotate the potentiometer counter clockwise. See Feedback
adjustment below.
3 2 1
3. Set the microphone volume: Place a phone call from the telephone entry system to a resident. Talk to the
resident in a normal voice while adjusting the microphone volume potentiometer. Ask the resident to let you
MIC VOL
know when the sound in their telephone is adequate. To increase the volume rotate the potentiometer
FEEDBACK clockwise, to decrease the volume rotate the potentiometer counter clockwise. See Feedback adjustment
below.
4. Set the feedback: Place a phone call from the telephone entry system to a resident. After they answer, ask the
3 2 1
resident to remain silent.
5. While the resident is still on the line, remove the jumper from the TONE OFF terminals on the circuit board
and place it on the TONE ON terminals. A tone will be heard in the speaker.
6. Rotate the feedback potentiometer clockwise, and then counter clockwise. When the tone from the speaker is
NE NE
TO F minimum, this is the correct adjustment.
TOON OF
7. Jumper MUST be moved back to the TONE OFF terminals when complete.
8. High microphone and speaker volume levels may cause feedback. It may be necessary to reduce the speaker
volume if the microphone volume is set too high. Likewise, it may be necessary to reduce the microphone
volume if the speaker volume is set too high.
2.3.2 Click Sensitivity - Use for Rotary-Dial Phones ONLY

1. Locate the click sensitivity adjustment on circuit board (see previous page).
CLCK 2. If rotary dial phones are NOT used, set the click sensitivity to FULL counter-clockwise to disable this feature.
SENSE If rotary dial phones are in use, proceed to step 3.
3. Place a phone call from the telephone entry system to a resident with a rotary dial type phone. After they
answer, ask the resident to dial 9 while you adjust the click sensitivity potentiometer (the resident may have
to dial 9 several times for you to obtain the correct adjustment). When the door or gate opens, this is the
correct adjustment for the click sensitivity.
4. Note: Adjusting the click sensitivity too high (potentiometer fully clockwise) could cause the system to
respond to loud noises while it is in use. If this happens, rotate the click sensitivity potentiometer counter
clockwise 1/8 turn and re-test the system. You may have to perform this step several times to find the
correct adjustment.
2.3.3 LCD Display Contrast for 1803 & 1810

LCD display is adjusted at the factory and should NOT need to be re-adjusted. If it does, Let the system run for at least
10-minutes before making any display contrast adjustments.
CONTRAST
1. Locate the contrast adjustment (see previous page).
2. Turn the MASTER CODE switch ON. The display will read MST CODE. While the display is lighted, turn the
3 1
contrast potentiometer clockwise and then counter clockwise until the display is satisfactory.
3. MASTER CODE switch MUST be turned OFF when finished.
OASNTER Note: Approximately 30 seconds after the master code switch is turned ON, the system will signal a long tone.
M DE
CO This is normal and can be ignored. After the master code switch is turned OFF, the display will read MST CODE
F
OF for approximately 30 seconds.
22 1800-060 Issued 7-19

Version B
2.3.4 Master Code Switch
The master code switch MUST be kept in the OFF
position for normal operation. Turn the master code
switch ON when programming the system’s master CONTRAST DOORKING 1862-010
code. See section 3.1.1 to program the system’s master
code. If the master code switch is turned ON and a new
master code is NOT entered, the system will sound a
long tone after approximately 30 seconds. This tone will
ON TER
S continue every 30 seconds until a new master code is
MADE
C O entered, or until the switch is turned off. After the
F switch is turned off, the LCD display on 1803 & 1810
OF
models will remain lit for approximately 30 seconds,
and then will turn off.
ON
MASTER
CODE
OFF
Note: Master code switch is turned ON when adjusting
the LCD display on 1803 & 1810 models, see section
2.3.3 for more information.
CLCK
SENSE
KEYPAD
2.3.5 Ring Pin Jumper

3 2 1
Always Answer Calls MIC VOL
The ring pin jumper is labeled RING on FEEDBACK
the control board. This jumper MUST be 3 2 1
installed to allow the system to ALWAYS

G 3 2 1 SPK
RIN
VOL
answer the calls placed to it. If remote TONE
ON
programming or remote relay operation is

Never Answer Calls
to be used, the jumper MUST be installed HF
RING
on the pins. Removing the jumper will TONE
OFF
HS
NO NC C
cause the system to NEVER answer calls

G placed to it.
RIN PHONE CGND PSW MICG MIC SPKR COM BAT C NC NO 16AC 16AC
2.3.6 Hands Free – Hand Set Jumper
HF
For Hands Free (HF) operation, the jumper is set in the right position
from the factory. For a system with a Hand Set (HS),
HS the jumper is set in the left position from the factory. An optional handset
kit (P/N 1807-012) is available for the 1803 and 1810 models ONLY.
DO NOT place jumpers on both the HS and HF pins at the same time.
1803 with Hand Set 1810 with Hand Set

FLUSH Mount FLUSH Mount
SURFACE Mount SURFACE Mount
TELEPHONE ENTRY SYSTEM
1 2 3
Optional handset
4
7
5
8
6
9
jumper position. 1
4
2
5
3
6
1
4
2
5
3
6
0
7 8 9
HF
7 8 9
0
1 2 3 0
4 5 6 NAME CODE NAME CODE NAME CODE
HS
7 8 9 Operating Instructions NAME CODE NAME CODE NAME CODE 1. Locate Code Number On Directory Downward L 152 Jorden L 562 Reiger B 148
0
3. Enter On “OPEN” Display or Tone. Enghard L 828 Knoblich B 408 Rollins A 883 NAME CODE NAME CODE Farago F 733 Land D 026 Seeley J 731
Ellis W 342 Lamb B 803 Schuster S 551 Adams J 009 Byers M 807 Farrow M 441 Landers S 996 Selleck H 435
NAME CODE NAME CODE Farago F 733 Land D 026 Seeley J 731 Akins M 115 Cardillo P 503 Fernandez S 612 Langstrom B 338 Shaer R 055
Adams J 009 Byers M 807 Farrow M 441 Landers S 996 Selleck H 435 Annese J 352 Carney P 501 Garfield S 914 Levine D 476 Shank D 082
Akins M 115 Cardillo P 503 Fernandez S 612 Langstrom B 338 Shaer R 055 Anderson H 551 Collins G 404 Garreau J 542 Lewis B 101 Simons L 650
OPERATING INSTRUCTIONS Annese J
Anderson H
352
551
Carney P
Collins G
501
404
Garfield S
Garreau J
914
542
Levine D
Lewis B
476
101
Shank D
Simons L
082
650
1. Locate Code Number on Directory. Applegate B 656 Colyer R 461 Gentry M 120 Lucidi B 069 Smith J 791 Balsbaugh B 221 Court E 772 Haberfeld A 186 Mastin D 122 Steele F 076
OPERATING INSTRUCTIONS 2. Press Code Number. If Line is Busy,
Austin D 078 Cordula D 249 Gonzalez H 732 Mancini G 247 Somach H 021 Bass J 321 Crains G 633 Hammer V 232 Maston F 040 Stollach H 100
Balsbaugh B 221 Court E 772 Haberfeld A 186 Mastin D 122 Steele F 076 Bejar I 249 Dalton B 481
1. Locate Code Number on Directory. Press “#” to Hang UP. Try Again. Bass J 321 Crains G 633 Hammer V 232 Maston F 040 Stollach H 100
Hendrix K 333 Mozina J 640 Synfol A 334
2. Press Code Number. If Line is Busy, 3. Enter on Tone.
Bejar I 249 Dalton B 481 Hendrix K 333 Mozina J 640 Synfol A 334 Bernard E 003 Dawls J 322 Hitch J 302 Mulin B 006 Tompson A 229
Berlin J 476 Daniels R 104 Hird A 835 Mucera J 447 Tomlinson L 213 Billings L 112 DeLahae M 068 Hitch F 064 Nabor K 745 Tompson S 007
Press “#” to Hang UP. Try Again. Bernard E 003 Dawls J 322 Hitch J 302 Mulin B 006 Tompson A 229 Broker T 292 Dill P 888 Hodges A 005 Nabur J 546 Tyler Q 134
Billings L 112 DeLahae M 068
3. Enter on Tone. Hitch F 064 Nabor K 745 Tompson S 007 Brose S 822 Dillon M 518 Hoover H 490 Neumann J 501 Washington G 609
Broker T 292 Dill P 888 Hodges A 005 Nabur J 546 Tyler Q 134 Brown J 491 Dixon D 358 Jensen D 341 Nixon R 330 Washington K 389
Brose S 822 Dillon M 518 Hoover H 490 Neumann J 501 Washington G 609 Brown K 324 Dominick P 467 Johnson M 879 Patterson F 211 Went L 679
Brown J 491 Dixon D 358 Jensen D 341 Nixon R 330 Washington K 389 Bryant W 231 Donick P 765 Johnson T 557 Perez F 543 Whiting M 211
Brown K 324 Dominick P 467 Johnson M 879 Patterson F 211 Went L 679 Byron R 332 Donner K 954 Jones A 032 Petrolli A 987 Winston F 670
Bryant W 231 Donick P 765 Johnson T 557 Perez F 543 Whiting M 211 Byan G 117 Donter F 992 Jones G 419 Ray J 352 Wyatt J 441
MODEL 1803
1800-060 Issued 7-19 23

Version B
2.4 Phone (Voice) Connection Options
There are THREE different ways (Cellular, VoIP or Telephone Line) to connect the telephone entry system for voice
communication. The method that you choose is dependent on the type of connection available at the entry system.
1 Wireless DoorKing Cellular Network Connection - Voice ONLY

Requires DKS VOICE ONLY Cellular System kit (P/N 1801-080). Manage 2 (two) entry systems through DoorKing’s cellular network server
where cellular service is available.
DKS VOICE ONLY
Cellular System Kit
P/N 1801-080 1
4
2
5
3
6
7 8 9
0
Phone Operating Instructions NAME CODE NAME CODE NAME CODE

System A
Line
DoorKing Cellular service is

DKS Cellular Server

Voice
available for one low monthly fee

Broker T 292 Dill P 888
hosted by AT&T cellular network ONLY

Hodges A 005 Nabur J 546 Tyler Q 134
without any long term contracts.

with DKS Online

Cellular service is provided by Registration Completed
AT&T 4G LTE where available.
Note: Cellular communication may not allow off-site programming 1 2 3
from a phone depending on the clarity of the DTMF tones See instruction sheet that 4
7
5
8
6
9
(Dual-Tone Multi-Frequency) the entry system is receiving from comes with VOICE ONLY 0 “Optional”
the phone. cellular system kit for further
1. Locate Code Number On Directory
2. Press Code Number. If Line Is Busy, Press Any Button
to Hang-Up. Try Again.
3. Enter On “OPEN” Display or Tone.
NAME
Dorland T
Downward L
Dubreuil M
Dukes D
Enghard L
CODE
290
152
028
072
828
NAME
Jordan M
Jorden L
Jorgensen B
Klein D
Knoblich B
CODE
023
562
647
736
408
NAME
Reese D
Reiger B
Remington S
Ressegieu R
Rollins A
CODE
081
148
887
063
883
System B
information on wiring and

online registration.
2 VoIP Internet Connection - Voice ONLY

Their are TWO different ways to connect a VoIP box (Voice over Internet Protocol) to your existing internet connection:
Note: VoIP communication may not allow off-site programming from a phone depending on the clarity of the DTMF tones
(Dual-Tone Multi-Frequency) the entry system is receiving from the phone.
A DoorKing VoIP Internet Connection

Requires a DKS VoIP Adapter Kit P/N 1815-568. Works through the internet.
Phone Line
Cat-5 Voice ONLY
1
4
2
5
3
7 8 9
VoIP Analog Telephone Adapter

0
325 ft Max.
PW
LN
Ph
on
K/A
R
e
CT
Your Router DoorKing OPERATING INSTRUCTIONS
DoorKing VoIP service is available for one low VoIP Adapter 1. Locate Code Number on Directory.
Press “#” to Hang UP. Try Again.
3. Enter on Tone.
P/N 1815-568
monthly fee without any long term contracts.
See instruction sheet that comes with MODEL 1803
VoIP Adapter for further information

on wiring and online registration.
B Third Party VoIP Internet Connection

Requires a Third Party VoIP Adapter (most VoIP adapters will work). Works through the internet. TELEPHONE ENTRY SYSTEM
Phone Line
Cat-5 Your Chosen Voice ONLY
1
4
2
5
3
Internet VoIP Adapter

7 8
0
9
Select you own VoIP service. Your Router

See instruction sheet that comes with third OPERATING INSTRUCTIONS
1. Locate Code Number on Directory.
Press “#” to Hang UP. Try Again.
party VoIP Adapter for further information

3. Enter on Tone.
on wiring and online registration. MODEL 1803
24 1800-060 Issued 7-19

Version B
3 HARDwired Telephone Line Connection - Voice ONLY
Telephone Line Preparation
Order your telephone line to be installed at least two weeks prior to the planned telephone entry system installation date. This will assure
that a phone line is available when the unit is installed. The telephone company will require the following information from you:
Type: Touch Tone, Loop Start

Ringer Equivalence: 0.0 A
Jack Type: RJ11C
FCC Registration (US): DUF6VT-12874-OT-T
DOC (Canada): 1736 4528 A
• Utilizes the POTS (Plain Old Telephone Service) copper line connected to the telephone entry system.
• Voice communication is provided over the POTS line. Programming the entry system using a phone can be preformed over this phone line
if desired.
• User is responsible for all phone company charges including local and long distance charges, taxes and other fees for this line.
Note: Not applicable if Cable or Fiber is a cloud based telephone service.
Caller ID: You may want to order caller ID blocking from the telephone company for the entry system phone line. Without caller ID blocking,
residents with the proper phone equipment WILL BE ABLE to identify the telephone number that the telephone entry system is installed on.
This may or MAY NOT be desirable.
Call Waiting: Residents may order call waiting from their local telephone company AFTER the system has been installed. They can avoid
missing calls coming from the telephone entry system while they are using their phone (No busy signal).
User supplied telephone line for Voice Connection.

Phone Line
Voice ONLY 1 2 3 NAME CODE
You are responsible for the telephone line 4 5 6

Adams J
Bernard E
Brown L
Davis T
Hodges S
1
9
5
2
4
7 8 9
charges connected to the entry system. 0
Miller J
Smith K
Thomas W
Zimmer R
6
8
3
7
1800-060 Issued 7-19 25

Version B
SECTION 3 - PROGRAMMING
We strongly suggest that you read these programming instructions in their entirety before CONTRAST DOORKING 1862-010
beginning any programming of this telephone entry system.

DoorKing’s 1803/1808/1810 Telephone Entry Systems can be programmed from the keypad
(Recommended) on the front of the phone system, or remotely from an off premise location
using a touch tone telephone. When programming from an off site location with a touch-tone ON
MASTER
CODE
telephone, the RING jumper MUST be installed on the circuit board (see 2.3.5). We recommend OFF
that you do not attempt programming from an off site location until you become familiar with
these programming instructions. CLCK
SENSE
KEYPAD
IMPORTANT: Cellular or VoIP communication may not allow off-site programming 3 2 1

MIC VOL
from a phone depending on the clarity of the DTMF tones (Dual-Tone Multi-Frequency) FEEDBACK
3 2 1
the entry system is receiving from the phone. RING TONE

ON
3 2 1 SPK
VOL
Programming from the Keypad RING TONE

OFF
HS
HF
NO NC C
Follow the programming instructions as described in each section of this PHONE CGND PSW MICG MIC SPKR COM BAT C NC NO 16AC 16AC
1 2 3
manual. The system will prompt you with short (beep) tones when
programming steps have been followed correctly and with a long tone
4 5 6
7 8 9
0
1. Locate Code Number On Directory
2. Press Code Number. If Line Is Busy, Press Any Button
to Hang-Up. Try Again.
3. Enter On “OPEN” Display or Tone.
NAME
Dorland T
Downward L
Dubreuil M
Dukes D
Enghard L
Ellis W
CODE
290
152
028
072
828
342
NAME
Jordan M
Jorden L
Jorgensen B
Klein D
Knoblich B
Lamb B
CODE
023
562
647
736
408
803
NAME
Reese D
Reiger B
Remington S
Ressegieu R
Rollins A
Schuster S
CODE
081
148
887
063
883
551
(beeeeeep) when the programming step is ended. The LCD display on 1803
& 1810 models will prompt you for information that you will need to enter.
“Beep”
Programming from an Offsite Location

Follow these steps when programming the system from an offsite location (remote). You MUST use a
touch-tone telephone and the RING jumper MUST be installed to perform off site (remote) programming.
LCD
1. Call the telephone number that the entry system is installed on from a touch-tone Screen
telephone. The entry system will answer with a one second tone.
2. Follow the programming instructions as described in each section of this manual.
The system will prompt you with short (beep) tones when programming steps have
been followed correctly.
TIP: LCD sceen on a phone
3. When complete, hang up. (You cannot use 0 # to end remote programming sessions). will make programming
MUCH easier.
Programming Notes
When each programming step is performed correctly, a short tone (beep) will be heard. When the programming session is
ended, a long tone (beeeeeep) will be heard. The amount of telephone numbers that can be programmed into the standard
system is 600. The memory size determines the number of four-digit entry codes (memory size + 12) that can be programmed
into the system. Five-digit entry codes are limited to six.
3.1 General Programming OASNTER CONTRAST DOORKING 1862-010
M DE
CO
3.1.1 Master Code F
OF
This programming step sets the system MASTER CODE. The master code is the four-digit
number required to gain access to the system memory. You need to know the master code ON
MASTER
CODE
OFF
prior to performing any of the programming functions on the following pages.

Factory setting = NO Factory code set CLCK
SENSE
1. Open the cabinet of the telephone entry system and turn the master code switch ON.
KEYPAD
3 2 1
MIC VOL
2. Choose and enter a four-digit master code ? ? ? ? then press (beep).

FEEDBACK
3 2 1
3 2 1 SPK
VOL
TONE
ON
3. Turn the master code switch OFF and close the cabinet. HF
RING TONE HS
OFF NO NC C
Important Note: There is no way of retrieving the master code after it has been programmed in.
If you forget it, you will have to program in a new one but all other previously programmed information PHONE CGND PSW MICG MIC SPKR COM BAT C NC NO 16AC 16AC
will remain intact. Use log tables in back of manual to record your new master code. Keep it secure!
26 1800-060 Issued 7-19
Version B
Overview for System Programming
Page # Section Command Factory Setting

Section 3.1 General Programming
Master
Master Code 26 3.1.1 Switch ON NO Factory setting
Single or Multiple Systems 28 3.1.2 * 04 0 (single)
Relay Strike Time 28 3.1.3 * 03 Relay 1= 01 (1 sec)
Relay 2= 01 (1 sec)
“Tone Open” Sound ON or OFF 28 3.1.4 * 17 1 (tone ON)
Talk Time 28 3.1.5 * 08 060 (60 sec)
Tone Open Numbers 29 3.1.6 * 05 Relay 1= 9 8 7 6
Relay 2= 5 4 3 2
Programming Switch Input 1 and Switch Input 2 29 3.1.7 * 23 0 (relays activate)
Number of Rings Before Telephone Entry System will Answer 29 3.1.8 * 18 02 (two rings)
PBX Line Access Code Programming 30 3.1.9 * 21
Star Key (*) Function 30 3.1.10 * 27 0 (hang-up)
Keypad Function (DTMF Programming) 30 3.1.11 * 26 0 (all numbers)
System to Stay On-Line or Hang-Up after Touch-Tone Number Pressed 30 3.1.12 * 28 1-relays hang-up
Automatic Hang-Up Function 31 3.1.13 * 40 1 (hang-up after
5 sec of dial-tone)
Section 3.2 Directory Code and Phone Number Programming

Programming the Directory Code Length 32 3.2.1 * 20 3 (3 digits)
# Key - Insert an Amount of “Pause Time” Between Phone Number Digits 32 3.2.2 * 42 0 (0 sec)
Programming Phone Numbers - Up to 16-Digits 33 3.2.3 * 01
Deleting Individual Phone Number 33 3.2.4 * 01
Deleting ALL Phone Numbers CAUTION 34 3.2.5 * 22
Display / DELETE Phone Numbers with UNKNOWN Directory Codes 34 3.2.6 * 25
Display Phone Numbers with KNOWN Directory Codes 34 3.2.7 * 06
7-Digit Phone Number Capability CAUTION 35 3.2.8 * 44 0 (No)
7-Digit Phone #
These
- Limited Use -
16-Digit Phone Number Capability CAUTION sections are 35 3.2.9 * 45 1 (Yes)

Programming 7-Digit Phone Numbers NOT used for 36 3.2.10
Factory Set * 01
Programming Area Codes (Area Code Reference Numbers) 16-Digit 36 3.2.11 * 24
Programming Phone Numbers WITH Area Code Reference Numbers Phone Number
Programming
37 3.2.12 * 41
Deleting Individual 7-Digit Phone Number 37 3.2.13 * 01
Section 3.3 Entry Code Programming

Programming Four-Digit Entry Code 38 3.3.1 * 02
Delete Individual Four-Digit Entry Code 38 3.3.2 * 14
Delete ALL Four-Digit Entry Codes CAUTION 38 3.3.3 * 00
Four-Digit Entry Code Divide Number to Activate Relays 38 3.3.4 * 12 9999
Four-Digit Entry Code (Reverse Relay Activation ONLY) 39 3.3.5 * 19
Programming Five-Digit Entry Code 39 3.3.6 * 09
Delete Individual Five-Digit Entry Code 39 3.3.7 * 10
Delete ALL Five-Digit Entry Codes CAUTION 39 3.3.8 * 11
Five-Digit Entry Code Divide Number to Activate Relays 39 3.3.9 * 13 9999
Section 3.4 Time Functions Programming

Programming Time Clock 40 3.4.1 * 33
Automatic Relay Activation Time Zones 40 3.4.2 * 35
Four-Digit Entry Codes Time Zone 41 3.4.3 * 36
Five-Digit Entry Codes Time Zone 42 3.4.4 * 37
“Flash Entry Codes” Active for ONE-DAY ONLY 42 3.4.5 * 15
1800-060 Issued 7-19 27

Version B
Important Note: If you make a mistake while programming, press 0 keys at the same time
to escape from programming no matter how much has been completed, then begin again at step 1.
3.1.2 Single or Multiple Systems

This program sequence sets the telephone entry system to operate as a single unit on the phone line, or to share the phone line
with other units. If multiple systems are sharing the same phone line, then each one must be set as a “multiple system” and
each must have a unique master code.
Factory setting = 0 (Single System)
1. Press 0 4 and enter your four-digit MASTER CODE ? ? ? ? (beep).
2. Press 0 (beep) for a single system, OR 1 (beep) for multiple systems.
3. Press 0 together to end this programming sequence (beeeeeep).
3.1.3 Relay Strike Time

These steps will program Relay 1 and Relay 2 strike times. Strike times can be programmed from 1/4 second (enter 00 in step
3) up to 99 seconds by entering the desired time in seconds.
Factory setting for relay strike times are: Relay 1 = 01 (1 sec), Relay 2 = 01 (1 sec).
2. Press 1 (beep) to set Relay 1, OR 2 (beep) to set Relay 2 strike time.
3. Enter the two-digit strike time in seconds (00-99), then press (beep).
(Example: 1/4 second - enter 00, 1 second - enter 01 etc.)
4. Repeat steps 2 and 3 to set other relay strike time.
3.1.4 “Tone Open” Sound ON or OFF

The following programming sequence turns the “Tone Open” sound either On or Off (when the relays activate). This feature is
available on Rev L boards or higher. See 3.1.6 for information about “Tone Open” numbers feature.
Factory setting = 1 (tone ON)
The 1803 & 1810 LCD display will read: 1=Y 0=N
2. Enter 1 for YES - tone will sound or 0 for NO - tone will not sound, then press (beep).
3.1.5 Talk Time

This programming sequence sets the maximum time allowed for conversation when the entry system places a call to the
resident. The talk time can be set from 1 second up to 255 seconds (4 minutes, 15 seconds) and is entered as a three-digit
number in step 3. The talk time set here DOES NOT affect the telephone numbers that are programmed under directory codes
0, 00, 000, 0000 and 1, 01, 001, 0001. The talk time for these two directory code sets are factory set to the maximum. Phone
numbers programmed under these directory codes should be reserved for management or emergency phone numbers that
generally require longer conversations.
Factory setting for talk time = 060 (60 seconds).
2. Enter the three-digit talk time in seconds (001-255), then press (beep).
(Example: 1 second - enter 001, 20 seconds - enter 020 etc.)
28 1800-060 Issued 7-19

Version B
3.1.6 Tone Open Numbers
These steps will program the tone open numbers for Relays 1 and 2. You will need to enter a four-digit number (see chart
below) to set the relay functions. If a function is not desired, enter # in place of a number.
Fill out log table in back of this manual for desired tone open numbers.
Factory setting is: Relay 1 = 9876, Relay 2 = 5432.

2. Press 1 (beep) to set Relay 1, OR 2 (beep) to set Relay 2.
3. Enter the four-digit tone open number code, then press (beep).
(Example: If you want a relay to have a momentary activation function ONLY, and you want that relay to momentary activate
when the number 9 is pressed, enter 9 # # #. If a function is not desired, enter # in place of a number. DO NOT duplicate
4-digit tone open numbers, Example: DO NOT set any of Relay 1’s 4-digit tone open numbers to the same number - 9879.)
4-Digit Tone Open Number Code Function
1st Digit Relay 1- 9 Relay 2- 5 Momentary activation. Relay will activate for the programmed strike time (3.1.3).
2nd Digit Relay 1- 8 Relay 2- 4 Relay hold. Relay will activate and remain activated until commanded to release.
3rd Digit Relay 1- 7 Relay 2- 3 Relay release. Deactivates the relay hold command.
4th Digit Relay 1- 6 Relay 2- 2 Relay hold 1-hour. Relay will activate for 1-hour and then will automatically deactivate itself.
4. Repeat steps 2 and 3 to set other relay tone open numbers.
Note: Residents will only be able to activate the Momentary activation when using the entry system.
3.1.7 Programming Switch Input 1 and Switch Input 2

This programming sequence will set how the TWO switch inputs on the telephone entry system control board will operate.
Switch input 1 is labeled PSW (postal switch) and is found on terminal 4 of the main terminal strip. Switch input 2 is a two
terminal auxiliary input located on the upper left hand corner of the control board. These switch inputs can be programmed to
activate their respective relays (switch 1 - relay 1, switch 2 - relay 2). They can also be programmed so that switch 1 dials out
the phone number programmed in directory code 0, 00, 000, or 0000, and switch 2 dials out the phone number programmed in
directory code 1, 01, 001, or 0001. Each switch is programmed independently.
Factory setting = Switch input 1 = 0 (relay 1 activates), Switch input 2 = 0 (relay 2 activates).
ABC
1. Press 2 DEF
33 and enter your four-digit MASTER CODE ?? ?? ?? ?? (beep).
2. Press 1 (beep) to set Switch Input 1, OR 2 (beep) to set Switch Input 2.
3. Press 0 (beep) to set to activate the relay, OR 1 (beep) to set the switch input to dial-out a
preprogrammed phone number.
3.1.8 Number of Rings Before Telephone Entry System will Answer

This programming sequence sets the number of rings to allow before the telephone entry system answers a call placed to it.
This programming sequence does not affect the number of times that a resident’s telephone will ring when a call is placed from
the entry system to the resident.
Factory setting = 02 (two rings).
2. Enter a two-digit number of rings, then press (beep).
1800-060 Issued 7-19 29

Version B
3.1.9 PBX Line Access Code Programming
If the telephone entry system is connected to a PBX telephone system rather than a dedicated C.O. line, you may need to set
the unit to dial a line access code prior to dialing the resident phone number. Typically, the line access code is “9”, but check
with the PBX system administrator to be sure.

2. Enter the single-digit line access code number, then press (beep).

Note: To change a line access number, enter the correct number in step 2. To delete a line access number, enter in step 2.
3.1.10 Star Key Function

This programming sequence sets the function of the key on the keypad during conversation. This key can be set to
hang-up the entry system when pressed during conversation, or it can be programmed to touch-tone out during conversation.
Factory setting = 0 (hang-up).

OPER SP
2. Press 0
0 (beep) for hang-up, OR 11 (beep) for touch-tone.
3.1.11 Keypad Function (DTMF Tone Programming)

This programming sequence sets the function of the 0 through 9 and the *, # keys on the keypad during conversation. The
keys can be set to hang-up the entry system when they are pressed during conversation, or they can be programmed to DTMF
tone out during conversation. The later may be desirable if the entry system is used with an auto-attendant type telephone
system where the caller is prompted to enter numbers from a touch-tone telephone.
TIP: If DTMF tones are required, program the # or * key to hang-up the system.
Factory setting = 0 for all numbers (hang-up).

2. Enter the single-digit desired key number, then press (beep).
3. Press 0 (beep) for hang-up, OR 1 (beep) for touch-tone.
4. Repeat steps 2 and 3 to program other keys.
3.1.12 System to Stay On-Line or Hang Up after Touch Tone Number Pressed
This programming sequence provides a method for the telephone entry system to remain on-line after a resident has pressed
the touch tone number to open the door or gate. Each relay can be set independently to either remain on line or hang up.
Factory setting = 1 (hang up after touch tone number pressed) for both relays.
2. Press 1 (beep) for relay 1, OR 2 (beep) for relay 2.
3. Press 0 (beep) to keep the system on-line, OR 1 (beep) to make it hang up.
4. Repeat steps 2 and 3 to program other relay.
30 1800-060 Issued 7-19

Version B
3.1.13 Automatic Hang-up Function
This programming sequence determines when the phone system will automatically hang itself up after a predetermined time of
inactivity. You can program the system to not hang-up (0), to hang-up after 5 sec of dial-tone (1), to hang-up after 15 sec of
silence (2) or to hang-up after either 5 sec of dial-tone or 15 sec of silence (3).
Factory setting = 1 (hang-up after 5 sec of dial-tone).
2. Enter the single-digit hang-up code desired (0, 1, 2 or 3), then press (beep).
Hang-up Code Function

0 No hang-up.
1 Hang-up after 5 sec. of dial-tone (Factory setting).
2 Hang-up after 15 sec. of silence.
3 Hang-up after 5 sec. of dial-tone OR 15 sec. of silence.
1800-060 Issued 7-19 31

Version B
3.2 Directory Code and Phone Number Programming
Up to 16-Digit Phone Numbers can be programmed into the phone system when using the factory default settings (sections
3.2.1 - 3.2.7). The phone system can store up to 600 Phone Numbers. It has the capability of storing up to 1000 phone
numbers. But to do this, it has to use the old software programs, which are much more complex to program don’t offer nearly
as many area codes to use. If more than 600 phone numbers are needed, then sections 3.2.8 - 3.2.13 MUST be used with the
limitations of the old software but DoorKing DOES NOT RECOMMEND this.
3.2.1 Programming the Directory Code Length

This programming sequence sets the directory code length to 1 - 2 - 3 or 4 digits. If 11 or more resident names or telephone
numbers are going to be programmed into the system, the directory code must be at least two-digits. If 101 or more resident
names or telephone numbers are going to be programmed, the directory code must be at least three-digits.
Factory setting is three (3) digits.
CAUTION: After programming this sequence, it is NOT recommended changing the directory code length.
Reprogramming this sequence in the future will delete ALL phone numbers and directory codes that have
been previously programmed into the system.

2. Enter the directory code digit length (1, 2, 3 or 4), then press (beep).
3. Press 0 (beep) to cancel this function, OR 1 (beeeeeep) to confirm the change.

The programming sequence will automatically end itself after pressing 1 . This CANNOT be UNDONE!
3.2.2 # Key - Insert an Amount of “Pause Time” Between Phone Number Digits
This programming sequence sets an OPTIONAL Pause Time that the # Key will program in if needed when dialing a 16-Digit
Phone Number in section 3.2.3. Insert the chosen Pause Time (# Key) between any phone number digits that need a pause
when dialing. # Key can be used multiple times when programming a 16-digit phone number.
Note: # Key “Pause Time” will NOT function when 7-Digit Phone number programming is used, section 3.2.10.
Factory setting is 0 (0 sec).

2. Enter the seconds of pause single-digit (0 to 9 seconds), then press (beep).
32 1800-060 Issued 7-19

Version B
3.2.3 Programming Phone Numbers - Up to 16-Digits
In this programming sequence, the directory codes and phone numbers (up to 16 digits) will be programmed into the system.
Be sure you have programmed the directory code length that you desire as described in section 3.2.1.
Changing the directory code length (Section 3.2.1) AFTER programming the telephone numbers will ERASE ALL the phone
numbers and directory codes that have been previously programmed in.
If you use directory codes 0, 00, 000, 0000 and/or 1, 01, 001, 0001 remember that the talk time for these directory codes are
factory set to the maximum and cannot be changed. Use these directory codes to program management or emergency phone
numbers, which generally require longer conversation periods.
Max Phone Number Capacity

600 (Factory Default) 1000 (using sections 3.2.8 - 3.2.13)
Note: The phone system can be programmed to store up to 1000 phone numbers ONLY when using sections
3.2.8 - 3.2.13 (7-Digit Phoner numbers and area codes) programming, but this requires more programming for
each phone number used, setting up individual area code reference numbers etc. and is not recommended.
Important: The factory default setting is 16-digit phone numbers. Section 3.2.8: *45 7-digit phone numbers MUST NOT have
been reprogrammed ON (1 - YES). If it has been, section 3.2.9 *44 16-digit phone numbers MUST be reprogrammed ON (1 -
YES) before proceeding and ALL previously programmed phone numbers WILL be eased.

2. Choose and enter a directory code (1, 2, 3 or 4 digits, depending on what was programmed in 3.2.1), then press (beep).
Note: Use the log tables in back of this manual to keep track of names, phone numbers and directory codes.
3. Enter the phone number (Up to 16-digits, but less digits will be accepted) for the chosen directory code, then press (beep).
Note: Entering the anywhere in the phone number (multiple #’s can be used) will cause the dialing sequence to pause
(1-9 seconds) if necessary, whatever was programmed in section 3.2.2.
Example: Phone number 1-904-359-6679 needs to be dialed with a pause after the 1.
Programming: 1 9 0 4 3 5 9 6 6 7 9
Important Note: If you make a mistake while programming, press 0 keys at the same time
to escape from programming no matter how much has been completed, then begin again at step 1.
4. Repeat steps 2 and 3 to enter additional directory codes and phone numbers.
3.2.4 Deleting Individual Phone Number

This programming sequence is used to delete a SINGLE phone number under a known directory code.
Note: This programming will NOT work for 7-Digit Phone Number programming, use section 3.2.13.

2. Enter the directory code (1, 2, 3 or 4 digits, depending on what was programmed in 3.2.1), then press (beep).
3. Press (beep) again. This CANNOT be UNDONE!
4. Repeat steps 2 and 3 to delete additional phone numbers.
1800-060 Issued 7-19 33

Version B
3.2.5 Deleting ALL Phone Numbers
This programming step deletes ALL phone numbers previously programmed into the system.
CAUTION: This programming step CANNOT be UNDONE!
2. Enter 9 9 9 9 , then press (beep). This CANNOT be UNDONE!
This programming sequence will automatically end itself by a long (beeeeeep).
3.2.6 Display / DELETE Phone Numbers with UNKNOWN Directory Codes

For 1803 & 1810 models ONLY. This program sequence is useful to display phone numbers when you DO NOT KNOW what
directory code they have been programmed under. This sequence also gives you the option to delete the phone number after it
is displayed.

2. The first directory code will be displayed on the LCD screen. Press to view the phone number under this directory code.
7-Digit Phone Number Programming ONLY Note: The first directory code will be displayed on the LCD screen. The phone
number, area code reference number and area code programmed under this directory code. The telephone number will display
for 2 seconds, then the area code reference number and area code will display for 2 seconds. This sequence will repeat itself.
3. Press to go to the next step.
4. Press to move forward to the next directory code, OR press 0 to DELETE the displayed phone number and move
forward to the next directory code. This CANNOT be UNDONE!
After the last phone number is displayed and OR 0 is pressed, this programming sequence will automatically end itself
by a long (beeeeeep) OR you can press 0 TOGETHER to end this programming sequence at ANY time (beeeeeep).
3.2.7 Display Phone Numbers with KNOWN Directory Codes

For 1803 & 1810 models ONLY. Use this programming sequence to display phone numbers programmed under known direc-
tory codes, i.e. if you wanted to see what is programmed under directory code 2719 (assuming directory codes have been
programmed for four digits in 3.2.1). This programming sequence will NOT ALLOW you to delete phone numbers.

2. Enter the known directory code you wish to display the information for (1, 2, 3 or 4 digits, depending on what was
programmed in 3.2.1), then press (beep).
3. The information programmed under the directory code entered in step 2 will appear on the LCD display. If C C C C C C C
appears, this indicates that NO phone number has been programmed under the entered directory code.
7-Digit Phone Number Programming ONLY Note: The information programmed under the directory code entered in step 2 will
appear on the LCD display. The telephone number will display for 2 seconds, then the area code reference number and area
code will display for 2 seconds. This sequence will repeat itself. If C C C C C C C appears, this indicates that NO phone number
has been programmed under the entered directory code. If the first digit is flashing, this is the area code reference number and
indicates that the number displayed is a long distance phone number.
4. To display additional phone numbers press and repeat step 2.
34 1800-060 Issued 7-19

Version B
7-Digit Phone Number Programming - Limited Use
7-Digit Phone Number programming sections 3.2.8 - 3.2.13 will ONLY need to be used when more than 600 Phone Numbers
are needed (not typical) OR installing an OLD memory chip in a NEW phone entry system (from an old phone system that has
previously programmed information on it). DoorKing does not recommend using an old memory chip. Reprogramming the new
memory chip with existing information will take some time but will save time when programming and operating the unit in the
future.
DoorKing DOES NOT RECOMMEND using 7-Digit Phone Number programming for a NEW phone system. It is more complex to
program and and limits the features available compared to 16-Digit Phone Number programming.
Section 3.2.1 - “Directory Code Length” MUST be programmed before section 3.2.10 can be programmed.
Section 3.2.2 - “Pause Time” # key will NOT function when programming 7-Digit Phone Numbers.
Section 3.2.4 - “Delete Individual Phone Number” will NOT work for 7-Digit Phone Number programming. Use section 3.2.13.
Sections 3.2.5 - 3.2.7 - “Delete and Display” programming WILL function when using 7-Digit Phone Number programming.
Section 3.2.8 - “7-Digit Phone Number Capability” MUST be programmed to YES before section 3.2.10 can be programmed.
3.2.8 7-Digit Phone Number Capability

This programming sequence will change the factory set 16-Digit Phone Number programming to 7-Digit Phone Number
programming. DoorKing DOES NOT RECOMMEND using 7-Digit Phone Number programming for a NEW phone entry system.
Factory setting is 0 (NO).
CAUTION: If 7-digit programming is turned ON (1-YES), All previously
programmed phone numbers and directory codes will be ERASED.

2 sec. LCD display on 1803 & 1810 models will read: 7 DIG?.
...then the LCD display will read: 1=Y 0=N.
2. Press 1 (beep) for YES, OR 0 (beep) for NO.

The 1 “YES” LCD display will read: ERASING. This CANNOT be UNDONE! Programming sequence will automatically
end itself when finished by a long (beeeeeep).
3.2.9 16-Digit Phone Number Capability

This programming sequence DOES NOT need to be changed when using 16-Digit Phone Number programming. This ONLY
needs to be turned back ON (1-YES) if you want to change 7-Digit Phone Number programming back to 16-Digit Phone Number
programming. DoorKing ALWAYS RECOMMENDS using 16-Digit Phone Number programming for a phone entry system.
Factory setting is 1 (YES).
CAUTION: If this programming is turned back ON (1-YES), All previously
programmed phone numbers and directory codes will be ERASED.

2 sec. LCD display on 1803 & 1810 models will read: 16 DIG?.
...then the LCD display will read: 1=Y 0=N.
2. Press 1 (beep) for YES, OR 0 (beep) for NO.

The 1 “YES” LCD display will read: ERASING. This CANNOT be UNDONE! Programming sequence will automatically
end itself when finished by a long (beeeeeep).
1800-060 Issued 7-19 35

Version B
3.2.10 Programming 7-Digit Phone Numbers
In this programming sequence, the directory codes and 7-digit phone numbers will be programmed into the system. Be sure
you have programmed section 3.2.8 to YES (7-digit capability) and the directory code length that you desire in section 3.2.1.
Changing the directory code length AFTER programming the telephone numbers will ERASE ALL the phone numbers and
directory codes that have been previously programmed in. To program phone numbers that will be referenced to an area code
(long distance calls and 10 digit calling), follow the instructions under 3.2.11 Long Distance Phone Number Programming
below. If you use directory codes 0, 00, 000, 0000 and/or 1, 01, 001, 0001 remember that the talk time for these directory
codes are factory set to the maximum and cannot be changed. Use these directory codes to program management or emer-
gency phone numbers, which generally require longer conversation periods.
Note: If this telephone entry system is being used in an area that requires 10-digit dialing, proceed to
3.2.11 and 3.2.12 to program the area code and phone number. DO NOT program 7-digit numbers.

3. Enter a seven-digit phone number for the chosen directory code, then press (beep).
If the number that you are entering in this step is LESS than seven-digits, enter # in the empty spaces. For example, if the
system is connected to a PBX that requires four-digit extension numbers and you want to enter extension 2217, you would
enter this number as: 2 2 1 7 then press (beep).
4. Repeat steps 2 and 3 to enter additional directory codes and phone numbers.
3.2.11 Programming Area Codes (Area Code Reference Numbers)

Up to 15 different area codes can be programmed for any 10-digit or long distance calling requirements and will be referenced
as area code reference number 01 through 15. The area codes will be entered as a four-digit number (1 + the three digit area
code, example: 1203). If area codes are being programmed to facilitate 10-digit calling requirements, precede the three-digit
area code with # (example: #203).

2. Choose and enter a two-digit area code reference number (01 through 15) that will reference area code to be programmed,
then press (beep).
3. Enter the four-digit area code, then press (beep).

For long distance calling requirements: enter 1 and the three-digit area code (example: 1203).
For 10-digit calling requirements: enter # and the three-digit area code (example: #203).
4. Repeat steps 2 and 3 to enter additional area codes. Use a different area code reference number for each area code
programmed when entering more than one area code (up to 15).
Use these tables to keep track of area codes programmed in. Complete log table in back of manual when finished.
Area Code Reference Number Area Code Area Code Reference Number Area Code
01 09
02 10
03 11
04 12
05 13
06 14
07 15
08
36 1800-060 Issued 7-19

Version B
3.2.12 Programming Phone Numbers WITH Area Code Reference Numbers
Program phone numbers that are referenced to an area code (long distance and 10-digit dialing calls). Make sure that the area
code(s) have already been programmed with area code reference numbers in previous section 3.2.11. Be sure you have
programmed section 3.2.8 to YES (7-digit capability) and the directory code length that you desire in section 3.2.1.
Note: If long distance or 10-digit dialing is NOT required, program the 7-digit telephone
numbers as described in section 3.2.10.

3. Enter the two-digit area code reference number (01 through 15), then press (beep).
See tables on previous page and log tables in back of this manual for area code reference numbers that have been programmed in.
4. Enter a seven-digit phone number for the chosen directory code, then press (beep).
If the number that you are entering in this step is LESS than seven-digits, enter # in the empty spaces. For example, if the
system is connected to a PBX that requires four-digit extension numbers and you want to enter extension 2217, you would
enter this number as: 2 2 1 7 then press (beep).
5. Repeat steps 2, 3 and 4 to enter additional long distance phone numbers.
3.2.13 Deleting Individual 7-Digit Phone Number

This programming sequence is used to delete a SINGLE phone number under a known directory code using the 7-Digit Phone
Number Programming ONLY. Note: Use section 3.2.4 when using factory default 16-Digit Phone Number Programming.

2. Enter the directory code (1, 2, 3 or 4 digits, depending on what was programmed in 3.2.1), then press (beep).
3. Enter , then press (beep). This CANNOT be UNDONE!

4. Repeat steps 2 and 3 to delete additional phone numbers.
1800-060 Issued 7-19 37

Version B
3.3 Entry Code Programming
3.3.1 Programming Four-Digit Entry Code
This programming sequence programs four-digit entry codes into the system memory. The number of four-digit entry codes
that can be programmed is the same as the telephone number memory capacity, plus 12. We suggest that all entry codes that
are programmed into the system be listed with the names of residents that they have been assigned to (see log tables in back of
this manual).
Note: Temporary four-digit entry codes can be programmed into system that will only be active for 24 hours. See section 3.4.5
for more information about “Flash entry Codes” if this feature is desired (Time clock must be programed, section 3.4.1).

2. Enter the four-digit entry code, then press (beep).
3. Repeat step 2 to enter additional entry codes.
3.3.2 Delete Individual Four-Digit Entry Code

2. Enter the four-digit entry code to be deleted, then press (beep).
3. Repeat step 2 to delete additional entry codes.
3.3.3 Delete ALL Four-Digit Entry Codes

This programming step deletes ALL four-digit entry codes that have been programmed into the system.
CAUTION: This programming CANNOT be UNDONE!

2. Press 9 9 9 9 then press (beep).
3.3.4 Four-Digit Entry Code Divide Number to Activate Relays

The four-digit entry codes can be made to activate either relay 1 or relay 2 by programming a four- digit divide number.
Four-digit entry codes equal to or less than the divide number will activate relay 1. Four-digit entry codes greater than the
divide number will activate relay 2.
TIP: you can make ALL four-digit entry codes (except 0000) activate Relay 2 by programming divide number 0000, or make
ALL four-digit entry codes activate Relay 1 by programming divide number 9999.
Factory default divide number is 9999 - Activates Relay 1.
2. Enter the four-digit divide number, then press (beep).
38 1800-060 Issued 7-19

Version B
3.3.5 "Hold Four-Digit Entry Codes" - Reverse Relay Activation ONLY
A four-digit entry code can be programmed to reverse the condition of relay 1 or relay 2 ONLY. If a relay is NOT activated, entering one of
these entry codes will activate it and keep it activated (Hold). If a relay is activated, entering one of these entry codes will release it.
(4) entry codes can be assigned to each relay using specific Hold Code numbers. DO NOT use existing four-digit entry codes that were
programmed in from section 3.4.1. Rev P circuit board or higher ONLY.
Hold four-digit entry code will override any hold open sequence that is in progress and close the gate immediately.
Hold code numbers 1 through 4 are assigned to Relay 1 ONLY (one four-digit entry code per hold code number).
Hold code numbers 5 through 8 are assigned to Relay 2 ONLY (one four-digit entry code per hold code number).
Relay 1 Hold Code Hold Four-Digit Entry Code
1
2
2. Enter a single-digit hold code number (1-4:Relay 1, 5-8:Relay 2), then press (beep).
3
4
3. Enter a four-digit entry code, then press (beep). Fill in table below and in back of this manual.
Relay 2 Hold Code Hold Four-Digit Entry Code
4. Repeat steps 2 and 3 to enter additional Hold four-digit entry codes (up to 8 codes total). 5
6
5. Press 0 together to end this programming sequence (beeeeeep). 7
8
3.3.6 Programming Five-Digit Entry Code

This programming sequence programs five-digit entry codes into the system memory. The number of five digit entry codes that can be
programmed is limited to six. We suggest that all entry codes that are programmed into the system be listed with the names of residents
that they have been assigned to (see log tables in back of this manual).
2. Enter the five-digit entry code, then press (beep).
3. Repeat step 2 to enter additional entry codes.

3.3.7 Delete Individual Five-Digit Entry Code

2. Enter the five-digit entry code to be deleted, then press (beep).
3. Repeat step 2 to delete additional entry codes.
3.3.8 Delete ALL Five-Digit Entry Codes

This programming step deletes ALL five-digit entry codes that have been programmed into the system.
CAUTION: This programming CANNOT be UNDONE!

2. Press 9 9 9 9 then press (beep).
3.3.9 Five-Digit Entry Code Divide Number to Activate Relays

The five-digit entry codes can be made to activate either relay 1 or relay 2 by programming a five-digit divide number. Five-digit entry
codes equal to or less than the divide number will activate relay 1. Five-digit entry codes greater than the divide number will activate
relay 2.
TIP: you can make ALL five-digit entry codes (except 0000) activate Relay 2 by programming divide number 00000, or make ALL
five-digit entry codes activate Relay 1 by programming divide number 99999.
Factory default divide number is 99999 - Activates Relay 1.
2. Enter the five-digit divide number, then press (beep).
1800-060 Issued 7-19 39

Version B
3.4 Time Functions Programming
3.4.1 Programming Time Clock
This programming sequence programs the calendar chip in the telephone entry system for the current time and date. The
calendar chip MUST be programmed if you are going to use any of the time functions available with the entry system.

2. Enter the four-digit current hour and minutes, then press (beep).
DO NOT use military (24 hour) time format, simply enter the hour (2 digits) and the minutes (2 digits). For example, 8:30 is
entered as 0830. AM or PM gets set on the next step.
3. Press 0 (beep) for AM, OR 1 (beep) for PM.
4. Enter the two-digit month, then press (beep).
5. Enter the two-digit day of the month, then press (beep).
6. Enter the two-digit year, then press (beep).
7. Enter the single-digit day of the week (Sun = 1, Mon = 2, .....Sat = 7) then press (beeeeeep).
3.4.2 Automatic Relay Activation Time Zones

This program sequence sets up to FOUR time zones to automatically activate and deactivate the relays on the control board.
Each relay can be programmed with TWO independent time zones.
Time zones 1 and 2 controls Relay 1 operation ONLY.
Time zones 3 and 4 controls Relay 2 operation ONLY.
Use the chart in the log tables in back of this manual to record the time zones that are programmed. These time zones can be
independently turned ON or turned OFF after they have been programmed (see operating instructions 4.2.5 to turn ON or OFF
the programmed time zones).

2. Enter a single-digit time zone number (1 or 2 = relay 1, 3 or 4 = relay 2), then press (beep).
3. Press 1 (beep) to turn time zone ON, OR 0 (beep) to turn time zone OFF.
4. Enter the four-digit BEGINNING hour and minutes, then press (beep).
6. Enter the four-digit ENDING hour and minutes, then press (beep).
8. Enter the seven-digit days of the week, then press (beeeeeep). (Sun = 1, Mon = 2, .....Sat = 7)
All seven digits MUST be entered, to skip any days of the week the time zone will NOT be active, enter # in place of a day.
Example 1, to have a time zone active on Saturday and Sunday ONLY (Sun = 1, Sat = 7), enter 1 7 # # # # #.
Example 2, to have a time zone active on Monday thru Friday ONLY (Mon = 2, Tues = 3, ......Fri = 6), enter 2 3 4 5 6 # #.
9. Repeat steps 2 through 8 to enter additional time zones.
40 1800-060 Issued 7-19

Version B
3.4.3 Four-Digit Entry Codes Time Zone
This programming sequence sets up ONE time zone for the FOUR-digit entry codes to activate the system relays. This time
zone uses a range of four-digit entry codes (Boundary numbers) and can be programmed for certain days of the week. This time
zone can be turned ON and turned OFF after it is programmed (see operating instructions 4.2.4 to turn ON or OFF the
programmed entry code time zone).
Example 1: to have a time zone active on Saturday and Sunday ONLY (Sun = 1, Sat = 7), enter 1 7 # # # # #.
Example 2: to have a time zone active on Monday thru Friday ONLY (Mon = 2, Tues = 3, ......Fri = 6), enter 2 3 4 5 6 # #.
8. Enter the LOWER four-digit entry codes boundary number, then press (beep).
Entry codes LOWER than this number will NOT activate relays when the entry code time zone is ON.
9. Enter the UPPER four-digit entry codes boundary number, then press (beep).
Entry codes HIGHER than this number will NOT activate relays when the entry code time zone is ON.
1800-060 Issued 7-19 41

Version B
3.4.4 Five-Digit Entry Codes Time Zone
This programming sequence sets up ONE time zone for the FIVE-digit entry codes to activate the system relays. This time zone
uses a range of five-digit entry codes (Boundary numbers) and can be programmed for certain days of the week. This time zone
can be turned ON and turned OFF after it is programmed (see operating instructions 4.2.4 to turn ON or OFF the programmed
entry code time zone).
Note: FLASH entry codes can NOT be used with five-digit entry codes.

Example 1: to have a time zone active on Saturday and Sunday ONLY (Sun = 1, Sat = 7), enter 1 7 # # # # #.
Example 2: to have a time zone active on Monday thru Friday ONLY (Mon = 2, Tues = 3, ......Fri = 6), enter 2 3 4 5 6 # #.
8. Enter the LOWER five-digit entry codes boundary number, then press (beep).
Entry codes LOWER than this number will NOT activate relays when the entry code time zone is ON.
9. Enter the UPPER five-digit entry codes boundary number, then press (beep).
Entry codes HIGHER than this number will NOT activate relays when the entry code time zone is ON.
3.4.5 “Flash Entry Codes” - Active for ONE-DAY ONLY

This programming sequence sets up “Flash Entry Codes”. Flash codes are four-digit entry codes that will operate ONLY ONE
TIME on a specific day of the month - they will not operate before or AFTER the programmed day. The flash codes will be valid
for a single 24-hour period ONLY. For example, if you program a flash code on July 1st to be active on the 10th, the code will
become valid at 12:00 AM on July 10th and expire at 11:59 PM on July 10th. The code will not be valid on August 10th. You can
program up to EIGHT flash codes in the system.
Flash code numbers 1 through 4 will activate Relay 1 ONLY.
Flash code numbers 5 through 8 will activate Relay 2 ONLY.
2. Enter a single-digit flash code number (1-8 depending on which relay is to be activated), then press (beep).
3. Enter the two-digit day of the month that the code is to be active, then press (beep).
4. Enter a desired four-digit FLASH ENTRY CODE, then press (beep).
6. Repeat steps 2 through 4 to enter additional desired FLASH ENTRY CODES.
42 1800-060 Issued 7-19

Version B
SECTION 4 - SYSTEM OPERATING INSTRUCTIONS
3 TE
LE
180
PH
ON
EE
NT
RY
SY
4.1 General Instructions

S TE
M
1
2
4 3
5
7 6
8
9
0
1. OP
Lo
2. ca ER
Pr te A
es Co TIN
Pr s de G
3. es Co de Nu IN
En s “# Nu m be ST
te
r on ” to m be r on RU
To Ha ng r. If Di re CT
ne IO
. UP Li ne ct or N
. Tr is y. S
y
Ag Bu sy
4.1.1 Guest Instructions

ai
n. ,
Instructions on the faceplate of the unit will instruct guest on the operation of the telephone Op
MO
DE
L1
era
80
3
entry system. Guests will locate a residents name and directory code in a directory associ- tin
gI
nst
ated with the telephone entry system. This may be a letter board type directory, an add-on ruc
tio
directory or a built-in directory like that found in the 1810 or 1808 with directory units. ns
When a directory code is entered on the system keypad, the telephone entry system will call
the preprogrammed telephone number stored under that directory code. If the line is busy, 8
180
1
2
the system will emit a busy signal. Pressing the hang-up key (any key or the preprogrammed
4 3
5
7 6 NA
M
8 Ad E
am
Bern s J CODE
9 Broward E
0 1
hang-up key) will hang the system up. Guest can then try again. Residents can avoid missing
Da n L
vis 9
Ho T
dg 5
Mille es S
Sm r J 2
ith 4
Thom K
Zim as 6
mer W 8
R 3
calls from the telephone entry system by ordering call waiting from the local telephone
7
company.
The system can be programmed so that the system keypad emits DTMF tones after a
connection is made. For example, in a business application, a call from the telephone entry Dir
ect
system may be answered by an auto-attendant requesting that you enter a person’s extension ory
number. This is possible with the system provided that it has been programmed to emit
0
DTMF tones once the call is answered. 181
1
2
4 3
5
7 6
8
1.
Loc
9
ate Op
0
2. cat
Preesse Cod erat
to ss Cod e Nu ing
3. Han e mb In
Entnteer g-Up.Numb er On str
r On Try er. Dir uc
“OP Aga If Lin ect tions
NAM
E
Adam EN in. e ory
Akin J
s ” Dis Is
Bus
sM pla y, Pre
Anne y or
se
Ande e J Ton ss
rson e. Any
son
Appl H But
egat
gate
Aust e B
ton
inn
Bals D
baug
Bass h
sJ B
Beja
arr
I
Berli
rlinn
Bern J
rnarardd
lling E
Billin
gss
roke L
Brok
err
Bros T
e
Brow S
n
Brow J
n
Brya K
nt
Byro W
n
4.1.2 Responding to a Guest Call

Byan R
G
Op
Tom
Pere pson
zF Tom A
419 Petr pson 100
olli 501 Tyler S
Ray A 334
When communication is established, the resident has the option of opening the door(s) or
330 Q
J Was
hing 213
era
211 Was ton
hing G 229
543 Wen ton
tL K 007
987 Whit
ing 134
352 Wins M
ton 609
Wya F
tin
tt J 389
679
211
670
gI
441
gate(s) by pressing the programmed tone open number(s) on their touch tone telephone, or they nst
ruc
can deny access to their guest by pressing # on their telephone. If access is granted, the resident tio
ns
will hear a confirmation tone in their handset indicating that the door or gate has opened, then the Dir
ect
ory
system will automatically hang up.
Residents should be instructed by management to always press the # key on their telephone if they wish to
deny a guest access. If a resident hangs up to deny access instead of pressing #, the telephone entry system
will remain on line until its programmed talk time expires or until it detects dial tone.
Some newer type telephones emit a short tone rather than a continuous tone when their keys are pressed. This may
cause the telephone entry system to not respond to the tone open number. If this happens, simply press the tone open number
twice in rapid succession to open the door or gate.
If a resident is using rotary dial telephone, they will grant access to their guest by dialing 9. To deny access to their guest,
residents with rotary phones must simply hang up.
4.1.3 Using an Entry Code

The FOUR and FIVE-digit entry codes will operate either relay 1, relay 2, or they can be programmed so that certain codes will
activate only relay 1 while others will activate only relay 2. Both four and five-digit entry codes can be time zone restricted.
FOUR-Digit Entry Code - Press and then enter your four-digit Entry Code ? ? ? ?
FIVE-Digit Entry Code - Press and then enter your five-digit Entry Code ? ? ? ? ?
If management decides to utilize resident entry codes, residents should be instructed to keep their unique code secret. Telling other persons
their code or allowing other persons to use their code compromises security and defeats the purpose of the system.
1800-060 Issued 7-19 43

Version B
4.2 System Administrator
LCD
The administrator can perform the following operations from a remote location (off-site) Screen
using a touch-tone telephone. You must know:
• The phone number of the system.
• The system’s four-digit MASTER CODE.
• If the system is using DKS Cellular, VoIP or POTS telephone line for
communications.
TIP: LCD sceen on a phone will make
IMPORTANT: Cellular or VoIP communication may not allow off-site programming programming MUCH easier.
from a phone depending on the clarity of the DTMF tones (Dual-Tone Multi-Frequency)
the entry system is receiving from the phone.
4.2.1 Remote Programming (Touch-Tone Phone)

1. Call the telephone number that the entry system is installed on. The system will answer with a short tone (beep heard).
Note: the number of rings before the system answers is dependent on the programming in 3.1.8.
2. After the system answers, follow the desired programming steps in Section 3.
3. When complete, hang up. You cannot use 0 # together to end the programming step from a touch-tone telephone.
4.2.2 Remote Relay Activation

Note: You must know if the system is on a DKS Cellular, VoIP OR a POTS telephone line.
2. Press *16 and enter the four-digit MASTER CODE (beep heard).
3. Press the desired single-digit tone open number (beep heard).
Note: Refer to 3.1.5 to determine which tone open features have been programmed, i.e. momentary open, hold open,
release, hold open one hour and then release. Refer to 6.1 log table in back of manual to reference specific programming.
4. Hang up.
4.2.3 Remote Relay Check

The telephone entry system can be called and a check can be made to determine if any of the relays in the system are in a
“Hold Open” mode. This check can be useful if your gate (or door) is held open and you suspect that the telephone entry
system relay may be the cause.
Note: You must know if the system is on a DKS Cellular, VoIP OR a POTS telephone line.
3. The system will emit a series of short tones if the relay is in a continuous activation mode.
Relay 1 activated: beep - pause - beep - pause . . .
Relay 2 activated: beep beep - pause - beep beep - pause . . .
Relay 1 & 2 activated: beep beep beep - pause - beep beep beep - pause . . .
4. Press the programmed single-digit tone number to deactivate the relay (beep heard). The system will automatically hang up.
Note: the single-digit tone number is dependent on the programming in 3.1.6 (factory defaults: Relay 1 - 7, Relay 2 - 3).
44 1800-060 Issued 7-19

Version B
4.2 System Administrator Continued
LCD
Screen
4.2.4 Remote Entry Code Time Zone Enable / Disable
The entry code time zones can be turned OFF (disable) or ON (enable) remotely
from a touch-tone telephone at any time without changing the time zone
boundaries. To program the time zone boundaries, see sections 3.4.3 and 3.4.4.
Entry code time zones can also be turned off or on at the system keypad by TIP: LCD sceen on a phone will make
skipping step 1 and proceeding directly to step 2 in the sequence below. programming MUCH easier.
Note: the number of rings before the system answers is dependent on the programming in section 3.1.8.
2. Press *36 for FOUR-digit entry code time zones, or *37 for FIVE-digit entry code time zones, then enter the four-digit
MASTER CODE (beep heard).
3. Press 0 * (beep heard) to turn the time zone OFF, or press 1 * (beep heard) to turn the time zone ON.
3. Hang up the phone or if at the system keypad, press 0 # together (beeeeeep).
4.2.5 Remote Automatic Relay Time Zone Enable / Disable

The four time zones that automatically activate and deactivate the relays can be turned OFF (disable) or ON (enable) remotely
from a touch-tone telephone at any time without changing the time zone programming. To program the automatic relay activa-
tion time zones, see section 3.4.2. The four Automatic relay time zones can also be turned off or on at the system keypad by
skipping step 1 and proceeding directly to step 2 in the sequence below.
Note: the number of rings before the system answers is dependent on the programming in section 3.1.8.
3. Enter the single-digit time zone number that you want to turn OFF or ON, then press * (beep heard).
Note: Refer to section 3.4 to determine which time zones have been programmed into the system or see log tables in back of
this manual.
4. Press 0 * (beep heard) to turn the time zone OFF, or press 1 * (beep heard) to turn the time zone ON.
5. Hang up the phone or if at the system keypad, press 0 # together (beeeeeep).
IMPORTANT: Cellular or VoIP communication may not allow off-site programming

from a phone depending on the clarity of the DTMF tones (Dual-Tone Multi-Frequency)
the entry system is receiving from the phone.
1800-060 Issued 7-19 45

Version B
4.3 Miscellaneous Operating Instructions
4.3.1 Switch Input 1 & 2 Operation
The two switch inputs can be programmed to either activate their respective relay (switch input 1 activates relay 1; switch
input 2 activates relay 2) or they can be programmed to call the phone number programmed under the first two directory
codes (switch input 1 calls the phone number programmed under directory code 0, 00, 000 or 0000) (switch input 2 calls the
phone number programmed under directory code 1, 01, 001 or 0001). Each switch input is programmed independently (3.1.7).
Switch 1 input is typically used as the postal switch and is pre-wired and pre-programmed for postal switch operation. We
suggest that switch input 1 should be left programmed to activate relay 1 to allow the mail carrier entry.
Switch 2 input can be programmed as the application requires. For example, if the telephone entry system is controlling a
vehicular gate with relay 1 and a pedestrian gate with relay 2, a postal lock box (DoorKing P/N 1402-080) could be installed at
the pedestrian gate for the mail carrier and connected to switch input 2. In this manner, the postal lock box would allow the mail
carrier access through the pedestrian gate when it is activated. Another use of switch input 2 is to program the input to call a
preprogrammed telephone number instead of activating relay 2. An auxiliary button can be installed and connected to switch
input 2 and labeled “assistance”. When the button is pressed, the system will automatically dial the phone number programmed
under directory code 1, 01, 001 or 0001.
4.3.2 Talk Time

The talk time for directory codes 0, 00, 000, 0000 and 1, 01, 001, 0001 is factory set to 4 minutes 15 seconds and cannot be
changed. These directory codes should be reserved for use with management or emergency phone numbers that typically
require longer talk times. For example, if directory code 000 was programmed to call a management phone number, the system
will allow the full 4 minutes and 15 seconds of talk time before automatically ending the call.
4.3.3 Phone Line Sharing for Multiple Telephone Entry Systems

More than one telephone entry system can share the same phone line provided that the units have been programmed for
multiple systems on the same line (see 3.1.2). When the unit is programmed for multiple systems sharing the same line, it
checks the phone line for 48 volts (not busy) before attempting to place a call. If the phone line is in use, the system will emit a
busy signal. If two or more systems are sharing the same phone line, it is important that each system be programmed with its
own unique master code. When more than one system is on the same phone line, and a call is placed from one of the systems
to a resident, only the system that placed the call will respond to any tone open numbers. Do not be concerned that all the units
will activate their relay when the resident presses the tone open number.
4.3.4 Connection to a PBX using 7-Digit Phone Number Programming ONLY

If the telephone entry system is going to be connected to a PBX system, you may need to program extension numbers in place
of a seven-digit telephone number. To do this, enter the extension number and fill the remaining spaces with the # key in the
phone number programming step.
For example, if the PBX system uses four-digit extensions and you want to program extension 2217 as a phone number, in
step 3, section 3.2.10 press:
3. Enter 2 2 1 7 , then press (beep).
If the PBX system requires you to dial 9 to obtain an outside line, and you want to program some outside line phone numbers
in the system, program the number 9 as one of the alternate area codes. In step 3, section 3.2.11 press:
3. Enter 9 , then press (beep). Then program the outside phone number as a long distance number
(section 3.2.12) using the area code reference number used to program 9 as one of the alternate area codes.
4.3.5 Areas with 10-digit Dialing using 7-Digit Phone Number Programming ONLY
If the telephone entry system is installed in an area where the telephone company has instituted 10 digit dialing, simply
program the required number of alternate area codes into the system without preceding the area code with the number 1.
For example, If 310 is one of the area codes required, in step 3, section 3.2.11 press:
3. Enter 3 1 0 , then press (beep). Then program the outside phone number as a long distance number
(section 3.2.12) using the area code reference number used to program 310 as one of the alternate area codes. Program
additional area codes and phone numbers as described in sections 3.2.11 and 3.2.12.
46 1800-060 Issued 7-19
Version B
SECTION 5 - MAINTENANCE
The DoorKing telephone entry system is essentially a maintenance free device. When the unit is properly installed, it should
provide years of trouble free service. Maintenance is limited to updating the directory and phone number and/or entry codes
when residents move in or out.
The faceplate of the unit should be cleaned on a regular basis to keep contaminants in the air from sticking to the surface and
possibly causing pitting. When cleaning the faceplate of the system, NEVER use an abrasive cleaner or cloth. Stainless steel
cleaner works very well with a soft cloth for systems with a stainless steel faceplate. A clean damp soft cloth should be used to
clean gold plated faceplates.
5.1 Replacement Parts

The following items are replaceable and can be ordered from your installing dealer.
Circuit Board Replacement Circuit Board P/N 1862-010 REV O or higher. 8-character LCD display P/N 1890-010.
Keypad Replacement keypad – P/N 1895-017 num only
Transformer Replacement power transformer – 16.5 VAC, 20 VA U.L. Listed DoorKing P/N 1804-060
5.2 Troubleshooting
If problems should develop with your telephone entry system, refer to the troubleshooting table below and on the following
pages to try and correct any problems. Our experience has shown that a majority of reported problems are actually program-
ming related and can be corrected on site. If problems persist and they cannot be corrected, contact your authorized DoorKing
dealer for assistance. Before performing any troubleshooting, check the following:
1. Have a good VOM meter handy to check voltages and continuity.
2. Have a telephone test set (DoorKing P/N 1800-050 or equivalent) to check the telephone line. Noise on the phone line will
cause problems with the entry system.
3. Be sure that the entry system case is properly grounded.
4. Be sure that the telephone wires are twisted.
5. A hum on the system indicates that the phone line or 16 VAC power lines may be grounded. Check to be sure that the phone
lines or power lines are not shorted to ground.
6. Check the 16 VAC system power. Be sure that the transformer is properly rated (16 VAC, 20 VA). Keep the wire run from the
transformer to the entry system as short as possible. Use 16 or 18 AWG, 600 volt insulated wire only. The importance of
proper power wiring cannot be over stressed!
7. Isolate the telephone entry system. Disconnect any external devices, such as gate operators, electric strikes, magnetic locks,
etc., which may affect the operation of the system.
Symptom Possible Solution(s)

• Wrong master code entered. Start over.
Cannot get into • Waiting too long between pushing buttons. Enter information quicker.
programming mode. • Keypad is not plugged into board correctly. Cable points down.
• Memory chip is installed upside down (Section 1.5).
System emits a long

• Waiting too long between pushing buttons.
tone and cancels
• Forgetting to press * first when programming.
programming.
• No power. Check for 16.5 VAC input power.
Keypad is dead. • Check that the keypad is properly connected to the circuit board. The cable on the plug
points down when connected to the circuit board.
1800-060 Issued 7-19 47

Version B
Symptom Possible Solution(s)
• Disconnect the phone line from the system and check it with a handset. If line is noisy,
problem is with the phone line and not the entry system.
• Check for any shorts to ground behind the circuit board.
• Check for pinched wires near the door hinge.
• Check for 16-volt power shorted to ground.
Buzz or noise on the • Check for phone line shorted to ground.
phone line. • Check that phone wires are twisted.
• Check that the proper type of phone wire was used for an outdoor and / or underground
application.
• Check that all wires, speaker, keypad, etc. are isolated from ground.
• Check that the cabinet is properly grounded. Be sure that case ground (CGND terminal 3) is
not used as a low voltage common.
• Check for excessive voltage drop on 16 VAC power.
Ringing or howling • Feedback improperly adjusted (2.3.1).
from the speaker. • Volume is set too high (2.3.1).
After dial out, dial tone is • Phone line is a rotary-dial line. Have the phone company change it to a touch-tone line.
heard on the speaker.
• Excessive voltage-drop on 16 VAC line.
Door strike locks on. • Using a transformer with too low VA rating.
• Relay strike time programmed too long (3.1.3).
Door strike or gate • Auto relay time zone enabled. Turn auto relay feature off or reprogram the time zone (5.2.5).
operator holds open. • System was given a hold open command. Call the system and press the tone deactivate
relay number (4.2.5).
Entry system will • Ring pin is not installed (2.3.5).
not answer when • Number of rings to answer is set to high. Reprogram (3.1.8).
called. • Bad phone line or insufficient ring voltage.
Rotary dial 9 will not
• Adjust click sensitivity (2.3.2).
activate relay.
• Re-program tone-open number to 9 (3.1.6).
Touch-tone 9 will • If resident phone emits a short pulse rather than a long tone, press 9 rapidly twice “99”.
not activate relay. • Try another phone that is known to work.
• Lower speaker volume and re-adjust feedback (2.3.1).
Relay activates but • Re-program relay strike time for a longer period (3.1.3).
gate operator will • Check wiring to gate operator.
not open. • Check gate operator.
Postal switch will • Be sure that the wire-tie has been clipped off the postal switch.
not activate relay. • Be sure that the relay has been programmed for postal switch input (3.1.7).
Switch input 2 will
• Reprogram switch input 2 which only activates relay 2 (3.1.7).
not activate relay.
• Forgetting to press “#” first.
FOUR-digit entry
• Entry code is time zone restricted. Reprogram time zone (3.4.2) or disable time zone (4.2.5).
codes will not work.
• Entry code attempted was a FLASH entry code that is no longer valid (3.4.5).
FIVE-digit entry • Forgetting to press “#” first.
codes will not work. • Entry code is time zone restricted. Reprogram time zone (3.4.2) or disable time zone (4.2.5).
Entry codes will not
• Re-program relay 1 low and high ranges. FOUR-digit codes (3.3.4), FIVE-digit codes (3.3.9).
activate relay 1.
Entry codes will not
• Re-program relay 1 low and high ranges. FOUR-digit codes (3.3.4), FIVE-digit codes (3.3.9).
activate relay 2.
System emits a beep • Master code switch is in the ON position. Turn master code switch OFF (2.3.4).
every 30 seconds.
LCD is unreadable • Adjust contrast. (2.3.3).
48 1800-060 Issued 7-19
Version B
5.3 Accessories DKS Cellular Kit - Voice ONLY
Surge Suppressors Enables the 1800 series system to send and receive voice ONLY to a
Phone line suppressor. P/N 1877-010. phone via DKS Cellular network.
Low voltage (28 V) suppressor. P/N 1878-010. Voice ONLY - P/N 1801-080
High voltage (115 V) suppressor. P/N 1879-080. DKS VoIP Adapter Kit
Mounting Posts & Kiosk Enables the 1800 series system to send and receive voice via DKS
Off-Set pad mount. P/N 1200-036. VoIP over IP. P/N 1815-568
Standard goose-neck, pad mount. P/N 1200-045.
Standard goose-neck, In-ground mount P/N 1200-046. Flush Mount Surface Mounting Kit
Standard dual-mount. P/N 1200-049. Use to surface mount a flush style unit. P/N 1814-152.
Architectual Off-Set mount. P/N 1200-037 Stainless Steel Case
Self-standing Kiosk. P/N 1200-170. Replaces the black steel surface mount case on the 1803 and 1810
Surface Mount Recess Kit units with a stainless steel case. P/N 1810-102.
Use to recess a surface mount unit into a wall or column. Back-Up Battery
P/N 1803-150. 12 volt .8 amp hour gel cell provides stand by power during power
Flush Mount Kit interruptions. P/N 1801-008.
Use to install flush style units into a wall or column. Kit includes CCTV Camera Kit
rough-in back box and trim-ring. P/N 1814-165 comes with High resolution color camera kit. P/N 1812-145.
stainless steel trim ring. P/N 1814-166 comes with gold plated
Secondary Keypads: Allows remote activation of the system relays
trim ring.
by use of the access codes. Does not provide any voice communica-
Telephone Test Set tion to the main unit or to the resident telephone. P/N 1812-082
Includes clips, cord and carrying case. P/N 1800-050. (surface mount); P/N 1812-197 (flush mount).
Wiring Schematic
Lighted Keypad
LCD Display (Models 1803 and 1810 only)
Red Wire
on Right
Side of
ON Ribbon
1810-075 sn XX
MASTER
CODE
Cable
0000010100010
OFF
THIS SIDE UP
P2 10-Pin Keypad
plug position
on circuit board -
Red
L
CLCK
wire left.
SENSE
KEYPAD
3 2 1
MIC VOL
FEEDBACK
3 2 1 White
3 2 1 SPK
Blue
VOL
TONE
ON
HF
Postal Lock
RING TONE HS
Switch (Switch Input 1)
OFF NO NC C
Factory wired on
1803 & 1810 ONLY.
Orange Gray
Phone Line
Microphone
1998-010
Ground White
Green
Purple
Red
White
Green
LED Keypad Light LED Keypad Light
Gray Gray
LED Light Note: NOT available on 1803 or 1810 flush mount. Speaker
ONLY 1 LED light board on surface mount 1810. Orange Orange
1800-060 Issued 7-19 49

Version B
6.1 Log Tables
Complete the information in the tables on the following pages to maintain a record of the information that has been
programmed into the telephone entry system.
Master Code (section 3.1.1) Relay Strike Time (section 3.1.3)

1st Digit 2nd Digit 3rd Digit 4th Digit Relay 1 Relay 2
Factory - 1 sec. Factory - 1 sec.
Tone Open Numbers

(section 3.1.6) Relay 1 Relay 2
Postal Lock Activates (section 3.1.7)
Momentary Activation Factory - 9 Factory - 5
Switch Input 1-Relay 1 Switch Input 2-Relay 2
Relay Hold OPEN Factory - 8 Factory - 4
Factory Set
Relay RELEASE Factory - 7 Factory - 3
Relay Hold OPEN 1 Hour Factory - 6 Factory - 2
Area Code Reference Number Area Code Reference Number

(section 3.2.11) Area Code (section 3.2.11) Area Code
01 09
02 10
03 11
04 12
05 13
06 14
07 15
08 Area Code Note: Used for 7-Digit Phone Numbers Programming ONLY.
Relay 1 Hold Code Hold Four-Digit Entry Code Relay 2 Hold Code Hold Four-Digit Entry Code
1 5
2 6 (section 3.3.5)
3 7
4 8
Four-Digit Entry Code Divide Number (section 3.3.4) Five-Digit Entry Code Divide Number (section 3.3.9)
Factory - 9999 Factory - 99999
FOUR-Digit Entry Code Time Zone (section 3.4.3) FIVE-Digit Entry Code Time Zone (section 3.4.4)
Beginning Time Beginning Time
Ending Time Ending Time
Days of the Week Days of the Week
Lower Boundary # Lower Boundary #
Upper Boundary # Upper Boundary #
Automatic Relay Activation Time Zones (section 3.4.2)

Zone 1 - Relay 1 Zone 2 - Relay 1 Zone 3 - Relay 2 Zone 4 - Relay 2
Beginning Time
Ending Time
Days of the Week
50 1800-060 Issued 7-19

Version B
Residents Information
Make additional copies of this table as needed.
Alternate Area Code may be needed when using 7-Digit Phone Numbers Programming ONLY, see sections 4.3.4 and 4.3.5 for more info.
NAME AREA CODE PHONE NUMBER DIRECTORY CODE ENTRY CODE ALT. AREA CODE
1800-060 Issued 7-19 51

Version B
Residents Information
Make additional copies of this table as needed.
Alternate Area Code may be needed when using 7-Digit Phone Numbers Programming ONLY, see sections 4.3.4 and 4.3.5 for more info.
NAME AREA CODE PHONE NUMBER DIRECTORY CODE ENTRY CODE ALT. AREA CODE
52 1800-060 Issued 7-19

Version B
RESIDENT INSTRUCTIONS
Your building / community has been equipped with a DoorKing Telephone Entry System that will provide communication for
your guest from the lobby door / gated entrance to your home by use of the local telephone network. If you have any questions
regarding the use or operation of this system, please see your System Administrator (building manager / HOA representative)
or Call:
Phone #
Guest Communication: Your name (or apartment number) and telephone number have been programmed into
the DoorKing telephone entry system under a specific DIRECTORY CODE. This directory code can be from 1 to 4 digits long.
When a guest comes to visit you, they will look up your name in a resident directory (located on a separate printed directory to
provide guests with the resident directory information). Your DIRECTORY CODE will be shown next to your name. Your guest
will enter this code on the telephone entry system keypad that will place a call to your home (If your guest already knows YOUR
specific directory code, they can simply enter the code on the keypad without having to look up your name in the resident
directory). A guest CANNOT enter your telephone number on the keypad, it MUST be the DIRECTORY CODE ONLY!
Granting or Denying Access to your Guest: Once you have answered the phone call and you have
identified your guest, you have the choice to either grant access or deny access to your guest.
Touch-Tone Phones ONLY.

To GRANT ACCESS to your guest, press _____ on your touch‐tone telephone. The telephone entry system will respond with a
confirmation tone indicating that the door or gate is opening and will automatically disconnect itself. Some newer telephones
emit a very short duration tone when the number is pressed. If your telephone does this, you may have to press the “GRANT
ACCESS NUMBER” twice in rapid succession to open the door or gate.
To DENY ACCESS to your guest, press the “#” key on your touch‐tone telephone.
Rotary-Dial Phones ONLY.

To GRANT ACCESS to your guest, dial “9”.
To DENY ACCESS to your guest, hang-up your phone.
Call Waiting: If you are on your telephone when a guest tries to contact you from the telephone entry system, they will
hear a busy signal and will have to wait for you to end your call before they can contact you. To eliminate this problem, you can
order call waiting from your local telephone company.
Privacy: If you DO NOT want your name and/or apartment number listed in the resident directory, inform the system
administrator of this. If you choose this option, you will need to inform your guest what YOUR directory code is, otherwise
there will be NO WAY for them to identify YOUR directory code on the resident directory.
Access Code: Your system may be equipped with an “access code” that will allow you to open the door / gate by
entering this code on the telephone entry system’s keypad. Your system administrator will advise you of YOUR access code if
this option is available.
To use your access code, first press the key, and then enter your four-digit code ? ? ? ? .
System Administrator’s Note: Fill in the phone number and access granted number above, copy and distribute this sheet to the residents.
1800-060 Issued 7-19 53

Version B
Installation/Owner’s Manual 1803 / 1808 / 1810
Telephone Entry System
Use this manual for circuit board 1862-010 Revision O or higher. 1800-060 Issued 7-19
Control a main entry point plus an additional entry point.
www.doorking.com Version B
DoorKing, Inc.
120 S. Glasgow Avenue
Inglewood, California 90301
UL Listed U.S.A.
Phone: 310-645-0023
Fax: 310-641-1586

1800 060 Issued 7 19 - Brs

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Installation/Owner’s Manual 1803 / 1808 / 1810

Telephone Entry System

Conforms To UL STD 294

Copyright 2009 DoorKing, Inc. All rights reserved.

See page 21 for terminal wiring.

Common – 30 Volt, 3 Amp max.

Normally Closed – 30 Volt, 3 Amp max.

16 VAC Input Power 100 ft. max. with 18 AWG wire.

20 VA Minimum 200 ft. max. with 16 AWG wire.

16 VAC Input Power

Relay 1 Normally Closed – 30 Volt, 3 Amp max.

CGND PSW MICG MIC SPKR COM BAT

Speaker Output (Purple Wire).

Phone Line Connection 800 ft. max. with 24 AWG wire.

terminals will cause Relay 2

phone number (see section

Page # Section Command Factory Setting

Section 3.2 Directory Code and Phone Number Programming

16-Digit Phone Number Capability CAUTION sections are 35 3.2.9 * 45 1 (Yes)

Section 3.3 Entry Code Programming

Section 3.4 Time Functions Programming

1800-060 Issued 7-19 Quick Guide - 2 3

• System can be programmed from the front keypad.

• System can be programmed remotely using a touch-tone telephone.

• 5-digit entry codes available for special needs.

4 1800-060 Issued 7-19

Important Notices FCC - United States, DOC - Canada 3

Table of Contents continued on next page

3.2.9 16-Digit Phone Number Capability 35

SECTION 4 - SYSTEM OPERATING INSTRUCTIONS 43

2 1800-060 Issued 7-19

1800-060 Issued 7-19 3

1. Unobstructed Forward Reach. Where a clear floor or

2. OBSTRUCTED HIGH Forward Reach. If the high forward

20” or Less 25” or Less

3. Unobstructed Side Reach. Where a clear floor or ground

10” Maximum Length of 10” Maximum Length of

4. OBSTRUCTED HIGH Side Reach. If the side reach is over

4 1800-060 Issued 7-19

3 Telephone line connection – uses a POTS telephone line.

1.1 General Installation

Outside Wall Lighted-Covered DoorKing Self-Standing DoorKing Inside Wall

1800-060 Issued 7-19 5

5. Remove the locknuts from the faceplate hinge.

Discharge any static Fac

6 1800-060 Issued 7-19

Mount to an Conduit run

Run all wires

1800-060 Issued 7-19 7

Back View Side View Front View

WARNING! If this entry 2.625” 6” 1.625”

Back View Side View Front View

25” Dia. Mounting Hole

WARNING! If this entry

(6) feet away from the gate

and gate operator, or in

such a way that a person

cannot operate the entry

system and touch the gate

or gate operator at the same

Ellis W 342 Lamb B 803 Schuster S 551

.5” .875” Dia Bryant W

unit is mounted securely and is