How to check the customer's serving site & cell

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Step1: when subscriber is not attached to MSC

//PKSMSC71
SHOW VLRSUBS:CTYPE="MSISDN",CODE="254753009668";

Subscriber Information
-------------------------
-------------------Basic Information-----------------
Fail to Query Basic Information by MSISDN
Failure Cause:
Unknown subscriber
--------------End of Basic Information---------------

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Step2: when subscriber attached to MSC

//NKUMSC72
SHOW VLRSUBS:CTYPE="MSISDN",CODE="254753009668";

Subscriber Information
-------------------------
Basic Information
-------------

MSC ID = 254733000501
MSC NAME = Airtel_NKUMSCS72
BASIC MSISDN = 254753009668
IMSI = 639035323117672
TMSI = 0x863C3AD2
IMEI = 354707700013780
VLR NUMBER = 254733000501
HLR ISDN NUMBER = 254733000490
HLR ISDN NAME = NULL
CATEGORY OF SUBSCRIBER = ORDINARY CALLING SUBSCRIBER
ROUTE CATEGORY = 0
ROAM TYPE = ROAM_NO
ACCESS TYPE = UMTS
SUBSCRIBER TYPE = UMTS SUBSCRIBER
SUBSCRIBER PRIORITY LEVEL = 0
LOCATION AREA CODE = 639-03-0x0171
SERVICE AREA CODE = 0x0
SERVICE AREA NAME =
ATTACH/DETACH STATUS = ATTACH
SUBSCRIBER DATA CONFIRMED BY HLR = CONFIRMED
SUBSCRIBER DATA CONFIRMED BY RADIO CONTACT = CONFIRMED
LOCATION INFO CONFIRMED BY HLR = CONFIRMED
TRANSACTION STATUS = IDLE
LAST RADIO ACCESS = 2021-04-07 11:25:22
SHORT MESSAGE WAITING STATUS = NO WAIT
LOCATION AREA ROAMING STATUS = ALLOWED
ROAMING STATUS DUE TO UNSUPPORTED FEATURES = ALLOWED
SGSN NUMBER =
GS STATUS OF SUBSCRIBER = Gs-NULL
 OPERATOR PROHIBIT = NO
BARRING OF OUTGOING CALLS = NONE
BARRING OF OUTGOING PREMIUM RATE CALLS = NO BARRING OF PREMIUM RATE CALLS
BARRING OF SUPPLEMENTARY SERVICES MANAGEMENT = NONE
OPERATOR SPECIFIC BARRING (TYPE 1) = NONE
OPERATOR SPECIFIC BARRING (TYPE 2) = NONE
OPERATOR SPECIFIC BARRING (TYPE 3) = NONE
OPERATOR SPECIFIC BARRING (TYPE 4) = NONE
EIR STATUS = UNKNOWN
REVISION LEVEL = NULL
ACCESS CODE = NOT SUPPORT
ACCESS RESTRICATION DATA = NOT SUBSCRIBED
ACCESS OFFICE ID = 125
ECT Barring Type1 = No Barring
ECT Barring Type2 = No Barring
ECT Barring Type3 = No Barring
MO CALL TIME LIMIT = NO LIMIT
MO CALL LIMIT ACTION = REPORT
CF CALL TIME LIMIT = NO LIMIT
CF CALL LIMIT ACTION = REPORT
CT CALL TIME LIMIT = NO LIMIT
CT CALL LIMIT ACTION = REPORT
ZC LIST = NULL
DORMANT = No
SECURITY CONTEXT TYPE = UMTS
SGS STATE = Associated
SGS AUXSTATE FLAG = F
SGS AUXSTATE = 0
MME INDEX(NAME) =
1(mmec20.mmegi8000.mme.epc.mnc003.mcc639.3gppnetwork.org)
NEWSSET = 0
STYPE = 0
OICK = 10
TAI = 639-03-0x29E8
ECGI = 639-03-0x0DD0B902
ALS USER FLAG = NOT ALS USER
Age Of Location Information = 5 minuter
ADDITIONAL ROUTING CATEGORY = 0

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Step 3
For 4G, select ECGI value
For 3G, select serivece area code value
For 2G, select Location area code value

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Step 4
Convert cell info from hexadecimal to decimal. You may use Windows calculator or
Excel HEX2DEC command. Note the decimal value - to be used in step 5.

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Step 5
Open Piano (Excel File shared by NPO):
For 4G, search for the cell value in step 4
For 3G, search for the cell value in step 4
For 2G, search for the cell value in step 4
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Step 6
For any technology (2G/3G/4G), the cell value aligns with the serving cell name and
serving site name.