11/16/22, 11:26 AM ECS: Service-console failure "Validate that all partitions are under control" | Dell Singapore

Article Number: 000187292 Print

ECS: Service-console failure "Validate that all partitions are

under control"
Summary: Service console will thrown an error or take a long to complete for check "Validate that all
partitions are under control" due to a slow connection to Zookeeper server. The fix is to increase SC check
time which will be released in SC 7.0

Audience Level: Internal

Article Content

Instructions

A failed check

Service console version: 6.1.0.0-21168.5d2917cafd

Debug log: /opt/emc/caspian/service-console/log/20210223_132352_run_Health_Check/dbg_robot.log
================================================================================
Health Check
20210223 13:24:01.568: Execute Specific Health Checks
20210223 13:24:01.569: | Validate that all partitions are under control
20210223 13:28:05.224: | | FAIL (4 min 3 sec)
[ERROR] 'Validate that all partitions are under control' failed: [169.254.1.1]: Command failed: 'sshpass ssh -q -o
UserKnownHostsFile=/dev/null -o StrictHostKeyChecking=no -o ServerAliveInterval=30 -T root@169.254.1.1 $'(1>&2 echo
connected-be8eb060-ae4b-4f42-8bab-1091d305601e); docker exec fabric-zookeeper /opt/zookeeper/bin/zkCli.sh -server
169.254.1.2:9277 -cmd get /lifecycle/clusterId/v1/cluster/current/1' < /dev/null'
Output:
Connecting to 169.254.1.2:9277
stderr:
org.apache.zookeeper.KeeperException$ConnectionLossException: KeeperErrorCode = ConnectionLoss for
/lifecycle/clusterId/v1/cluster/current/1
20210223 13:28:05.225: | FAIL (4 min 3 sec)
================================================================================
Status: FAIL
Time Elapsed: 4 min 15 sec
Debug log: /opt/emc/caspian/service-console/log/20210223_132352_run_Health_Check/dbg_robot.log
HTML log: /opt/emc/caspian/service-console/log/20210223_132352_run_Health_Check/log.html
================================================================================
Messages:
Completed with errors
================================================================================

org.apache.zookeeper.KeeperException$ConnectionLossException: KeeperErrorCode = ConnectionLoss for

/lifecycle/clusterId/v1/cluster/current/1

A pass check

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11/16/22, 11:26 AM ECS: Service-console failure "Validate that all partitions are under control" | Dell Singapore

Service console version: 6.1.0.0-21168.5d2917cafd

Debug log: /opt/emc/caspian/service-console/log/20210224_074305_run_Health_Check/dbg_robot.log
================================================================================
Health Check
20210224 07:43:13.987: Execute Specific Health Checks
20210224 07:43:13.988: | Validate that all partitions are under control
20210224 08:24:22.351: | | PASS (41 min 8 sec)
20210224 08:24:22.351: | PASS (41 min 8 sec)
================================================================================
Status: PASS
Time Elapsed: 41 min 19 sec
Debug log: /opt/emc/caspian/service-console/log/20210224_074305_run_Health_Check/dbg_robot.log
HTML log: /opt/emc/caspian/service-console/log/20210224_074305_run_Health_Check/log.html
================================================================================

Check the manual connection and confirm ZK server can be reached

sudo docker exec -it fabric-zookeeper /bin/bash
bash-4.3# time /opt/zookeeper/bin/zkCli.sh -server 169.254.1.1:9277 -cmd get /lifecycle/clusterId/v1/cluster/current/1

Connecting to 169.254.1.1:9277

WATCHER::

WatchedEvent state:SyncConnected type:None path:null

18937960-c935-48bd-af0b-b6d3387463fc

real 0m50.549s
user 0m0.523s
sys 0m0.061s

If Zookeeper server can be connected manually then then the service console can be ignored.

Partner Notes

Issue raised: ECSOE-13288

Issue fixed: CONSOLE-3218

Use Sol Online to download the latest version of Service console

https://solveonline.emc.com/solve/home/15

Article Properties

Affected Product
ECS Appliance Hardware Series, ECS Appliance Software with Encryption, ECS Appliance Software without Encryption, Elastic Cloud
Storage

Last Published Date

24 May 2021

Publish Status
Online

Version
1

Article Type
How To

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