Stage 1 - starting the call

Hello ?

How are you ?

How’s your day going ?

I called a few days ago hoping to have a brief discussion with you, but unfortunately, I wasn’t
able to reach you. Are your working hours still [insert time]?

Stage 2 - Achieving connection

Great, I’m following up on a conversation I had with a representative on your Facebook page.
Could you please direct me to the person in charge of your Facebook communications?

Great, I’m following up on a conversation with (account name) from your Facebook page. Do
you remember that discussion?

Stage 3 - start the pitch

Ok, well, I am part of a development partner group focused on flooring and home services. We
help businesses that are either not getting enough jobs or facing inconsistency in their job flow.
Which of these challenges are you experiencing?

Offer

Alright, well, we specialize in solving the problem of job inconsistency and scarcity. We help
flooring professionals avoid the ups and downs of seasonal work by setting you up with a
website that consistently generates leads. We ensure you get at least 2 leads per week once
the website is live. Would this help address some of your current challenges?

Objection-handlers

Objection script 1 - sales are well script

I understand, and I appreciate your honesty. However, considering your current situation, have
you contemplated expanding and bringing on additional help to manage the workload more
effectively?”

Objection script 2 - not interested or no thanks sales script

I take it that sales are booming then ?

Objection script 3 - we know script

I see ! Do you have someone working on it already or do you intend on getting someone on it in
the future

Objection script 4 - get all my work through word or mouth already script

Word of mouth is one of the best ways to get organic traffic, we are currently doing the same
thing right now and soon we are going to look into other ways to increase our organic traffic. if
you had the opportunity to get even more organic traffic locally wouldn’t you take it ?

Objection script 5 - How much is it ? Script

We don’t really have a one size fits all, but While price is a consideration, our priority is finding a
solution that fits both your budget and your business requirements. When would be a good time
for us to discuss this further?

Scheduling and failsafing

Scheduling script

Alright , so this is how we usually schedule our meetings. We have the manager call you,
introduce themselves then give you a more detailed look into the service so you get a better
understanding of the service we are offering. What time today or tomorrow would be the best for
the manager to call you?

Failsafe-1

Before we schedule th meeting I have to ask you if there would be any reason that when we call
you tomorrow at ( time ) you may not answer ?

^^ ask twice ^^

Can I please have your email address ?

Thank you , and is this the best number to reach you at or would I be able to get your personal
one ?