DIPLOMA IN HEALTHCARE SERVICE MANAGEMENT

CONTINUOUS ASSESSMENT ASSIGNMENT

Course title: HUMAN RESOURCES MANAGEMENT

Course code: HCSM-HRM 102 Date: 9 July 2022

Due Date: 10th July 2022 Reading time: 10 minutes Maximum marks: 25 x
4 = 100

INSTRUCTIONS

1. This paper contains Two (2) pages including the cover page
2. Create a PowerPoint presentation
3. Write your name and student number on the first slide of your presentation
4. Read all questions carefully
5. Marks for each question are indicated in brackets.

Student’s number :__________________ Name:____________________________

Examiner: M. P. Shikemeni

Submit a PowerPoint presentation (Times New Roman-12) .

1. Despite the fact that organizations spend a lot of money training their staff in different
programs, they still don’t achieve desired results. In order to make sure that the training
programs are effective and the organizations get good results from them, there are
principles to be observed. Mention and explain those principles. (12 marks)
2. Mention five (5) aims of interviews (5 marks)
3. State any six (6) influencing factors of ethical behavior. (6 marks)
4. Explain the meaning of the term human resources. (2 marks)