“SYSTEMATIC REVIEW OF TECHNIQUES

AND METHODOLOGIES OF THE MANAGEMENT OF THE

“SUPPLY CHAIN”

FACULTAD DE INGENIERÍA
Career of Ingeniería Industrial

“SYSTEMATIC REVIEW OF SUPPLY CHAIN

MANAGEMENT TECHNIQUES AND
METHODOLOGIES”

Research work to qualify for the degree of:

Degree in Ingeniería Industrial

Author is :
Angelica Johana Martos López

Adviser:
Eng. Mylena Karen Vilchez Torres
Cajamarca- Peru

2018
 “SYSTEMATIC REVIEW OF TECHNIQUES
AND METHODOLOGIES OF THE MANAGEMENT OF THE
“SUPPLY CHAIN”

AUTHORIZATION ACT FOR PRESENTATION OF THE RESEARCH WORK

The advisor Mylena Karen , VILCHEZ TORRES,

professor at the Universidad Privada del Norte
Faculty of Ingeniería , Professional career Ingeniería Industrial
,
, has monitored the proc

 Angelica Johana, MARTOS LOPEZ

Therefore, CONSIDERS that the research work entitled:

Systematic Review OF THE TECHNIQUES AND METHODOLOGIES OF THE

to aspire to a bachelor's degree from the Universidad Privada del Norte, meets the appropriate

_____________________________________

MBA. Eng. Milena Karen Vilchez Torres

Adviser

Martos López, Angelica P. 2

 “SYSTEMATIC REVIEW OF TECHNIQUES
AND METHODOLOGIES OF THE MANAGEMENT OF THE
“SUPPLY CHAIN”

RESEARCH WORK EVALUATION ACT

Mr.
Eng. Wilson Alcides Gonzales Abanto. coordinator of the Industrial Engineering area
,
has proceeded to carry out the evaluation of the research work of the student(s):
Angélica Johana Martos López ,
to aspire to the bachelor's degree with the research work:

Systematic Reviews OF TECHNIQUES AND METHODOLOGIES OF SUPPLY CHAIN

After reviewing the work in form and content, it expresses:

( ) Approved

Qualification: ( ) Excellent [20 - 18]

( ) Outstanding [17 - 15]

( ) Good [14 - 13]

( ) Disapproved

Eng./Lic./Dr./Mg. Name and

surname

Evaluator

Martos López, Angelica P. 3

 “SYSTEMATIC REVIEW OF TECHNIQUES
AND METHODOLOGIES OF THE MANAGEMENT OF THE
“SUPPLY CHAIN”

DEDICATION TO

I dedicate this work to my parents for their constant support and to my little son who is the mo

Martos López, Angelica P. 4

 “SYSTEMATIC REVIEW OF TECHNIQUES
AND METHODOLOGIES OF THE MANAGEMENT OF THE
“SUPPLY CHAIN”

GRATITUDE

I dedicate this work to God for giving me and allowing me to reach this point, and

achieve my goals.

To my parents for their support at all times, for their advice and values that have

allowed me to be a good person.

Martos López, Angelica P. 5

 “SYSTEMATIC REVIEW OF TECHNIQUES
AND METHODOLOGIES OF THE MANAGEMENT OF THE
“SUPPLY CHAIN”

table of Contents

AUTHORIZATION ACT FOR PRESENTATION OF THE RESEARCH WORK.................2

RESEARCH WORK EVALUATION ACT............................................................................3

DEDICATION TO................................................................................................................ 4

GRATITUDE........................................................................................................................ 5

table of Contents.................................................................................................................... 6

TABLE INDEX..................................................................................................................... 7

INDEX OF FIGURES........................................................................................................... 9

SUMMARY......................................................................................................................... 10

CHAPTER I. INTRODUCTION..........................................................................................11

CHAPTER II. METHODOLOGY.......................................................................................12

CHAPTER III. RESULTS................................................................................................... 18

CHAPTER IV. DISCUSSION AND CONCLUSIONS.........................................................20

REFERENCES.................................................................................................................... 21

Martos López, Angelica P. 6

 “SYSTEMATIC REVIEW OF TECHNIQUES
AND METHODOLOGIES OF THE MANAGEMENT OF THE
“SUPPLY CHAIN”

AUTHORIZATION ACT FOR PRESENTATION OF THE RESEARCH WORK.................2

RESEARCH WORK EVALUATION ACT............................................................................3

DEDICATION TO................................................................................................................ 4

GRATITUDE........................................................................................................................ 5

table of Contents.................................................................................................................... 6

TABLE INDEX..................................................................................................................... 7

INDEX OF FIGURES........................................................................................................... 9

SUMMARY......................................................................................................................... 10

CHAPTER I. INTRODUCTION..........................................................................................11

CHAPTER II. METHODOLOGY.......................................................................................12

CHAPTER III. RESULTS................................................................................................... 18

CHAPTER IV. DISCUSSION AND CONCLUSIONS.........................................................20

REFERENCES.................................................................................................................... 21

TABLE INDEX

Martos López, Angelica P. 7

 “SYSTEMATIC REVIEW OF TECHNIQUES
AND METHODOLOGIES OF THE MANAGEMENT OF THE
“SUPPLY CHAIN”

Martos López, Angelica P. 8

 “SYSTEMATIC REVIEW OF TECHNIQUES
AND METHODOLOGIES OF THE MANAGEMENT OF THE
“SUPPLY CHAIN”

INDEX OF FIGURES

Martos López, Angelica P. 9

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AND METHODOLOGIES OF THE MANAGEMENT OF THE
“SUPPLY CHAIN”

SUMMARY

In 200 words, indicate, as appropriate, the following information: justification or

context, research objective, sources of information (e.g. Ebsco, Redalyc, Scielo, etc.),

document eligibility criteria and period, study evaluation and method synthesis, results,

limitations and conclusions (replace this text with the summary).

KEY WORDS:

Indicate 3 to 5 words, whose search in thesauri and specialized dictionaries identifies the main

Martos López, Angelica P. 10

 “SYSTEMATIC REVIEW OF TECHNIQUES
AND METHODOLOGIES OF THE MANAGEMENT OF THE
“SUPPLY CHAIN”

CHAPTER I. INTRODUCTION

This systematic review is carried out because we want to know the greatest number

of techniques and methodologies used by companies worldwide in supply chain

management, and to be able to compare them taking into account the sector, size and

location of the company in the which applies certain techniques and methodology in

supply chain management, given that there are many ways in which companies carry out

supply chain management and there is also a wide variety of companies, this allows for a

broader vision of this topic, but we will focus on the ordering process part, to propose an

improvement in this process.

What are the techniques and methodologies used in supply chain management

in order to guarantee customer satisfaction in the last 5 years?

Identify the techniques and methodologies in supply chain management used in the

last 5 years and compare them to select one of them and propose it for the management of

the supply chain of a heavy machinery rental company.

Martos López, Angelica P. 11

 “SYSTEMATIC REVIEW OF TECHNIQUES
AND METHODOLOGIES OF THE MANAGEMENT OF THE
“SUPPLY CHAIN”

CHAPTER II. METHODOLOGY

A “systematic review of the scientific literature” will be carried out on the supply

chain management techniques and methodologies of the last 5 years. The process of this

review is referenced to the systematic review guide prepared by Juan D. Velásquez, MSc,

PhD from the National University of Colombia, where said guide refers to the parts that

make up a systematic review. (Velásquez, 2014). Given that supply chain management can

vary depending on the company, products or services it offers, it is very important to be

able to review the greatest number of techniques and methodologies used in SCM, and to

be able to identify the advantages and disadvantages of each of them. These, in order to

select the most appropriate one for the SCM of a heavy machinery rental company and to

be able to define which one could be proposed, it is important to consider all of the last 5

years.

To carry out the systematic review:

First, a search will be made for primary studies on techniques and methodology of

supply chain management (SCM), in the online catalog of a UPN and in Google Scholar.

Second, from the primary studies found, those that have been published for a

maximum of 5 years will be selected.

Third, all primary studies that have reference to or consider companies that are in

the service provision field, if any, will be filtered.

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AND METHODOLOGIES OF THE MANAGEMENT OF THE
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Fourth, of those that are selected, a table will be prepared that presents all the

primary studies, where this table will contain the title of the article, author, year, link and

main idea.

Fifth, from this table, based on your own opinion, the option that is believed to be

the most correct and appropriate will be selected and proposed for a heavy machinery

rental company. As part of this selection, the reason for the selection will be briefly stated.

The development of the steps defined to carry out the systematic review is

described below:

The first step was developed, which was to search the UPN online catalog and

Google Scholar, in both, research on the topic was found, but those found or searched in

the UPN online catalog were rejected, since For this review it is important to have all the

information of the research referred to, and in the case of the searches carried out in the

catalog it only offers the summary of the research but the detail or completeness of the

research cannot be seen, so there is no way to evaluate these investigations to be able to

consider them for the proposal for the management of the supply chain of the heavy

machinery rental company. On the other hand, the research found in the search carried out

on Google Scholar provides the research in full, which widely allows us to review the

research and be able to reject it or consider it for the proposal, but the difficulty that has

been found is that the majority of research found exceed 5 years of publication, so if we

continue to consider research with a maximum of 5 years of having been published, this

would mean not being able to count on any research.

In the second step, as mentioned, only publications with a maximum of 5 years of

publication cannot be considered, since many of the literature found are older than 5 years

Martos López, Angelica P. 13

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AND METHODOLOGIES OF THE MANAGEMENT OF THE
“SUPPLY CHAIN”

of publication, so all publications found that have been published have been considered.

reference to supply chain management.

Third step, it has been ignored due to the small amount of research carried out on

supply chain management.

Fourth step, of all the research found through Google Scholar, all of them have

been considered and placed in a table with the specified columns.

Martos López, Angelica P. 14

 “SYSTEMATIC REVIEW OF TECHNIQUES
AND METHODOLOGIES OF THE MANAGEMENT OF THE
“SUPPLY CHAIN”

Board1 : Search results on Google Scholar

No. ARTICLE TITLE AUTHOR YEAR LINK MAIN IDEA

It focuses on the planning, organization

# v=onepage&q=tecnicas%20y%20metodos%20de
Logistics: supply chain and control of the supply chain with the
1 Ronald H. Ballou 2004 %20gestion%20de%20la%20cadena%20de
management objective of achieving success in the
%20supplies&f=false
administration of any organization.

Conducts a review of the management

models for the design of inventory
Inventory Management policies for finished products and raw
Valentina Gutiérrez,
2 Models in Supply Chains: 2007 http://www.redalyc.org/html/430/43004313/ materials in
Carlos Julio Vidal
Literature Review supply chains, taking into account the
variability of demand
and delivery times

Conceptual development of the

José Elías Jiménez
Supply chain conceptual http://www.elmayorportaldegerencia.com/Documentos/ emergence of the supply chain within the
Sánchez
3 framework: a new logistics 2002 Cadena%20Suministros/[PD]%20Documentos%20- framework of the logistical mechanisms
Salvador Hernandez
approach %20Un%20nuevo%20enfoque%20logistico.pdf of articulation and the organization of
Garcia
global production

Classification of modeling techniques

Techniques for Modeling
Raquel Sanchis, Raúl https://scielo.conicyt.cl/scielo.php?pid=S0718- applied to the characteristics of supply
4 Business Processes in 2009
Poler and Ángel Ortiz 07642009000200005&script=sci_arttext chains, to facilitate the selection of the
Supply Chains
most appropriate ones.

It deals with the optimization of resources

# v=onepage&q=tecnicas%20y%20metodos%20de
Reverse logistics in supply and the generation of economic value for
5 Sunday Head 2012 %20gestion%20de%20la%20cadena%20de
chain management the company through the management of
%20supplies&f=false
reverse logistics.
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AND METHODOLOGIES OF THE MANAGEMENT OF THE
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The research presents the design of a

conceptual model of logistics
Patricia Cano Olivos;
management for SMEs that could provide
Logistics management Fernando Orue
a comprehensive solution through the
model for small and Carrasco; José Luis https://www.sciencedirect.com/science/article/pii/
6 2015 control of the variables involved in the
medium-sized companies in Martínez Flores; Yesica S0186104215721510
logistics processes; To verify that the
Mexico Mayett Moreno; Gabriel
variables considered in each identified
Lopez Nava
dimension are the correct ones, factor
analysis was used.
Methodology based on the
Reference Model for Fernando Salazar, Judith An analysis for the production of
https://scielo.conicyt.cl/scielo.php?pid=S0718-
7 Supply Chains to Analyze Cavazo, José L. 2012 Biodiesel from Higuerilla using the
07642012000100006&script=sci_arttext&tlng=pt
the Biodiesel Production Martinez Supply Chain Reference Model (SCOR)
Process from Castor Bean
The bullwhip effect is a phenomenon that
causes inefficiencies in management
DIANA PAOLA of the supply chain. The objective of this
COMPETITIVE
BALLESTEROS article is to analyze
LOGISTICS AND
RIVEROS; PEDRO the impact on supply chain performance
8 SUPPLY CHAIN 2004 http://www.redalyc.org/html/849/84912053030/
PABLO of two of the
MANAGEMENT
BALLESTEROS Most common bullwhip resolution
SUPPLIES
SILVA techniques: the buffered (S, R) ordering
rule and the adoption of collaborative
practices
SUPPLY CHAIN IN THE Alexander Correa Identify the use of supply chain models in
MINING SECTOR AS A Spinal the Colombian and South American
9 2009 http://www.redalyc.org/html/1695/169516255006/
STRATEGY FOR ITS Rodrigo A. Gomez mining sector as a means to increase
PRODUCTIVITY Montoya productivity

Arango Serna, Martín

Darío This article approaches the solution of
Applications of fuzzy logic URAN SERNA, two mathematical models, abstractions of
10 2009 http://www.bdigital.unal.edu.co/15491/
to supply chains CONRAD AUGUSTO the supply chain, through the application
PEREZ ORTEGA, of techniques developed by fuzzy logic.
GIOVANI
Martos López, Angelica P. 16
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AND METHODOLOGIES OF THE MANAGEMENT OF THE
“SUPPLY CHAIN”

DEVELOPMENT OF A The research aims to develop a

KNOWLEDGE Knowledge Management model in the
MANAGEMENT MODEL Moisés Enrique http://oa.upm.es/6199/1/ Supply Chain of the Agri-Food Industry.
11 2011
IN THE INDUSTRY Martínez Soto MOISES_ENRIQUE_MARTINEZ_SOTO.pdf For this, the supply chain of the
SUPPLY CHAIN precooked corn flour (HMP) industry in
AGRI-FOOD Venezuela was considered.

Martos López, Angelica P. 17

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AND METHODOLOGIES OF THE MANAGEMENT OF THE
“SUPPLY CHAIN”

CHAPTER III. RESULTS

From the search carried out, it could be seen that both Scielo, Latindex, and

Redalyc did not display results for the search “techniques and methods of supply chain

management”, obtaining no results.

But when changing the search to “logistics”, the Scielo search engine does show results,
surpassing more than 1000 results.

The searches carried out in Google Scholar are the most complete, since it provides

us with complete research and in most cases downloadable.

Of all the researches consulted, it was considered not to exclude any of these

reviewed researches, which are mentioned in table 1, since all of the reviewed ones contain

something related to what we seek to investigate and it can be seen that each of them in a

different percentage contributes both to understanding the supply chain as well as its

management, and also applied to different contexts, all this allows it to be more beneficial

to consider all these qu and just consider a few.

 “SYSTEMATIC REVIEW OF TECHNIQUES
AND METHODOLOGIES OF THE MANAGEMENT OF THE
“SUPPLY CHAIN”

Board2 : Weighting Matrix for Selection of Research Topics

BIBLIOGRAPH TIME REQUIRED BY THE ECONOMIC RESOURCES

UTILITY OF AVAILABILITY OF
Y REFERRING RESEARCHER TO DEVELOP THEIR NECESSARY TO DEVELOP
RESEARCH TOPICS THE THEME NECESSARY MATERIAL WEIGHING
TO THE TOPIC RESEARCH RESEARCH
0 - 10 0 - 10 0 - 10 0 - 10 0 - 10
Purchasing management 6 4 7 8 8 33
Supplier management 4 5 7 8 8 32
Transportation
3 2 8 4 5 22
management
Supply chain
9 8 5 9 9 40
management
Inventory management 2 6 6 6 8 28
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AND METHODOLOGIES OF THE MANAGEMENT OF THE
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CHAPTER IV. DISCUSSION AND CONCLUSIONS

It can be seen that there is a great variety of research on one or another part of the

supply chain. Among the research consulted, there are purchasing management, supplier

management, transportation management, supply chain management and inventory

management. .

It is enriching to see how different researchers have different contributions and

ways of seeing logistical reality. It is up to me to consider all these studies and define a

topic to investigate.

It can also be seen that certain researchers, due to the very close relationship that

logistics has with the supply chain, consider it as the same, and others highlight the

difference, because as is known, logistics is part of the supply chain.

Conclusions

From the review carried out and having made the weighting matrix, I can conclude

that the research topic to be addressed will be the supply chain.

Understanding that the supply chain is a very broad topic, as it covers everything

from supply to delivery of the good to the customer, I have decided to specifically address

the ordering process part, given that this part of the supply chain has a great impact on the

client, and it is important to be able to see that the process is carried out efficiently and

with high quality.

 “SYSTEMATIC REVIEW OF TECHNIQUES
AND METHODOLOGIES OF THE MANAGEMENT OF THE
“SUPPLY CHAIN”

REFERENCES

Velásquez, J. D. (Febrero de 2014). Una Guía Corta para Escribir Revisiones Sistemáticas de
Literatura. Una Guía Corta para Escribir Revisiones Sistemáticas de Literatura - Parte 3.
Medellín, Colombia: Universidad Nacional de Colombia.

Martos López, Angelica P. 21