2023/5/26 13:59 VxRail manager extension shows disks "Lost" in front view of the appliance" | Dell Singapore

Article Number: 000025409 📠 Print

VxRail manager extension shows disks "Lost" in front view of the

appliance"
Audience Level: Partners

Article Content

Symptoms

Vxrail manager extension shows disks "Lost" in front view of the appliance" for node 3.
From disk information, it shows error, "This disk is missing. Following is the cached information."
But from sas3ircu output, all disks are in Ready status, and from BMC log, all the disks are in Asserted status.
There is no issue with VSAN, and it can use the disks on node 3 pretty well.

Cause

This is a displaying issue. It is because that vxrail manager extension turned on "Suppress Cluster Monitor" feature.
"If suppress is on, Cluster health status will not be monitored. It is useful when you want to disable part of the cluster on purpose, like
replace nodes. "

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2023/5/26 13:59 VxRail manager extension shows disks "Lost" in front view of the appliance" | Dell Singapore

Stale information were not updated since late April or earlier May.

mystic@vbm-0b34399e9ab:/tmp/mystic/data> ls -la
total 32
drwxr-xr-x 8 mystic users 4096 May 4 06:11 .
drwxr-xr-x 4 mystic users 4096 Apr 29 02:01 ..
drwx------ 2 mystic users 4096 Apr 28 16:32 vxrail-01.vsan.com
drwx------ 2 mystic users 4096 Apr 28 16:32 vxrail-02.vsan.com
drwx------ 2 mystic users 4096 Apr 29 09:08 vxrail-02.vsan.com.vsan.com
drwx------ 2 mystic users 4096 Apr 28 16:32 vxrail-03.vsan.com
drwx------ 2 mystic users 4096 May 4 06:11 vxrail-03.vsan.com.vsan.com
drwx------ 2 mystic users 4096 Apr 28 16:33 vxrail-04.vsan.com

Resolution

- Switched off suppress mode

- Restarted the VME framework

Article Properties

Affected Product
VxRail Software

Product
VxRail Appliance Series, VxRail Gen2 Hardware, VxRail Software

Last Published Date

08 May 2023

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2023/5/26 13:59 VxRail manager extension shows disks "Lost" in front view of the appliance" | Dell Singapore

Version
3

Article Type
Solution

https://www.dell.com/support/kbdoc/en-sg/article/lkbprint?ArticleNumber=000025409&AccessLevel=40&Lang=en 3/3