VERSION: 03

" mia w
54 Q," EDUCATIONAL CORPORATION DATE: 08/05/2013
CHARACTERIZATION OF THE SUPPLY AND MAINTENANCE PROCESS
D BRITISH SCHOOL
V9 OF CARTAGENA PAGE 1 OF 2

Name of process Equipment and Maintenance Process Manager Cleaning and Maintenance Supervisor and Purchasing
Procedures Purchasing and Warehouse, Facilities and Equipment Maintenance. Manager
Acquire in a timely manner, necessary goods and services that meet the requirements and guarantee the maintenance and adaptation of the
Aim
infrastructure and equipment necessary for the operation and provision of the educational service.
It begins with the receipt of requests for supplies or purchases and the identification of infrastructure and equipment maintenance needs
Scope
and ends with the timely delivery and evaluation of maintenance and adaptation activities.

Suppliers Tickets Activities Departures Customers

1. All Equipment request
1. To plan Do 1. Equipment, 1. All
QMS processes. and materials and Analysis of requests for materials and QMS
Manage purchase requests.
2. Admissions and preventive and products and services. preventive and processes.
Carry out the selection, evaluation and
Academic corrective Plan to carry out the supplier corrective 2. Students.
creation of suppliers.
Registration. maintenance. evaluation. maintenance. 3. Strategic
Verify the purchased product.
3. Strategic 2. Communication 2. Teaching material direction and
Carry out follow-up of the services
direction and enrolled students. Identify the activities of and desks. continuous
hired.
continuous 3. Guidelines for maintenance 3. Report on the improvement.
process management, Manage the CBC warehouse.
improvement. and performance of 4. Internal
audit program, quality Prepare and update team resumes.
4. Human adequacy of each process customer.
management system Respond to maintenance requests.
Resources. infrastructure and equipment. and status of 5. Human
documentation. Carry out corrective and preventive
5. All processes Allocation of financial
Program he support corrective and Resources
maintenance activities.
resources for the logistic for the preventive 6. All processes
Adapt spaces for the activities
management of the institutional activities. actions.
institutional
process. To plan activities of 4. Training and
Promote cleaning and waste management
4. Staff cleaning, recycling and waste development.
plans.
Competent and management. 5. Personnel needs
necessary for the Act Verify 6. Equipment and
process. Design and implement Verify compliance with supplier requirements. necessary
5. Requisition of Actions corrective, Evaluate process performance. material in good
materials and preventive and process Evaluate and verify the proper development condition
equipment and improvement. of scheduled activities
maintenance Evaluate the appropriateness and
appropriateness of the
strategies implemented in he
process.

Cleaning and Maintenance Supervisor, Purchasing Manager and Cleaning and Maintenance
Participating staff staff.
 VERSION: 03
" mia w
54 Q," EDUCATIONAL CORPORATION DATE: 08/05/2013
CHARACTERIZATION OF THE SUPPLY AND MAINTENANCE PROCESS
D BRITISH SCHOOL
V9 OF CARTAGENA PAGE 2 OF 2

Resources Associated documents

LOCATIONS
TECHNICIANS
• Maintenance equipment •Office
• Facilities and equipment maintenance procedure
• Equipment to carry out the tasks of • Store
• Maintenance Request Form
cleaning and cleaning of the physical
• Garbage collector
• Purchasing and warehouse procedure.

•
plant of the institution
Industrial safety elements • work area
• Equipment Resume

• Equipment of calculation and of HUMANS • The documents generated by the QMS (master list of
office (Hardware, Software, networks) • Cleaning Supervisorand Maintenance
•
documents and records)
• Communication equipment
• Purchasing Managerand Supply
Academic calendar.

Requirements to meet Monitoring and Measurement

Law Requirements Process Control Indicators

• Fiscal and tax regulations • Management reports

• Executed Purchase Request Index:
Number of purchase requests executed / number of
Customer requirements • Selection, creation and evaluation of requests received X 100. Frequency: Bimonthly.
• Quality in material equipment and services. suppliers Goal: Executed > 80%
• Infrastructure and equipment and in conditions • Inventory control • Supplier Rating: Average
qualification of evaluated suppliers / 100 Frequency:
appropriate for the provision of the service. • Product quality control and
Annual. Goal: > 80%
Institution Requirements
•
purchased services. • Index of executed maintenance requests:
Compliance with CBC policy manual. • Compliance evaluation of personnel Number of maintenance requests executed /
• Efficient fulfillment of activities maintenance number of requests received X 100. Frequency:
requested and scheduled maintenance. • Monitoring of the activities of Bimonthly. Goal: Executed > 70%
Standard requirements maintenance
4.1 4.2.1.4.2.3 4.2.4. 6.1 6.3 6.4 7.4 8.1 8.2.3 8.4
8.5
• Periodic inspection
UPDATES
MODIFICATION DATE MODIFIED PART VERSION NUMBER MODIFICATIONS
15/08/2012 The first grid was modified 02 The procedures for this process were added.
15/08/2012 Indicators 02
New indicator: Index of executed purchase requests.
05/08/2013 Entries and exits 03 They adjusted

Purchasing Manager and/or Cleaning and

Maintenance Supervisor Quality Coordinator and/or Management Representative Rector and/or Administrative Director
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