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(Sample Data) - CS Ops With Solution - (Sample Data) - CS Ops - Data Analysis Assignment - Sheet1.csv
(Sample Data) - CS Ops With Solution - (Sample Data) - CS Ops - Data Analysis Assignment - Sheet1.csv
10
Average ARR = =AVERAGE(C2:C51) $1,402
customer with the highest ARR and their region- =MAX(C2:C51) Theta Solutions West
Count the number of tickets raised by customers in each region. North ( 20) West(21), East( 16) South (30)
Determine the distribution of customers across different pulse levels (High, Medium, Low). High ( 18) Medium ( 16) Low (16)
Calculate the total ARR generated by customers on each subscription plan (Basic, Premium) Basic ( Avg $1402) Premium ( Avg $1402)
dentify the customer with the highest satisfaction score and their subscription plan. Basic Subscrption ( Gamma Enterprises South, Rho Innovations East) Premium ( Alpha Enterprises North)
Find the number of days since the last activity for each customer. Column L
Create a pivot table summarizing the count of customers by region and subscription plan. Done
Customer ID Company Name Region East ARR Number of Tickets
Pulse Subscription Last Activity Satisfaction Score
Customer ID Today Days since last activity
Use LOOKUP to find the pulse of a customer by entering their Customer ID in a separate cell. Done
Analyze the correlation between satisfaction score and ARR using a scatter plot.